I used to be happy with my S6 DUOS:
it did require a few clicks from the drop down menu, but changing data sim card worked ...
Now using the S8+ DUOS (G955-FD) I have the same two sim cards, and every time I switch data sim in the settings, I get a pop-up telling me that I inserted a new sim, and that my phone will require a factory reset. I have found no way to dismiss this message, and there is only the option to press OK/accept (forgot the actual option, but hopefully you get the picture)
To make my phone usable again without daring to see if the factory reset will actually happen or not, I came to the solution to switch off the phone and restart it.
After phone is finally on, the data sim has switched, and the phone is usable again without needing a factor reset.
I feel that is is a Major setback from the S6, where switching active datasim, just happened, and so I wonder if I did something wrong in my setup, or if I forgot to click a switch somewhere.
did anyone else run into the same problem, or can you freely switch sim cards for data usage?
Hoping to solve this as it is really wasting my time.
Cheers
You can just swipe that message away. If you don't want to see it at all, long press it and block notefications from the service.
You don't need to restart to change sim, and certainly don't need to factory reset.
Thanks!
I now realize that the message comes from "AutoPreconfig" a system app.
It appears in the dropdown menu, and the popup only appears if clicking on the item.
The clickable button on the popup is "close" which makes sense, but is also not 100% reassuring when reading that a factory reset is involved.
Once again thanks for clarifying!
Related
a friend of mine just recently got this phone after spending some time fooling with it he managed to lock himself out of it now i told him id try n see what i can do but nothing i dont know the password neither does he does anyone know how i can open this phone or perform a hard reset to set it back to factory settings and remove it
so no one knows anything imma just tell him to take it back to the store
While you can do a soft reset by taking the battery out for a few seconds, the only way to do a hard reset on this device, to my knowledge, is through the "System tools" menu. Obviously, if you can't log in, you can't get to this menu. I would suggest talking to Verizon Wireless tech support before giving up on the phone altogether. There may be some hardware technique for doing a hard reset, or they may be able to remotely hard reset the device or clear the password settings.
if he locked it the default password is the last 4 of his phone number. so if your number is 555-1234, then your unlock code is 1234
People,
I hesitate to ask the question again, but I promise you that I've read everything on the subject that I can find (including many of the 171 pages of the "Nexus 5 Flashable Modems and EFS Backup" thread...) and also on a lot of other sites.
My son's N5 on 5.1.1 ran out of battery a month ago (it worked perfectly for the 15 months that I had used it) and when he recharged it he'd lost mobile data. He had the mobile service triangle in the notification bar, but empty. No service.
I have tried absolutely every suggestion that I've read. Airplane mode on/off. Flashed 3 older radios. Installed older Lollipop & Kitkat 4.4.4 from Google Nexus factory image site. Installed the latest nightly of Cyanogenmod. Installed MPZ79M. Rooted it. Nothing works.
I don't believe it's a hardware problem - when I remove and replace the SIM the notification goes from the square with a diagonal bar across it ("no SIM") to the empty triangle. But as soon as I reboot (not just screen off & waken, but full restart) the triangle is replaced with the "No SIM" square again. The same reaction happens on the initialisation after a factory reset - at the "Register SIM" screen it says "No SIM", but extracting and replacing the SIM starts the "Attempting to connect to service" sceen, though this just does nothing until my patience runs out and I skip it. The SIM itself has 3 scratches along it, so all in all I don't think it's a contact problem, but something in the software. The SIM works fine in the Nexus 4 that I've given him.
EFS - I don't know enough about it still, but the phone displays the correct IMEI, so I'm hoping that this means that the EFS is not corrupted?
I know that this is a well-known problem, but on the off-chance that somebody has read a solution that I haven't found...
Thanks for your patience and any help you can offer.
Oh well...
...I guess I have a £350 paperweight?
I suppose at least I can use it as an entertainment console, since wifi seems to be ok. But a terrible shame to waste such a beautiful device.
Maybe you already tried it... Just to be sure:
a) You have incorrect APN configuration, to solve this try resetting your APNs via Settings > Wireless & networks > More > Mobile networks > Access Point Names and then click in three dots above and select "Reset to default".
b) Your mobile phone antenna unit is not working properly, solving this is pretty easy, shutdown your phone, remove your phone's back panel very carefully (using a plastic material..i did it using guitar pick) and then you'll see two wires adjacent to edges of your phone, just remove and refix them gently and reboot your device.
c) Reboot in safe mode and try to play with the preferred network type.
d) I had this problem "No service and no signal network in nexus 5" after restarting phone.
I tried to restart phone few times again and reinsert sim card. No luck.
Then I took sim card out while phone was on ( I forgot to turn it off) and reinsert it and now it's working fine.
It must be a contact problem. Just not shure how long will it work.
Primokorn said:
Maybe you already tried it... Just to be sure:/QUOTE]
Thanks, Primokorn, I'll give your suggestions a go - appreciate the ideas.
I have tried the APN settings, but since there's no SIM (huh!) it's greyed out, though it's temporarily updateable if I extract/replace the SIM while the phone's on - but it's grey again on the next reboot.
Click to expand...
Click to collapse
Primokorn,
No luck. I tried all of these with no result at all. It looks as if this is a very serious flaw in the Nexus 5 - I had my doubts, to be honest, when my son said it started after the phone ran out of battery, but I see exactly the same explanation from other people in the huge number of threads reporting this no-radio problem. How can Google issue such a good phone with such a lousy bug in it...? No point in even asking them (though I've seen at least one person who tried with an impressivly helpful response from the Google support person) since not only is the phone out of warranty but it has been rooted.
Oh well, I enjoyed it while I had it...
Hello Experts
Just received my brand new Xperia XZ Premium international Dual sim on Sunday. I've been with Sprint for twenty years but wanted this phone badly and stepped into a T-Mobile store today.
They inserted SIM card in slot one and proceeded to activate phone. Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
I contacted seller through Amazon and they said to do a factory reset. I have four times. What am I doing wrong?? Does the SIM card be active before placing it in SIM tray??
daisy192 said:
Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
Click to expand...
Click to collapse
Um... Where exactly do you see "enable/disable" under APN settings?
Under Access Point Names
You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090
Sim Card Working
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
daisy192 said:
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
Click to expand...
Click to collapse
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me
Heinous said:
You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090
Click to expand...
Click to collapse
pikeylfc said:
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me
Click to expand...
Click to collapse
Yep that did it Thanks
Volume
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!
daisy192 said:
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!
Click to expand...
Click to collapse
Above the power button....
You may want to get the Apn automatically then change the apn type to blank (don't fill in) and the apn protocol to ipv4/ipv6. I had an issue with hotspot until I changed those. The automatic update isn't accurate.
Can anyone assist? I have the international dual sim xperia xz premium. I had been set up an working fine on the T-Mobile network. Fingerprint scanner was working. Everything was working fine. Then problems arose. The phone starting having horrendous signal issues. When you made and received phone calls, you could not hear the other person well at all (to the point people would hang up in frustration). No matter who I call this was happening. I thought it might be a sim issue. I put that same sim in a nexus 6p, and had no problems. I tried factory reset a couple times on the xperia and nothing has helped. Another thing i noted, is there is nothing under APN settings. I alerted T-Mobile of this and they put the settings in, but they dont seem to stick (save). At this point my xperia is an xpensive paper weight. Can anyone guide me in the correct direction. Really in need of help. Everyone has been hounding me to jump to iphone because of this. Not giving up yet.
Hi all, my mom has an Motorola Moto G3 phone. Have noticed many weird things happening on the phone since yesterday.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
A lot to cover there.
First Long press the power button whilst the phone is on.This will reboot to Safemode.See if you can now use a USB Data cable to backup what you need to your PC/Laptop/Tablet.
Note:Some USB cables are,"Charge Only" so check the USB cable is Data transfer capable.
Then if you have a Google account and are connected via Phone data or WiFi go Settings/Accounts/Google and untick and re-tick all sync options to make sure all your Google stuff is updated.
Then do a,"Hard Reset/Factory Restore.
Just put Moto G3 into youtube with the words Hard Reset,
https://www.youtube.com
Although a Hard reset seems like a big move I do one at least a couple of times a year as a kind of 10,000 mile service for my Android phones even if they are running well and it clears out all the junk I tend to accumulate and keeps them slick,fast and problem free.
HTH
Thanks a lot for your reply. Your post comes as a lifesaver.
I took a backup of the data by transferring stuff on to the SD card and then transferring the data from there to the computer.
I had booted in safe mode, but there too the phone showed same behavior. I also noticed that the home button, or the task manager button were not working too.
After taking the backup, I also changed the password for the Gmail account for security, in case the mobile was somehow compromised.
Then I wanted to do a factory reset, but the button seems to be greyed out, and there seems to be no way to perform a soft factory reset. So, your post comes at the nick of time to save me, as I was thinking what to do now. Thanks a ton!
Performed a hard reset of the phone, and the phone is working fine now. Everything is normal.
What might be the reason for such behavior though?
Not being able to lock the phone, install/update apps, factory reset... all this makes me think if it was some kind of malware.
Another reason I can think of is that the storage got full, and so these strange stuff started, but it should go back to normal when stuff was deleted and sufficient storage became available. Still, doesnt explain why lock wouldn't remain.... and other stuff. Really weird.
Modern,"Smart Phones" are very complex computers.With so many apps on them that get updated some updates don't always play nice and mess up the phones.You could spend hours tracking down a single app that might be a cause of a problem.
As you say as well the the storage on the phones might well have got clogged up with old Temporary data that has not been cleared out as it should.
For future reference another trick is to wipe the Cache partition from Recovery mode.I would have suggested this first but as you said space was running out it's best to have a clean start
Yes, it was good to have a clean start with the phone.
Thank you for that trick to wipe the cache partition from Recovery mode. Will keep that in mind.
Thanks a lot again.
Hi. I received my Samsung Galaxy S22 Ultra 5G smartphone, which I ordered from Samsung.com (I chose the T-Mobile version when ordering). After turning on the phone for the first time, at the Welcome screen, when I click the Start button, I get the message, "Insert SIM card from your service provider for network service."
I can't find a way to bypass this message. I was initially thinking if I could connect to my WiFi, it'd go away, but there's absolutely no way to connect to WiFi or access any settings.
I upgrade my smartphones every 15 months and have had T-Mobile for nearly a decade, and this is the first time I've seen such a thing during setup. I like to keep my SIM card in my current smartphone until the new one is fully set up, at which point I would transfer the SIM card over. I have a lot of services I use that rely on SIM card (i.e., not fully cloud-based and are tied to the SIM card), and not having that service during setup may be an issue. Also, I have received brand new phones that have had issues in the past (e.g., poor battery life, screen problems), so I'd rather fully test the new phone before transferring my SIM over.
The workaround I thought of: Put in a temporary T-Mobile SIM card, just to complete the setup process. Once setup has completed, I'll put my actual SIM card into the phone, or have T-Mobile transfer my phone number to the new SIM card. Thoughts?
Thank you.
It's because you got the T-Mobile phone so it wants you to connect to the network first before using it or continuing with setup. A way to get around that is to install the u1 firmware.
IIRC you can hold the volume down button for 5 seconds at the sim required screen to bypass the requirement. There's a help article somewhere that documents this.
As far as I know, Samsung requiring a SIM card during initial setup has been around for a long time. Nothing to do with your carrier. Even my unlocked phone from Samsung required a SIM card on first boot before continuing. There are of course ways around that, but beware. I bypassed the SIM card requirement setting up my S21 Ultra and spent a day configuring it to my liking. Then I popped the SIM card in from my old phone and it caused a factory reset erasing all my hard work. Probably because my carrier wanted to install all their software and settings. Not saying the same thing will happen to you, but just something to be aware of.
Here is the link to the eSIM setup (bypass SIM requirement)
Samsung eSIM to eSIM first time use
Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
www.t-mobile.com
Sticking a SIM from another carrier after eSIM set up should not cause a hard reset under normal circumstances, it does cause a reboot into bootloader to deploy the new carrier specific customizations from cache, but this is supposed to be transparent to user data. It broke if it caused a hard reset ;\
Da_G said:
IIRC you can hold the volume down button for 5 seconds at the sim required screen to bypass the requirement. There's a help article somewhere that documents this.
Click to expand...
Click to collapse
Technically, this worked, but this burned me badly. I appreciate the workaround, but I highly recommend against it. See below.
SloPoke23 said:
I bypassed the SIM card requirement setting up my S21 Ultra and spent a day configuring it to my liking. Then I popped the SIM card in from my old phone and it caused a factory reset erasing all my hard work. Probably because my carrier wanted to install all their software and settings. Not saying the same thing will happen to you, but just something to be aware of.
Click to expand...
Click to collapse
This is exactly what happened to me on the Samsung Galaxy S22 Ultra. This is literally the most annoyed I have ever been at an electronic consumer device.
I spent over 21 hours over the span of 6 days setting up the phone. I put in the SIM card and was presented with a message stating, "SIM card detected. Restart your phone to start using your new SIM card." I could not use the phone at all, so my only option was to restart. After I hit the Restart button, the phone restarted. For less than 3 seconds, it showed a black screen with a small Android logo, with the small text "Erasing." Then the phone started up and everything is as if it's a brand new phone. Everything I've spent time working on is all gone.
Hello Team, important information, when it is asking for the carrier sim card, you need press volumen up + volumen down + power button at the same time for few seconds, then it will say a message like "Unlocked" then proceed with the first configuration.
This is for people who is going to use with a different provided, please let me know if you heard or read this info in another link (because i did not find that)