I'm in the US and bought the 8142 because of the working fingerprint sensor and dual SIM capability.
I can't get Prime Video to work, I try the app and it throws me to the Play Store - which gives me the message of that app isn't available in your country. Also the app can't be uninstalled. I know Prime Video app in the US always has to be installed from Amazon's app store.
Has anyone come up with a work around and or know how to solve this issue?
Thanks
I got mine to work Friday and I'm not entirely sure what the magic bullet was. I think I ended up just downloading the APK directly and installing it from the phone. It did not work right away and I left it alone and some time later I was notifieded the app had updated and now it just works. Before that, I had the same issue where the "app" initially sent me to the Play Store to update and it would then say it's not available in my country. It works and shows up correctly in the Play Store now. I will update this post with screenshots with the version # shortly. Before I side-loaded the APK, the stock app had been disabled since shortly after I received the phone.
US user on TMO.
screenshots. don't have a "before one" but it was just the Play Store region error message. has anyone tried using a VPN to bypass the region issue? i really wish i had a better answer on why mine works now.
Sent from my Sony G8142 using XDA Labs
Nordvpn doesn't work on my xzp it doesnt connect.
Sent from my G8142 using XDA-Developers Legacy app
there could still be a region issue as i don't see any 4K/UHD content available.
Sent from my Sony G8142 using XDA Labs
Solution
Charliebill33 said:
I'm in the US and bought the 8142 because of the working fingerprint sensor and dual SIM capability.
I can't get Prime Video to work, I try the app and it throws me to the Play Store - which gives me the message of that app isn't available in your country. Also the app can't be uninstalled. I know Prime Video app in the US always has to be installed from Amazon's app store.
Has anyone come up with a work around and or know how to solve this issue?
Thanks
Click to expand...
Click to collapse
Had the same issue, all you have to do is turn on setting to install from unknown sources, open Chrome on phone, search on Amazon Underground APK and install the APK, then install Amazon Video from within Amazon Underground. (then remember to turn off from unknown sources.
Thanks for the input. Today I went to try the app again and darned if it didn't open without issue and my usual Prime content is there, I'm now on the ...69501 build of Prime Video. Weird.
e8onbreak said:
Had the same issue, all you have to do is turn on setting to install from unknown sources, open Chrome on phone, search on Amazon Underground APK and install the APK, then install Amazon Video from within Amazon Underground. (then remember to turn off from unknown sources.
Click to expand...
Click to collapse
This is how I did it as well and I haven't had any problems with the app.
Related
I'm trying to update some apps from lenovo app store (Notes mobile, gmail, kindle etc) and everytime I start downloading it, the notification shows then the whole screen goes black and then app store crashes.
Any ideas?
I bought it used, factory reset it, updated to 0089_US.
Exact same problem here.
Have you found a fix?
onasri15 said:
I'm trying to update some apps from lenovo app store (Notes mobile, gmail, kindle etc) and everytime I start downloading it, the notification shows then the whole screen goes black and then app store crashes.
Any ideas?
I bought it used, factory reset it, updated to 0089_US.
Click to expand...
Click to collapse
crabnebula said:
Exact same problem here.
Have you found a fix?
Click to expand...
Click to collapse
Same problem with this built-in Lenovo App shop apk - black screen after trying a download. Contacted their support (mobihand) and a TSA sends me the update files for download.
This is the way I do updates until I discovered this workaround:
Access directly to their website: http://www.lenovoappshop.com/
login to your account and check the apks needing updates and send it to my email for downloading.
This worked for all apks except for the Gmail apk (parsing problem).
Hope this helps.
The lenovo app store went out of business while back leaving the customers stranded. Type alternative android app markets into Google search an in the first few forums you should find lists of free app market that will work on device. I use slideme an Amazon app markets, an a few others. Hope this helps you.
Sent from my MILESTONE3 using xda app-developers app
Since I got the 6.0.1 update on my Verizon note 5, I have not been able to update any amazon apps or download any. I use amazon instant video a ton. And I can't get the app on my note 5. I tried doing a factory reset(what started the issue I think) and also used samsung smart switch on my computer to go back to a precious software. I can reinstall marshmallow, but when I update again I just notice a huge lag on my phone. So I reset it and now it won't work. Every time I try to install through the browser it fails. And so I'm unsure what to do next and would like some suggestions, please. Thanks in advance!
I installed Aptoide and updated the amazon apps through there successfully.
Log out of amazon underground app and really log in. Helped me. Also if amazon video won't pull up videos...disable amazon underground app in app management. Then start prime video. Then enable underground app
Sent from my SM-N920V using Tapatalk
I haven't tried aptoid, I'll have to try that, thank you! And I've logged out of the Amazon app several times, but it doesn't fix anything.
I couldn't get any of the Amazon apps to update through aptoid. However I did find an older version of Amazon video ask to install on the phone thanks for the help!
I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
Oh that makes sense. I've made sure I have the Amazon underground app active. It just won't update. I'll just have to wait for the next software update and see if that fixes it. Hopefully it does.
I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk
I am having the same issue and am unable to install any amazon apps. I am also unable to install the Amazon shopping app from the play store and receive a 505 error. I am currently working with Amazon tech support and will post my answer here if they are able to supply an answer.
You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.
Thanks! I didn't realize they all had to be enabled either. That worked perfectly though! Thanks so much! I hadn't been able to do that and it was killing me!
I can't believe I didn't see this post, I was having the same problem. Was driving me nuts because I have prime and use their apps. Searched high and low with nothing. Even factory reset my phone. But I can confirm, I enabled auduble and everything worked.
Sent from my SM-N920V using XDA-Developers mobile app
I had Audible enabled, but had to sign into it for everything to update and work correctly....
Thank God I found this forum. I was about to lose my mind with this stupid phone update and not being able to use the Amazon apps. Logging out of my Appstore account, then logging back in, then opening the Audible app--that fixed all of it. It's completely bizarre that this was necessary (I have never even used Audible), but whatever, it worked! Thank you to those who posted here!
I don't use Audible
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon
Hey guys, please help.
I am using the 6 GB premium Chinese version, but I live in Canada using all the google play services, ect. Google maps seems to work fine, but when I request a ride using my Uber app, it fails and gives me an error when it needs to obtain GPS information from the phone. The app works fine on other devices. I have already rebooted, updated, and given permissions to the app with no effect.
Just for the time-being I use my Mate 9 as a wifi hotspot and then use the app on another device like my Ipad, so its not the end of the world. That's how I got to work today haha. But it would be nice to use it on my phone, its one of my favorite apps. If anyone knows of anything I could try to troubleshoot please let me know!
Anybody?
You check permissions? Whitelist section?
intruda119 said:
You check permissions? Whitelist section?
Click to expand...
Click to collapse
I tried that, given the app full permissions and allowed secondary launch, ect. I have rebooted and force closed, opened again, and still get the same error.
I will take a screenshot later and post it here when I have time.
jeradjohnso said:
Hey guys, please help.
I am using the 6 GB premium Chinese version, but I live in Canada using all the google play services, ect. Google maps seems to work fine, but when I request a ride using my Uber app, it fails and gives me an error when it needs to obtain GPS information from the phone. The app works fine on other devices. I have already rebooted, updated, and given permissions to the app with no effect.
Just for the time-being I use my Mate 9 as a wifi hotspot and then use the app on another device like my Ipad, so its not the end of the world. That's how I got to work today haha. But it would be nice to use it on my phone, its one of my favorite apps. If anyone knows of anything I could try to troubleshoot please let me know!
Click to expand...
Click to collapse
I got the same problem with P9 Chinese version. With another car-calling service app like Grab it's work well. But only Uber can't. I think problem from the firmware
Are you sure that your Uber app is the latest version?
I am also having the same problem. Whenever I press to request Uber, it shows an error. Tried in many ways, updated Uber, uninstalled the app, etc but I am still getting the errors. Can anyone help pls?
make sure dont use the HiApp version but gplay to install the app, recently I had issues with an app just not working anymore after I installed from gplay and then updated from HiApp. after this I disable all notifications for updates and auto updates from HiApp so everything now comes from gplay, my uber app works fine tho but it is a little slow on getting gps signal sometimes not sure why, my way around this is start gmaps first and then start uber app. being thinking about rebranding to internatinal version (maybe you could do the same) but still researching for it.
just tried uber for the first time after update to B175 in my chinese mate 9 and I got an error about processing my request. not sure why is doing this now.
I found a way to do it, apparently the problem is just with requesting the drive once you do that you can track and pay from the app itself.
I used https://m.uber.com/ to get my driver and then used the app for everything else. It is an odd but faste solution until we find out why the uber app is not working on MHA-AL00 devices.
Why are you guys buying Chinese version when you can get the US version ? Just curious
vikramdhani said:
Why are you guys buying Chinese version when you can get the US version ? Just curious
Click to expand...
Click to collapse
I got mine because of the ram/storage. It works fine just those little hiccups.
Thanks
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
Click to expand...
Click to collapse
Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
Sent from my MHA-L29 using Tapatalk
Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
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Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
Sent from my ZTE A2017U using Tapatalk
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
Click to expand...
Click to collapse
Had the same problem. Eventually just created a web app with Hermit and it does just fine.
Sent from my MHA-L29 using XDA Labs
baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
Click to expand...
Click to collapse
Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.
Hi,
I had to sign out of my Amazon music app and when I resigned into the app it comes up as amazon.cn
The app was previously installed from the play store and originally signed on just fine. I've tried uninstalling and reinstalling from the play store. I've tried sideloading the apk and it still comes up as wanting me to sign in to amazon.cn
Amazon support has no idea why it's happening, but it's only happening on my mate 30 Pro 5g device.
Why is the app thinking I'm in China when I'm in the US? Again, it's only happening on this device.
Any thoughts on why this is happening and how I can fix it? It did previously sign in just when when I first installed the app maybe 6 months to a year ago.
Try to delete cache/data of the app.
Thank you for your response, but it didn't work. Neither did uninstalling and reinstalling.
Try other source for apk.
Delete the old one(s).
Check region in phone settings.
Thanks! Changing the region worked. I've had the phone a year and this is the first time an app did this.