Power Button Issue - Nexus 5 Q&A, Help & Troubleshooting

Good day guys.
I suppose most of hammerhead owners are familiar with the issue of the power button.
Well I'm beyond that. I accidentally dropped my phone from a 2 meter high spot, fortunately my case is strong, but since then I experienced a very weird issue, I didn't find anything similar online.
So my issue is that the phone reboots, but how's that different from the common issue?
Well when charging or plugged in it doesn't reboot. When a task such as music playing while not plugged (even silently, which is my solution for now), the phone doesn't reboot. But if there's no task running, if you press the power button putting phone to sleep, if the sleep lasts 2 seconds or more the phone immediately reboots.
There's no bootloop or anything.
I know the issue needs my to open the phone and fix the button, but I wonder why only while unplugged only.
Thanks for your time

I had this same problem. I immediately enable usb debugging, then ripped out the power button. before i ripped it out, it got stuck and was rebooting like yours was. now, if I want to turn it on, all i do it connect it to my pc while holding the volume down button (this accesses the bootloader), open cmd on PC, fastboot reboot, and its on. Sadly, this was the only way for me to continue using the phone. Such a good phone.

momostarz said:
I had this same problem. I immediately enable usb debugging, then ripped out the power button. before i ripped it out, it got stuck and was rebooting like yours was. now, if I want to turn it on, all i do it connect it to my pc while holding the volume down button (this accesses the bootloader), open cmd on PC, fastboot reboot, and its on. Sadly, this was the only way for me to continue using the phone. Such a good phone.
Click to expand...
Click to collapse
That's sad to hear, sorry about that.
Well my power button is functioning normally, I use it without any issues, I don't understand this problem.

HernandezGFX said:
That's sad to hear, sorry about that.
Well my power button is functioning normally, I use it without any issues, I don't understand this problem.
Click to expand...
Click to collapse
You said you dropped your phone and started experiencing weird things. It's hardware. Your power button might be messed up. Replace the power button (needs to be done professionally.)

Related

HELP!! My One X won´t turn on =(

someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Try holding Power key for 10 seconds?
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Click to expand...
Click to collapse
elsupermang said:
Try holding Power key for 10 seconds?
Click to expand...
Click to collapse
This ^^. or try to boot into recovery (hold volume down, then press and hold power, hold both until the three androids appear. then use volume down to select "reboot"
thanks for the reply, I just tried that and nothing, no light, no led. The capacitive buttons don´t light up either. =(
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
lilhyper said:
Try leaving it plugged in for awhile to make sure it's charged before you try to reboot into recovery?
Click to expand...
Click to collapse
And be sure to use the wall charger as well.
cranch said:
And be sure to use the wall charger as well.
Click to expand...
Click to collapse
ditto, wall charger, it will come back on after it charges for a bit.
I´ll try leaving it charged for a while. will post back with the results
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
Kevin Ma said:
I was thinking an thought. With android, sometimes the phones just get messed around too much. When I had my galaxy nexus, everytime i meet a freeze or something, I just pull the battery and reboot the phone. If the phone is messed up and wont boot. I can still just pull the battery, put it in, and boot into recovery. Now, is there any safe way to do all of this? I am worried about the One X, and still am debating between this and the note, reason being I flash a lot and dunno wat i can do if i really just mess up my phone. Anyone have any ideas?
Click to expand...
Click to collapse
If you hold down the power button for 10 seconds it will hard reset the phone. This is exactly the same behavior as the iPhone and other phones with a non-removable battery.
Kenchinito said:
someone out there, please help me. Today when I went out to work I was playing with my phone and then put it away while I was driving. When I got back to it I tried to turn it on but it would not turn on, so I keep the On key pressed for a few seconds and then it turns on.
So I thought maybe the phone needed a restart, so I did. I pressed the On key for a second and then selected "Restart". and it never started back again. I´ve been trying to press the on key for like 1 minute a nothing shows up, I connect it to the charger and the charging led doesn´t light up.
When I connect it to my computer, it seems to recognize something in the task manager as it says "Unknown Device"
Anybody knows a method to make it boot? like a typical "battery Pull"?
Click to expand...
Click to collapse
I have the same problem, when I charge it the charging indicator doesn't even turn red or green. I tried a wall charger as well as connecting it to my computer. I tried holding the power button for 10 secs, also while holding down the volume down button. Nothing works. I'm going to call HTC tomorrow, and might need to bring it back to the shop.
It always seems a bit finicky to turn on for me. I still have no idea how exactly to turn it on, I jus randomly press the button until it turns on.
Try holding down the power + volume down button.

[Q] [Q} Broken Power Button, Phone won't go into Recovery or Download Mode

The power button on my phone recently has stopped working. I need to get it warrantied, but I am running CM 10.2. I need to Odin back to stock, but I can not get into Download Mode or the recovery. When I go into Download mode, the initial screen pops up, the one where you choose to hit up to continue, or down to reboot normally. After I hit up, the screen goes black and nothing happens.
I really need to get back to stock, as Bestbuy are being dicks, and demanding I do a factory reset before they send my phone in.
Anything? I still need help on this.
Pompsy said:
Anything? I still need help on this.
Click to expand...
Click to collapse
This has been covered at least 10 times in the past few months we need a sticky. Take your battery out hold your phone so the power button is facing a table or floor and slam that side a few times it should work again (Temporary). You might need to hit it on the surface really hard 10-20 times before it works. Just not to hard or else you might crack the screen. I used a mouse pad to soften the impact. This trick no longer works for me so I ripped the button off. After about a month of doing this I needed to use things that would only hit the button to make it work. About a month after that nothing worked so I just took it off the motherboard and now boot from a off state by plugging into the wall and enter odin mode deny the prompt and it kicks me into a workable state.
ThePagel said:
This has been covered at least 10 times in the past few months we need a sticky. Take your battery out hold your phone so the power button is facing a table or floor and slam that side a few times it should work again (Temporary). You might need to hit it on the surface really hard 10-20 times before it works. Just not to hard or else you might crack the screen. I used a mouse pad to soften the impact. This trick no longer works for me so I ripped the button off. After about a month of doing this I needed to use things that would only hit the button to make it work. About a month after that nothing worked so I just took it off the motherboard and now boot from a off state by plugging into the wall and enter odin mode deny the prompt and it kicks me into a workable state.
Click to expand...
Click to collapse
I can get into the system just fine. When I go into the recovery or download mode, it doesn't stay in that mode. I tried the banging thing, and it made my power button go from intermittently working, to not working at all.
keep doing it until it works. The button is sticking that is why it reboots/stopped working.
Pompsy said:
I can get into the system just fine. When I go into the recovery or download mode, it doesn't stay in that mode. I tried the banging thing, and it made my power button go from intermittently working, to not working at all.
Click to expand...
Click to collapse
It sounds like your power button is physically broken, and it is activating intermittently, which is stopping the phone from entering download mode. My only experience with this problem is my own phone but ultimately mine got so bad that I had to rip the button off the motherboard, as ThePagel did. Your symptoms sound the same as mine.
You can try this procedure to get into recovery, which works for me without a power button. You will probably have the same problem you are having now with the phone rebooting on its own before you actually get into recovery, because the power button is activating.
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode. If you want to use Odin to return to stock, do that now.
5. If you want to get into Recovery instead, press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
If that doesn't work, and you can't get a new phone without returning it to stock, then prying the power button off the phone's motherboard may be your only solution.

[Completed] [Q] razr m wont turn on after super su rebooted it?

Long story short. I finally got brave enough to root my phone. I did it successfully. then I think I killed it . http://forum.xda-developers.com/dro...-droid-razr-m-xt907-183-46-15-t3030852/page58
Then, while trying to get the Verizon wireless hotspot hack to work following these directions, http://forum.xda-developers.com/droid-razr-m/general/guide-faq-how-to-root-boot-unlock-t2869432, I got to step 2 and for some reason the changes wouldn't save. so after doing some searching, I read that another person had tried another superuser app and was able to save their changes. So, I downloaded the superuser app and took off the original super SU. Then I kept getting an error that said, I didn't have root access. So I downloaded the original app. I had before from the play store and proceeded to replace it. The app installed fine and then said that the device needed to be rebooted. I hit okayand the phone turned off.
It never turned back on. Pressing the power button for any length of time will not turn on the device. When I press the power button along with the down volume button and hold them after releasing the Motorola logo comes up and then the phone goes dark again. like it's off. It doesn't have any blinking indicator lights nothing. When it's connected or disconnected from the computer. My PC makes chiming sounds like normal, even though the phone looks like it's completely off.
When I plug it into a charger, it stays completely dark, with no indicator lights like it's off. While its plug-in if I push and hold the power button still nothing. if I push and hold the power button and the volume down button, while it still plugged in,the Motorola logo comes up and then nothing again like it's powered off. The second time I repeat that procedure. The battery indicator comes up showing that it's charging. And just to let you know that the first time when all this happened and I saw the battery indicator it was charged at 80% still, so that's not the problem.
so my question is, did I brick my phone? is it permanently bricked? Is there anything I can do about it? or should I just look for a new one?
thank you for any help you could offer.
rahmyers said:
Long story short. I finally got brave enough to root my phone. I did it successfully. then I think I killed it . http://forum.xda-developers.com/dro...-droid-razr-m-xt907-183-46-15-t3030852/page58
Then, while trying to get the Verizon wireless hotspot hack to work following these directions, http://forum.xda-developers.com/droid-razr-m/general/guide-faq-how-to-root-boot-unlock-t2869432, I got to step 2 and for some reason the changes wouldn't save. so after doing some searching, I read that another person had tried another superuser app and was able to save their changes. So, I downloaded the superuser app and took off the original super SU. Then I kept getting an error that said, I didn't have root access. So I downloaded the original app. I had before from the play store and proceeded to replace it. The app installed fine and then said that the device needed to be rebooted. I hit okayand the phone turned off.
It never turned back on. Pressing the power button for any length of time will not turn on the device. When I press the power button along with the down volume button and hold them after releasing the Motorola logo comes up and then the phone goes dark again. like it's off. It doesn't have any blinking indicator lights nothing. When it's connected or disconnected from the computer. My PC makes chiming sounds like normal, even though the phone looks like it's completely off.
When I plug it into a charger, it stays completely dark, with no indicator lights like it's off. While its plug-in if I push and hold the power button still nothing. if I push and hold the power button and the volume down button, while it still plugged in,the Motorola logo comes up and then nothing again like it's powered off. The second time I repeat that procedure. The battery indicator comes up showing that it's charging. And just to let you know that the first time when all this happened and I saw the battery indicator it was charged at 80% still, so that's not the problem.
so my question is, did I brick my phone? is it permanently bricked? Is there anything I can do about it? or should I just look for a new one?
thank you for any help you could offer.
Click to expand...
Click to collapse
Hello! Can you get into recovery or bootloader screen?
StrangerWeather said:
Hello! Can you get into recovery or bootloader screen?
Click to expand...
Click to collapse
no I can't
rahmyers said:
no I can't
Click to expand...
Click to collapse
Without access to the bootloader it is going to be difficult. I recommend you post your question in the dedicated help forum for your device, in case you can get some help from there: http://forum.xda-developers.com/droid-razr/help
Good luck!

My phone does not turn on anymore

Yesterday I was watching a youTube video and my phone started restarting (crash?). The Google logo and ofcourse the unlock are showing (the device has been rooted a long time now), but it did not go beyond that. I then decided to hold the power button for a long time to manually restart the phone again myself, but after trying to restart my phone is not turning on anymore.
I already tried the standard things like holding the power button for a long time and in combination the with volume up and down buttons. When I plug in my phone it does make a sound like the device is connected to the laptop (most likely the adb drivers and ****.
Is there anything else I can try to get my phone up and running again? Also when in laptop or by adapter the phone does not show any sign of charging. (my phone was 75% full when the phone crashed).
Try holding Power and Vol down only during 10s.
If it doesn't work plug the phone to a charger and try again later.
Primokorn said:
Try holding Power and Vol down only during 10s.
If it doesn't work plug the phone to a charger and try again later.
Click to expand...
Click to collapse
I have tried that multiple times.
Do you have an early model by any chance? Launch maybe?
I bought mine at launch and it had a faulty power button. This also looks like a random reboot, because the power button is being "held" for a couple of seconds. I also hat a couple of times when I couldnt't turn on the device anymore - again, because the power button wasn't working correctly.
SuperSpongo said:
Do you have an early model by any chance? Launch maybe?
I bought mine at launch and it had a faulty power button. This also looks like a random reboot, because the power button is being "held" for a couple of seconds. I also hat a couple of times when I couldnt't turn on the device anymore - again, because the power button wasn't working correctly.
Click to expand...
Click to collapse
There is a possibillity. The nexus had problems with the power button a year ago. So I now RMA'd it,

Turn on android USB debugging while phone is off / unresponsive?

(TLDR: OnePlus5, power button not responding, volume buttons physically damaged, USB debugging not turned on, can connect phone via USB to PC, but nothing more. Want to turn on USB debugging to boot via ADB. Or boot any other way, if possible.)
Hello everyone,
Let me tell you the short story of the horrible mistake I made today. I was not able to put my phone to sleep using the power button, which seemed odd. I had dropped it before, so I got suspicious. At some point, I managed to long-press the power button and went: "Oh, looks like the button is working. Lets just restart the phone, I am sure it will all be fine again." ...
Oh, boy – was I wrong. After shutting down the phone, I was not able to restart the phone using the power button. It was not responding, just like before, when I couldn't put the phone to sleep. It was at this point that I noticed, that my volume buttons are physically damaged. By now probably everyone can imagine where this is going. The power button does not respond, the volume buttons – which I need to boot into recovery mode – are physically broken. So I am now sitting in front of a black screen. I am not even 100% certain that it is off.
I know how to use ADB. However, not if USB debugging is not turned on. I never did this on my private phone, as I had no use for USB debugging. I did turn on developer options at some point, but I never turned on USB debugging. The phone does get recognized by my PC, but not by ADB.
So here I am. The phone was working fine before I shut it off and I would like to at least turn it on to see what can be done from there. I am somewhat confident I would be able to boot it with ADB, but it seems there is no chance to do that, because USB debugging was never turned on.
Does anyone have an idea how to go about fixing this issue? As a last resort, I thought about visiting a repair shop, to see if the power button could be circumvented after removing the phone's shell. But are there any other suggestions, before I dump €50 to pay someone that has the tools to open up the phone?
Cheers,
Bunny
Take it to authorized service center and let them try to fix it.
BTW:
IMO the 1st thing of all things every user should do when he gets a new phone is to immediately enable USB debugging ( aka ADB ) this because ADB is the door to phone's Android. And the best part: it costs nothing.
jwoegerbauer said:
Take it to authorized service center and let them try to fix it.
BTW:
IMO the 1st thing of all things every user should do when he gets a new phone is to immediately enable USB debugging ( aka ADB ) this because ADB is the door to phone's Android. And the best part: it costs nothing.
Click to expand...
Click to collapse
I probably wont spend the money on a repair shop. The screen is broken at multiple points. Who knows what is gonna happen when they open that thing up. I bought a very cheap temporary replacement and on the lookout for new options. Lesson learned. Turn on USB debugging – always.
A bunch of us here are pretty good navigating with with either a broken screen or broken buttons, but with both that's a challenge.
Some have even managed to enable ADB and authorization in the OS from TWRP.
If you already bought a replacement I'd open it up and see if you can get the buttons working again.
OnePlus 5 Volume and Power Button Replacement
SMcC2 said:
Some have even managed to enable ADB and authorization in the OS from TWRP.
Click to expand...
Click to collapse
Yes, it's easy to apply:
Android - Enable ADB from recovery
Android - Enable ADB from recovery. GitHub Gist: instantly share code, notes, and snippets.
gist.github.com
SMcC2 said:
A bunch of us here are pretty good navigating with with either a broken screen or broken buttons, but with both that's a challenge.
Some have even managed to enable ADB and authorization in the OS from TWRP.
If you already bought a replacement I'd open it up and see if you can get the buttons working again.
OnePlus 5 Volume and Power Button Replacement
Click to expand...
Click to collapse
jwoegerbauer said:
Yes, it's easy to apply:
Android - Enable ADB from recovery
Android - Enable ADB from recovery. GitHub Gist: instantly share code, notes, and snippets.
gist.github.com
Click to expand...
Click to collapse
After letting the power drain from the phone, I noticed that the power button is not actually malfunctioning. When I try to turn it on, I *do* get the message, that power is too low. The volume buttons are definitely physically beyond repair (would need to exchange), but the power button still works (as it looks like). So I can "turn on" the phone, but it does not boot correctly. (?) Does this new information tell us anything? I guess the biggest problem is that I can't make it into recovery mode without the volume buttons? I have tinkered around with the iFixit Toolkit in the past. I am not sure if I want to spend that time (and money, since I don't have the toolkit anymore).
Charge your phone for at least 30 minutes before trying to restart.
Charge your phone for at least 30 minutes before trying to restart.
jwoegerbauer said:
Charge your phone for at least 30 minutes before trying to restart.
Click to expand...
Click to collapse
Yes, I did that. But it does not start. What I meant was: The fact that power button returns the "too low battery"-message, when the battery is empty, means that the button itself is not broken. I charged it overnight, but the phone remains in black-screen (and does not trigger the usual "vibration" upon turning on). So my conclusion is, that the button is working, but the still does not boot correctly.
AFAIK a phone only starts Android OS if its battery charge level is >= 5%.
jwoegerbauer said:
AFAIK a phone only starts Android OS if its battery charge level is >= 5%.
Click to expand...
Click to collapse
Alright, but what does this tell me? The error message appears when I let the battery drain purposefully. The OS still does not start after charging overnight (without any error message, just black screen).
Battery might be defective.
jwoegerbauer said:
Battery might be defective.
Click to expand...
Click to collapse
This...
Or a board may be damaged, etc...
If you think the power button is working have you tried holding it down for 30 seconds to see if the phone will reboot, or vibrate, or anything?
jwoegerbauer said:
Battery might be defective.
Click to expand...
Click to collapse
SMcC2 said:
This...
Or a board may be damaged, etc...
If you think the power button is working have you tried holding it down for 30 seconds to see if the phone will reboot, or vibrate, or anything?
Click to expand...
Click to collapse
Yup, I have tried holding down the button for minutes. Also, I believe the phone is charging. After leaving it connected over night, I need to wait approx. a full battery cycle to produce the "battery too low"-message again. The only thing the power button allows me to do, is produce the "battery too low"-message.
I guess the damage is more severe than I initially thought. I already bought a cheap, temporary replacement. I think I won't pursue this issue further. I guess I could try to flash it, but without recovery mode (no volume buttons) or USB debugging that sounds like quite an undertaking.
Thank you two for trying to help out!
Cheers,
Bunny

Categories

Resources