Slow mobile internet - Honor 8 Questions & Answers

Hi,
since few weeks my mobile internet is very slow - on full 4G coverage all I can get is 30-40 KB/s.
I tried:
- another SIM
- different locations
- APN reset
- full wipe
Nothing helps
Running FDR-L09C432B389
Not sure if it has nothing to do with the last update? Can I downgrade to 380?
Thanks

I guess you can rollback to B380 or B360, if it didn't solve it then try contacting customer service

zomakay said:
Hi,
since few weeks my mobile internet is very slow - on full 4G coverage all I can get is 30-40 KB/s.
I tried:
- another SIM
- different locations
- APN reset
- full wipe
Nothing helps
Running FDR-L09C432B389
Not sure if it has nothing to do with the last update? Can I downgrade to 380?
Thanks
Click to expand...
Click to collapse
You can but before you do, try to contact your carrier about this.
Sent from my Honor 8 using XDA Labs

Related

[Q] Is there any OTA update?

I just got this phone a month.
I rooted it.
And I receive a OTA update in recent days.
I havent try it.
Should I do it? I just want to make sure what this update is.
The update is basically a bug fix, and its supposed to extend your battery life. I have noticed my battery lasts a lot longer with the update. It won't ruin anything, you will most likely have to re-root your phone though
Sent from my DROID2 GLOBAL using XDA App
thats great to hear that.
thanks
Yeah you'll have to re-root your phone but Z4 still works...I had to re-root mine as well after the OTA...I haven't noticed a difference in battery life tho
Sent from my DROID2 GLOBAL using XDA App
Can you get the OTA update if you are not using the phone with Verizon? I unlocked it and I am using another carrier now.
THANK YOU
hgrimberg said:
Can you get the OTA update if you are not using the phone with Verizon? I unlocked it and I am using another carrier now.
THANK YOU
Click to expand...
Click to collapse
Yes, you can. However it is being reported phone works better without this update on certain GSM networks at least.
Sent from my DROID2 GLOBAL using Tapatalk
Hi leobg! How do you to get this update? You get into some Verizon website? I didnt find any? did you have a bad expirience with Rogers with this update?
Thank you
Go to settings/about phone and tap the top item - system updates. Phone will connect to Motorola update server and will download the update.
Before you do so, make sure you unfreeze all frozen (renames/etc) stock apps, or update will fail to install. You don't have to unroot if your phone is rooted. Update installs fine on rooted phone (tested myself). If phone complains there are no new updates, you can download the update and install it manually from stock recovery (I haven't tried this way since automatic update worked for me, but since the update is signed official update from Motorola it should be able to be installed this way)
Update check does not always work. Sometimes you will see "update check not available at this time" don't get discouraged, just try again later. In theory it should work on both wifi and cellular data, so try both ways.
For me the newer firmware isn't working well. Every few hours the phone loses connectivity without any warning or sign. Phone says I have signal and data connection, but neither i can make calls nor i can receive, same with text messages or internet access. The only way to get it out of this state is to reboot it. I couldn't figure out anything definitive why is this happening, but I get the feeling the dreaded US operator ban protection kicks in. This is not confirmed. Next time i am close to the border i will experiment a bit more with this.
Old firmware seems to work fine. Ever since i am back to initial firmware i have not experienced this bug) i got uptime (without reboot I mean) as long as 10 days (240 hours) without losing connection (including trip to the Caribbean, roaming there both 2g and 3g on all available operators, of course airplane mode while in the air.
Sent from my DROID2 GLOBAL using Tapatalk
I currently have the same issue of loosing connection every now and then but with the old firmware. I am currently in Uruguay and it happens very often, specially when I leave it alone for a few hours. I then grab the phone and it lost the signal. And same, to get the signal I have to either make it check for available networks, or toggle the airplane mode on and off again until it gets the connection. Hummm, maybe it is the radio... In WM it was always advised to flash the radio and get the one that was better for your country and carrier. Is there a way in Android to just flash the radio and not the entire rom?
There is certainly way to flash the radio, radio firmware (also called baseband software) is part of the SBF. The bad thing is there is no other radio firmware than the one from Verizon, neither will be as this phone is Verizon only. Maybe Motorola will update the baseband in future again (it was updated in 2.4.330 if I am not mistaken) to make it better handle foreign networks. Only time will tell.
Sent from my DROID2 GLOBAL
Humm, i wonder if I can install the radio from the Milestone 2 from Argentina alltough it comes with only 2 frequencies: 850 and 1900, so I would be loosing the 2100 one...
I doubt. Baseband chipset is different on the two phones.
No, you can't install the radio from a Milestone to a D2G because they have different chipsets. You will almost certainly brick the phone if you try.
The radio NVM from a global device is almost twice the size of either a CDMA only or GSM only radio NVM because it contains all the settings and parameters for both radios.
Yes, most likely it is not possible. I wonder why is this thing about loosing signal happening outside the US. Maybe it is because the real bands we use abroad are not exactly the nominal ones like 850 or 1900 and in reality it could be like 1901 or the like and then the Verizon radio has that exact number that does not match the one used by a different carrier on a different country...
Sent from my DROID2 GLOBAL using Tapatalk
Is there a way to stop the update from downloading?
I did a check in the phone settings out of curiousity. and it asked to download the OTA, but I cancelled it.
Now it keeps reminding me now and again. A while ago, it downloaded itself LOL was around 20% then I quickly switch off the phone.
You can disable the following apk's in/ system/app to revent OTA:
BlurUpdater_VZW.apk
Fota.apk
Once this is done reboot the phone and enter stock recovery and clear cache.
Sent from my DROID2 GLOBAL
ah.. I need root then.
Guess I'll root the phone this couple of days.
Thanks!
xavier7 said:
ah.. I need root then.
Guess I'll root the phone this couple of days.
Thanks!
Click to expand...
Click to collapse
Yes, I forgot to mention that.
Why would you wait to root? Are you concerned about something?
Sent from my DROID2 GLOBAL
I am in Hong Kong and I am using the latest firmware. I had the lost signal once and I had to reboot to solve the problem. Will the previous rom solve this problem? Where can I download the rom?
TripleMPower said:
I am in Hong Kong and I am using the latest firmware. I had the lost signal once and I had to reboot to solve the problem. Will the previous rom solve this problem? Where can I download the rom?
Click to expand...
Click to collapse
Here is link to the official TBH post

Reorganizing internal processes.......

WTF is this? I had GB and NO ISSUES! Then i flashed V28B, also no issues. But then V30A came out and flashed that too and 15-20 days no problems and suddenly few days ago this s...t started happening for no reason! Why not earlier? Is there a way to fix this or does anyone knows what causes it!?
Factory reset
Sent from my 3D phone.
lzzar said:
Factory reset
Sent from my 3D phone.
Click to expand...
Click to collapse
Will try, but this doesn`t happen all the time. It started 2-3 day ago. Thanx anyway
I had exactly same problem on my Optimus 4X HD, factory reset didnt help. Just turn off 3G network in Settings - wireless and networks - more - mobile networks and check Use only 2G networks. Day 8 and no problems so far.
TheWickerman_kv said:
I had exactly same problem on my Optimus 4X HD, factory reset didnt help. Just turn off 3G network in Settings - wireless and networks - more - mobile networks and check Use only 2G networks. Day 8 and no problems so far.
Click to expand...
Click to collapse
I always set my setting to 2G mode. Save more battery life since I did not use it after all. Only on WiFi

3G problems on 5.0.1

Hello everybody,
I am using a Nexus 5 for a full year now and I noticed from the beginning that I never can get 3G signal, but when I am in the nearest city I van get 4G/LTE. Last week I wanted tot know more about it so I inserted my sim into another phone and immediately I had full 3G connection. So I updated to 5.1.0 with the new radio for 5.1.0 and I still couldn't get 3G. When I googled for 3g coverance I noticed I shoud've get full 3G. however only 2G and 4G works but the problem is that there is no 4G coverance in my hometown so I am stuck at the slow 2G. I'm in the netherlands and I already tried all options in *#*#4636*#*# but I still dont get 3G. also my apn settings are correct. so my last hope is to ask here if anyone knows what to do. I'll include a picture of my baseband version etc.
Sent from my Nexus 5 using XDA Free mobile app
If it doesn't work after clean flashing factory images and trying different radio versions, it might be a hardware problem.
It's sad because I don't have any warranty anymore because I've opened the device up to replace the screen myself. Do I need to change the whole motherboard?
Sent from my Nexus 5 using XDA Free mobile app

Major Data problems

Hi all, I am having major data problems with my phone. I am using Ting on the sprint CDMA/LTE network.
I am currently running CM12.1 nightlies but the problem existed on Android stock L and CM 12.
What happens is, after 5 min to several hours i lose data connectivity and end up with an exclamation point on the signal bar meter. When this happens the only way to fix it is to reboot the phone. I have tried to do a Carrier update and PRL update but both give network errors and fail. I also tried to type the *#DATA code but it doesnt work, it just deletes what I type in an nothing happens.
Also, even when my data is working (and it says LTE on the signal bars), my mobile network data slider in settings is always off and can not be turned on, no matter what.
I am on the 5.1 radio and even tried to reflash it. Any ideas?
Thanks
mike240se said:
Hi all, I am having major data problems with my phone. I am using Ting on the sprint CDMA/LTE network.
I am currently running CM12.1 nightlies but the problem existed on Android stock L and CM 12.
What happens is, after 5 min to several hours i lose data connectivity and end up with an exclamation point on the signal bar meter. When this happens the only way to fix it is to reboot the phone. I have tried to do a Carrier update and PRL update but both give network errors and fail. I also tried to type the *#DATA code but it doesnt work, it just deletes what I type in an nothing happens.
Also, even when my data is working (and it says LTE on the signal bars), my mobile network data slider in settings is always off and can not be turned on, no matter what.
I am on the 5.1 radio and even tried to reflash it. Any ideas?
Thanks
Click to expand...
Click to collapse
https://productforums.google.com/forum/#!msg/nexus/o-UyGECxh2k/VIK3PFfFwG8J
Also experiment with Radios. Nexus 5 for me has been the worst for Radio reliability. The latest one for me gives the issues you describe. Its not the only one to do so either.
Sent from my Nexus 5 using XDA Free mobile app
zagorteney said:
https://productforums.google.com/forum/#!msg/nexus/o-UyGECxh2k/VIK3PFfFwG8J
Click to expand...
Click to collapse
THANKS! Insane the nexus 5 has such a major issue and it hasnt been fixed!
grim00 said:
Also experiment with Radios. Nexus 5 for me has been the worst for Radio reliability. The latest one for me gives the issues you describe. Its not the only one to do so either.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Do you mean try the 5.0 radio on 5.1?
Radio 2.0.50.2.21 works best for me.
Sent from my Nexus 5 using XDA Free mobile app

Issue with latest t mobile update and signal

Hey guys, I did the update for the t mobile version the day it dropped a couple days ago. Since I have constantly loss signal (normally in my house, I get 5 bars and insane speeds) now randomly stuff doesn't load, and I get x on my signal bars. Or it drops to 4G. I have reset network connections, called t mobile and they recommend a replacement but it started with an update has anyone else had these issues? NOTE I'm basically a 2 min walk from the 5G tower here and always normally got full 5G bars.
Jacob O Link said:
Hey guys, I did the update for the t mobile version the day it dropped a couple days ago. Since I have constantly loss signal (normally in my house, I get 5 bars and insane speeds) now randomly stuff doesn't load, and I get x on my signal bars. Or it drops to 4G. I have reset network connections, called t mobile and they recommend a replacement but it started with an update has anyone else had these issues? NOTE I'm basically a 2 min walk from the 5G tower here and always normally got full 5G bars.
Click to expand...
Click to collapse
I'm surprised T-Mobile suggested a replacement out of the gate.
Have you tried a total factory reset (w/o using any backup to restore data/apps) & /or a new SIM Card.
Will either of those actions solve the problem is anyone's guess, but, if T-Mobile is offering a (new) replacement, I'd take them up on their offer.
KOLIOSIS said:
I'm surprised T-Mobile suggested a replacement out of the gate.
Have you tried a total factory reset (w/o using any backup to restore data/apps) & /or a new SIM Card.
Will either of those actions solve the problem is anyone's guess, but, if T-Mobile is offering a (new) replacement, I'd take them up on their offer.
Click to expand...
Click to collapse
We did all of it except a Sim replacement. So I'm debating on switching to a g s20
after taking the ota, did you do a cache wipe inside recovery? I usually do this for performance and house cleaning.
sameog said:
after taking the ota, did you do a cache wipe inside recovery? I usually do this for performance and house cleaning.
Click to expand...
Click to collapse
No. I suppose I can give it a try!
Jacob O Link said:
No. I suppose I can give it a try!
Click to expand...
Click to collapse
Do you have stock recovery or TWRP recovery?
I would msm back to stock and see if that fixes the issue. Take the update again and if it continues, bad device and time to swap it out
I get super weak signal too but I have the Unlocked International version ??*. Says 5G, but never is actually connected to 5G. My 8 Pro didn't have the issue
I've got same issues here, signal randomly drops out at home. Using TMobile sim, signal was always rock solid on my OnePlus 7 pro. I had same issues in TMobile software and international software. I backed up modem just in case but I get 5g on international rom. Did any of you fix the signal drop issues?

Categories

Resources