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push notifications not working

I haven't ever recieved a push notification! Neither in whatsapp nor in any other application, except in facebook, though they were late and i deactivated them (in facebook)... settings are ok.. what should I do? I own a lumia 710 with the software up-to-date

Do you normally enable "battery saver" mode on your phone? Doing that blocks push notifications.
Do you run the apps that you're expecting push notifications for? If an app doesn't run for a long time, it *may* lose the ability to receive notifications.
Do you have a ton of notification-enabled apps? There's a limit on the number of notification channels, first-come-first-served, although it should be high enough.
Do you have the apps pinned to your Start screen? Many notifications merely update the app's tile, rather than popping a toast message; you won't see that if they aren't pinned.
What apps have you tried? For example, I use IM+, a chat program, and it receives notifications just fine and within seconds of when the IM is sent.

1) no
2) so.. yes i run them, and sometimes in the first ten minutes after i run them i recieve notifications (for example whats app), but i can't open whats app every ten minutes otherwise notifications would be useless :/
3) nono, two or three
4) yes
5) whatsapp, london 2012 (it should advise me when my country gets a medal or when my country races for a medal), and viber for now

The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.

no solution yet?
hello im having the same issue yesterday my whats app & viber were working properly and i was receiving Push notifications like always, but then i noticed that i was not receiving messages and i opened the whatsapp and viber, surprise no push notifications.
Is this OS error? or Whats app error? Viber?

GoodDayToDie said:
The only other steps that come to mind are to:
First, try disabling push notifications in the app, then reboot the phone, then re-enable push notifications.
Second, remove the apps, reboot the phone, and then re-install them (and of course re-enable push).
Third, hard-reset your phone (I realize this is an extreme step, but if you get this far I don't know of anything else).
I don't use any of those apps myself, but I do use others and have not experienced the kinds of problems that you are describing.
Click to expand...
Click to collapse
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!

[Antonio] said:
I followed the second advice (i also resetted my apn) and it seems that notifications are received... I'll let you know in case of problems, for now thanks very much!!!
Click to expand...
Click to collapse
You're welcome; I'm glad that worked for you! You may also need to periodically open the app to keep the notification channel open.

I'm here again, i noticed that since the problem has been solved in "Settings > applications > background tasks > advanced" "WhatsApp" has apperead, before it wasn't there. So if anyone had the same problem i'd suggest to check if Whatsapp is actually running in the background, if not it is probably installed wrong, so reinstall it
Thanks again and sorry for my bad english

Anyone having buyers remorse?

Well, one week till CES where Huawei will announce the US version. Getting excited! But I was wondering. Anyone have buyers remorse at this point? Do you like the Mate 8 more or less as time goes on?

No buyer's remorse here.. I'm quite sure if a N/A version is released there will an accompanying rom as well..

popcity said:
No buyer's remorse here.. I'm quite sure if a N/A version is released there will an accompanying rom as well..
Click to expand...
Click to collapse
Thanks. I'm trying to decide whether to get the Mate 8 (Great specs and build), Blu Pure XL (very good specs, cheap, its been rooted and has TWRP - also some promise for developer support) or stay pat with my Note Edge (I do like the edge features and it's screen is basically as wide as the Mate 8, just not as tall. also Marshmallow arrives in the next few months hopefully). Decisions decisions....

mscion said:
Thanks. I'm trying to decide whether to get the Mate 8 (Great specs and build), Blu Pure XL (very good specs, cheap, its been rooted and has TWRP - also some promise for developer support) or stay pat with my Note Edge (I do like the edge features and it's screen is basically as wide as the Mate 8, just not as tall. also Marshmallow arrives in the next few months hopefully). Decisions decisions....
Click to expand...
Click to collapse
Yeah, it all comes down to how much do you want to spend.. I bought the 128GB version, I had the Mate 7 so I knew what to expect..

If I could only get notifications working properly then I would be 100% happy.

altaz said:
If I could only get notifications working properly then I would be 100% happy.
Click to expand...
Click to collapse
Notifications panel & status bar in settings and permission manager for the apps that are not notifying you.. Hope that helps..

popcity said:
Notifications panel & status bar in settings and permission manager for the apps that are not notifying you.. Hope that helps..
Click to expand...
Click to collapse
Been there done that, been through every option and nothing helps. Reading around, this seems to be a common bug with emui, and the only way around this is to disable phone manager or make the apps system apps. Which can't be done without root. So, right now I am playing a waiting game.

altaz said:
Been there done that, been through every option and nothing helps. Reading around, this seems to be a common bug with emui, and the only way around this is to disable phone manager or make the apps system apps. Which can't be done without root. So, right now I am playing a waiting game.
Click to expand...
Click to collapse
altaz,
Similar problems have been noted in some of the other threads. Is it possible that the problem you are experiencing isn't due to actual notification issues, but that the apps you are expecting notifications from are not currently being permitted to run in the background when the phone's screen is turned off?
I'm not sure which apps you are having trouble with, but for example, with Whatsapp(?). If this sounds like it might be the issue for you (and you haven't already looked into this), try going into Settings-->Advanced settings-->Battery manager-->Protected apps and allow those apps that should be receiving notifications.
As to the original question of the thread, no remorse. So far so good. A pretty sleek, powerful phone. Just need to get it rooted.

Might be the interactions between marshmelow & emui, if that is the case a fix should only be imenent.
Nevertheless, try this ---> battery manager itself; click on the setting icon up left of the screen, you need to switch on (Keep mobile data on when sleeping).
Of course that is in congunction with the rest of the settings/permissions.
Good luck,

No buyers remorse here. Having recently had a P8Max I knew what to expect with regards to setting up notifications and permissions so they work, and for me currently no particular problems. The camera is not as good as the best of 2015, or even 2014, but I had realistic expectations there and the camera is performing well enough for me in light of the other benefits.

CitizenM said:
altaz,
Similar problems have been noted in some of the other threads. Is it possible that the problem you are experiencing isn't due to actual notification issues, but that the apps you are expecting notifications from are not currently being permitted to run in the background when the phone's screen is turned off?
I'm not sure which apps you are having trouble with, but for example, with Whatsapp(?). If this sounds like it might be the issue for you (and you haven't already looked into this), try going into Settings-->Advanced settings-->Battery manager-->Protected apps and allow those apps that should be receiving notifications.
As to the original question of the thread, no remorse. So far so good. A pretty sleek, powerful phone. Just need to get it rooted.
Click to expand...
Click to collapse
Seems this notification problem is becoming more annoying, i have turned on everything possible (permissions, auto start, notifications, ignore optimizations). I even found another layer of settings in the apps settings that allow a deeper level of changes (settings > Apps > Advanced) . And still i can't get emails to notify when the phone is in standby. This is even after i have left the email application on, and turned the turned the phone off via the power button. i've spent a number of hours sending myself emails in various conditions and while might get the notifications sometimes, others i may not so this doesn't help narrow down the cause.
I have now realized that it's not just emails that are affected, i don't get auto notifications in Google Photos or Rewards, and some apps which run on schedule. The google apps only update when i open the app. which is useless for apps like Rewards, since the surveys expire after 24 hours, so go knows how many i have missed since i moved this this phone. I've never had this type of problem with any other android phone, and i;ve had a fair number of them over the years. At this point, since i am not able to return the phone i am thinking that i might have to do a factory reset, and hope for the best.

altaz said:
Seems this notification problem is becoming more annoying, i have turned on everything possible (permissions, auto start, notifications, ignore optimizations). I even found another layer of settings in the apps settings that allow a deeper level of changes (settings > Apps > Advanced) . And still i can't get emails to notify when the phone is in standby. This is even after i have left the email application on, and turned the turned the phone off via the power button. i've spent a number of hours sending myself emails in various conditions and while might get the notifications sometimes, others i may not so this doesn't help narrow down the cause.
I have now realized that it's not just emails that are affected, i don't get auto notifications in Google Photos or Rewards, and some apps which run on schedule. The google apps only update when i open the app. which is useless for apps like Rewards, since the surveys expire after 24 hours, so go knows how many i have missed since i moved this this phone. I've never had this type of problem with any other android phone, and i;ve had a fair number of them over the years. At this point, since i am not able to return the phone i am thinking that i might have to do a factory reset, and hope for the best.
Click to expand...
Click to collapse
altaz, no need mine works now. just follow my previous post in this thread.

Just got mine today. No remorse here, and hey there might be a rom to flash once the US variant comes out. I love this phone.

I'll have buyers remorse if one of these other A72 devices gets the same battery life and camera for <$400

I love it coming from note 5. No regrets. Glad i didnt wait for mobile congress as i was very dissapointed with both lg and samsung. Love the mate 8

i agree, while LG had some nifty ideas regarding that modularity, all in all im not much impressed with either the G5 or S7 line... happy camper with my mate 8 indeed

This is probably the first phone I ever got that I didn't get buyers remorse hours after buying it. I've come from a S5, S4 and original Note before.

hours after buying? only phone? well that sounds like someone didnt do proper research first
Sent from my Huawei Mate 8 NXT-AL10 using Tapatalk

Hello.
I am from germany. My Mate 8 is a chinese one with original B162 Rom. Notifications don`t work for me.
What i did:
data in sleep mode enabled
apps are allowed to stay active at sleep
notification in priority mode
rooted device
made WhatsApp and Android Wear (for my huawei watch) to system apps with Titanium Backup (i bought it before ...)
freeze phone manager
I dont`t get my notifications all the time. Very bad are notifications for my huawei watch. My phone rings (WhatsApp), but my watch doenst. Then i start the Android Wear app and the notifications are pushed to my watch.
The phone is ok. I am coming from Samsung S6 Edge+. But the notifications MUST come always.
What else can i try?
(sorry for my bad english)

I had only notification issues with whatsapp - however the situation has improved greatly after I installed the app Push Notification fixer ( no root version)
Now I'd say missed notifications is very very much lessen, probably around 10+ % only
All my other apps eg Maildroid ( only mail app I used), Friendcaster, some newsfeed app, XDA etc no notification problems at all
Mine is China set on B156 firmware ( non rooted)

Notifications bug still present ?

Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !

I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.

Morning Mikeoscar62,
Mikeoscar62 said:
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.
Click to expand...
Click to collapse
Thank you very much for your answer ! That's very interresting and I'm very happy about it !
Where is this setting exactly in Emui 5.0 ?
You have 0 problem about notifications (on data as well as wi-fi ?) but, was it 100 % functional out of the box or did you have to apply some settings first ?
I'd also like to have more feedbacks before I make my final decision ! Anyways, thanks again ! That is a wonderful news !

It's part of the battery screen, app power saving tab. Worked fine out of the box for me, didn't need to change a thing.

Ok, that's great ! Thank you ! Can other Mate 9 owners confirm it ? So I think I'll go for it on Friday !

I can confirm. There is no notification bug that I have found yet.

what about notification icons on the status ar.. has that been fixed or it is still just a number

varun.gid said:
what about notification icons on the status ar.. has that been fixed or it is still just a number
Click to expand...
Click to collapse
It's still a useless number.

Wtf use is a number? Where have all my notification icons gone? Is this a emui issue?

I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.

alamiry said:
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.
Click to expand...
Click to collapse
That's a different issue from what OP was talking about. You're discussing the fact notifications are grouped together in a number, he was discussing whatapp messages not even arriving because the phone would kill the application. The first is still present (Although the Android Police podcast was saying it would probably be fixed soon by a software update), the second has been solved in EMUI 5.0.

That's why I'm using smart launcher 3. Bestest launcher anyways but it also shows notifications per icon, really great. And the notification number in the notification bar you can switch them off int the settings. Better even, all my phone's notifications end up on my Pebble...

Nova launcher in my opinion is the best. I've been running it on all my android devices since it was released. It also has unread notification counts on each app of your choice. It's very fast and efficient. I have a Pebble time steel, so I agree with @blackspp.

+1 for Nova launcher on all my devices (paid)!

I also confirm notification issue with mine bought in germany

Hello again everyone,
So I bought the device two days ago and I received it yesterday. In the first place, when I ran some tests, I was I little bit worried because, on data, I had my Whatsapp notification only if I opened the app.. On wi-fi, everything worked instantly. Same problem I had with my Mate 7. Worst, a friend made a Whatsapp phone call right next to me.. And the phone started ringing only 10 - 15 secondes after..
But then, fortuantely, my friend and I kept running some tests and suddenly, the terminal behavior was normal.. So... I didn't understand all of this but.. fingers crossed for now !
Thank you all !

microdog said:
Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !
Click to expand...
Click to collapse
I can confirm the delay of push notifications with Nine email. Very irregulary. Some time the notifications are very on time but sometimes the delay is max ca 4 minutes.

I confirmed the whatsapp notification bug still present.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?

Alexaii said:
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?
Click to expand...
Click to collapse
For what it's worth I've installed Nova on day 1 and have had no issues at all receiving whatsapp notifications.

Notifications fixed?

Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you

Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.

Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?

Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.

jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?

Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.

There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers

Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.

No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.

ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!

The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.

phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David

godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!

Have friends solved the notification issue?
I still keep going

nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D

godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:

For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...

SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?

SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.

Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.

Do notifications work with screen off or not?

Hi all. In this Video the reviewer states that he isn't getting any notifications with the screen off. Also it is a problem for one of our members. Is anyone else having these hassles? Do you get incoming text, email AUDIO notifications without waking the phone?

Hi
I have no issue with notification at all..
Even when screen is off ..
U do have to active notification from each app setting and alow all permissins...
Also keep in maind to keep app running remove battery restriction from app setting also..
All will work normal

Working for me but I did need to grant WhatsApp and Trurcaller lots of permissions.
I even got True Edge installed for a visual way to get notified and that works brilliantly with the device asleep with screen off.
I was a bit surprised at the extra level of permissions needed. It's all gravy now, but I could see why a reviewer or somebody unaware would get caught out
But yes, I am getting notifications with the screen off in sound and visually, without having to wake the phone.

Indeed at first I wasn't getting any notifications but then I discovered you need to go into the app info and give permission for notifications and turn off battery saver.. now it works perfect and only for the apps I want

The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.

Burginthorn said:
The video the OP posted is exactly whats happening to me. I have all the settings as described. Battery saver turned off and even when into each apps settings and allowed ALL permissions just to see if it would work. As the video says, notifications come, but you have to wake the device to see them, there is no sound or anything on screen until the device is woke. Exactly as the video describes. I do hope its fixed soon, I am back to using my Note 5 whilst my beautiful 10 Ultra sits in its box.
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Click to collapse
Have you undone your earlier modifications to the phone (copying files from phone to phone etc)?
You have two problems and the one to ignore for now is louder notifications. It's notifications at all.
It isn't something to fix from Xiaomi's view and it is always worth learning the software. I don't like it myself... It can be cloying etc.
But the default behaviour is to opt in to notifications. It's working as intended. That said look where we are, it's just your problems are a special case. No biggie, let's fix this!
You have an outstanding issue clouding this where you are trying to use unexplained files on the device (like seriously what format are they? Does it work in Music or anything? Have you tried removing them?)

Took a while but I get all my notifications now when screen is off, see 2vattached screen shots

Thanks all for answering my question! I think this is my last question before buying from Liaow.com, if the syncing isn't a constant problem. Does anyone have a major syncing problem as explained in this review? Once or twice a day I can deal with. I check the calendar throughout the day like most people. However if I get busy and forget, missing calendar events/alarms wouldn't work for me. I'd be forced to use my work iPhone<shudder> for calendar events lol.

Sathelp said:
Took a while but I get all my notifications now when screen is off, see 2vattached screen shots
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Click to collapse
How did you get the icons to show on the lock screen?
Mine doesn't. Quite annoying.
Also sometimes the lockscreen doesn't show me notifications even tho they are there.. :s

I have no issues with icons displaying while locked. You do need to enable them and ensure they start automatically and power control is turned off for the app. It has been much easier in the EU ROM for some reason.

Solution!
Here is the thing that helped me with the same notification issue! Just google "xiaomi mi 10 ultra notifications" and in the top 5 links you'll probably find an article from: theunpopulartraveller. It explains the settings, and they need to be accessed by pressing and holding the app icon ^ app info.
Don't give up, try and you'll get the sounds from needed apps back. And ye, actually now I find the way Xiaomi did it much more convenient: I just turned on notifications for 2 apps, and all the rest are silent, while previously I had to turn off all the rest of the apps (much more than 2, definitely) not to get disturbed by all the bull****.

EU Rom doesn't have the "importance" option at 30/31

Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.

AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
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Click to collapse
Disable adaptive notifications from setting. I dont know what google thinking when creating such feature.
it basically interrupt the whole notification process. Using so called Ai to decide, when to give you notifications or when not to. But most of the time it pick wrong decision and delay our notification altogether.
This is android feature since Q thus also causing problem on Pixel phone. On xiaomi seems like it suddenly got worse on Android 11

AerationCheese said:
Well after trying to update to 12.1.1 and seeing what a buggy heap of junk it was, I factory reset, installed 12.0.15, and formatted data. But now notifications don't work when the screen is off whatsoever, absolutely no notifications. Beautiful. I'm so sick of the software issues with this phone, I'm definitely never buying another Xiaomi phone at this point.
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Click to collapse
How did u manage to roll back to 12.0.15?

Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.

Sathelp said:
Get over to the EU ROM version. Lock screen notifications work fine.
Have you checked each notification that it has no battery optimisation set, also, check in notifications that each one has access to the lock screen. Since A11, notifications have been a pain but for some reason they do work much better on the EU ROM.
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There are issues for Gpay and some banking / local safetynet apps for EU ROM which i do not wish to live with.
Somehow the props file in the eu rom causes those issues.
i am probably going to rollback to 12.0.15... now is the excruciating 160 hours wait for unlock.

You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.

Sathelp said:
You obviously don't follow the EU forums. GPay works, safeynet works and my UK bank works. But you also get everything plus more than the Chinese stock and all updates are based on both weekly and stable stock ROMs respectively.
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Click to collapse
i don't follow it to the tee, but i've seen some reports of some users not able to use gpay out of the stable roms.
that's why.. too much trouble.. i'll see what i can do when the unlock timer is up..