Loading picture issues - Sony Xperia XZ Premium Questions & Answers

Hi there, when i take a picture on my phone and then i click the little box in the camera app to preview it, it takes like 3/4sec (minimum) to fully load a picture and around 6 sec (maximum). even if i flicked straight back to the picture it takes a couple of seconds. similar issue with the album app. its like it loads the picture in installments, section by section.. however, google photos and any other third party app seems to load it (in one go) within a second. has anyone else experienced this?
i have been through the whole factory reset, software update, clearing camera data/cache, xperia companion tool repair and it seems to be a re-occuring issue..

Yes it's really annoying, and I've seen this since album app on Xperia T or even older. Nobody in Sony thought that they could update this app to load photos instantly, as the hardware now allows that without a hussle...

Related

Weird Gallery Issue

First of all, I'm on an unrooted Thunderbolt with stock Sense UI and am using the stock gallery as well as the stock camera app.
Today, three different times, I've had some weird problems with my gallery. I'll load it up to find thumbnails of old pics that I've already transferred off my phone. For example, I took pics 36 - 40 (including video 5) off my phone and have two new pics (41 and 42) on there currently. When this strange reload happens, of which I cannot figure out, it shows pics 36 - 40 and the one video in there and not my recent pics. All of the pics won't open (rightfully so as they are no longer on the phone) and some will have missing thumbnails with a little icon on it, making it seem as if they are corrupt (which is what I thought when I first saw this).
The only way to fix this I've found is to use this app I have called SDrescan. I haven't tried restarting the phone as an option. It might work or it might not.
What would be the cause of this? I tried to recreate what I was doing at the time this happened those three times but it just seems to happen after a while. I would really like some insight to this as it's annoying to not be able to upload a pic I just took due it not recognizing it in the gallery.

[Q] Help please..problems displaying pictures or playing videos

I am running stock ICS but rooted on Skyrocket. In the past few month or so I have been having issues with viewing some pictures and playing some videos taken with the phone. Many of my videos will play for a few seconds and then stop with a message popping up saying "unable to play video"
As far as my pictures go, I can view them all in the gallery in thumbnail view but when selecting a picture and scrolling through them full size in gallery several pictures simply won't show up and instead a small gray square with the white silhouette of shoulders and a round head appear in the middle of the box with jagged "tear" at the upper right corner.
I have cleared the cache in the gallery, media and camera apps. I have uninstalled the battery and rebooted several times. I have tried other apps to play these videos or show the pictures and same thing. I have done a factory reset as well.
I have a new Sansdisk Ultra 16 gb class 10 micro sd card which I unmounted and mounted several times and removed and inserted several times to make sure it was making good contact. I have also done a hard reset on the phone to return it to the stock ICS with not root and still have the same problem.
Any help would be appreciated.
FYI....my phone has been laggy as hell with the new ICS stock update, using swype and Apex as a launcher. It is driving me nuts....almost to the point of going back to 2.3.5, maybe getting an sIII or maybe getting the dreaded Iphone 5 which I am not sure I can adapt to since I am so use to certain apps and widgets that are not available on the Iphone.
Thanks,
Dave
livingaboard said:
I am running stock ICS but rooted on Skyrocket. In the past few month or so I have been having issues with viewing some pictures and playing some videos taken with the phone. Many of my videos will play for a few seconds and then stop with a message popping up saying "unable to play video"
As far as my pictures go, I can view them all in the gallery in thumbnail view but when selecting a picture and scrolling through them full size in gallery several pictures simply won't show up and instead a small gray square with the white silhouette of shoulders and a round head appear in the middle of the box with jagged "tear" at the upper right corner.
I have cleared the cache in the gallery, media and camera apps. I have uninstalled the battery and rebooted several times. I have tried other apps to play these videos or show the pictures and same thing. I have done a factory reset as well.
I have a new Sansdisk Ultra 16 gb class 10 micro sd card which I unmounted and mounted several times and removed and inserted several times to make sure it was making good contact. I have also done a hard reset on the phone to return it to the stock ICS with not root and still have the same problem.
Any help would be appreciated.
FYI....my phone has been laggy as hell with the new ICS stock update, using swype and Apex as a launcher. It is driving me nuts....almost to the point of going back to 2.3.5, maybe getting an sIII or maybe getting the dreaded Iphone 5 which I am not sure I can adapt to since I am so use to certain apps and widgets that are not available on the Iphone.
Thanks,
Dave
Click to expand...
Click to collapse
Sounds like a hardware issue if it happens on both custom and stock roms.....
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
livingaboard said:
I am running stock ICS but rooted on Skyrocket. In the past few month or so I have been having issues with viewing some pictures and playing some videos taken with the phone. Many of my videos will play for a few seconds and then stop with a message popping up saying "unable to play video"
As far as my pictures go, I can view them all in the gallery in thumbnail view but when selecting a picture and scrolling through them full size in gallery several pictures simply won't show up and instead a small gray square with the white silhouette of shoulders and a round head appear in the middle of the box with jagged "tear" at the upper right corner.
I have cleared the cache in the gallery, media and camera apps. I have uninstalled the battery and rebooted several times. I have tried other apps to play these videos or show the pictures and same thing. I have done a factory reset as well.
I have a new Sansdisk Ultra 16 gb class 10 micro sd card which I unmounted and mounted several times and removed and inserted several times to make sure it was making good contact. I have also done a hard reset on the phone to return it to the stock ICS with not root and still have the same problem.
Any help would be appreciated.
FYI....my phone has been laggy as hell with the new ICS stock update, using swype and Apex as a launcher. It is driving me nuts....almost to the point of going back to 2.3.5, maybe getting an sIII or maybe getting the dreaded Iphone 5 which I am not sure I can adapt to since I am so use to certain apps and widgets that are not available on the Iphone.
Thanks,
Dave
Click to expand...
Click to collapse
which in recovery are you on, update to latest sk8's or twrp, make a backup and use titu to backup your apps.
perform a factory reset from within recovery, it will make it stock again, cant remember if rooting sticks but should be fine, its easy to reroot anyways, you will be back to stock apps only, anything you installed will be gone.
if still having issues return to stock using odin, if still having probs you have bad hw
jyazzie110 said:
Sounds like a hardware issue if it happens on both custom and stock roms.....
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I would have to agree with jyazzie. It sounds just like an issue I had with my original SR. Camera would FC, or if it did open it would not show anything on the screen, except for black.
However if I went to video first THEN changed back to camera, it would work, but would take grainy pics. I contacted AT&T and let them know what was going on. After having gone through 4 hard resets with those scripted "techs", they finally decided that it was a hardware issue.
They sent me a new phone and I sent the old one back in with the caveat that they let me know what happened. It took them a few months but finally I received a message saying that the circuit board for the camera had over heated and melted some of the solder away. Apparently this is a known issue with some of the first and second run models, that when upgraded to ICS caused the solder to melt away.
My recommendation would be to contact AT&T and inform them that you spoke with Samsung about the device (if you have already) , and that they informed you to contact them for a warranty replacement.

[Q] My Camera Is Now Completely Useless.

For some God forsaken reason, the camera in my N5 is a pile of crap. Let me list the issues:
(Note I'm using the stock Google Camera app and have tried CM Focal with identical results).
Switching from Rear to Front camera takes a stupid amount of time, usually winds up crashing the Camera app altogether.
Switching from Camera to Video results in a grey bar, 1/10th the width of the screen, spanning the entire length of the right side of the screen. The app usually crashes after this.
Videos usually can't record, the screen freezes, forcing me to hit the back or home button.
When videos do record, they're corrupt and cant be played on any windows machine or in any program.
Sound quality is laughable. (wasn't when I first bought the phone with 4.4.2 on it)
Snapchat usually can't even launch the camera and asks to restart the app. Usually results in me having to reboot the phone.
When the camera does work in Snapchat, pictures come out fine, but switching cameras usually reproduces the issue mentioned above. Videos, however record only 50% of the time. The times they dont, the screen freezes, resulting me having to restart the app.
When videos do actually record in Snapchat they have about a 50/50 of being unable to be played back, resulting in the error message: "Can't play this video".
On rare occasions, using the camera in Snapchat results in the screen flickering rapidly for a few seconds and then the phone reboots... The last time this occured it wiped all the data to Facebook, Snapchat, and EvolveSMS.
These symptoms exist in both Vanilla KitKat 4.4.4 and CM11 (Snapshot M8). Yes, I have reinstalled Snapchat. I've also tried toggling on/off HDR+ to no avail.
My Camera is basically useless and it's extremely annoying. It has even caused crashes that have wiped data from my phone. Hardware related? Software related? I'm really at a loss here... Any help is appreciated.
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Ben36 said:
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Click to expand...
Click to collapse
Factory reset, wiped case and dalvik, freshly installed CM11 last night before bed. Same symptoms exist as they did before.

[Q] Camera app crashes while recording video and taking photos ...

So it happened only twice and I own the device for 3 weeks. But it starts to worry me a bit. Did you experience a camera app crash while recording video and simultaneously taking photos ? I noticed that sometimes after taking few photos pressing the button one more time makes the app to crash. At first I thought that I pressed the back or recent apps button by accident, but the recorded movie is lost, so it seems like the camera app crashed. Did you experience something like that ? I was trying to replicate the issue, but it seems to work most of the time, but two times I got the crash, I can't recall I did something specific, for sure I started the camera app by pressing the Home button twice and then I was just recording a movie and taking photos at the same time, so very strange. Any ideas what to do to prevent it from happening ? I guess it will be fixed by software update, but I'm just curious how prevalent it is or maybe there is some nice Samsung-specific workaround ? (I'm Samsung newbie)

Cannot scan documents for some time now

I have a few applications, one of them i usually use CamScanner. Of course, there is Office Lens, Google drive Scan, but something happened recently: i can no longer scan documents. The app openes with the camera, but when i press the photo button to take a picture, the app freezes for a few seconds then allows me to press again. (this happenes in CamScanner)
Office lens allows me to push but there is no picture taken to be scanned.
Google drive freezes as well for 1-2 seconds.
At first i thought: ok, i might have installed something, since the phone was rooted, TWRP installed (camera working!! i can take normal pictures), and messed up with the camera. Took the fastboot route and cleaned the rom again with a script, reinstalled the OS, all partitions (no exceptions), Data partition formated (backed up!): same thing. Installed both apps, none take pictures. This worked a few days ago, nothing much changed in between ( i might be subjective ). But on a clear phone?
I need to know what's going on...
Oh, something to add: for about 1-2 weeks, i have been having some strange movement on the screen with the gboard, appearing and re-appearing when i was trying to type, like some pixel was pressing on the screen on the right side, down. Some pixel on the touch screen pressing continuously? I dunno, nothing else is affected, i can write, take pictures and so on...
Right now it's not manifesting on the clean install...
That sounds strange. I am using mobile doc scanner from STOIK Soft without any problems (rooted, magisk, xposed). It also gives you the option to load existing images on your phone to load and edit.
Maybe try this and see if it works.
Tried the app, only works with the system camera, and not the camera from the app. I don't understand what's going on....
CamScanner works as well with system camera, but not the embedded one.
Grrr.r...
Are the problem solve? .. I have same problem here after upgrade to pie.. If I downgrade to oreo no problem to use scanner application.. I'm using avenger edition anyway..

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