random files missing - Moto G 2015 Q&A, Help & Troubleshooting

Hello guys..... I think my files (mostly video and audio files) are missing randomly......
For video files sometimes it shows 'cant play file' in mx player. When i try to copy that video file to computer it shows ' media pool empty'. And the file will be having 0 kb in size.
Some of the Audio files are missing....not like the case of above mentioned video files...... Its completely missing....not even a trace of files.... anybody experiencing the same?? Any help will be greatful....

Jerryxl said:
Hello guys..... I think my files (mostly video and audio files) are missing randomly......
For video files sometimes it shows 'cant play file' in mx player. When i try to copy that video file to computer it shows ' media pool empty'. And the file will be having 0 kb in size.
Some of the Audio files are missing....not like the case of above mentioned video files...... Its completely missing....not even a trace of files.... anybody experiencing the same?? Any help will be greatful....
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Click to collapse
Files don't just "disappear"... either something deleted them, the media database is out of sync, or you have a storage problem.
Storage is the most common one... Do you have as SD card installed? Is it setup as adopted (internal) storage or portable (external) storage? Adopted storage is problematic at best in this devices, and the devices are pretty inconsistently finicky with SD cards, one device will work great with Sandisk cards and the next will cause the card to fail in days. To be honest, even Moto support personnel suggest never using adopted storage and to maintain online backups of media with apps like Google Photo (always good idea, even on devices that don't have storage problems). If these are just on internal storage of the device and you don't have an SD card, well, it is entirely possible that the internal storage chip is going bad, which is not replaceable or repairable... so yeah, there is that. TBH, a storage issue is the most likely cause.
Media database is out of sync... No way to tell for sure, but you can rebuild the database by going to Settings - Apps and tapping the 3 dot overflow menu and selecting Show System, then find Media Storage and External Storage apps and open them, then select Storage, and Clear Data on both, then reboot and let the device sit for a minimum of 5-10 minutes without using it after it is fully booted so the databases can rebuild automatically (if you have an adb connection monitoring the logcat, you can see when it finishes, but most likely you don't so just be patient). Then see if they "reappear" and are playable (meaning the databases were out of sync), or the icons are just gone now (meaning the files were deleted but the database hadn't caught up yet).
Something deleted them... Not sure how to troubleshoot this one, could have a rogue app or spyware, but that is EXTREMELY rare, much more uncommon than people believe.

Related

Can Google Music use EMMC?

I've been using Google music for a while now. I've almost got my music uploaded from work.(Yes it is slow) But after listening a while my SD card gets full and causes all sorts of problems. Nandroid backups take up so much space on this phone, so my SD card is full and my EMMC storage is empty since nothing seems to use that.
Has anyone modified Google Music to make it use EMMC memory?
It only works with AOSP based roms. I'm thinking of switching to CM7 because of it.
I once had a problem where a video player app would only look on the sd card for videos and media. I wanted to store all my videos on emmc, but the app wouldn't search there. I ended up remounting emmc to a folder on the sdcard and whenever the app would look for files on my sdcard it would see the remounted emmc folder and scan those files. Basically, i made a folder /sdcard/emmc/ and i would run:
"mount /mnt/emmc/ /sdcard/emmc/" so whenever you navigate to the /sdcard/emmc/ folder you would see the contents of /mnt/emmc/.
Symlinks would be ideal for this, but I don't think they work on vfat.

[Q] Music on SD card

Anyone have issues with the pre-installed "Music" app failing to recognize files on the external SD card? (in the Dock)
I have an SDXC 64g card in the dock, and I can navigate files within it fine, using the file explorer.
But the built-in music app only shows the sample tracks, never any on the SD card.
Restarted several times. Unmount-remounted the SD card within android too (several times).
Several other posts suggested "rescan for music" but I cannot locate such a thing in any of the music player's built-in menus.
I've also tried several 3rd party music players, such as WinAmp, Powerplayer, etc (in fact, I've tried all the ones with good ratings from the market) but these apparently are just layered over the built-in player's information.
I can play one song at a time, by using the file explorer, so it's not an access issue or formatting issue-- and while playing, the tags appear fine.
It appears to be a problem with the music database? I have no idea where that may be found.
Stock TF101, not rooted, 16gb, with keyboard dock.
Try Meridian Media player,
working for me
I have found a couple that permitted folder-browsing, and awkward playing via folders.
What I would prefer is fixing the basic issue: the built-in media library does not scan either external card for music content.
If there is a hidden way to refresh this engine, I'd love to learn about it.
In question to your answer...nope mine sees the micro sd card music files just fine in the stock Music app,haven't tried using the card reader slot for storing or reading music files.
I have the same problem with pictures. I did a little research into it.
Android has a concept called the MediaStore. On boot-up or insertion the OS scans all the memory (cards) and puts media (MP3, Images, Video) records into the MediaStore. Honeycomb didn't support SD card pre-3.2, so Asus had added this into their kernel.
Enter honeycomb 3.2: There must have been a conflict so either Asus intentionally or unintentionally disabled everything, so now only apps that don't use the MediaStore work.
In short, apps are only going to half work until Asus can fix their kernel.
dburckh said:
I have the same problem with pictures. I did a little research into it.
Android has a concept called the MediaStore. On boot-up or insertion the OS scans all the memory (cards) and puts media (MP3, Images, Video) records into the MediaStore. Honeycomb didn't support SD card pre-3.2, so Asus had added this into their kernel.
Enter honeycomb 3.2: There must have been a conflict so either Asus intentionally or unintentionally disabled everything, so now only apps that don't use the MediaStore work.
In short, apps are only going to half work until Asus can fix their kernel.
Click to expand...
Click to collapse
Thanks for clearing it up-- I will now take it up with Asus, by entering a trouble-ticket.
At the very least, if enough people complain, maybe they will fix their kludge (to the Android OS).
Marct77 said:
In question to your answer...nope mine sees the micro sd card music files just fine in the stock Music app,haven't tried using the card reader slot for storing or reading music files.
Click to expand...
Click to collapse
I have not tried the microSD, just the SD card.
I have only 32gig on my micro-- not enough room.
My SD card is a 64gig one (SDXC), and has all of my music files on it.
I verified I can access the card and it's content via File Explorer, and I can play songs on the SD one at a time that way...
I haven't tried to play any mp3s via the dock but i use playerpro and there is a folder play option where you can just navigate to folders. I'm not sure if it can go high enough to hit /removable/ for you to get to the SD slot but i'm gonna guess if you can get to microsd you can get to sd.

[Q] GT 7 plus mp3s on ext SD

This is a pretty involved question for here, but I need my 10 posts.
On the GT 7 plus (unrooted), I am having all kinds of issues trying to use the External SD card for mp3s. Music players, stock and aftermarket, all look in the /sdcard/Samsung/Music folder (not sdcard/music). So I used the Blackmoon File Browser to make a jump point from that folder to /sdcard/extstorages/sdcard and it worked (music fed into database, sorted, played in music player, and album art retrieved) Two days later, it lost the link and I only have a few of the Samsung music samples that came with the tab. All attempts to re-link have failed, including reinstalls of file browser, reformatting SD and reloading mp3s etc.
In Blackmoon and ES file browsers I am able to read and write to the external SD and even play the mp3s, but they will not feed into any music player. I think the trouble started when I installed Sky FM and noticed a DRM app running in Services. I uninstalled Sky FM and the DRM is gone, but still no music player linking to external SD.
I guess I could reset to factory defaults and lose all my GPS maps, and maybe still not fix it. Why does Samsung/Android make functions that should work right out of the box for the average, non-technical consumer SO problematic?
One thing Blackmoon shows me that may be a hint- all folders (system files) have a lock symbol except sdcard (internal sd) BUT within this, the extstorages folder (external SD card) is also locked.
I understand the 10 post rule, but I think this post needs to be escalated by the moderator out of this simple questions thread. And I'll bet there are plenty of other people having the same problem with the 7 plus and 7.7.
bump
10char
---------- Post added at 04:38 PM ---------- Previous post was at 04:36 PM ----------
the best place for this to be posted would be in the General Section of the Galaxy Tab Forums( http://forum.xda-developers.com/forumdisplay.php?f=1427&order=desc)
working
Replying to my own post with a fix for anyone with the same problem of music files on an external sd not being visible to music player(s).
I was about to restore factory defaults anyway, so I went into Settings/Applications/All/Media Storage and DELETED its data. After rebooting, the media scanner started right up and the music was visible in the music player(s) after about a 10 minute media scan (of 24 albums).
It seems that once the music player somehow lost its link to these files, the media scanner did not start up because it already had what it thought was legitimate data. Why it would not re-run after unmounting and remounting the sd card is beyond me. Maybe it did run but did not send a new pointer to the music player. But once I deleted the data the Media Storage section of Applications and rebooted the tablet with an sd card that obviously had media files on it, it must have triggered the media scanner to run again, and all was well.
The lock on the external sd card is another issue- it means you cannot write to the external sd card on this tablet with any application or market file browser, only with the Samsung supplied MyFiles file browser. There is a long thread on this issue here: http://forum.xda-developers.com/showthread.php?t=1458021 , but it leaves people with un-rooted machine with factory recovery (rather than CWM recovery) hanging.

[Q] Copying Corrupted MicroSD to fresh new one?

Guys,
I did a quick search on the forums and it seems the general idea is to copy all the files to your computer, copy the files back over to a new MicroSD card.
What if your 16GB MicroSD is 4+ years old and starting to get corrupted? The biggest issue is when playing my massive MP3 collection - everything will go fine, except a song might now have screeches or bleeps where the data is missing, or more often, the player will report "Cannot play this file" even though I played those exact same MP3 files previously with no issue in the same app.
Is there any sort of software that would copy only the non-corrupted data? What about cleansing the data prior to migrating? Is there a way to repair corruption? If it helps, both microSD cards are class10 16gb. Only difference is the manufacturer

Is this normal ?

So I just found the size of media or the apps called com.google.android.provider.media.module is so big like 1 GB meanwhile my friend only 17mb. Is this normal? Please help. my device is Xiaomi 12t. I just do factory reset hoping it will be normal but after I do back up like whatss app and some file like music and video it's getting bigger the size of that apps
Jina89 said:
So I just found the size of media or the apps called com.google.android.provider.media.module is so big like 1 GB meanwhile my friend only 17mb. Is this normal? Please help. my device is Xiaomi 12t. I just do factory reset hoping it will be normal but after I do back up like whatss app and some file like music and video it's getting bigger the size of that apps
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MediaProvider module | Android Open Source Project
source.android.com
The Android Media Provider is responsible for scanning the device's internal storage and external storage (such as an SD card) for media files. It then indexes those files and makes them available for other apps to access via the MediaStore API. The indexed files include audio, images and video files. It also provides functionality such as thumbnails generation, metadata extraction, and cloud uploads.
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What is com.Google.Android.providers.media.module?
Answer (1 of 2): com.google.android.providers.media.module is a package name for a component of the Android operating system that is responsible for managing and organizing media files, such as images, videos, and audio files. It is part of the Google Mobile Services (GMS) package, which is a set...
www.quora.com

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