New phone, cannot get text messages from 1 contact - General Questions and Answers

Looking for some help. I just got a Nextbit Robin and only texted with a few people so far but I cannot receive text messages from my wife (the most important contact). I can get Picture messages from her but not plain text. She's not blocked that I can see. She's on a galaxy s8 plus and we both use At&t for carrier. It started when I got the Robin. Any ideas on what I can check or how to resolve? I appreciate any help. Thanks in advance!

Check the Harassment filter setting of your message app. Both 'Numbers blacklist' and 'Keywords blacklist'.

James_Watson said:
Check the Harassment filter setting of your message app. Both 'Numbers blacklist' and 'Keywords blacklist'.
Click to expand...
Click to collapse
I don't see those settings for my messaging app.

So today I got my replacement robin from nextbit. Saw something online about disabling wifi to get mms only my issue is sms. Disabled wifi and got a text from wife but that was one time and now its the same deal. Can get pics but no text only messages wifi on or off. Something to note I had omni briefly on my previous robin (which i had to send in because bottom speaker was busted) and all of it worked fine while I was on it. Switched back to stock and problem came back. Pulling my hair out with this.

Related

[Q] Not Receiving SMS messages through Hangouts

Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
adiliyo said:
i can assure you it's 99% most likely that it's an imessage issue. i've gone through the hassle of trying to force a sign off of the imessage service and it's a major pita.
you need to get a hold of an iphone, and turn off the imessage service, it should start defaulting to sms on other people's iphones in a few hours/days, but it will immediately start giving your iphone using friends an error that the imessage can not be sent, they can then tell it to send as an sms, or if they have the option to revert to sms when imessage doesn't work it will do it automatically for them.
imessage is such a horrible system, and not being able to manually log out of it is very very annoying
Click to expand...
Click to collapse
Great thanks for the help. I'll give it a go and see if it's any better in a few hours.
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
r3sidual said:
I'm on KK 4.2 and Hangouts continually doesn't save text messages sent to me. An app called Ghostly SMS and Mighty Text will show me a couple messages every so often that never show up in Hangouts. I noticed Hangouts also has an "Import SMS" option in settings but it doesn't resolve the problem. Have you found a fix for this?
Click to expand...
Click to collapse
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
adiliyo said:
No problem, it took almost a week for it to really stop trying for me
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
raptir said:
A week? I got my fiancee a Nexus 5 at launch and she still has issues with group messages sent from iPhone users.
Click to expand...
Click to collapse
stupid iphone!
Jaws4God said:
I"m having an issue also. i've never had an iphone so i know thats not the problem..
I started noticing that when I send out group messages to my friends.. i get maybe 60 to 70 % of the responses.. I only know because my wife shows me the messages she received and i'm missing several almost consitantly.. it makes me wonder if i'm missing texts that are sent straight to me.
I thought originally it could have been hangouts.. so i switched to 8SMS.. still continued.. now i'm using the Stock AOSP messaging app and still missing texts..
As far as I know i'm not having issues with calls or missing calls..
i'm praying its just a matter of getting this mysterious 4.4.3 update...
Click to expand...
Click to collapse
Get Ghostly SMS from the Play Store. It captures all of your sms messages so even if Hangouts or any other app misses a message you'll see the notification from Ghostly. I turn off the sound notification in Ghostly, by the way, so my Nexus 5 doesn't get annoying with beeps. The "Move to Inbox" feature doesn't work on KitKat though
Toggle your default SMS "Account to show SMS in"
joeyh51 said:
Is anyone else having this problem?
I'm only getting very few messages through when people have told me they've text me, I have a few theories as to why this would be happening, but hoping someone has a solution:
As I've come from an iPhone, their phone is still trying to send as an iMessage
Google hangouts doesn't work properly yet
I've just ported over from O2 to Vodafone (serious mistake) which is causing the problem
If it's the latter I'll have to take the problem up with Vodafone, but just wondered if anyone else was getting a similar issue with Hangouts and normal messaging?
Cheers,
Joel
Click to expand...
Click to collapse
My wife had this problem on her N5. Solved it by going to Hangouts>Settings>SMS>"Account to show SMS in". Change it to SMS only account. Click back confirm the missing SMS messages appear. Then go back into Hangouts>Settings>SMS>"Account to show SMS in". Change it back to your gmail account to re-merge the SMS texts with your Hangouts messages.

SMS going to wrong recepient

This has happened twice now. The first time I thought it was a fluke, now a second time in two days I am getting concerned. I am using Google Messenger for SMS/MMS. The problem is that somebody sends me a text message and I reply to their message. My reply goes to a completely different person and the original sender never receives my reply. These are not group messages, just a single SMS.
Anybody else having this issue? I will have to switch back to my Nexus 6 if this keeps happening.
Known bug. Use Hangouts for SMS until it's fixed.
I got a text from amazon that my packaged was shipped at it showed coming from my brother. I too am using messenger. I don't like hangouts...
Yep same here, it's broken. I would say use Textra for a similar feel to messenger. Hangouts is broken too, but in a different way. It will send photos sideways if you use the paper clip in a message thread. If you use the share function in gallery it will send it fine.
I have been using Google Messenger since it came out on two other devices and have never experienced this issue until using it on the S6. I have found if I clear the app data for Messenger messages show up from the correct sender temporarily. WTF?
I came here to post something similar. I set up my dad's S6 the other day, and today he told me that if he goes into the Contacts app, selects a contact, and hits the text icon, it picks the wrong contact to send to. I tried this on numerous contacts, and it happens on all of them. If he adds them manually to a message through the Messenger app, this doesn't happen. Bizarre bug. Any ideas?
Happened again yesterday. A coworker sent me a text and it showed up from a completely different person. Guess I have to back to hangouts for now ugh...
Recurring Problem
I highly doubt the problem will be fixed soon. This bug has been blatant in all Samsung products I have had since 2007; however, it happens somewhat seldom and slightly random and the only idea I have for reproduction is:
Receive a message from person A
Read message from person A
Receive message from person B.
Open message from person B while still in the thread with person A's SMS.
reply to person B.
Watch as person A reads your reply to person B and person B never gets anything.
I'm not sure if this always reproduces it, but when I saw this happen AGAIN with my new S6 I was instantly reminded of my past with Samsung products - even prior to Android.
Same Issue--- Almost 2018 Now
I use a fully updated LG RIsio (low grade phone I know), and and the latest version of FB Messenger app for SMS. Several times in the past few months I have constructed a text for a recipient, with the intended recipients name on display as a write, hit send, and suddenly the completed text is sent to a seemingly random contact in my phone, and the deed is done.
This is insane. How do I stop this. I am gripped with the fear of something incriminating going to a family member or a coworker or manager. Why am I not hearing more about this in 2017? Most of the posts on it are from 2010. Did it never get fixed? Did it come back?
Please advise. This is the kind of oversight that can potentially ruin lives and merit a class action lawsuit.

Stock Messaging is Horrendous. How I got Google Messenger on my S3

So I was told upon getting my new S3 Frontier (Sleek as hell btw) that if I want to be able to send and receive texts I have to go back to the stock text app on my samsung phone.
Much to my dismay I did. Within an hour my phone crawled to a halt. Switched back to Google Messenger (Long Live Google) and much to my surprise, even though it keeps telling me when I try to start a new text that I have to use the default text app, i can still view and send texts with Google Messenger as my default. When prompted that I need to switch, I simply hit the X and it takes me to the Message threads and I can still create or respond accordingly, albeit looking like the stock layout. In fact, when I receive texts, it displays GM's icon for the text and lets me reply with no hangups. It even displays group messages properly compared to the stock text app. If you reply via the notification, it then skins the message threads to Google Messenger. It still won't display pictures, but that really isn't a big deal nor would I really want to see pic messages (hey if you want to give us support for it I won't complain). All in all, it would seem the S3 has half-baked support, or GM has it baked in, for third party messengers to be used on the Gear.
So I'm not sure if this is intended or I somehow got lucky, But I just wanted to pass along this bit of information and wanted to ask if there is a way to fully integrate my GM app into my s3 somehow?
Naturesretard said:
So I was told upon getting my new S3 Frontier (Sleek as hell btw) that if I want to be able to send and receive texts I have to go back to the stock text app on my samsung phone.
Much to my dismay I did. Within an hour my phone crawled to a halt. Switched back to Google Messenger (Long Live Google) and much to my surprise, even though it keeps telling me when I try to start a new text that I have to use the default text app, i can still view and send texts with Google Messenger as my default. In fact, when I receive texts, it displays GM's icon for the text and lets me reply with no hangups. It even displays group messages properly compared to the stock text app. It still won't display pictures, but that really isn't a big deal nor would I really want to see pic messages (hey if you want to give us support for it I won't complain)
So I'm not sure if this is intended or I somehow got lucky, But I just wanted to pass along this bit of information and wanted to ask if there is a way to fully integrate my GM app into my s3 somehow?
Click to expand...
Click to collapse
Thanks for posting that. I use hangouts and was in the same situation. I never tried to actually send a message because the app said I had to go back to stock messenger. It works perfect!
Swordfish
Naturesretard said:
So I was told upon getting my new S3 Frontier (Sleek as hell btw) that if I want to be able to send and receive texts I have to go back to the stock text app on my samsung phone.
Much to my dismay I did. Within an hour my phone crawled to a halt. Switched back to Google Messenger (Long Live Google) and much to my surprise, even though it keeps telling me when I try to start a new text that I have to use the default text app, i can still view and send texts with Google Messenger as my default. When prompted that I need to switch, I simply hit the X and it takes me to the Message threads and I can still create or respond accordingly, albeit looking like the stock layout. In fact, when I receive texts, it displays GM's icon for the text and lets me reply with no hangups. It even displays group messages properly compared to the stock text app. If you reply via the notification, it then skins the message threads to Google Messenger. It still won't display pictures, but that really isn't a big deal nor would I really want to see pic messages (hey if you want to give us support for it I won't complain). All in all, it would seem the S3 has half-baked support, or GM has it baked in, for third party messengers to be used on the Gear.
So I'm not sure if this is intended or I somehow got lucky, But I just wanted to pass along this bit of information and wanted to ask if there is a way to fully integrate my GM app into my s3 somehow?
Click to expand...
Click to collapse
Yup, I got the same message but I continued to use Textra and it works fine.
Sent from my SM-G935P using Tapatalk
Naturesretard said:
So I was told upon getting my new S3 Frontier (Sleek as hell btw) that if I want to be able to send and receive texts I have to go back to the stock text app on my samsung phone.
Much to my dismay I did. Within an hour my phone crawled to a halt. Switched back to Google Messenger (Long Live Google) and much to my surprise, even though it keeps telling me when I try to start a new text that I have to use the default text app, i can still view and send texts with Google Messenger as my default. When prompted that I need to switch, I simply hit the X and it takes me to the Message threads and I can still create or respond accordingly, albeit looking like the stock layout. In fact, when I receive texts, it displays GM's icon for the text and lets me reply with no hangups. It even displays group messages properly compared to the stock text app. If you reply via the notification, it then skins the message threads to Google Messenger. It still won't display pictures, but that really isn't a big deal nor would I really want to see pic messages (hey if you want to give us support for it I won't complain). All in all, it would seem the S3 has half-baked support, or GM has it baked in, for third party messengers to be used on the Gear.
So I'm not sure if this is intended or I somehow got lucky, But I just wanted to pass along this bit of information and wanted to ask if there is a way to fully integrate my GM app into my s3 somehow?
Click to expand...
Click to collapse
Disregard
Yes same with chompsms that I use and love so much. I was already calling to find out about returning it and freaking out. But when I power cycled the units, everything works. I use it mainly for replying to text so it works for me. Hopefully we get more support from some devs
---------- Post added at 06:03 AM ---------- Previous post was at 06:00 AM ----------
Now all I need are some watch faces. I remember downloading a huge amount of faces but don't remember from where. It was for my old moto360
Am I missing something? Mine just tells me to check my phone (Pixel type)
Edit: Nvm, read S3
pcriz said:
Am I missing something? Mine just tells me to check my phone (Pixel type)
Edit: Nvm, read S3
Click to expand...
Click to collapse
Mine tells me the same, also when trying to text using s voice of tells me SMS service not available, any idea why?
oneDARtech said:
Mine tells me the same, also when trying to text using s voice of tells me SMS service not available, any idea why?
Click to expand...
Click to collapse
If you have an LTE version, then turn your watch network setting to always on.
Are you all getting notifications. I have the S3 with Galaxy9s. I can read the messages but get no notifications on the watch.
fritz269 said:
Are you all getting notifications. I have the S3 with Galaxy9s. I can read the messages but get no notifications on the watch.
Click to expand...
Click to collapse
Check your battery optimization. I had to turn off optimization on my OnePlus 7 Pro, then rebooted. Now I get notifications on the watch.

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
Click to expand...
Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
Click to expand...
Click to collapse
Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
Click to expand...
Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Click to expand...
Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Click to expand...
Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Click to expand...
Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Click to expand...
Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

Weird issue can not recieve text messages

Ok so my p40 pro arrived today and i put my sim card in (using straight talk byop at&t sim). i can make calls and use data , i can also send text messages. but the phone will not receive any text messages.
so far i've did the following
factory reset the phone
reset network settings
tried manually entering APN settings
i even tried using Textra
None have worked, whats weird is i got rid of my Mate 30 pro last week and texting worked fine on that phone. Anyone have any suggestions that may help fix the issue?
Ok so i figured out the issue ,and thought id post it here in case anyone has the issue and gets frustrated not being able to receive messages .
so apparently now you have to treat google messages like apples iMessage. you have to "diasble" chat features on google messages before switching sim into a phone that doesn't support google messages natively. i wasn't aware of this needing to be done especially since i had a mate 30 pro 2 weeks ago that i stuck my sim in and it worked perfectly with texting.
so just a heads up if anyone has this same issue like i did.
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
EatSleepTechRepeat said:
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
Click to expand...
Click to collapse
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
MixEvo said:
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
Click to expand...
Click to collapse
any time, ive had issues similar in the past, chopping and changing sims in the past. Glad its sorted! :good:

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