I brought my V10 second hand on Ebay. I love the phone and it worked flawlessly. Then the screen of my V10 started cracking of it's own while it was charging. The phone was warm, but not hot. A few seconds after I connected it to the charger I heard this sharp crackling sound I tried to localize it and when I looked at my phone I saw some small cracks in the screen, I took it off the charger but the screen kept cracking until there was a fine net of shards all over.
I contacted LG, and they told me to send it to a repair center so they could have a look at it. I got a FedEx label so didn't have to pay for it. Meanwhile I got a nasty flu and needed my phone, the day i planned to pack it up and send it, it went into the Bootloop of Death. I added a card explaining that.
I really had little hope at that point.
Last week I got my phone back, perfect, with a new battery and OEM charger.
Actually it's not really my phone, my phone had some dings and this one is mint!
I cannot but be really pleased with the LG service I got.
They didn't tell me how it happened that the screen cracked, the note said ''Screen dropped or chewed''. But I'm not complaining.
Related
Hello,
Today my OPO got waterlogged for around 15 minutes..and I had been to a water park and had put my fine in a airtight plastic pouch..
I think water had entered through USB port. It was not drenched but little splashes in the corners and on screen. Screen was OK..and I switched off for few hours..and when I turned on, screen was black..notification light was functional..phone booted..but couldn't unlock as I had pattern lock on...
Then, I waited for few hours and after I returned home, I find that the hardware buttons could glow now..but screen is completely black...I could unlock by constantly trying to unlock the pattern lock..succeeded once or twice..
Now I have immersed it in a sack of rice to make sure its 100% dry.
I seriously doubt the LCD has gone bust...is there anything I should be doing now ?
Its my 2nd phone which got bust with water...haven't learnt from my past experience?.
chandanbs said:
Hello,
Today my OPO got waterlogged for around 15 minutes..and I had been to a water park and had put my fine in a airtight plastic pouch..
I think water had entered through USB port. It was not drenched but little splashes in the corners and on screen. Screen was OK..and I switched off for few hours..and when I turned on, screen was black..notification light was functional..phone booted..but couldn't unlock as I had pattern lock on...
Then, I waited for few hours and after I returned home, I find that the hardware buttons could glow now..but screen is completely black...I could unlock by constantly trying to unlock the pattern lock..succeeded once or twice..
Now I have immersed it in a sack of rice to make sure its 100% dry.
I seriously doubt the LCD has gone bust...is there anything I should be doing now ?
Its my 2nd phone which got bust with water...haven't learnt from my past experience?.
Click to expand...
Click to collapse
Not sure what you would expect anyone to tell you but the obvious. Its a waiting game? leave it in the sun, leave it in the rice do whatever you think may work. Some stores sell bags to put your phone in if it get wet. I mean its your second time as you say what did you do the first time
1st time my lumia 920 got dropped in the sync accidentally and the phone was completely drenched.. After few hours of drying display went black and never came back.. Got it repaired for around 11k as warranty got voided since it got waterlogged and service folks verified it with some test and few circuitry got fried..
As normal with waterlog devices its a waiting game to see just how much damage was done
Open it and disconnect the battery, then let all parts sit in the rice for a few days. I'm not sure how insurance claims on OPO's are done.
Sent from my A0001 using Tapatalk
---------- Post added at 04:47 PM ---------- Previous post was at 04:47 PM ----------
You can find a good OPO teardown on iFixIt
Sent from my A0001 using Tapatalk
I saw a couple years ago in an specific device forum a tutorial explaining how to fix dead pixels. It isn't your case but the procedure was to remove battery, wrap the phone with plastic. Make sure it's well wrapped, then put it into fridge for 24 hours. Maybe you can try that after you place it on rice for a good time to make sure there isn't any drop of water to avoid it turning into ice.
Thank you folks.. how can i remove battery from OPO.. are there any procedures to do the same?
Thanks i got it from ifixit.. BlackElvis79..
Here is a link to the tear down. https://www.ifixit.com/Teardown/OnePlus+One+Teardown/26484
Stop trying to use the phone, every time you power it up you are giving the water a chance to be a conduit for electricity and further shorting it out. If you have a backup phone use that for at least the next three days, if not a week, then try it.
Thanks pal.. but i havent touched my OPO in few months now. I am waiting for my cousin to pay a visit from Hongkong from where he bought in a dealer shop.
I have slim hopes of having this repaired in HK.. as the repair cost is almost the price of this piece of ***. teardown is a good idea.. but how will i get a replacement screen ?
btw, i have got myself a Z3 from my office.. finally a waterproof phone (yes with flaps closed ofcourse) .
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.
I also had the same problem on the same day you faced, On 31st jan 2015, by mistake I dropped my phone inside a tub full with water, I took it out immediately it was working fine then but after 10 minutes the battery % got down from 30% to 11% suddenly, then I dried it off in the sunlight for almost 2 hours and also kept it in rice for 2 to 3 hours it worked fine but at night when I was talking to a friend the phone suddenly got disconnected and no sims detected message came up then I switched it off and tried restarting it but it never did, then I removed the sims and kept it open under the fan for the whole night and next day I went to the official service centre and handed it over to them it is now in the service centre and they told me that the motherboard is damaged, I did not mentioned anything about the water damage actually, I told them only that my phone is not restarting, since my phone is under warranty the company will provide the motherboard chip and I don't have to pay anything but the thing is that I am very sad because I had recently updated it to lollipop 5.0.2 which was amazing I was really enjoying it but suddenly this happened and I don't think my phone will be the same which it was......:crying::crying
Posted in the wrong thread.
@sivasis Also its not right to deceive moto, you dropped in water and didn't tell them. It was your fault that its damaged not theirs. That's fraud bud.
Sent from my XT1023
@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.
sivasis said:
@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.
Click to expand...
Click to collapse
I never said you blamed them, I simply said you are deceiving them. If you look under the warranty conditions warranty is void of you caused the malfunction. Which you did by dropping it in water. It may have been an accident but moto does not legally have to fix your mess up. Understand?
Sent from my XT1023
jeevan2893 said:
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.
Click to expand...
Click to collapse
You must have had disassemble the device (specially the battery) first then clean it with lacquer thinner before you dry.
Or better to take it in Service Center.
@alex_is_the_1 Whatever be the matter the good thing is today I got my mobile fully repaired and I did not have to pay anything and the bad thing is it has kitkat 4.4.4 version, I have to again download that lollipop update
I broke my phone into pieces a few months back, took a pretty back fall from the fourth floor window. I love this beast and took it upon myself to recover it. So I bought a new screen and frame. It looked like new. When I tried to power it on, nothing happened. I suspected the battery, which had already shown some signs of dying prior, and attributed it to months without charge. I ordered a new one, that came today...
Still no power. However something happens , like with the old one: sometimes the flashlight comes on when I tried to charge it. I can feel the heat in the motherboard.
What can I do???? ? Is it time to give up on my OPO?
I got the Essential phone from Sprint basically the first day it was available from them, in September of last year, and I have liked the phone very much. However, within a month and a half of purchasing it, I dropped it on the sidewalk in NYC and got a very bad series of cracks in it. I am paying for insurance from Sprint, but even with the insurance, I was told it would cost me $200 to fix, basically because they could not replace the screen, they were going to give me a new phone. At the time, I was a little tight with cash and did not want to spend that, so I decided to live with the issue, which at that time was mostly just visible cracking on the screen. However, in the month's since then, the screen got worse, it started reacting erractically to my touch, and black smears started appearing on the screen. Finally, last Saturday, the phone went blooey, to use a technical term, the screen abruptly became almost totally unresponsive; I could not reliably open apps by clicking on the icon on the screen, and the phone often acted as if I was pressing other apps when I was not even touching the screen at all--it even turned on the flashlight by itself several times.
So at this point, I had no choice but to bite the bullet and finally pay to get the phone replaced. Of course, at this point the cost had gone up by about $50, but what do you expect. I no longer trust Essential's word that I don't need a case or screen protector, so I have gotten an Incipio case and a Skinomi screen protector. I have had the phone for 2 days and the case/screen for 1, and so far, so good, but obviously it is a little early in the game.
However, I have one issue, when I was in touch with Assurion, the Sprint insurance company, about getting the replacement, I was happy when they told me I would be shipped a charger with the replacement phone. I still have the one the original phone came with, and it works fine, but it's always nice to have a backup. However, the charger they sent is not the same kind as came with the phone. That was a USB-C to USB-C charger, whereas the one that came with the replacement phone is a standard USB to USB-C charger, the company name is Griffin on the charger, and it does not work very well at all. I have left the new phone connected to it for hours, and it pretty much stays status quo; the power doesn't go down, but it doesn't go up either. The original charger works fine with the phone, so the problem is not the phone itself.
Has anyone else there had this issue? Were you able to resolve it?
maltydog said:
I got the Essential phone from Sprint basically the first day it was available from them, in September of last year, and I have liked the phone very much. However, within a month and a half of purchasing it, I dropped it on the sidewalk in NYC and got a very bad series of cracks in it. I am paying for insurance from Sprint, but even with the insurance, I was told it would cost me $200 to fix, basically because they could not replace the screen, they were going to give me a new phone. At the time, I was a little tight with cash and did not want to spend that, so I decided to live with the issue, which at that time was mostly just visible cracking on the screen. However, in the month's since then, the screen got worse, it started reacting erractically to my touch, and black smears started appearing on the screen. Finally, last Saturday, the phone went blooey, to use a technical term, the screen abruptly became almost totally unresponsive; I could not reliably open apps by clicking on the icon on the screen, and the phone often acted as if I was pressing other apps when I was not even touching the screen at all--it even turned on the flashlight by itself several times.
So at this point, I had no choice but to bite the bullet and finally pay to get the phone replaced. Of course, at this point the cost had gone up by about $50, but what do you expect. I no longer trust Essential's word that I don't need a case or screen protector, so I have gotten an Incipio case and a Skinomi screen protector. I have had the phone for 2 days and the case/screen for 1, and so far, so good, but obviously it is a little early in the game.
However, I have one issue, when I was in touch with Assurion, the Sprint insurance company, about getting the replacement, I was happy when they told me I would be shipped a charger with the replacement phone. I still have the one the original phone came with, and it works fine, but it's always nice to have a backup. However, the charger they sent is not the same kind as came with the phone. That was a USB-C to USB-C charger, whereas the one that came with the replacement phone is a standard USB to USB-C charger, the company name is Griffin on the charger, and it does not work very well at all. I have left the new phone connected to it for hours, and it pretty much stays status quo; the power doesn't go down, but it doesn't go up either. The original charger works fine with the phone, so the problem is not the phone itself.
Has anyone else there had this issue? Were you able to resolve it?
Click to expand...
Click to collapse
What are the current outputs for the charger? It is most likely a QuickCharge block and the PH-1 does not support quick charge. It won't negotiate properly and because of that sometimes you'll plug it in and it'll charge pretty fast, other times it might actually start slowly dying. You need a USB PD (power delivery) charger. Also saying you no longer trust Essentials word because YOU dropped the phone isn't fair. Plenty of others have dropped it without issue. It really does suck that you happened to damage your device, but bashing the company because they didn't make an indestructible device is a bit harsh. Not trying to be a ****, just saying.
So a week ago I fell into salt water with both my company's phone and my own phone. Company's phone got fried instantly but my one managed to survive until the next day. I dismantled the battery and did all the common steps (rice for a few days, clean it etc) and after a week its kinda working. Everything seems fine except the fact that sometimes the screen colors fade, sometimes shakes or touches random stuff without me touching anything. The questions are should I leave it for more days to dry? Is it going to end up dying?Should I send it off to fix it or would it be cheaper just to get another phone?