For a few days, my mate 8 only charge from time to time. I couldn't find a pattern. Once plugged in to a charger, most of the time, the charging process doesn't start. To be accurate, sometimes, it does. The only workaround I found was to turn it off (a restart doesn't work). When turned off, the mate 8 charges again. It can be switched back on and the charging process continues normally.
There were no recent updates I know about.
I already:
* tried other chargers / cables
* Wiped the cache partition
* performed a factory reset
All unsuccessful
Any help/suggestion highly appreciated.
same problem here
Same
Did you resolve this issue? I have the same problem
Related
Hi guys, here is my problem, diagnosis performed (thanks to other threads on this forum) and conclusion.
Looking for a peer review to make sure I'm on the right track and not missed anything.
Much appreciated
Issue:
random shut down during regular use
phone outside warranty.
Symptoms:
no warning, errors or app closure before shut down
always a hard shut down. no reboots.
will usually not power up again unless connected to charger
when it does power up without charger, it will almost immediately shut down again
irregular battery % display eg.
-before shut down will show 80%. On power up with charger, will show 55%.-another eg. shut down at 80%. On power up without charger, will show 15% then immediately shut down again. On power up again (without charger) will show 65%
phone unusable. max usage is prob 20min before shut down.
issue coincided with upgrade to Android Lollipop
no signs of overheating or 'lumps' in the back
Diagnosis:
assuming v5.0 upgrade being the cause, waited till v5.0.1 and ugpraded (Without factory reset). problem persists
factory reset to v5.0.1, problem persists.
flashed android kitkat using the image off the android dev site, problem persists.
visually checked power button for any signs of 'sticky button' syndrome but button look and operate as expected
running with most frequently recommended 'battery saving tips' applied
conclusion:
Faulty battery cell. looking to perform something like this: https://www.youtube.com/watch?v=VSGNUrpwIno
thoughts?
Change battery?
that was the conclusion. thanks.
Fixed?
jason.bourne said:
that was the conclusion. thanks.
Click to expand...
Click to collapse
I assume that this solved the problem? Was it a difficult replacement/repair? I am having a very similar issue, except is it coincident with (and I'm unsure if caused by or not) an upgrade to Android M (6.0 and 6.0.1).
Tony
Changing the battery in incredibly easy in my opinion. I watched several different Youtube videos and, when I found the clearest one I could, I followed along with the video to disassemble my phone. Having the right tools will help a lot.
I am using a One Plus One and recently flashed Cyanogen 12.1.
Something very interesting is happening:
One morning my phone's screen wasn't displaying anything yet the phone was obviously working. I know this because the hard-button lights were on and I could feel the vibration when I held down the volume button to put it into vibrate mode. I even pressed the buttons to take a screenshot and when I looked in my gallery later, it was there.
So the phone was functioning in every way except for the display.
To fix it, I tried rebooting. It didn't work. So then I went into TWRP and wiped the dalvik cache. When the phone rebooted, the screen turned on and everything worked as normal.
So the next morning, the same thing happened. It happened at the same time of the day, right after I woke up. It had been charging all night. I woke up to the alarm on my phone and the screen was on so that I could turn the alarm off. Then I turned the screen off. The next time I tried to turn the phone on, same thing... screen not on... dalvik cache... yadeeyadayada...
So I thought maybe it was charging my phone all night that caused it. So the next night, I didn't charge my phone overnight, and in the morning, the same result.
So then it occurred to me that it might be my alarm app (I use 'Morning Routine'), but even when I didn't use the app, the same thing still happened.
I read up online and followed so advice (turning off proximity sensor, disabling the "prevent accidental wakeup function"). The advice did not work.
I am at a loss and can only figure that my phone's screen not turning on is caused by having it off for quite a while (6-8 hours). And the only solution for it is wiping the dalvik cache. This is really annoying to do every morning considering wiping the dalvik cache results in all of my apps needing to be "optimized for android."
Any help would be great. Thanks!
XDA Visitor said:
I am using a One Plus One and recently flashed Cyanogen 12.1.
Something very interesting is happening:
One morning my phone's screen wasn't displaying anything yet the phone was obviously working. I know this because the hard-button lights were on and I could feel the vibration when I held down the volume button to put it into vibrate mode. I even pressed the buttons to take a screenshot and when I looked in my gallery later, it was there.
So the phone was functioning in every way except for the display.
To fix it, I tried rebooting. It didn't work. So then I went into TWRP and wiped the dalvik cache. When the phone rebooted, the screen turned on and everything worked as normal.
So the next morning, the same thing happened. It happened at the same time of the day, right after I woke up. It had been charging all night. I woke up to the alarm on my phone and the screen was on so that I could turn the alarm off. Then I turned the screen off. The next time I tried to turn the phone on, same thing... screen not on... dalvik cache... yadeeyadayada...
So I thought maybe it was charging my phone all night that caused it. So the next night, I didn't charge my phone overnight, and in the morning, the same result.
So then it occurred to me that it might be my alarm app (I use 'Morning Routine'), but even when I didn't use the app, the same thing still happened.
I read up online and followed so advice (turning off proximity sensor, disabling the "prevent accidental wakeup function"). The advice did not work.
I am at a loss and can only figure that my phone's screen not turning on is caused by having it off for quite a while (6-8 hours). And the only solution for it is wiping the dalvik cache. This is really annoying to do every morning considering wiping the dalvik cache results in all of my apps needing to be "optimized for android."
Any help would be great. Thanks!
Click to expand...
Click to collapse
Hello, and welcome to XDA!
Dalvik cache trick throws a wrench into things, but I used to have a similar issue with an older device - the screen wouldn't come one, but the hard button backlight would - pulling the battery and rebooting relieved the problem for that fit. I ended up scaling down the max processor speed (as it was being overclocked on the current custom ROM) back to the stock value. The problem went away at the point. But that was for my device, and because yours requires a dalvik cache wipe, it is probably a different cause.
At any rate, please go ahead and create an XDA account. Then, venture over to post in the [Q&A] Help thread. Ask away! (Noob friendly) thread, (or at least) in the > OnePlus One > ONE Q&A, Help & Troubleshooting forum. Your device experts can be found there.
Hope this helps, and good luck!
Hello all,
Today my Verizon S6 (on CleanRom 1.5) started to keep rebooting. After it boots, I can use the phone for less than a minute until it reboots again.
Here's how it began to happen today, if it helps.
- I didn't plug my phone to a charger last night, and when I woke up the phone had like 0%~1% battery. The phone died soon after I picked up the phone.
- At the same time I turned on the phone, I connected it to the stock charger.
- I used it for like 1-2 minutes, and the phone seemed to get confused whether it should die again or not (at 0% battery level)
- Then the phone decided to die again, and keeps rebooting itself.
My guess is something related to booting, initializing, or battery might have gone wrong. Also the soft button lights get never turn on.
Now I cannot use the phone really, as it dies like 30 seconds after I swipe the lockscreen.
- I tried to boot into safe mode, it didn't help.
- I wiped cache partition, it didn't help either.
The last thing I would like to try is to odin CleanRom again (or factory reset) but I would like to try other things first because I cannot even backup the data as it keeps rebooting. Odin will wipe all the data in my phone.
Any help or suggestions guys?
mtshure said:
Hello all,
Today my Verizon S6 (on CleanRom 1.5) started to keep rebooting. After it boots, I can use the phone for less than a minute until it reboots again.
Here's how it began to happen today, if it helps.
- I didn't plug my phone to a charger last night, and when I woke up the phone had like 0%~1% battery. The phone died soon after I picked up the phone.
- At the same time I turned on the phone, I connected it to the stock charger.
- I used it for like 1-2 minutes, and the phone seemed to get confused whether it should die again or not (at 0% battery level)
- Then the phone decided to die again, and keeps rebooting itself.
My guess is something related to booting, initializing, or battery might have gone wrong. Also the soft button lights get never turn on.
Now I cannot use the phone really, as it dies like 30 seconds after I swipe the lockscreen.
- I tried to boot into safe mode, it didn't help.
- I wiped cache partition, it didn't help either.
The last thing I would like to try is to odin CleanRom again (or factory reset) but I would like to try other things first because I cannot even backup the data as it keeps rebooting. Odin will wipe all the data in my phone.
Any help or suggestions guys?
Click to expand...
Click to collapse
The OE2 tar file shouldn't wipe your phone as it is not a full wipe tar. I don't know if your phone would do it with it's reboot problem but a dirty flash of clean rom shouldn't wipe your phone either. However, a reboot during the middle of either of those would not be good. Flashfire does seem to be able to keep a phone from rebooting once it gets going or at least it has for me when I have been caught in a bad way before.
Problem Solved!!!
Thank you Tulsadiver for your suggestions. But is it okay to do odin without wiping anything?
I almost gave up after struggling several hours and thought about doing a factory reset, but the problem is solved now.
I found it weird that the soft key lights never turn on, so I thought that there might have been something wrong with the power management. So I turned the ultra power saving mode on (fortunately the phone didn't reboot before I did that), and it didn't reboot itself. I turned it back off then now the problem is gone!
I am happy with it now, and this might be one of the things to try if you experience a random reboot.
I noticed a strange problem with my Nexus 5. It starts to hang or restarts on its own. Sometimes go in to continuous boot loop. I could not differentiate why it would do that. Sometimes it worked flawlessly for hours. Then I realized that when it's charged off my computer USB power it works smooth. It works fine for sometime. But after few minutes of idle time or quick usage session freezes the phone and it re starts and keep going to boot loop, even after wiping cache. After a few attempt to wipe sometimes it starts without external power help. However, when attached to USB power it just starts without any issue.
I have done factory reset a few times. Unlocked my phone and also installed TWRP with Pure Nexus. The behavior hasn't changed much.
I think this is hardware issue. Could be a battery.
Can anyone provide a detail on how I can find issue?
super19 said:
I noticed a strange problem with my Nexus 5. It starts to hang or restarts on its own. Sometimes go in to continuous boot loop. I could not differentiate why it would do that. Sometimes it worked flawlessly for hours. Then I realized that when it's charged off my computer USB power it works smooth. It works fine for sometime. But after few minutes of idle time or quick usage session freezes the phone and it re starts and keep going to boot loop, even after wiping cache. After a few attempt to wipe sometimes it starts without external power help. However, when attached to USB power it just starts without any issue.
I have done factory reset a few times. Unlocked my phone and also installed TWRP with Pure Nexus. The behavior hasn't changed much.
I think this is hardware issue. Could be a battery.
Can anyone provide a detail on how I can find issue?
Click to expand...
Click to collapse
Sounds like the battery is failing.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Hi,
Last night, I put my S6 onto ultra power saving mode before I went to sleep. All the settings were turned on but when I proceeded to my homescreen, I still had all my third party apps on the screen. The phone then froze and I couldn't navigate across my homescreen and my notification bar was stuck.
I manually restarted my phone and then put it to charge.....but it didn't charge......:crying:
I fiddled around with the USB port, tried a different charger, tried a different phone (and it charged without fail).
For some reason, wireless charging still works which moves me onto the theory of a hardware problem. I also put my phone onto safe mode and it still wouldn't charge, so clearly it wasn't a third party app.
I'm not 100% sure yet, but it appears that my phone might faintly be charging while its turned off.
Does anyone have any theories (and solutions) to my problem. I may end up factory resetting but I'm trying my best to avoid that. I still firmly believe that it is a software bug as the phone froze while I was changing the battery mode and that's when the problem arised.
Many Thanks
mazenad15 said:
Hi,
Last night, I put my S6 onto ultra power saving mode before I went to sleep. All the settings were turned on but when I proceeded to my homescreen, I still had all my third party apps on the screen. The phone then froze and I couldn't navigate across my homescreen and my notification bar was stuck.
I manually restarted my phone and then put it to charge.....but it didn't charge......:crying:
I fiddled around with the USB port, tried a different charger, tried a different phone (and it charged without fail).
For some reason, wireless charging still works which moves me onto the theory of a hardware problem. I also put my phone onto safe mode and it still wouldn't charge, so clearly it wasn't a third party app.
I'm not 100% sure yet, but it appears that my phone might faintly be charging while its turned off.
Does anyone have any theories (and solutions) to my problem. I may end up factory resetting but I'm trying my best to avoid that. I still firmly believe that it is a software bug as the phone froze while I was changing the battery mode and that's when the problem arised.
Many Thanks
Click to expand...
Click to collapse
Sounds as Hardware Issue for USB Port , ok bro ,
is your phone recognize when you connect it to pc ?
are you tring to use different cable for charge ? may be problem in the cable not the charger .
if you are try another cable and the problem still exist so last hope to make factory reset and see if the problem will solve or not , don't forget to make backup of your data first .
i advice you to go to Techanical Shop and check your usb port .