shutdown my phone while in use - Samsung Galaxy S8+ Questions & Answers

hi guys
when i am using on my cell phone (s8) and i am using a few apps at a time, especially when phone data is turn on, the unconscious it turn off.
however, the battery is full. but for turn on it, first i must connect the charger for 10 min.
this happens repeatedly and i'm really upset of buy it.
please help me !!
software version : G950FXXU1AQF7
Thanks.

Amir.alaei66 said:
hi guys
when i am using on my cell phone (s8) and i am using a few apps at a time, especially when phone data is turn on, the unconscious it turn off.
however, the battery is full. but for turn on it, first i must connect the charger for 10 min.
this happens repeatedly and i'm really upset of buy it.
please help me !!
software version : G950FXXU1AQF7
Thanks.
Click to expand...
Click to collapse
It looks like you have a bad battery. Go to the nearest samsung service center and they will replace it for you
Sent from my SM-G955F using Tapatalk

Amar.B said:
It looks like you have a bad battery. Go to the nearest samsung service center and they will replace it for you
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
hi dear,
the battery is good, because when my cell phone is turned off, it is full and it works for 2 days .
I think the problem is of android version!!
Is it possible?

Does it overheat ?

F1
Chuck 3310 said:
Does it overheat ?
Click to expand...
Click to collapse
Hi dear.
No, it's normal!
It only turns off when it's under pressure and a few apps run at a time.
For example, when I turned on phone data and I want to take a photo by camera or video, It suddenly turns off.
Or for example after calling, it turns off!
Please help me!:crying::crying:

Amir.alaei66 said:
Hi dear.
No, it's normal!
It only turns off when it's under pressure and a few apps run at a time.
For example, when I turned on phone data and I want to take a photo by camera or video, It suddenly turns off.
Or for example after calling, it turns off!
Please help me!:crying::crying:
Click to expand...
Click to collapse
Do you have transferred apps from the internal memory to the sd maybe?

From0toHero said:
Do you have transferred apps from the internal memory to the sd maybe?
Click to expand...
Click to collapse
No, I don't.
Please helppppppp me!!!!!!!!!

You are getting help... Fearful as it sounds, it seems likely you have a bad device, most likely due to hardware. I'd return it for a new one ASAP.

Has this happened to anyone before?

Amir.alaei66 said:
Has this happened to anyone before?
Click to expand...
Click to collapse
Nope did not happen to me before with mit y s8+ mate.
---------- Post added at 08:48 AM ---------- Previous post was at 08:36 AM ----------
Amir.alaei66 said:
Has this happened to anyone before?
Click to expand...
Click to collapse
In which County did you buy the s8?

From0toHero said:
Nope did not happen to me before with mit y s8+ mate.
---------- Post added at 08:48 AM ---------- Previous post was at 08:36 AM ----------
In which County did you buy the s8?
Click to expand...
Click to collapse
I bought in Iran.
There is no good guarantee in Iran.

Amir.alaei66 said:
I bought in Iran.
There is no good guarantee in Iran.
Click to expand...
Click to collapse
This is why im asking mate. Did you try to reset your mobile and bring it back to factory settings? Did you start your mobile as a new phone?

From0toHero said:
This is why im asking mate. Did you try to reset your mobile and bring it back to factory settings? Did you start your mobile as a new phone?
Click to expand...
Click to collapse
yes, I tried to reset my mobile and bring it back to factory setting, but still having problem.
do you think it is problem from hardware or software?
what is your suggestion?

Amir.alaei66 said:
yes, I tried to reset my mobile and bring it back to factory setting, but still having problem.
do you think it is problem from hardware or software?
what is your suggestion?
Click to expand...
Click to collapse
Look if im in your position i would guess its hardware. You made everything possible to try to solve the issue.
But whatsoever you do the problem still exist so there must be something wrong with the hardware. So sorry my friend.

From0toHero said:
Look if im in your position i would guess its hardware. You made everything possible to try to solve the issue.
But whatsoever you do the problem still exist so there must be something wrong with the hardware. So sorry my friend.
Click to expand...
Click to collapse
Thank you very much for Help me

Amir.alaei66 said:
Thanks very much for Help me
Click to expand...
Click to collapse
Your welcome mate. Have a nice day inshallah.

Related

GFit's WIFI and BLUETOOTH won't turn on

Hi guys! Anybody here knows where to purchase or what to do about my phone?
My WIFI and BLUETOOTH won't turn on anymore. My phone was actually a FLOODED phone, and we brought it to SAMSUNG SERVICE CENTER. They did not open and cleaned the inner part of the phone (even the outer part). That's why my WIFI and BLUETOOTH thing got rust and now it won't turn on.
When I want to turn my WIFI on a message ERROR will show up.
When I turn my BLUETOOTH on nothing happens.
wrong section...
go to samsung customer care center again and be ready to pay them as mostly water damaged phones aren't covered under warranty.
it's a hardware problem and can't be solved by software upgrades.
---------- Post added at 02:16 PM ---------- Previous post was at 02:16 PM ----------
or you could try the "unofficial workshops"
Aspire said:
wrong section...
go to samsung customer care center again and be ready to pay them as mostly water damaged phones aren't covered under warranty.
it's a hardware problem and can't be solved by software upgrades.
---------- Post added at 02:16 PM ---------- Previous post was at 02:16 PM ----------
or you could try the "unofficial workshops"
Click to expand...
Click to collapse
@aspire your username was lomash earlier ri8
XeonFire said:
Hi guys! Anybody here knows where to purchase or what to do about my phone?
My WIFI and BLUETOOTH won't turn on anymore. My phone was actually a FLOODED phone, and we brought it to SAMSUNG SERVICE CENTER. They did not open and cleaned the inner part of the phone (even the outer part). That's why my WIFI and BLUETOOTH thing got rust and now it won't turn on.
When I want to turn my WIFI on a message ERROR will show up.
When I turn my BLUETOOTH on nothing happens.
Click to expand...
Click to collapse
Are you sure is the hardware maybe just try another ROM?
XeonFire said:
Hi guys! Anybody here knows where to purchase or what to do about my phone?
My WIFI and BLUETOOTH won't turn on anymore. My phone was actually a FLOODED phone, and we brought it to SAMSUNG SERVICE CENTER. They did not open and cleaned the inner part of the phone (even the outer part). That's why my WIFI and BLUETOOTH thing got rust and now it won't turn on.
When I want to turn my WIFI on a message ERROR will show up.
When I turn my BLUETOOTH on nothing happens.
Click to expand...
Click to collapse
Hey! This a usual problem with some galaxy devs most of the times it can be solved by rebooting!
Press Thnx button if it was helpful(please!)
Sent from my GT-S5670 using xda app-developers app
try to reboot and if the problem still persist then try to reset the phone..
my galaxy fit had this problem too and I reboot the phone afther charging and its work
sent from my mind using hand to typing
apenz147 said:
try to reboot and if the problem still persist then try to reset the phone..
my galaxy fit had this problem too and I reboot the phone afther charging and its work
sent from my mind using hand to typing
Click to expand...
Click to collapse
yeah are u sure.. coz may be the lib files got broken i think.. just flash any other rom and see
tejkumarvusirikala said:
yeah are u sure.. coz may be the lib files got broken i think.. just flash any other rom and see
Click to expand...
Click to collapse
Good luck with that!

Smartwatch 2 not working right :(

Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Click to expand...
Click to collapse
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Where did you buy the watch?
airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Click to expand...
Click to collapse
Nope still trying to solve it....
Canadian DJ said:
Where did you buy the watch?
Click to expand...
Click to collapse
Got it free from handec with my z1 pre order
Teknohtc said:
Got it free from handec with my z1 pre order
Click to expand...
Click to collapse
Seems like you may have a defective watch, did you try to call Sony?
Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
Click to expand...
Click to collapse
gotta call them see what they say
Crap, I have exactly the same issue, did you get it resolved?
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app
Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Click to expand...
Click to collapse
I can't get into anything on the watch but the time... No Tools. :crying:
rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
Click to expand...
Click to collapse
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
Click to expand...
Click to collapse
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
Click to expand...
Click to collapse
bad watch.bummer.
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
Click to expand...
Click to collapse
If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...
Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
Click to expand...
Click to collapse
Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
Click to expand...
Click to collapse
Good luck. I'm still waiting for the replacement...

Screen is shacking! Help!

I just woke up and my screen started shacking , everything is moving up and down randomly by 0.3 mm ( like in movies when a computer gets attacked by an alien virus )
It seems it happens more often when I touch the screen , but its also shacking on its own just les often.
I have 32 GB Nexus 5 everything is stock
Seems like a hardware failure(screen) to me... Try rebooting?? Post a pic if you can...
vin4yak said:
Seems like a hardware failure(screen) to me... Try rebooting?? Post a pic if you can...
Click to expand...
Click to collapse
i cant post links with the pics since im new here
OVDU said:
i cant post links with the pics since im new here
Click to expand...
Click to collapse
You can add dots/spaces between the url of the image to post!
something like : h t tp s: // www example. com/nexus5 .jpg
Rippling/shaking effect on screen means a hardware failure... However, just to be sure, we would like to look at it...
Last resort might be to factory reset it.. but I doubt if it's going to help.
vin4yak said:
You can add dots/spaces between the url of the image to post!
something like : h t tp s: // www example. com/nexus5 .jpg
Rippling/shaking effect on screen means a hardware failure... However, just to be sure, we would like to look at it...
Last resort might be to factory reset it.. but I doubt if it's going to help.
Click to expand...
Click to collapse
ok, here it is
imgur dot com/a/GJf4J
OVDU said:
ok, here it is
imgur dot com/a/GJf4J
Click to expand...
Click to collapse
This happens only in Google Now or everywhere? If yes, then it looks like a screen failure. RMA it asap.
However, I would suggest a factory reset first and see to confirm it.
vin4yak said:
This happens only in Google Now or everywhere? If yes, then it looks like a screen failure. RMA it asap.
However, I would suggest a factory reset first and see to confirm it.
Click to expand...
Click to collapse
In google now and when i use the keyboard, mainly , i will try to reset it
The thing is that for the past hour its working fine , no shacking/glitching....its really strange
P.S. whats a RMA?
OVDU said:
ok, here it is
imgur dot com/a/GJf4J
Click to expand...
Click to collapse
That's f'd up.
OVDU said:
...no shacking...
Click to expand...
Click to collapse
I think you mean "shaking". (hope you don't mind the correction)
OVDU said:
P.S. whats a RMA?
Click to expand...
Click to collapse
Return Merchandise Authorization. Basically, send it back.
PhilipTD said:
That's f'd up.
I think you mean "shaking". (hope you don't mind the correction)
Return Merchandise Authorization. Basically, send it back.
Click to expand...
Click to collapse
im not the only one
a post on reddit /r/Nexus5/comments/1zp2v6/display_is_tweaking_out/
video of the problem youtube /watch?v=_FI4fhdqYGk&t=1m
OVDU said:
im not the only one
a post on reddit /r/Nexus5/comments/1zp2v6/display_is_tweaking_out/
video of the problem youtube /watch?v=_FI4fhdqYGk&t=1m
Click to expand...
Click to collapse
Since your fully stock, there's no question of uninstalling Xposed framework or anything of that sort.
Backup your data and factory reset it. If that doesn't help, then it's obviously a hardware fault and the only thing you can do is send it to Google/LG! Good luck :good:
vin4yak said:
Since your fully stock, there's no question of uninstalling Xposed framework or anything of that sort.
Backup your data and factory reset it. If that doesn't help, then it's obviously a hardware fault and the only thing you can do is send it to Google/LG! Good luck :good:
Click to expand...
Click to collapse
thanks for all the help :good:

The weirdest problem.

hi guys,
i seriously think i have the weirdest problem on my nexus 5, i looked for ages for someone with that problem. and didnt find.
ever since i've replaced my screen and my battery (pretty sure it's an original one) every now and than my phone just turns off.
the weird part is, it won't turn on until i plug my phone to the charger.
i can plug it even to one second, and than i can turn my phone back on.
and it won't turn on in any other way!
I have this problem for a long time so i gathered some facts:
* it can happen regardless of how much battery i have. it can happen in 90% and it can happen in 10.% but i did found out it is more likely to happen the less battery i have.
* it happens more when i use stock apps: google search, google maps, camera...
* it happens almost always when i take a picture with the camera , especially if i use flash
* it is more likely to happen if the device is wormer (after a long heavy use...)
* it is also likely to happen if i press the "back" button a lot of times rapidly to go back to home screen
Ask lg
Have you isolated the reverse power flux coupling?
This is not weird. Obviously something went wrong when you replaced battery and or screen.
Sent from my Nexus 5 using Tapatalk
_MetalHead_ said:
Have you isolated the reverse power flux coupling?
Click to expand...
Click to collapse
have i what?...
ldubs said:
This is not weird. Obviously something went wrong when you replaced battery and or screen.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
yes, but what exactly went wrong?!
Um how would we know. Take to lg or repair shop..
Sent from my SHIELD Tablet using Tapatalk
ldubs said:
Um how would we know. Take to lg or repair shop..
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
i don't have money for a repair shop... it will probably cost me like a new phone
i wanna figure out the problem myself and try fixing it alone (by buying parts in ebay...)
and i still think the problem might be softwary
omer323 said:
i don't have money for a repair shop... it will probably cost me like a new phone
i wanna figure out the problem myself and try fixing it alone (by buying parts in ebay...)
and i still think the problem might be softwary
Click to expand...
Click to collapse
That's fine, except no one here is going to be able to tell what you did or didn't do when you opened up the device and replaced the battery and screen. There's some very sensitive circuitry in there. Could be anything. Most likely NOT software-related or other folks would be having these same issues. and they're not.
omer323 said:
i don't have money for a repair shop... it will probably cost me like a new phone
i wanna figure out the problem myself and try fixing it alone (by buying parts in ebay...)
and i still think the problem might be softwary
Click to expand...
Click to collapse
Get a free quote from the repair shop they'll find the problem then leave and buy the defective parts on ebay
You're describing basically the same issues I used to have with my old Samsung galaxy s4 when the battery got bloated. 3 times.. 100% bad battery.
I mean, c'mon dude really? you replaced the battery AND the screen and you still think you're having software issues?.. just replace the battery for one you're more than "pretty sure" is an original one..
---------- Post added at 11:34 PM ---------- Previous post was at 11:28 PM ----------
_MetalHead_ said:
Have you isolated the reverse power flux coupling?
Click to expand...
Click to collapse
-Thank you….. Thank you very much…
-You’re quite welcome, sir!
omricn said:
You're describing basically the same issues I used to have with my old Samsung galaxy s4 when the battery got bloated. 3 times.. 100% bad battery.
I mean, c'mon dude really? you replaced the battery AND the screen and you still think you're having software issues?.. just replace the battery for one you're more than "pretty sure" is an original one..
---------- Post added at 11:34 PM ---------- Previous post was at 11:28 PM ----------
-Thank you….. Thank you very much…
-You’re quite welcome, sir!
Click to expand...
Click to collapse
I was hoping somebody would catch the reference

Compass?

Hi guys. I have some problems with the compass. When I compare it with other devices it shows other directions.. is my phone broke ? Do u guys have this issue too ?
Maybe the gyroscope isn't calibrated property, if you can't do anything now, try a factory reset
PalakMi said:
Maybe the gyroscope isn't calibrated property, if you can't do anything now, try a factory reset
Click to expand...
Click to collapse
Can you compare yours with a iphone pls and see if it is the same ?
ShutteN said:
Can you compare yours with a iphone pls and see if it is the same ?
Click to expand...
Click to collapse
I dont have an iPhone but, I can tell you it works properly for me
We need more details. Phone model? EMUI version? Modifications done if any?
Sent from my Honor 8 using XDA Labs
just reset app data and calibrate again
venugopalu007 said:
just reset app data and calibrate again
Click to expand...
Click to collapse
It asks me to calibrate like every time i open the compass app
ShutteN said:
It asks me to calibrate like every time i open the compass app
Click to expand...
Click to collapse
me too it aks me every time
ShutteN said:
It asks me to calibrate like every time i open the compass app
Click to expand...
Click to collapse
Try a factory reset if you haven't
venugopalu007 said:
me too it aks me every time
Click to expand...
Click to collapse
Why do u want to calibrate? It is pre configured
ShutteN said:
Hi guys. I have some problems with the compass. When I compare it with other devices it shows other directions.. is my phone broke ? Do u guys have this issue too ?
Click to expand...
Click to collapse
I tried this at my desk at work and the phone shows North where south should be and South where north should be. I grabbed a co-workers iPhone and his pointed north perfectly. After shaking my phone a few times, it eventually corrected itself, but was easily thrown off by moving it again.
My only guess is that our phones are VERY susceptible to electromagnetic interference.
Or you can simply try to reboot.
gopinaidu77 said:
Why do u want to calibrate? It is pre configured
Click to expand...
Click to collapse
no it asks every time to calibrate ,I dont know y.
I can confirm that my compass now works properly in my home. My office has hundreds of electronic devices connected to numerous WiFi routers. It seems to support my hypothesis that our phones are just very sensitive to EM interference.
PuffDaddy_d said:
I can confirm that my compass now works properly in my home. My office has hundreds of electronic devices connected to numbers WiFi routers. It seems to support my hypothesis that it phones are just very sensitive to EM interference.
Click to expand...
Click to collapse
May be thats the issue.. glad that u sorted out something:victory:
Glad it's fixed.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Glad it's fixed.
Click to expand...
Click to collapse
Yes , my compass works wired in forest , later i know it was because of rock s with magnetic attraction
adriansticoid said:
Glad it's fixed.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
What's fixed?
ShutteN said:
What's fixed?
Click to expand...
Click to collapse
The post from above.
venugopalu007 said:
Yes , my compass works wired in forest , later i know it was because of rock s with magnetic attraction
Click to expand...
Click to collapse
Rocks with magnetic attraction ? Omg wtf

Categories

Resources