Camera not working - Verizon LG G5 Questions & Answers

My stock camera app will not open, its crashes whenever I go to open it. I am able to you use third party apps but the quality is blurry and poor. Also I am only able to use the front facing and the wide angle cameras but I am not able to switch the main rear camera. I have tried many things to resolve this myself. I have restarted my phone, cleared the data and cache from the app and a factory reset. All to the same result of not working. I don't want to have to buy a new camera part and have the issue still be there. Anyone else going through this? And did you end up solving the issue?

Try to reflash the rom using LGUP

YoungAll said:
Try to reflash the rom using LGUP
Click to expand...
Click to collapse
My phone hates LGUP, it gives me an error whenever i try to downgrade it and reset it to factory. The only thing I can do is reinstall the current firmware update. That is how i got it out of its original boot loop.

I have the same problem change software but that not help. Change main camera but still not working. Any other suggestion?

I had to completely replace the camera itself. It ended up being a hardware issue. Go on eBay and find a replacement camera. Make sure its not used. I had to go through 2 replacements, I was sold a used new camera.
It's easy to replace. I bought a kit that came with all the little screw drivers and separaters, it made life easier. Hope this helps, good luck.

Related

[Q] Front camera is broken?

Hey guys,
My front camera on my transformer just started to act funky. The front camera no longer works and only shows a green screen/other weird artifacts. I've used the front camera to video chat before and it was working fine. Anyone have any ideas as to what is wrong? Should I RMA it?
Android: 3.0.1
Kernal: 2.6.36.3-00004-g069b8b5 [email protected]#1
Build Number: HRI66.US_epad-8.2.3.13-20110511
Any ideas?
Did you try going into your settings->applications and force closing the camera app and maybe clearing the data. It seems like it might be a software issue. Try that and see if it fixes your problem.
Reverence12389 said:
Did you try going into your settings->applications and force closing the camera app and maybe clearing the data. It seems like it might be a software issue. Try that and see if it fixes your problem.
Click to expand...
Click to collapse
Tried it but it didn't fix it.
xreflection said:
Tried it but it didn't fix it.
Click to expand...
Click to collapse
I definitely think it is a software issue. I thought they stated that it was fixed in the .13 update, but obviously not. While in the camera app try switching from the front camera to the rear several times. That used to fix it for me when this happened. I have not had it in some time, at lease not since the last update.
Does it mean anything if I don't hear the mechanical click of the camera switching back and forth? I hear it when it switches to the back camera, but not to the front? I've already tried to switch it back and forth multiple times, all I get is artifacts.
Things I've tried:
Factory Reset
Clearing camera data and force stopping it
Switching back and forth between front and back multiple times
Another thing to note is that the camera was working AFTER I updated to the latest firmware. I only just noticed it doing this the past day. I'm debating on RMAing it because I don't really use the camera much, but it would be nice to be able to web chat with my girlfriend once in a while with my tablet. I have another tablet coming in today. Depending on the shape of this one, I may or may not decide to RMA.
xreflection said:
Does it mean anything if I don't hear the mechanical click of the camera switching back and forth? I hear it when it switches to the back camera, but not to the front? I've already tried to switch it back and forth multiple times, all I get is artifacts.
Things I've tried:
Factory Reset
Clearing camera data and force stopping it
Switching back and forth between front and back multiple times
Another thing to note is that the camera was working AFTER I updated to the latest firmware. I only just noticed it doing this the past day. I'm debating on RMAing it because I don't really use the camera much, but it would be nice to be able to web chat with my girlfriend once in a while with my tablet. I have another tablet coming in today. Depending on the shape of this one, I may or may not decide to RMA.
Click to expand...
Click to collapse
My front camera works and I only get the click when switching to the back as well.
Good luck, one way or another I hope you get it to work/replaced.
I definitely would not live with it though. I did not think that I would use it all that much, but I have found myself chatting with family a couple times a week on it, its very handy.
rockcrawler said:
My front camera works and I only get the click when switching to the back as well.
Good luck, one way or another I hope you get it to work/replaced.
I definitely would not live with it though. I did not think that I would use it all that much, but I have found myself chatting with family a couple times a week on it, its very handy.
Click to expand...
Click to collapse
This is a bit off topic, but what app are you guys using to do video chatting?
Reverence12389 said:
This is a bit off topic, but what app are you guys using to do video chatting?
Click to expand...
Click to collapse
Google Talk/Gchat
So the tablet that came in today is like near perfect condition. No creaking, no alignment issues, the camera works after updating to latest firmware (will have to keep an eye on this) and NO backlight bleed. I'm going to just return the other one. Walmart returns should be easy.

[Q] Front facing camera issue

Hey,
So I cracked my screen, changed it with OEM new parts, and worked great for weeks after the installation.
Now, I'm having camera issues, back camera works fine, but when you switch to front facing camera the app freezes and crashes, and I get cant connect to camera black screen, and at this point the back camera wont work either, if you restart and clear data on camera app the back camera works again, but front facing will never work. Currently, I;m running stock rooted but I've had this issue with rooted custom roms and stock unrooted. I'm not sure if this is related to the screen change or not, but it worked great for weeks after the screen change. and, I;m having the same issue with other camera apps too, no snap chat installed nor any other apps that could conflict.
Any help would be greatly appreciated
Thanks!
I am currently dealing with a similar situation. Did you find anything to help fix the problem?
This is almost certainly due a little piece of tape coming off of the ribbon cable. I happened to solve this by cutting a small piece of scotch tape and wrapping it around the ribbon cable so that the underside of the cable is not making contact with the PCB.
I know this is a super late reply but I hope it can help someone in a similar situation!
Hello. So i had the exact same problem as OP. Got my screen replaced (not by me), but a few days after that i noticed that my camera would freeze when trying to change it to the front facing camera. i had issues with messenger and the normal app. i did a few system restores and even unlcoked and installed custom rooted Roms last night. Still freezing on the front camera.
I'm now positive its a hardware connection issue. Anyone else have this issue? I feel i should open the phone and try to fix it.

dead camera....twice

Dear all,
A few days ago, my N5's camera stopped working and none of the usual solutions (reboot, clean data and cache of camera app, even complete wipe and change of ROM) did anything to fix the problem. So I went on ebay, and bought a replacement back camera, fitted it and all was well...for a day!!! It looks like after just one day (and nearly no use at all) the new camera has already stopped working. Is anyone aware of what may be causing it, and of a way to fix it? or is it time for a new phone?
Thanks for your help!!
Is it possible the camera connction on the motherboard is a bit flaky?
audit13 said:
Is it possible the camera connction on the motherboard is a bit flaky?
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Click to collapse
Thanks for your reply. I thought that too after the second camera went wrong. I re-opened the phone and checked the connection, and from what I can see it seems quite solid. I am not sure what could possibly be going wrong that causing 2 camera modules to go bad in quick succession though. While the rest of the phone works perfectly.
Maybe it's just coincidence. I guess you could try a third camera to see what happens.
Can't connect to camera
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Maybe it because of your sd card
dixie600mhz said:
My camera quit working the day I updated to 6.0.1
At first it would work for a few hours after a fresh boot. Now it won't work at all. I replaced the camera module with a working one and it worked for a few hours then died. Now all I get is "can't connect to camera". I'm convinced its related to the marshmallow update.
Safe mode doesn't help. Factory reset doesn't help. Third party apps still let me use the front camera but the rear is dead. I think I've reached the end of the road buying nexus devices and beta testing OS releases.
Click to expand...
Click to collapse
Initially I thought this may be a normal issue of age of the phone, but the fact that a few of us are bumping into this so shortly after the marshmallow upgrade makes me think maybe the 2 things are related.
I suppose I could try and install a lollipop rom and buy yet another camera module.
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
wangdaning said:
The only component that should face problems in a persons lifetime would be the battery. It is a shame that companies and people treat this stuff as disposable.
OP and others who cannot fix this through software, or a small hardware change, this must be a hardware issue. Something on the mainboard is messing with the camera. Others are running stock marshmallow fine, to rule out any software issues, wipe all and flash new (manually wiping and flashing each partition from fastboot would be best). Report back.
Click to expand...
Click to collapse
Thanks for your reply. Done, but to no avail. Infact when you flash from fastboot the camera app is not even installed and the torch does not show up in the notification bar.
It is definitely a hardware issue, which is not resolved by simply replacing the camera module, as that seems to break again in a short amount of time. Not sure if I feel investing in a new mainboard and a new camera module.

Lg g flex 2 camera not working

So my lg flex 2 camera app won't open this happens when i switch to the back camera and that app will not open at all but when its with the front camera it opens and works normally What should i do?
clear data
it happens like that? for no reason?
maybe you should try to delete cache and clear data
Yh it happens for no reason i don't know if it's a camera issues or is it the software
Same problem... Rear camera went from cannot connect to not detected.. My unit is f510l converted to h959... I
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
g flex 2 camera
hekurand said:
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
Click to expand...
Click to collapse
Is ur camera working now ??
if yes , what did u do ?
my rear camera don't work after factory reset. Tried upgrade from Android 5 to 6 still didn't work. Can't find any solution.
Sent from my SM-G9350 using Tapatalk
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
RickDangerous said:
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
Click to expand...
Click to collapse
Am making appointment with LG now. Thanks.
Sent from my SM-G9350 using Tapatalk
i have the same problem . tried wiping the phone , tried changing the camera hardware , the camera app , aida64 cant detect it . any fix yet ?
Delete other apps that use thr camera. I deleted snapchat and then the camera worked fine
This issue hit me yesterday. So far, I've tried restarting the phone, deleting the data and cache for all apps that used the camera, and even made a factory reset last night. But the main camera still refused to open. I've had to conclude that this might be a hardware issue. it could just simply the ribbon cable has lost contact, or could be a deeper issue. I'll try to take the phone apart and look inside tonight. If it is not the loose contact issue, I'd order an OEM camera module and replace it myself. (I found a few on eBay and AliExpress with very cheap price).
Yap. I opened the inner back-cover, yank a few ribbon cables and see if it works. Nope, it won't work. I'll order a new camera module and replace it.
If you have tried different modules then its a big possibility of motherboard fault.
I am running into the same problem, the rear camera seems to be the issue. I have tried reconnecting the cable, and it works intermittently with some apps but not others. I am going to order a new camera this weekend but I am moving continents in two weeks so I am trying to find a fast shipping option here, or just go with a camera from china to get to where I am moving.
On that note, I noticed that the camera appears to have the same part number as the LG G3 (Y472B) though I can find nowhere that confirmed that they are identical parts. While the part number is the same, there is a 4 digit number below it, and I'm not sure if that is a batch number or perhaps a dash number. I haven't found any of those numbers that are the same both for the g3 and flex2, but then, the 4 digit number on the ribbon of my phone is different than the numbers I see on replacement parts.
Can anybody confirm or shed some light on whether the rear cameras of the flex2 and G3 are identical (can be used interchangeably)? If so that would give me a lot more options for ordering!
An update to my post. I ordered an lg g3 rear camera and put it in my flex 2. It appears they are identical as my rear camera now works.
I am having troubles with autofocus but manual works. That seems to be a software not a hardware issue though. But for $15 my flex 2 is now back to normal.
To update, after about a day the rear camera stopped working but would work occasionally.
After a few more weeks the phone started looping restarts up to the lock screen then died all together (it would still charge and display it was charging) I reflowed the main board which appears to have solved all problems but I hesitate to advocate it as it is fairly risky and by many accounts only solved issues temporarily
LG Camera Rear work occasionally or camera fail
When the Camera work occasionally, motherboard is the problem. I changed the camera module and the same situation, (LG G FLlex 2 original module), not work, reset, reinstall android with LG Up, all, but not work. As she does, some components it has a (cold soldering). The only option is to warm the 250-300 degree with hot air in that area or other motherboard. All LG's have the same problem, replace the assembly line LG!

OnePlus6 No Signals, Camera and Flash not working

I bought a Oneplus6 online with the screen and back glass broken. The Guy I bought it from had it kept in a drawer for four months before selling to me. Once I got the screen replaced, I couldn't charge the phone since the battery had died. After replacing the battery and factory resetting the phone. I found out that the camera and flash were not working. Also the phone showed both IMEI numbers and recognized the SIMS I put in correctly but when i try to dial it says turn off airplane mode. When I check the SIM status it says Radio off.
I tried flashing a few stock roms using this thread https://forum.xda-developers.com/oneplus-6/how-to/op6-collection-unbrick-tools-t3914109. And some how the phone started making and receiving calls. but once I got the OTA to the latest Oxygen OS it stopped again with same error.
If I try TWRP to flash Lineage ROM or even stock ROM my phone either crashes ( Lineage ) or goes into endless boot animation ( Stock ROM ). Its currently just "ipod".
Looking for help / suggestions on how to get all things working again.
P.S. I have tried new Camera's ( Front and Back) without any luck.
*#808# to check all the components, retry to flash with msmdownloader to see if it helps
Chinaroad said:
*#808# to check all the components, retry to flash with msmdownloader to see if it helps
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Click to collapse
Thanks, I have tried almost all the msmdownloader ROMS available. No luck. I did get the signals working for a while after one flash but then it went away when I updated to the latest 9.0 OTA
The strange thing is that I got both the slots working for a short while only the camera and flash were not working. I did an OTA and lost both camera and mobile signals. It shows radio off and I get cannot access camera when I try to launch the camera app. Is there an even lower level tool then MSMdownloader which fixes the hardware drivers?
I have even tried the Hydrogen OS "enchilada_22_H.07_180513" ROM without luck. I think the problem is software/firmware related as I did get the phone working for a while.
Got the front camera and one of the two rear camera's working. Apparently the rear camera was faulty and replacing it with the new camera worked. The flash started working as well. But a new problem has surfaced. The bluetooth , although turns on and shows that its discoverable, doesn't find devices and my phone doesn't show up in other devices as well. Wondering if this is related to the lack of GSM signals( Radio off).
Ok, turns out its hardware issue. Lesson learnt, don't buy damaged phones!
Thanks for help @Chinaroad
Sorry for you, it can happen. The good thing is that replacement part are easily found and cheap on aliexpress like the camera module, for BT i don't think so cuz it's built in. **** happens, and again sorry for you

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