S6 Screen working on recovery mode, but not when phone boots - Galaxy S6 Q&A, Help & Troubleshooting

Hello,
I accidentally dropped my Galaxy s6. When i picked it up, the screen was blank.
Fearing the worst i rebooted the phone. The screen works fine when in recovery/download mode, but when the phone boots normally, it doesn't show anything. The odd thing is that the when it boots normally, the phone appears to be ok... i can press the Vol+ and Vol- and get the usual beep I would expect.
In recovery mode the screen is fine. I can see the bright greeny blue glow with white writing etc...
Please can anyone advise on some tech support for this? I can;t see that the screen is broken becuase it works fine when in downlaod.recoivery.
Help me Obi Wan! You're my only hope!

Try flashing stock firmware

SrikarPrayaga said:
Try flashing stock firmware
Click to expand...
Click to collapse
Hello.... thanks for the reply. I flashed stock firmware and I can turn the phone on.... see the samsung logo load and it gets to the first welcome / customise screen and freezes.
its very odd.

Related

[Q] Galaxy s3 mini I8190N wont boot up

My daughters s3 mini has stopped working.
When you hold down the power button it gives a tiny vibration and the samsung logo comes on the screen, after that it goes black and then goes through the same process again (small vibration, s3 logo and model, then clack again)...
It seems to just loop on this over and over again...
I cannot get into the boot menu but can get into the download menu so have followed instructions and rooted it in odin... however, although that was successful) it still wont boot.
I am thinking there is an issue with the boot sequesnce?
I would love if someone has any other suggestions?
Thank you.
Seems like you got a bootloop..
Try flashing the official firmware again using ODIN.
All the firmwares van be found here : http://www.sammobile.com/firmwares/
Sent from my Nexus 4 using xda-developers app
lydanial said:
My daughters s3 mini has stopped working.
When you hold down the power button it gives a tiny vibration and the samsung logo comes on the screen, after that it goes black and then goes through the same process again (small vibration, s3 logo and model, then clack again)...
It seems to just loop on this over and over again...
I cannot get into the boot menu but can get into the download menu so have followed instructions and rooted it in odin... however, although that was successful) it still wont boot.
I am thinking there is an issue with the boot sequesnce?
I would love if someone has any other suggestions?
Thank you.
Click to expand...
Click to collapse
Quick thing to try. When you hold down the vol down to go into download mode and it asks if you're sure you want to go into download mode, choose CANCEL instead and see if it boots. That sometimes knocks it out of the loop.
Bill

Note Edge bootloop: phone screen goes black after Samsung logo, what are my options?

i have a galaxy note edge, but couple of days back when i unpluged my phone from the charger and tried to turn it on it would not boot up properly;even if it did it would turn itself off at different times. so i had decided to flash stock rom, thinking this could solve the problem. i downloaded stock rom from sammobile, flash it via odin,and it was successful;but when the phone rebooted with "recovery booting" on the top left of the screen then the screen went black. to turn the the device on again i have to pull the battery out and put back in after 10-15 seconds. and now whenever i try to turn the device on, it boots up with "recovery booting'' on the top left of the screen but goes black as soon as the samsung logo shows up. i don't know what's causing this problem.
if anyone out there could help me get out of this problem,i would greatly appreciate it
thanks in advanced
novinmia said:
i have a galaxy note edge, but couple of days back when i unpluged my phone from the charger and tried to turn it on it would not boot up properly;even if it did it would turn itself off at different times. so i had decided to flash stock rom, thinking this could solve the problem. i downloaded stock rom from sammobile, flash it via odin,and it was successful;but when the phone rebooted with "recovery booting" on the top left of the screen then the screen went black. to turn the the device on again i have to pull the battery out and put back in after 10-15 seconds. and now whenever i try to turn the device on, it boots up with "recovery booting'' on the top left of the screen but goes black as soon as the samsung logo shows up. i don't know what's causing this problem.
if anyone out there could help me get out of this problem,i would greatly appreciate it
thanks in advanced
Click to expand...
Click to collapse
Try to delete data & cache in recovery and reboot again
Sent from my SM-N915G using Tapatalk
[email protected] said:
Try to delete data & cache in recovery and reboot again
Sent from my SM-N915G using Tapatalk
Click to expand...
Click to collapse
thanks for your reply,but i cant go to recovery. i tried holding vol up+home+power buttons together, the phone boots up and goes to note edge screen but then it turns off like before. i also tried flashing cwm and twrp, but the same problem keeps happening. but i can go to download mode
I found this. This could be the same issue i am facing:
http://forum.xda-developers.com/showthread.php?t=1840030
but i need a solution for my galaxy note edge.
you have the incorrect recovery flashed, double check it and reflash. hold home+vol down+power then press volume up when prompted. use odin from pc to flash the correct recovery.
j.brown419 said:
you have the incorrect recovery flashed, double check it and reflash. hold home+vol down+power then press volume up when prompted. use odin from pc to flash the correct recovery.
Click to expand...
Click to collapse
I flashed stock rom, but that didn't help; I still can't get the phone to turn on properly. The phone turns off as soon as the Samsung logo shows up, I am on stock recovery.
I flashed stock rom and it loads successfully,the phone reboots with "recovery booting" on the top left of the screen,but the screen goes black as soon as the text "galaxy note edge powered by Android" shows up.
I'm desperately trying to find a way out of this problem, so please help me.
best regards

Phone hangs and cannot shut down

Hello I have a Galaxy s6 model SM-G.920F that hangs on the main screen and cannot shut down. I cannot go into recovery mode either to factory set it. So, I flashed with stock firmware from sammobile and phone works. I then hard reset it from recovery mode and phone boots and everything fine. Then after a couple of minutes hangs again and same problem. Someone pls help...thank you
Have you tried booting into safe mode?
How do I do that? Please tell me
Reboot the phone. As soon as it starts to boot, press and hold the volume down button until it comes up. You should see Safe Mode in the bottom left corner.
Booted into safe mode, still hangs on it, any ideas?
If it was a US model I'd say go to Best Buy for a software re-flash.
Theodric58 said:
If it was a US model I'd say go to Best Buy for a software re-flash.
Click to expand...
Click to collapse
Well i live in the UAE and dont have Best Buy out here...maybe ill just try flashing some custom rom....

Samsung A51 displaying logo but the touch screen makes sound

Hi everyone. So i have a weird problem with my friend's A51 galaxy. He told me to try and fix it, because he tought the phone was in boot loop. The phone is displaying logo samsung a51 knox etc. But when i tried to hold volume down+ power button it wont let me into recovery, it just restarts the phone and logo appears again. Holding volume up + power button doesnt help either. However i managed to jump into odin download mode by pressing volume up and down at the same time and connect cable. Now i have downloaded the correct firmware and managed to flash it, it was success, or so i thought. The phone restarted logo showed up and then small android logo saying "erasing" then it shows galaxy a51 knox, and its stuck again. I have noticed that the phone works, because the samsung talkback is saying to tap options to setup a phone and touchscreen works, but im just blindly going trough menus, and the voice is listing options but i cant setup phone like that. So can you guys please help me, is the issue display, or hardware, i have never encountered problem like this. Thank you all in advance and sorry for the long post.
You need to ask your friend for his google account email and password. You can't factory erase a Knox-locked phone without these.
Snakeforhire said:
You need to ask your friend for his google account email and password. You can't factory erase a Knox-locked phone without these.
Click to expand...
Click to collapse
But i managed to flash it with odin. If the phone display is stuck on logo but the touchscreen works and i have enter the phone setup, does it mean its hardware faulty? What could be the issue?
Metal_Gear said:
But i managed to flash it with odin. If the phone display is stuck on logo but the touchscreen works and i have enter the phone setup, does it mean its hardware faulty? What could be the issue?
Click to expand...
Click to collapse
If it is knox-locked the phone will factory reset or flash as normal, but you'll still need the google acct that was associated with it if you want to reconfugure it, otherwise you're up the creek without a paddle.

Blank screen after boot animation

Hey my cell phone suddenly showed me a black screen and he was just lying on the table. It responds to pressing the screen but does not show after booting.
I have already reset the firmware with Odin3, but that did not help either.
The phone was not rooted
I can still get into the download and recovery mode

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