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Samsung MTP Mobile Device Failed

For the life of me I cannot get my Desktop - Gigabyte Mobo (Windows 7 pro 64 bit SP1 with all windows updates) to install the mtp driver for my Galaxy S III (VZW). So far I have tried installing and uninstalling, rebooting, installing drivers both from Samsung website as well as through Kies. The error code I get for the Samsung Mobile MTP Device is
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
(looking at device manager)
As a sidenote, I tried installing Universal_Naked_Driver_0.7 from this forum and while it does install without error the phone still doesn't show up in any way on the computer (I.E. My computer/as a storage device).
What is strange is that using the Samsung driver that I tried first (on the desktop) I was able to get the phone to install and work perfectly on my Windows 7 64 bit sp1 home premium (Dell laptop).
Any thoughts or suggestions as not even Samsung chat was able to remedy the issue.
*I am new to the forum but I did my best to (beforehand) search for solutions (which I have yet to find).

I couldn't get the MTP drivers to load on XP, due to the well known problems there. I got the built-in Windows drivers to work, and it seems to be working relatively well. I will be testing a longer upload to my wife's phone later today, but for the few songs I tried on my SGS3, it's working well.
I posted my hack here: http://forum.xda-developers.com/showthread.php?t=1851547

trouble installing Samsung USB drivers

whenever I try and install the samsung usb drivers for my S3 the installer always fails with this message: "The MSS installation for SAMSUNG USB Driver for Mobile Phones V1.4.6.0 has failed."
I had the universal naked drivers installed on this PC before for my tbolt and transformer prime, but it wasn't compatible with the S3 yet. There is an updated universal naked drivers that supports the S3, but when I try and back up my IMEI and put the phone into RMNET+DM+MODEM mode, the naked drivers don't recognize my device. in the regular MTP+ADB the drivers work fine.
so I imagine I need the samsung drivers to install for this to work. does anyone have any ideas how I could get the samsung usb drivers to install properly? I've also tried the V1.5.5.0 version as well and the installer fails as well. I've removed the universal naked drivers and tried to install without it and I still get the error. same thing in windows safemode. I'm running Windows 7 Enterprise 64 bit.
has anyone else had trouble with this? and any idea how to get the installer to work? thanks

Lots of people have been having this issue. I'm having it on XP at the moment... until now.
Per another thread I read here (for the Dell Streak, thread here: http://forum.xda-developers.com/showthread.php?t=1291293) you can force Windows to use the generic driver instead of the Samsung one.
Basically, I edited a copy of the INF to match my device info, then entered the info into the [Generic] area of the INF. I then told Windows to allow me to manually select the driver, and pointed it to this INF file. Voila... I now have generic driver support for MTP in XP SP3. I imagine the same thing might work with other versions of Windows, since I'm not really using any non-Windows drivers.

jackmei2 said:
whenever I try and install the samsung usb drivers for my S3 the installer always fails with this message: "The MSS installation for SAMSUNG USB Driver for Mobile Phones V1.4.6.0 has failed."
I had the universal naked drivers installed on this PC before for my tbolt and transformer prime, but it wasn't compatible with the S3 yet. There is an updated universal naked drivers that supports the S3, but when I try and back up my IMEI and put the phone into RMNET+DM+MODEM mode, the naked drivers don't recognize my device. in the regular MTP+ADB the drivers work fine.
so I imagine I need the samsung drivers to install for this to work. does anyone have any ideas how I could get the samsung usb drivers to install properly? I've also tried the V1.5.5.0 version as well and the installer fails as well. I've removed the universal naked drivers and tried to install without it and I still get the error. same thing in windows safemode. I'm running Windows 7 Enterprise 64 bit.
has anyone else had trouble with this? and any idea how to get the installer to work? thanks
Click to expand...
Click to collapse
Download and install PDAnet app to your computer, this app will install the driver for you. You have to select "Samsung" during the install. Once done you can uninstall the app but the driver stay.

If PDA net doesn't work for you, go into device manager and select your phone, click on properties, advanced, and install the drivers manually.

So, I came across another way to get the drivers to load without any INF file hacking. If you simply tell Windows (XP in my case) to update the driver, then tell it you will manually point to it, you can find a suitable one in the folder C:\Program Files\SAMSUNG\USB Drivers\25_escape (after you install the MSS driver pack, of course).
Unfortunately, in my case, I use MediaMonkey to manage this, and it doesn't seem to notice the "difference" between my phone and my wife's (both SGS3s). That's their fault, though... they clearly have some bugs in there.

that's the problem... the MSS pack fails to install. I tried copying the samsung\USB Drivers folder from my desktop (which the driver install worked on) to my laptop and manually pointing to the folder, but it says it can't find a driver for it. kind of odd. I'll have to try the PDA net drivers to see if that will work. thanks for the help guys

Dawg5 said:
If PDA net doesn't work for you, go into device manager and select your phone, click on properties, advanced, and install the drivers manually.
Click to expand...
Click to collapse
Thanks this worked for me

[Q] Can't install Kies.

Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!

do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage

gfunkzero said:
do you have a download manager?
It's possibly the download didn't complete properly or is corrupt in some way. I would download again using a download manager (downthemall) is a popular firefox add-on
Failing that try obtaining the installer from a different site, and/or possibly try a different version
Edit: windows XP x64 is a pretty bad version of windows to be on (its not really 64bit) I would suggest upgrading your operating system at some stage
Click to expand...
Click to collapse
I just installed downthemall and downloaded Kies again, but the same thing happened. The installer won't open.
I've already tried downloading the installer from a different site but the same thing happened.
I have no idea what's the issue here.
Yeah I was planning to update it to windows 7 but I don't know when, I don't like much the way it looks

There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work

just because its 63 1/2 bit doesnt mean you needs another computer, as i have win xp (almost) (64BiT) as well and ,win 7 on my laptop and regular win xp 32.5 bit and none WORK WITH KIES! ITS SAMSUNG JUST FACE THE TRUTH AND DONT WASTE YOUR MONEY ON A NEW OS JUST TO BE VERY VERY DISAPPOINTED, if their are any compatibility issues they are due to programs not being "MADE" compatible with it. besides i would rather be the one compatible with my computer then my apps
gfunkzero said:
There are a lot of program compatibility issues with windows xp 64, I would say install on any other machine and it will work
Click to expand...
Click to collapse

I also have the same problem. Windows 7, x64.
Has anyone found a solution?

Sorry for bringing this thread back to life, but I have a similar problem with KIES, only mine says that my pc is not connected to the internet!!!! OF course it doesn't take into account that I'm posting this as we speak.... Of all the problems an installation could face, internet connection is the one that messes with it?!
Does anyone have a solution?

i tried some months ago to install kies drivers and in my win7 64bit i don't have any problems
but i tried kies programs only first time, then i deleted it.
some days ago i get cyanogenmod to delete jellymod that have a lot of problems, also via usb ( i can't get files to my computer that appear a pop up of windows that says my devices is going off... too strange
anyway i nned to try now with cyano, if i have the same pop up, i guess is a usb cable, or another problem that i need to find and resolve...

Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
try to run the program in capability mode start menu, programs right click and run capability mode

Hey, and you checked the kies is compatible with windows xp 64 bit? With Windows 7 is definitely the xp but it is better to check.

Maika7 said:
Hello!
I have a problem with Kies, I've searched around the site but couldn't an answer.
The thing is, I download Kies from the samsung site, and when I open the .exe, I see a green bar and after that it disappears and the installer never opens.
I have Windows XP x64 bit.
Thanks!
Click to expand...
Click to collapse
I know that is a old post but for information, you could found drivers for xp 64 here without install kies ...
1. Download this files : .h.t.t.p.://drivers.softpedia.com/dyn-postdownload.php/09b2d4250aff0de1122d5694682c3b08/550736e3/179b5/4/1
2. Unzip it on destop for exemple.
3. run "Setup.exe" in the forlder "USB drivers"
4. enjoys, it works for me with a samsung S5830 ..

[Q] Which version of windows is easiest to use android sdk on?

I would like to say that I am not a developer or anything. I am having problems using adb commands on my computer (windows 8). It is a problem with drivers and such that the computer doesn't recognize the phone when in recovery. The same setup works on my windows vista desktop. I know many people have problems with drivers working on windows 8 and i was just wondering what version of windows is the easiest to work with?

hituinthedome said:
I would like to say that I am not a developer or anything. I am having problems using adb commands on my computer (windows 8). It is a problem with drivers and such that the computer doesn't recognize the phone when in recovery. The same setup works on my windows vista desktop. I know many people have problems with drivers working on windows 8 and i was just wondering what version of windows is the easiest to work with?
Click to expand...
Click to collapse
Windows 7 is the best option for me. But there is still a problem, the driver never work with the driver for windows phone 8.

Windows 10 cant detect TF101

Hi. Tryed on laptop and on desktop.
Windows 10 cant detect TF101. Already tried to install universal naked drivers.
No luck.
Any ideas? I need to unbrick mine. Thanks!

mine installed it self I rooted the device on windows 10

Like Windows 8 or 8.1, you need to disable the Windows 10 Driver signature enforcement to load the universal naked drivers. The following links should help explain the process:
http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
http://www.drivethelife.com/windows...e-enforcement-on-windows-10-8-7-xp-vista.html
http://www.top-password.com/blog/how-to-disable-driver-signature-enforcement-in-windows-10-8-7/