Dead Samsung S6? - Galaxy S6 Q&A, Help & Troubleshooting

Hi guys,
I just bought a S6 Edge (SM-G925i) via eBay. I now know why it was that cheap, it does not do a lot
What does work is getting into DOWNLOAD MODE.
In the download mode I get the following information:
ODIN MODE
PRODUCT NAME: SM-G925I
CURRENT BINARY: Custom
SYSTEM STATUS: Official
REACTIVATION LOCK: OFF
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWAEV: 8 : 3 K : 2 S : 2
I downloaded the official G925IDVU3FQD1_G925IXSA3FQC3_G925IDVU3FQC5_HOME.tar.md5 from Sammobile and installed it with ODIN (selected AP and process run to 100%).
But after this my phone keeps rebooting with the "Samsung Galaxy S6 Powered By Android" logo.
I cannot get into RECOVERY MODE (VOLUME UP + HOME).
I tried to install TWRP. It seems to install but after that I am again stuck in the "Samsung Galaxy S6 Powered By Android" logo.
Is it dead or are there things I can try?

sanderh said:
Hi guys,
I just bought a S6 Edge (SM-G925i) via eBay. I now know why it was that cheap, it does not do a lot
What does work is getting into DOWNLOAD MODE.
In the download mode I get the following information:
ODIN MODE
PRODUCT NAME: SM-G925I
CURRENT BINARY: Custom
SYSTEM STATUS: Official
REACTIVATION LOCK: OFF
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0500)
AP SWAEV: 8 : 3 K : 2 S : 2
I downloaded the official G925IDVU3FQD1_G925IXSA3FQC3_G925IDVU3FQC5_HOME.tar.md5 from Sammobile and installed it with ODIN (selected AP and process run to 100%).
But after this my phone keeps rebooting with the "Samsung Galaxy S6 Powered By Android" logo.
I cannot get into RECOVERY MODE (VOLUME UP + HOME).
I tried to install TWRP. It seems to install but after that I am again stuck in the "Samsung Galaxy S6 Powered By Android" logo.
Is it dead or are there things I can try?
Click to expand...
Click to collapse
Hi !
You should also try to restore the phone with Samsung official tool : Smart Switch
http://www.samsung.com/fr/support/smartswitch/
It's available for Mac OS and Windows

Darktitor said:
Hi !
You should also try to restore the phone with Samsung official tool : Smart Switch
http://www.samsung.com/fr/support/smartswitch/
It's available for Mac OS and Windows
Click to expand...
Click to collapse
You cannot use Smart Switch when you only have DOWNLOAD MODE available.

Hi there,
This also happened to me today, I was just normally using the phone (internet and stuff) and suddenly went to reboot and got stuck to logo.
I tried flashing the stock rom, but no luck. Reboots and back to samsung logo. (or download mode, not even recovery is working).

Darktitor said:
Hi !
You should also try to restore the phone with Samsung official tool : Smart Switch
http://www.samsung.com/fr/support/smartswitch/
It's available for Mac OS and Windows
Click to expand...
Click to collapse
aklecs said:
Hi there,
This also happened to me today, I was just normally using the phone (internet and stuff) and suddenly went to reboot and got stuck to logo.
I tried flashing the stock rom, but no luck. Reboots and back to samsung logo. (or download mode, not even recovery is working).
Click to expand...
Click to collapse
keep me posted if something works out for you

Same Problem yesterday night... Reflash Stockrom no solution. Always Samsung S6 Logo, no recovery....

Hi there you could just boot into download mode and flash stock rom
If u stuck at samsung logo just hold Vol Down + Pwr button till dead and then hold down home+Vol dwn and pwr button
and flash the rom

Billabomb75 said:
Hi there you could just boot into download mode and flash stock rom
If u stuck at samsung logo just hold Vol Down + Pwr button till dead and then hold down home+Vol dwn and pwr button
and flash the rom
Click to expand...
Click to collapse
We all tried this 10x. I think it is a hardware problem

ExiizZ said:
We all tried this 10x. I think it is a hardware problem
Click to expand...
Click to collapse
Eish okay

I just gave up and took it to some service store to see what happened.
I'll ask him what happened and how he worked it out and let you know.

thanks alot waiting for your advice

same here

You said you tried to go to recovery by pressing vol up and home, you forgot the power button.
It's : power + up+ home. Try again.
And if not working, and only download mode available, use Odin and flash the software for your phone. Download the files from samobile (btw it will slow download , really slow)

We all tried flashing stock roms, as we said before. This is not the problem.
The problem is the DRK (device root key). It's all messed up.
This is beyond my phone skillz.
If you want you can try this:
https://forum.xda-developers.com/galaxy-s6/help/how-to-repair-device-root-key-drk-sm-t3297383
I just took it to a phone repair store and he told me that the DRK is messed up and some other things.

Related

Stuck in odin mode, help!

so i flashed my samsung galaxy s3 SGH-I747 with a wrong firmware, it might be bricked but im hoping its not.
After trying to flash with odin, it failed and not im stuck in the (press volume down, center key and power key) mode.
heres what is says from top to bottom:
ODIN MODE
PRODUCT NAME: SGH-I747
CUSTOM BINARY DOWLOAND: YES )6 COUNTS)
CURRENT BINARY: CUSTOM
SYSTEM STATUS: OFFICIAL
QUALCOMM SECUREBOOT: ENABLE
WARRANT BIT: 0
BOOTLOADER AP SWAEV: 2
FIRMWARE UPGRADE ENCOUNTERED AN ISSUE. PLEASE SELECT RECOVERY MODE IN KIES & TRY AGAIN
if i power off and power again with (press volume down, center key and power key) i get back to the same screen as above except i get the android guy icon and says download in progress.
tried kies but all versions say "not compatible"
tried recovery mode in kies but device doesn't show
tied to flash on odin with stock firmware but now odin doesn't recognize device. tired uninstalling and reinstalling samsung usb driver, different ports, restart laptop.
im at a lost now and need further guadiance
Thanks Guys

Galaxy S duos 7582 boot loop and unable to access recovery mode. help guys please

Hi Guys,
I have the Samsung galaxy S duos (7582) and I believe that my phone has soft bricked.
1. At first the phone will switch on only while connected to charger. Even if its switched on it will just show the start page with Samsung logo and phone model only.
2. I have replaced the battery and tried but it shows the same result. Doesn’t charged up but can switch on the phone (only to start screen with Samsung logo and phone model) with connecting to charger e or PC.
3. The mobile phone is not detected by the PC, but the same has detected by odin. I have passed in odin but unable to access the recovery mode by pressing volume up+home+power buttons. ( i can access downloading mode)
4. Finally I tried to flash stock rom with Odin and it shows Fail.
Appreciate your help.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
i have tried to flash the stock rom with odin
[email protected] said:
Hi Guys,
I have the Samsung galaxy S duos (7582) and I believe that my phone has soft bricked.
1. At first the phone will switch on only while connected to charger. Even if its switched on it will just show the start page with Samsung logo and phone model only.
2. I have replaced the battery and tried but it shows the same result. Doesn’t charged up but can switch on the phone (only to start screen with Samsung logo and phone model) with connecting to charger e or PC.
3. The mobile phone is not detected by the PC, but the same has detected by odin. I have passed in odin but unable to access the recovery mode by pressing volume up+home+power buttons. ( i can access downloading mode)
4. Finally I tried to flash stock rom with Odin and it shows Fail.
Appreciate your help.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
i have tried to falsh the stock frimware with odin.
downloaded the pack from sammobile.com/firmwares/confirm/36920/S7582DDUANJ1_S7582ODDANJ1_INS/[/url]
flashed with odin- at first it showed reset on blue back ground. the phone re started and again struck on the page with samsung logo and model number. then odin showed pass.
but still my phone struck on the same screen. nothing works
[email protected] said:
i have tried to falsh the stock frimware with odin.
downloaded the pack from sammobile.com/firmwares/confirm/36920/S7582DDUANJ1_S7582ODDANJ1_INS/[/url]
flashed with odin- at first it showed reset on blue back ground. the phone re started and again struck on the page with samsung logo and model number. then odin showed pass.
but still my phone struck on the same screen. nothing works
Click to expand...
Click to collapse
any luck guys. pleeeeeeeeeeeeeeees help
[email protected] said:
Hi Guys,
I have the Samsung galaxy S duos (7582) and I believe that my phone has soft bricked.
1.At first the phone will switch on only while connected to charger. Even if its switched on it will just show the start page with Samsung logo and phone model only.
2.I have replaced the battery and tried but it shows the same result. Doesn’t charged up but can switch on the phone (only to start screen with Samsung logo and phone model) with connecting to charger e or PC.
3.The mobile phone is not detected by the PC, but the same has detected by odin. I have passed in odin but unable to access the recovery mode by pressing volume up+home+power buttons. ( i can access downloading mode)
4.Finally I tried to flash stock rom with Odin and it shows Fail.
Appreciate your help.
:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Bro exact same things happened with me, listen just connect it to a charger, after hmmmm approx 15mint you will see the phone is charging, and then turn on your device while in charging it will take around 40mint boot up, and after booting every thing will work fine, trust me this had happened with me in past, i hate Samsung and s duos 2 gt-s7582. And you know what every time i turn off the phone its take around 40mint to turn on again. I don't know why it take that much time in boot. Just try my method that will help.

I think I bricked my Samsung Galaxy S6 SM-G920I

Ok, so I tried to root my phone using odin and cf auto but at the end of the process when my phone got rebooted I was stuck on the logo screen for ages and this small red text showed at the top saying something like recovery is not seandroid enforcing. So after searching through solutions I tried formatting the phone but when I tried to go into recovery mode it just rebooted back to the logo screen. So I then tried to reinstall the firmware but after doing this Odin said failed and then my phone got rebooted and is now stuck on the message "An error has ccured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." But Samsung Kies and Smart Switch says my device is not supported and when I try to go into recovery or download mode the phone just turns of and goes back to the error screen. Can anyone please help me. This is a new phone and my parents would kill me if they found out I screwed it up already.
Hsinorat said:
Ok, so I tried to root my phone using odin and cf auto but at the end of the process when my phone got rebooted I was stuck on the logo screen for ages and this small red text showed at the top saying something like recovery is not seandroid enforcing. So after searching through solutions I tried formatting the phone but when I tried to go into recovery mode it just rebooted back to the logo screen. So I then tried to reinstall the firmware but after doing this Odin said failed and then my phone got rebooted and is now stuck on the message "An error has ccured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." But Samsung Kies and Smart Switch says my device is not supported and when I try to go into recovery or download mode the phone just turns of and goes back to the error screen. Can anyone please help me. This is a new phone and my parents would kill me if they found out I screwed it up already.
Click to expand...
Click to collapse
Hello,
Thanks for using XDA Assist.
Your thread will be moved to Galaxy S6 Q&A, Help & Troubleshooting.You'll get support from the experts there.
__
v7
XDA Assist
Put your phone in download mode and use odin to flash ROM. It will work.
Good luck
1) smartswitch or kies wont work at all because you already tripped your knox
2) recovery is not seandroid enforcing <- this text shows you have custom recovery installed.
3) you possibly didnt turned knox off. settings>lock screen and security > find my mobile> there will be an option to switch it off
now solution
1st of all you havent bricked it! its soft bricked and not hard bricked(hard brick wont even turn on)
what you can do is let the battery drain off totally charge it and try to put it in download mode > odin > flash stock rom first(important step).
from there try to turn it on if it does you great. and dont use cf auto root if you are not familiar with it download some other roms which are way better than stock touchwiz,pre rooted and way better than it(like the note5 rom for s6 by arter).
by the way keycombinations >
downloadmode = vol down+home+power to switch off download mode vol down+ power only
recoverymode= vol up+home+ power
if you can put it in download mode follow my steps and hopefully you can,just keep trying
Dr.No.pt said:
Put your phone in download mode and use odin to flash ROM. It will work.
Good luck
Click to expand...
Click to collapse
My phone wont go into download mode. When I press the button combination, the phone reboots and goes back into the screen saying the software error again. And the first time I tried to flash stock the phone is how the error message came up.
ben_cool said:
1) smartswitch or kies wont work at all because you already tripped your knox
2) recovery is not seandroid enforcing <- this text shows you have custom recovery installed.
3) you possibly didnt turned knox off. settings>lock screen and security > find my mobile> there will be an option to switch it off
now solution
1st of all you havent bricked it! its soft bricked and not hard bricked(hard brick wont even turn on)
what you can do is let the battery drain off totally charge it and try to put it in download mode > odin > flash stock rom first(important step).
from there try to turn it on if it does you great. and dont use cf auto root if you are not familiar with it download some other roms which are way better than stock touchwiz,pre rooted and way better than it(like the note5 rom for s6 by arter).
by the way keycombinations >
downloadmode = vol down+home+power to switch off download mode vol down+ power only
recoverymode= vol up+home+ power
if you can put it in download mode follow my steps and hopefully you can,just keep trying
Click to expand...
Click to collapse
Ok so I let my phone completely drain of charge, then the second I put it on charge, the phone goes to the software error screen. Download mode just reboots phone into the error screen and recovery mode doesn't seem to do anything. Ill see if Odin recognizes the phone though
Ahm probably you missed something that could help you resolve your issue in much less time.
1. Press Vol Down + Power Button for 5 seconds until it reboots. After the screen is off then quickly switch to Vol down + Home + Power button to access download mode.
It is the key combination to safemode but it your case, it will just force restart your phone. No need to drain your battery.
2. Maybe most of the newbies always missed this part before doing anything to their phone. Backup (either on smart switch or Nandroid*best option)
3. You need to have proper samsung usb drivers installed and check in odin if your phone was recognized.
The only thing I see from your first post is that the firmware installation (odin) was interrupted. Please let it finished installing before doing anything in ur phone. Check faulty usb ports/usb cables to ensure your pc/laptop works well with ur s6.
Let us know how if u still encounter any issues.
Hsinorat said:
Ok so I let my phone completely drain of charge, then the second I put it on charge, the phone goes to the software error screen. Download mode just reboots phone into the error screen and recovery mode doesn't seem to do anything. Ill see if Odin recognizes the phone though
Click to expand...
Click to collapse
do as the guy above said in 1st step thats a key step to put it in download mode
Thank you guys
The phone is all good now. It turns out that the software error screen was also the download mode. So I flashed the stock rom and everything is fine now. Thanks for the help.
ben_cool said:
1) smartswitch or kies wont work at all because you already tripped your knox
Click to expand...
Click to collapse
Even though knox is tripped you can use smartswitch.
I know this because I have done it.
I rooted my phone, installed custom kernel, etc.
I then broke the screen, and since it was a hardware issue, I got it covered by my phone provider. (I am in Aus, we have different warranty laws compared to the USA.)
But I had to return it to stock. So I used Smartswitch to do so, even with knox tripped.

[HELP!!] Hardbrick after installing TWRP

Hi guys,
So today i tried to install TWRP on my Galaxy S8+ with odin
after reboot it asked for somekind of reset so i did but TWRP wasnt installed.
I tried it again but before it rebooted i checked if TWRP got installed and still no TWRP
so i flashed it again without booting in to the phone.
Phone reboots.. well actually NOT.
its not booting up and keeps showing me the Samsung Galaxy S8+ text with powered by Android below.
So now i tried to flash the stock firmware again but odin keeps saying FAIL (DeviceInfo).
i only can get into download mode, recovery mode buttons doesnt work.
also tried it with Smartswitch & Kies but after downloading the firmware it wont recognize my phone.
Please someone help? i really dont know what to do anymore...
You can download Samsung Smart Switch and choose the emergency software recovery option. You'll loose everything on the phone but it sounds
as if you're already there.
It will ask for your phone serial and exact model no., then it will download the latest release and install.
Usually will work from the screen your on, but if a prob., boot into download mode.
Ceas4r said:
Hi guys,
So today i tried to install TWRP on my Galaxy S8+ with odin
after reboot it asked for somekind of reset so i did but TWRP wasnt installed.
I tried it again but before it rebooted i checked if TWRP got installed and still no TWRP
so i flashed it again without booting in to the phone.
Phone reboots.. well actually NOT.
its not booting up and keeps showing me the Samsung Galaxy S8+ text with powered by Android below.
So now i tried to flash the stock firmware again but odin keeps saying FAIL (DeviceInfo).
i only can get into download mode, recovery mode buttons doesnt work.
also tried it with Smartswitch & Kies but after downloading the firmware it wont recognize my phone.
Please someone help? i really dont know what to do anymore...
Click to expand...
Click to collapse
What device model do you have?
I assume its a 955F or FD?
Please dont tell me you have a U version.
sent from my Note FE, S8 plus, S7 edge or S6
1. Download earlier firmware AQF7
2. Hold power, volume down and bixby button for download mode
3. Open Odin on your PC
4. Add the AQF7 BL and only this
5. Hit start and straight after this hold the 3 buttons in again power, volume down and bixby (this should fail at first and bring you straight back into download mode)
6. Now back on Odin spam the start button this time (this should flash the BL and have you sorted again)
mlrinoc said:
You can download Samsung Smart Switch and choose the emergency software recovery option. You'll loose everything on the phone but it sounds
as if you're already there.
It will ask for your phone serial and exact model no., then it will download the latest release and install.
Usually will work from the screen your on, but if a prob., boot into download mode.
Click to expand...
Click to collapse
Already tried that, like i said.. after downloading firmware it doesn't recognize my phone.
force70 said:
What device model do you have?
I assume its a 955F or FD?
Please dont tell me you have a U version.
sent from my Note FE, S8 plus, S7 edge or S6
Click to expand...
Click to collapse
i have the SM-G955F
Poukhovitch said:
1. Download earlier firmware AQF7
2. Hold power, volume down and bixby button for download mode
3. Open Odin on your PC
4. Add the AQF7 BL and only this
5. Hit start and straight after this hold the 3 buttons in again power, volume down and bixby (this should fail at first and bring you straight back into download mode)
6. Now back on Odin spam the start button this time (this should flash the BL and have you sorted again)
Click to expand...
Click to collapse
This - you probably have the newer AQG5 bootloader, which TWRP doesn't support yet.
So follow the instructions above, flash back to the previous bootloader, the you'll be able to flash TWRP ok.
Ceas4r said:
Hi guys,
So today i tried to install TWRP on my Galaxy S8+ with odin
after reboot it asked for somekind of reset so i did but TWRP wasnt installed.
I tried it again but before it rebooted i checked if TWRP got installed and still no TWRP
so i flashed it again without booting in to the phone.
Phone reboots.. well actually NOT.
its not booting up and keeps showing me the Samsung Galaxy S8+ text with powered by Android below.
So now i tried to flash the stock firmware again but odin keeps saying FAIL (DeviceInfo).
i only can get into download mode, recovery mode buttons doesnt work.
also tried it with Smartswitch & Kies but after downloading the firmware it wont recognize my phone.
Please someone help? i really dont know what to do anymore...
Click to expand...
Click to collapse
I had the same issue once before. What the fail device info. I think I fixed it by using the most recent update (I think). And messing around with csc files. All this was done half assed in desperation. Then went back to the unlocked firmware and stopped messing with it. Yes Smart switch didn't do crap. Use updato.com to obtain your firmwares
Poukhovitch said:
1. Download earlier firmware AQF7
2. Hold power, volume down and bixby button for download mode
3. Open Odin on your PC
4. Add the AQF7 BL and only this
5. Hit start and straight after this hold the 3 buttons in again power, volume down and bixby (this should fail at first and bring you straight back into download mode)
6. Now back on Odin spam the start button this time (this should flash the BL and have you sorted again)
Click to expand...
Click to collapse
Just got home and tried this! and OMG dude this actually worked! thanks!!! damn im glad my phone works again! thanks thanks thanks!! cant say it enough!!
My guide to fix the issue
https://forum.xda-developers.com/galaxy-s8+/how-to/odin-flash-fail-fixed-solutions-t3650073

I bricked my S7. Please help me.

Yesterday I tried flashing G930U firmware on my G930VL S7 hearing that it works. Big mistake. The device now only loops on the "Samsung Galaxy S7" logo and I can't get into recovery mode or download mode. Is there a way to fix this, or is my phone toast?
MORGBORG said:
Yesterday I tried flashing G930U firmware on my G930VL S7 hearing that it works. Big mistake. The device now only loops on the "Samsung Galaxy S7" logo and I can't get into recovery mode or download mode. Is there a way to fix this, or is my phone toast?
Click to expand...
Click to collapse
make sure you are using the lastest G930U firmware from Sammobile and use the version of Odin from this website
Even though your phone is in a boot loop you can still enter download mode. It does not matter what the phone is doing just press and hold, volume down+home+power until download mode appears, then flash firmware with Odin.

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