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Polaris camera Problem

I think i'm very unlucky regarding this device. Besides my BT problem (see the link in my signature) i have a Camera problem also. See this picture.
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Did someone else also had this problem ?
What can it be?
I have to mention it happend a while ago from time to time, now seems to be permanent; Also i've installed the hot fix for the camera from HTC and nothing
PS: Sry for my english

hi..
i have the BT problem too and i have this screen problem too:
http://forum.xda-developers.com/showthread.php?t=385195
i think we have winning a defective unit...
but my problem is that im in brazil and i cannot send my cruise to eua or UK because when it cames to brazil i didnt payed the customs fees and now if i send to outside i will pay a penalty because i dont declared before...

i've the same annoyingly camera problem. sometimes it works but in most cases i see this multicolor buggy pictures. i'll not send it to htc because i've no replacement and i'm sure it will last 3 weeks or more

I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.

today main camera stopped working. just a black screen when camera app is started. then i installed Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab and camera had problems with it BUT after deinstalling Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab the camera works normal!!!! maybe its luck or the problem is only solved temporary ... time will show. can somebody confirm this on his device?

About my Polaris, everytime I press the capture key, something strange happens: a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display, what should be?
Any suggest? Thnx

"Preview Picture Magially Appears"
a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display
Click to expand...
Click to collapse
It sounds like your in Panoramic Capture Mode.
Go to camera and look in top left corner, if you see three rectangles in a box it means your in Panoramic mode, just press the right arrow next to the box three times to return to normal capute mode.

You're right
Thank you very much

I have the same camera trouble.
Do you have some news from HTC about those stranges colors ?
I've tried the "Nadavi" trick , but it didn't worked.

christonge said:
I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.
Click to expand...
Click to collapse
Chris,
nub remark here: This picture of yours seems to look like one of the picture modes that the camera supports.
I can make those pictures as well by choosing picture type "Inverse".... or is your cam stuck in this mode indefinetly?

Hi,
Do you mean in effects? I know there's a "negative" option which gives a similar look but this is a multicoloured mess and it always there regardless of effect or mode. The front camera works fine but the main camera has this problem.
I'm not sure that this Is a hardware problem but it's a major problem. I suspect that the radio has caused this problem because as we can see from the Kaiser forum the camera & radio generally work hand in hand.
As you have said on other threads it's best to stick to original radios until we get to the bottom of this. I fried my Hermes using a test radio so you live and learn!! or not in my case...

I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.

Low quality of reduced pic size
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?

radem205 said:
I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.
Click to expand...
Click to collapse
Which button are you talking about?? The setting button in camera mode? I tried everything in settings but that didn´t change a thing. As you can see from the quality of picture attached it´s not a mode you can select. I have flashed my device many many times and the camera has never started up in anything other than normal mode.

my touch cruise has this troubles again
i think our club is daily becoming more and more members. is it a hardware fault or problem with some ROM versions?
ROM: 1.25.407.1 GER
RADIO: 1.58.21.23
ps: the small front camera is always working.

O2 Xda Orbit 2 Working 100%
Hello I am using a xda orbit 2 and seems that the problem is with htc touch cruise only not xda. I know that they are same but just different names, but still I think that the problem is only on htc sim free version.
I am using BEPE 0.67 PREMIUM with 1.64.08.21 radio and never had problems with bluetooth or camera.

sumitescp said:
I know that they are same but just different names
Click to expand...
Click to collapse
no.... they are different!

.ForumUser said:
no.... they are different!
Click to expand...
Click to collapse
How is that please can someone explain to me? I think that they are the same with didfferent names and looks. Correct me if I am wrong.

I have the same camera trouble.
Did anybody fix it?

CompleteIdiot said:
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?
Click to expand...
Click to collapse
No this is correct and happens any time you reduce the file size of an image.
To make the file smaller it has to make the data size of the photo less. To do this it has to get ride of information which makes the image smaller.

proximity sensor issue

hello,
I've got issue with my S7. The proximity sensor doesn't always work with the phone app, or with the alwaysOn display to switch it off in the pocket. I have tested it with the *#0*# code. This shows a well working sensor.
Has someone an idea of what could disable the proximity sensor for apps?
Thank you for answers.
Regards
Frederic B.

I have the same problem, I don't know how to resolve that, please help someone

Hello.
I had the same problem. I didn't know if it was because of the last update or because of some packages I disabled with Package Disable Pro. I resolved the problem by reactivate all the packages and restart the phone. I again disabled some stuff and the proximity sensor is still working now.
Sent from my SM-G930K using XDA-Developers mobile app

...does NOT switch back
I have an issue, my sensor switches the screen black while doing a call, but does NOT switch back. So it's hard for me to finish a call. Checking with *#0*# code tells: away=8cm, near=0cm. but never switches back to 8cm if away from ear.
Stock Samsung, Factory reset didn't solve this. Is the sensor defective itself?

Hi, I also have a problem with my S7 proximity sensor. By checking *#0*# it seems to be totally dead. Is there anything I can do to try to fix it?

I also have same problem, my proximity sensor is not working. Please see attached images, the PROXIMITY always stays 0. So does that means proximity sensor is dead. Phone is still on warranty so I intend to take it back for repair.
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I have a similar problem. The proximity sensor itself works flawlessly during calls and in the test menu, but even though I have the "don't wake up in pocket" enabled in the screen settings, it always wakes and turns the screen on (and starts to make accidental clicks) when in pocket and the home button is accidentally pressed by my leg/pocket. I made a factory reset which didn't help. I don't use Package Disabler Pro, so that shouldn't cause the issue. Any help on this?

Proximity sensor
I have found that if you uninstall Samsung pay the proximity sensor works correctly. For me it's still worked when I reinstalled Samsung pay but stopped working when I added the first credit card.

JMM_AZ said:
I have found that if you uninstall Samsung pay the proximity sensor works correctly. For me it's still worked when I reinstalled Samsung pay but stopped working when I added the first credit card.
Click to expand...
Click to collapse
I had the problem until I went into the settings of SP and unticked the option to use "favourite card", the thing that makes the tip of a card sit at the bottom edge of the screen all the time.

Mine also stopped working, i was thinking of giving it back on warranty for further checking but as a last resort I reset my phone and now it started working just fine. Not sure what was the reason, I installed everything through backs back to phone and sensor is still working.

Same problem here.
I have done a Factory Reset but the trouble still persists...
Anyone else has had this trouble??

In my case i was abt to give it back in warranty. To prepare for that i backed uo and did a factory reset and since then sensor is working fine.
Sent from my SM-G935F using Tapatalk

lazers378 said:
In my case i was abt to give it back in warranty. To prepare for that i backed uo and did a factory reset and since then sensor is working fine.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I have done a factory reset, but I'm on Superman ROM..... maybe I should flash a normal ROM??? I have tried two different versions of this rom, and always worked fine...

RinCEWinG said:
I have done a factory reset, but I'm on Superman ROM..... maybe I should flash a normal ROM??? I have tried two different versions of this rom, and always worked fine...
Click to expand...
Click to collapse
Well i think you should try. I am on stock ROM. Prior to reset i was also convinced that it is hardware issue but turned out otherwise.
Sent from my SM-G935F using Tapatalk

Let's see if this works
gerhard_wa said:
I had the problem until I went into the settings of SP and unticked the option to use "favourite card", the thing that makes the tip of a card sit at the bottom edge of the screen all the time.
Click to expand...
Click to collapse
I have been plagued by this problem for months now. It just seemed to pop up all of the sudden.
Either the screen would come on in my pocket, even though my screen is always off, or I'd go to pick up the phone to see what time it was and a proxemity warning , LARGE and ANNOYING, would cover the entire screen... sucks at 2am in the dark.
So...
SamPay has three options in Use favorite cards setting
O Lock Screen
O Home screen
O Screen off
All three were "on"
I will disable 'Screen off' first and see if that fixes my problem. If not I will work my way up the list.
I will (hopefully) report back in a day or two. IF it works for me, perhaps it will work for others.
Really what I want is an unlocked bootloader damnit.
Science is like sex,
Sometimes something good comes
but that's not the reason for doing it.
R. Feynman

Factory reset helped me when I had this issue. Good Luck!

Had the issue with a non working proximity sensor just out of the box and after the initial consequent updates all the way to Nougat. Found this thread and one day before sending it to the service center, tried the factory reset and works flawlessly ever after! Probably confirming the rule to reset once after every major update...!

Hello!
I have a problem with my proximity sensor and lights sensor too (see attached screenshot).
I have checked it with *#0*#.
It seems that the sensors will not be detected. The LED ist working.
A Factory reset didn't help.
What could be the problem?

Hello, any idea of what happened with all this sensors and the solution??
My problem is worst, because NONE sensor is working :crying: :crying:
Image of what is happening when i open the sensors!

Can't connect to camera (rear). Problem with software or hardware?

Hey guys.
I got a problem with my Mi4 with Lineage 13 (6.0.1).
I tried a couple of camera apps, but my rear camera doesn't work. The app starts for a short time including button for pics etc. but the display stays black (seems like someone had his thumb on the lense). Then I get a message "Can't connect to camera" and the app closes.
One thing, when I start a camera app, the lens make a sound like it would took a photo.
What do you guys think? Camera defect or problem with the custom rom? For notice, I had the same problem with Lineage 14 (7.1.1).
Thanks in advance.

software problem.
Try clean flashing again. Or shift to other ROMs

Instagram stories and front camera problems [Lineage 15.1]

I've searched here and on other forums but can't find an answer to some camera related problems.
I'm using 15.1 Osprey June, 1st build on my Moto G3 2Gb Ram (XT1543).
PROBLEM 1: front camera not working.
This is happening for a long time, since I was using stock ROM (my phone came with 6.0, but that time both camera worked fine).
Don't know when this starts, cause i didn't use front camera very often, but when on 6.1 this already happened, the change camera icon simply disappeared.
I've tried all tricks, format the phone, boot on safe mode, clear chaces, etc.
I've used Lineage 14 for a while and now I've made a clean install of 15.1 and same thing.
Back camera works fine for photo and video using Footej Camera — the first time I opened this app, there was the change camera icon; I clicked and get that camera error message, and now the icon disappeared again. Installed MotoCamera_Mod_6.2.5.16 and same thing: back camera fully functional, front camera no icon or options.
Didn't drop my phone, but i'm considering some hardware problem.
Anyone has a link to a DIY fix (or at least try)?
Here in my country, the cost of the repair probably does not pay...
PROBLEM 2: Instagram stories not working
photos works fine, a click the button and can add to my story, but when I record video, after it's finished the buttons doesn't appear and the app freezes.
on "hands free" the image freezes during record, when try to make a boomerang "an error occurs" message appears and the **** goes like this...
I've removed and install back the app, have the last update, etc.
Is someone else having this problem?
thanks!

problem solved!
if someone else is having similar problems, here's the (obvious) solution:
just do a clean flash!
I did it and everything is working now (instagram stories, other camera apps functions and GPS).
except the front camera, probably due to some hardware stuff.

Cameras & flash stopped working

Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.

typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery

TheMadScientist said:
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
Click to expand...
Click to collapse
Yeaaah, forgot to mention, I've tried uninstalling and reinstalling snapchat multiple times, I've wiped the camera app cache and data. I uninstalled Gcam app just in case. Already denied the camera permissions to every app I have. I suppose I'll try a factory reset and a wipe tomorrow.
I might consider sending it to oneplus once my replacement parts arrive just so they wouldn't charge me for parts I already have ordered and hence paid for.

Googled about and it seems like it's quite a common issue. In case anyone experiencing this stumbles upon this thread, here someone claims reflashing the rom helped for them.

Update, needed to text at work today and the messaging app also doesn't work, seems like an OS issue. Might try flashing an older rom using adb/fastboot, perhaps I received an update on the background.

I am so damn confused. Downgraded to android 10.0.5, nothing changed. Downgraded to 9.5.3 afterward.
Dialled *#808#, went to camera tests
rear camera preview opens front camera and actually displays the image now!?
second back camera preview opens wide lense camera and displays it
third back camera preview crashes the app
front camera preview on first try just showed rear optical zoom camera, later on pops up the front camera but displays the optical zoom camera.
flash test still works, the flashlight icon on the damn thing you drag down from notification bar isnt' grayed out and works but doesn't actually turn on the flash.
I got the camera app working by selecting the "selfie" icon on the dashboard or whatever's left of homescreen, however I can't select other cameras than the front one.
I'll keep poking around, this stuff's confusing lol

typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Disable default cam
Install latest GCAM
Install Camera FV-5 lite
BANG