serial number - Galaxy S6 Q&A, Help & Troubleshooting

hi
i have galaxy s6 g920f stuck on the message " error while updating firmware"
and i can't find the serial number , don't have the box and i need
it to the smart switch software ,
is there a way to find it ? it is not on the back of the box
please help me thanks

Jackel10 said:
hi
i have galaxy s6 g920f stuck on the message " error while updating firmware"
and i can't find the serial number , don't have the box and i need
it to the smart switch software ,
is there a way to find it ? it is not on the back of the box
please help me thanks
Click to expand...
Click to collapse
It should be in tiny writing on the glass back panel of phone.

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tulipkhan said:
I got galaxy s5 time after time I get this msg (Checking device status )
How to get rid of this message come on screen ? Software v.4.4.4
Click to expand...
Click to collapse
Hey, try to disable "Samsung Service" in all app section . It may stop the pop-up messages.

[Completed] please helpppp

i have a galaxy note 2 SGH-I317, i tried to download the dn4 rom but i lost my imei, went to a nearby store, and recieved the phone with android 4.1.1 with my imei number but now it has " / 02 " in the end of it (i dont know if it has something to do with my problem) every time i insert a sim card and try to call someone it just says "emergency calls only" how can i solve this problem?
Hello dear ,
Try to reflashing stock firmware for device , its there on sammobile & on Samsung-updates ok
Thank You ,

S6 SM-G920F No recovery, and stuck in bootloop even after successful Flash.

My S6 has been bricked for months,i cant get to the recovery menu tried flashing twrp recovery and stock recovery but didnt work. All i can get is the SAMSUNG screen and odin download mode. I then tried to flash the stock 6.0 for my S6 (G920FXXS4DPH8_G920FOJV3DPC1_G920FXXS4DPG3_HOME.tar.md5) , all flashing attempt seems to finish successfully on odin but doesnt end up booting up nor having a recovery when the phone restarts. the flashing procedure was done using odin3.10.6
i have been a fan of this site for years, and just ended up registering due to this problem. loool
Help please
Try different versions of odin.
P J said:
My S6 has been bricked for months,i cant get to the recovery menu tried flashing twrp recovery and stock recovery but didnt work. All i can get is the SAMSUNG screen and odin download mode. I then tried to flash the stock 6.0 for my S6 (G920FXXS4DPH8_G920FOJV3DPC1_G920FXXS4DPG3_HOME.tar.md5) , all flashing attempt seems to finish successfully on odin but doesnt end up booting up nor having a recovery when the phone restarts. the flashing procedure was done using odin3.10.6
i have been a fan of this site for years, and just ended up registering due to this problem. loool
Help please
Click to expand...
Click to collapse
Take a break from ODIN and install "Smart Switch for PC or Mac". Go to "more" on top right corner and do a software reinitialize. Type in your phone's model e.g. SM-G920F, hit search, type in your phone's serial number, and it will download and flash the latest ROM straight from Samsung.
Search this in Google for a YouTube video "samsung smart switch initialization" to get the picture of how easy this is going to be.
If it doesn't work, then go back to odin, assuming you have the proper ROM, and check the nand erase option. Do not check the repartition option!!!
BTW, @ronnie498, this thread probably belongs to the Q&A section, not the general section. Thanks.
Sent from my SM-G920F using XDA-Developers mobile app
Commodore 64 said:
Take a break from ODIN and install "Smart Switch for PC or Mac". Go to "more" on top right corner and do a software reinitialize. Type in your phone's model e.g. SM-G920F, hit search, type in your phone's serial number, and it will download and flash the latest ROM straight from Samsung.
Search this in Google for a YouTube video "samsung smart switch initialization" to get the picture of how easy this is going to be.
If it doesn't work, then go back to odin, assuming you have the proper ROM, and check the nand erase option. Do not check the repartition option!!!
BTW, @ronnie498, this thread probably belongs to the Q&A section, not the general section. Thanks.
Sent from my SM-G920F using XDA-Developers mobile app
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Click to collapse
Thank You very much for your reply, but that didnt work. Smart switch keeps saying "Please Check the model name and S/N, and enter them again" doe i put the right S/N printed at the back of my S6. As for re-trying odin with the "nand erase all" option checked, odin passed but my S6 SM-G920F is still stuck in a bootloop with no recovery. Just ODIN download mode.
:crying: :crying:
920F is international, but there are so many variations of those. Is it a European version? UK model? Maybe try Samung Kies3 this time. Before you uninstall Smart Switch to install Kies3, try the SM-G920F and your S/N once more making sure all letters are CAPs and things like the letter o is not miss typed by a zero or visa versa. If it says mismatch again, uninstall Smart Switch and try Samsung Kies3 this time.
Meanwhile, do you remember what ROM your phone was on when it was working? Was it Android 5.0.1 or 5.1.1 or 6.0.1? Any other info on the original ROM or last working one?
Sent from my SM-G920F using XDA-Developers mobile app
Commodore 64 said:
920F is international, but there are so many variations of those. Is it a European version? UK model? Maybe try Samung Kies3 this time. Before you uninstall Smart Switch to install Kies3, try the SM-G920F and your S/N once more making sure all letters are CAPs and things like the letter o is not miss typed by a zero or visa versa. If it says mismatch again, uninstall Smart Switch and try Samsung Kies3 this time.
Meanwhile, do you remember what ROM your phone was on when it was working? Was it Android 5.0.1 or 5.1.1 or 6.0.1? Any other info on the original ROM or last working one?
Sent from my SM-G920F using
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Click to collapse
Samsung Kies doesnt even recognize the model name, as for Smart Switch yh; it still gives me "Please Check the model name and S/N, and enter them again" and i ensured i typed the S/N accurately.
and its a UK model, and No i do not have an idea of the ROM that initially on it before the crash.
What are you writing for model name?

[Completed] my note 5 sm-n920cd stuck....updating screen when i tried to flash it with sm-n920c

when I tried to flash my phone sm-n920cd I get this message...an error occurred while updating the device software use the emergency recovery function on smart switch PC .. now I am not able to even enter download mode....I tried different firmware but its always fail in Odin ....and I got the message ...system rev checks fail device 1 binary 0 ... plz if anybody knows anything about this issue help...
ahmed alsahab said:
when I tried to flash my phone sm-n920cd I get this message...an error occurred while updating the device software use the emergency recovery function on smart switch PC .. now I am not able to even enter download mode....I tried different firmware but its always fail in Odin ....and I got the message ...system rev checks fail device 1 binary 0 ... plz if anybody knows anything about this issue help...
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Click to collapse
Greetings and welcome to assist. It looks like you already asked your question in the correct forum
http://forum.xda-developers.com/showthread.php?t=3200052
so I'm going to close this one up
Good Luck
Sawdoctor

Phone model and authenticity is unknown

Hello,i have been trying to flash stock firmware on my Galaxy S6 but i haven't been able to do it.While i was digging a solution i noticed that i can't tell which variant of the S6 my phone is.I have been trying to flash SM-G920F firmware until now.I bought the phone 5 days ago at a local mobile shop&service.The real problem now is that i can't tell what has happened to this phone before i bought it.
Back cover of the phone says that my phone is SM-G920F.
It is shown as SM-G920F in phone settings too.
When i enter download mode,it says my phone is SM-G920P.
I have downloaded the "Phone info" app and it says my phone is SM-G920P.
The IMEI is the same everywhere(in the back of the phone,in settings,in "Phone info" app,when i dial *#06# etc.)
I tried looking the IMEI up online and imei.info says my phone is SM-G920F,however the S/N number is not the same as in the back of the phone and in "Phone info" app.The phone settings also show a serial number that differs from the back of the phone and that number is the same as the "Phone info" app number.
Can someone help mee?

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