[Q] My Galaxy S7 won't boot or charge, tried the various suggestions - Samsung Galaxy S7 Questions and Answers

Never dropped it or got water in it. Never tried to change the OS or anything like that either.
It started freezing and a soft reset would get it back up. Started happening more often and eventually none of the suggested resets would work and even when charging with the phone off it would freeze. I eventually managed to get it into the recovery boot (just the once) and it said E:/ failed to mount over and over. When i pressed a button it froze again and since then i haven't been able to get any response. Not even the little battery symbol or red light when it's on charge. It seems completely messed up and essentially a brick right now.
Any ideas? I can get it repaired via my UK network provider (O2) which would take a couple of weeks but would really like to back up and factory reset my stuff if possible as i have lots of personal data on my phone including passwords to peoples websites (i'm a web developer). As well as the ordinary things your girlfriend wouldn't want ending up on the net. My online banking and everything is on there. There's pictures with some famous people at Glastonbury and also some brilliant sporting events i was at that i'd never be able to get the vids/pics back.
With the failed to mount error, would that mean they'd have to factory reset it regardless of what happens and i'd have no chance to back it up either? I'd really rather not lose my files but i also don't want some random guy snooping through my stuff.
Thanks in advance for any replies guys!

Have you tried a different charging method?
From PC with a different USB lead for example
Leave it connected overnight and see how it is the next day

Thanks for the reply.
My girlfriend uses my charger to charge her blackberry as she lost hers and it works fine. I also tried leaving it for a few hours connected to the laptop using the USB connection from the original charger with no response whatsoever. My mother has as Samsung too... given the points i just told you, is it worth trying to borrow another charger still?
I'd reluctantly be happy even if i have to factory reset to save me having to wait for ages to get it back.

No, sounds like you can rule out the charger being the problem
Sounds like something inside the phone has fried, possibly the charging port if you can't even get an LED on, but considering the errors leading up to the fault it sounds more like the motherboard has died, which, unless you saved anything to external SD (MicroSD), contains the Internal storage where all your files are
More than likely, Samsung will just replace the board rather than fiddling around trying to repair that one, so unless it is something else at fault you can probably relax about them snooping, it'll end up in the recycling bin to be melted down for it's gold contacts never to be powered up again
I can't think of anything else you can try to get life out of it tbh other than opening it and charging the battery another way / replacing the battery with a charged one, but warranty is gone after that and not even sure how you would go about switching batteries tbh, if you can
If it is already out of warranty, you could find where the battery terminals connect to the motherboard, and put an alternate power source to them matching the battery voltage etc (Removing the battery first), might give you time to remove / erase / copy

Thanks again for the reply.
So you think the motherboard just progressively died? I hadn't mentioned this but a while ago i accidently left the phone on the radiator for a short while whilst working. It worked fine afterwards and when i asked on another forum they said if any damage was going on it would have restarted or gave an overheat message (which it didn't).
I guess i'll be sending it off to my network provider (O2 UK) then, it's still in warranty (just) so they should fix it or send me a new one. I've seen so much stuff on amateur porn sites of videos or pictures that probably weren't meant to be "released", leads me to having a fear about my girlfriend ending up on them. And like i said, passwords are stored on there to some websites i create for people so its not just my personal data but theirs. I don't really know how these businesses are run, i'd imagine they'd want to get as many phones done as possible... but knowing me if i was doing that job i'd probably have a snoop where i could lol.

powlesy6 said:
Thanks again for the reply.
So you think the motherboard just progressively died? I hadn't mentioned this but a while ago i accidently left the phone on the radiator for a short while whilst working. It worked fine afterwards and when i asked on another forum they said if any damage was going on it would have restarted or gave an overheat message (which it didn't).
I guess i'll be sending it off to my network provider (O2 UK) then, it's still in warranty (just) so they should fix it or send me a new one. I've seen so much stuff on amateur porn sites of videos or pictures that probably weren't meant to be "released", leads me to having a fear about my girlfriend ending up on them. And like i said, passwords are stored on there to some websites i create for people so its not just my personal data but theirs. I don't really know how these businesses are run, i'd imagine they'd want to get as many phones done as possible... but knowing me if i was doing that job i'd probably have a snoop where i could lol.
Click to expand...
Click to collapse
If the phone powered on when you sent it in then no doubt somene would have a snoop, but if it is DOA they won't waste their time, they'll be getting thousands of phones a day to go through, yours will just be another number: Press power > Nothing > test with some USB device > Nothing > open > replace motherboard > test > working > job done
Something like that I would imagine
For future reference, get a MicroSD card for your replacement and save all media to that, then you don't have this problem if it dies

Related

WTF is wrong with this phone?

Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Could be your phone mate. I've had this phone maybe about three months and haven't experienced those issues. Just might be a lemon you have. Where did you purchase the phone?
Sent from my Inspire 4G using XDA Premium App
I bought the phone at an authorized AT&T retailer store. The kind you find in common shopping strips.
Try to see if they will give you a replacement
Sent from my Inspire 4G using XDA Premium App
GTIVRon said:
Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Click to expand...
Click to collapse
Back up your stuff and factory reset. If that doesn't work then either Root it and try a different ROM or get a replacement phone.
You might want to look at the thread in here about random shutdowns. It looks like the batteries on these phones can be the culprit. My phone randomly shutdown, sometimes restarted. I thought it was a ROM I had loaded at first. The problem got progressively worse no matter what ROM I used. It would do it maybe once a day & then within less than 3 weeks I have to keep it plugged in all the time. It happened when I opened a power-intensive app like navigation or a game. The battery is covered under warranty.
This issue seems to be rather uncommon, but it does exist.
Nothing compared to what Captivate owners went through.
Lemons do happen, but as suggested, I'd try another battery first. If that doesn't solve the problem, there shouldn't be any issue with getting a warranty replacement.
And that warranty replacement will, with near certainty, be a good one. Again, unlike the Captivate.
I've had mine for about 3 months with none of these issues. HTC phones for me have been great. Even their customer service and support if their products. And I have had Samsung,motorolla, and LG none at the same level of build quality. If you continue having problems get in touch with the HTC support they will help if not let u know if you can get a replacement.
Sent from my Inspire 4g running ClearDroid 1.1.2
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
At&t is usually good about replacing defective phones and will be faster than dealing with htc. You obviously have experience with at&t warranty having owned a captivate.
GTIVRon said:
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
Click to expand...
Click to collapse
Those stickers are intact right? As long as their intact and not "punched in," which would indicate a screwdriver has penetrated in order to get the phone open, you should be good, as far as that's concerned.
Uhh well bad luck for you... I dont think this is a common problem...
Im guessing the iphone is on top of your list xD
Sent from my Inspire 4G using XDA Premium App

Omnia 7 screen/battery bug

Hello XDA, i've heard (and know) that you guys are quite good with phones, and was hoping someone would be able to help me out, i can't find anybody with the same problem.
So here it is:
Since i've been skiing, often when i lock my phone the screens keeps on coming on and staying on the lock screen, and just won't turn off, so it's an obvious baterry drainer and pontentially dangerous for the screen, so i've resosrted to putting a black background image.
Also when the battery gets "critically low" my phone comes up with the message and also vibrates, but keeps on repeating in, just doesn't stop !
I've also noticed that when this problem occurs when i go into battery saver in options the second box constantly flashes as does the estimate remaining time and time since last charge.
My battery is now really bad when this happens, but supprisingly is ok when this doesnt happen.
Has anybody else had this problem, or something similar? and could someone give me some advice (factory reset? which i don't really want to have to do :/ )
Thank You
and my phone is generaly a bit buggy when this happens, like suddenly turning off etc.
Since this happened after skiing, I'm guessing your phone got a bit wet, probably around either the power button or the battery (or both). You can try drying it out by putting it in some warm dry rice (an excellent dessicant) but that's something you do within minutes of it getting wet, not days, if you want to avoid permanent damage.
You could also try taking the battery out and carefully inspecting it, comparing it with the battery from another phone, etc. If it appears damaged in any way (swollen, discolored, corrosion on the contacts, etc.) you could try replacing the battery and seeing if that helps. You could also replace the phone, of course, but you'll probably have to buy it at retail price unless you've got insurance that covers liquid damage.
You could try a factory reset before replacing the phone, since you'll lose all your data anyhow, but this doesn't sounds nearly as much like a software problem as it does like a hardware problem. However, getting your data off is actually possible, using a tool like WP7 Root Tools (which is really awkward to use for backup, but it can be done). If you wait the next however-long for Heathcliff74 to release a version of Root Tools that supports elevating other apps, you'll be able to use a data backup tool that I wrote last year and am modifying to work via any full-permissions access.
Thank you for the reply.
The same problem actually happened in November also, but quickly went back to normal, but it's been a week now so it's getting a bit annoying.
I just rang samsung and she obviously said do a reset, so i think i'll do this but this will erase everything, i would just like to keep my contacts and messages tbh.
Havn't got time do research that yet but i'll look after, unless someone points me to something first, and i'll post back.
Thanks
You can make a backup of the phone before hard-reset. That way, if the reset doesnt' fix anything, at least you can restore the backup and be back where you were before deciding on your next step.
I can't get the Backup program to work, http://forum.xda-developers.com/showthread.php?t=1103011
Keep getting "Le format de la chaîne d'entrée est incorrect."
And if i try the in the command prompt i just get a an error saying "updatewp.exe stopped working"
is there any other way of backing it up?
Thanks

[Q] Hard Bricked? Sidekick 4g

Soo I have a big problem,
My sidekick 4g suddenly shut off and directly went into Download Bootloader. It would only stay in that window for about 3 seconds then restart. So I tried doing Odin but it would never stay in download mode long enough. After a while, the phone stopped turning on and now it does not even charge. I believe I have hard bricked the phone. When I leave it on the charger. I see no indication that it is charging but the battery gets warm. Is there any hope for me to fix this phone?
Please let me know ASAP. Thanks!
helodavelo said:
Soo I have a big problem,
My sidekick 4g suddenly shut off and directly went into Download Bootloader. It would only stay in that window for about 3 seconds then restart. So I tried doing Odin but it would never stay in download mode long enough. After a while, the phone stopped turning on and now it does not even charge. I believe I have hard bricked the phone. When I leave it on the charger. I see no indication that it is charging but the battery gets warm. Is there any hope for me to fix this phone?
Please let me know ASAP. Thanks!
Click to expand...
Click to collapse
Does the device even show up as a USB vendor/product id? See that with `lsusb` on Linux or the Device Manager on Windows.
It might be worth trying ayoteddy's FOOL PROOF WAY TO GET INTO DOWNLOAD MODE here:
http://forum.xda-developers.com/showthread.php?t=1186954
Perhaps if you trigger the phone to enter download mode that way, it won't just continually reboot...
Beyond that, I think you'll be looking at hardware-level fixes. If the phone isn't literally fried, it can almost certainly be repaired with JTAG. But that would involve a JTAG interface which I am guessing you don't already have.
You might be able to find someone who will JTAG for you for free, or for a fee. A local phone repair shop might have this capability.
If you're damn good with a soldering iron, or have a friend who is, there's also AdamOutler's "UnbrickableMod":
http://forum.xda-developers.com/showthread.php?t=1347984
That mod is not for the feint of heart, you need to take the phone almost entirely apart and do soldering work within the area of a grain of rice... but it is possible.
But all the options assume that the only problem with the device is a bad flash -- damaged boot loader, bad kernel/recovery, etc. The way you describe your phone's demise, a hardware failure certainly seems like a possibility.
Good luck, I hope your device is not dead.
FWIW, SK4G goes for ~$100-200 on eBay these days depending on condition. Locally you could probably find lower prices.
Wow thanks for all the info but i tried ayoteddy. Since the phone doesnt even power on , i cant do what teddy says. And no, after a few failed odins, the comp doesn't even see the phone. But that's also because the phone doesn't turn on. I even put a charged bat. Still no go
helodavelo said:
Wow thanks for all the info but i tried ayoteddy. Since the phone doesnt even power on , i cant do what teddy says. And no, after a few failed odins, the comp doesn't even see the phone. But that's also because the phone doesn't turn on. I even put a charged bat. Still no go
Click to expand...
Click to collapse
It really sounds like a hardware failure.
If you are committed to trying everything to rescue your particular device, you could double down and try a new battery. You risk wasting whatever money you spend on it, of course.
If I recall correctly, the SK4G can't operate properly without some battery current, even when plugged into USB. And the other symptoms seem to leave the door open on battery problems -- sudden power down, brief signs of life which eventually cease, hot battery. The sudden failure of a lithium battery would hardly be unusual.
I have seen an issue very similar to this before. It turned out to be a loose connection inside the phone. Might want to disassemble and reassemble carefully to ensure that the connections are secure. Youtube has dis-assembly videos to guide you. You don't have to completely disassemble the phone, just til you reach the main board and secure the connections to it. If you don't feel like you can hand the task of dis-assembly you could always search for a local phone repair business, or even computer repair shop (they often do some phone repairs). Hope this helps
Hey there, I am trying to fix a SK4G with the exact same problems... download mode will show up, but then the screen will go blank again. I'm gonna look into what blk2dr suggested... did you ever fix yours, OP?
root? so Warranty it, not saying its the most "ethical way"
out of curiosity what was the last, well as samsung would put it, hac...ERRRR unsupported warranty voiding modification known to us as upgrade/flash eg. via cwm odin rom app add on modem kernel etc. that was done to the ol SK? or is it just straight up faulty craftsmanship from samsung...nooooo on a SK4g??? is that possible? lol moving a rom around from folder to root of sd once (zip prev passed md5 check) my 2nd or was it 3rd t839 had a lil hiccup that i didnt realize at the time made my custom Roms zip like 47kb smaller then it previously was and should of been, when flashing is 2nd nature and ur just moving it within the same sd card its already checked out on the md5 sum and ur dealing with a 200+/-mb file, whos gonna notice that minor change? to make a really long story just kinda long, into voodoo cwm flash, let it marinate... phone ran great for 4 days, then i decided i was going to clear cache davlik fix permish and reboot...yea went into cwm wiped wiped and half way thru fix permish phone crashed rebooted back into recov, when i tried to reboot sys it had your same exact issue. DL mode for just a second...then all black yet slightly backlit screen. could never get it to stay long enuff to odin back to stock, fullproof DL mode was a no go and of course the battery died, wouldnt recharge. i played dumb went to tmo store dude tesed phone with new batt my batt in other sk etc etc...anyways he charged my battery up enuff it flared back into dl mode for a few sec...my fix? hours and days headin into weeks of jackin with this thing i went with my cure all root REUPwarranty fix...flash a bad freakin bootloader thru odin and kill it once ad for all, DL mode only needs to be on about 4 sec, not long enough to go back to stock rom but long enuff to kill that B. prefered bootloader is i9000 haha works like a champ everytime to every rooted phone that had issues i needed a warranty exchange on(only been 4) seeing how i get a new phone every 3months on avg and always pay full price the ratio is tiny. yeah i know the trickle down effect raising costs from manufacture in long run yadayada. all is true, but i figure ive been kicked in the groin so many times by samsung,lg,moto,htc etc they can eat 1 every now and then. as a tmo employee in 07/08 i paid 500 upfront for the mda that got back ordered for 6 months had 2 bad dead spots in the touch screen within a month and screen went completely white in 3mnths. some employee/warranty fine print screwed me out of a new phone. and dont even get me started on the sidekick. 399 bucks for a phone that basically got abandoned 3 months later cuz it was junk compared to what it should be and breaks in high quanities. theyll still tax u 20 bucks and make u keep ur old battery and cover charger etc so im not losin any sleep, for real kill it for good, run it to the store get ur new err rebuilt refurb SK4g in 2 days then save up for a t989 s2 dl gmote/spashtop and poweramp on ur SK4g and let her roll as a wireless keyboard/mousepad for ur pc and let the voodoo and Pamp rock as a killer mp3 player. thats all the T-urd-839 is really good for anyways, oh yea and a mediocre bt controller for playin games on my S2's lol do the warranty, its samsung/TMOs fault for lettin this junk product get released, abandoning it and overcharging so many of us. Just do it, do it lol
pull battery, connect usb, hold power, volume up, volume down, camera, and tackpad and insert battery. It should FORCE the phone into download mode.
try it lol~

[Q] Nexus 5 Dead - Noise from Motherboard?

Hi guys,
Fairly new to posting on this forum but ive been a long time reader!
Last week i was at the office getting some steady use out of my Nexus 5 (which is in a Spigen NeoHybrid Case) when i put it in my pocket, got up, and accidentally hit the phone on the corner of my desk. The collision wasnt really that hard and so i didnt expect anything to come of it especially considering it was in a case and ive seen people drop theirs from a fair height and still function normally.
However ever since that moment i have been unable to turn my device on at all. It wont charge, it wont connect to the PC, absolutely nothing. I trawled the internet looking at all number of solutions including the various button hold methods.
I decided to chuck a new fully charged battery in the phone and it still didnt turn on but the phone did output some strange rhythmic buzzing noise before getting extremely hot and then nothing again.
Ive also taken out the motherboard and put it in to a healthy Nexus 5 phone and get the same issue which leads me to believe i have somehow damaged the Mobo :/
My question to you all is, have i got any chance in hell of getting my phone back to life before Google expect me to send it back in their RMA service? I could really do with recovering the data that is on the phone which includes a lot of family holiday photos i hadnt backed up (stupid of me i know).
Also, does anyone know what that buzzing sound might have been? Ive tried searching everywhere on the net and had no luck and im getting pretty desperate now. ANy help at all is much appreciated.
Kind regards,
Sam
I would also just like to state that im more than happy to reward anyone who helps me out significantly enough and manages to get my data back (or at least my phone visible on the PC so i can extract it).
I don't think data can be recovered. I don't know if I'm making any sense or not but if the eMMC chip is fine, then you can show it to a professional so that he could try to repair the motherboard (if it can be indeed done without wiping the data, lol). But the chances of that are slim to none.
Put it on a wall charger for an hour or so and try to boot it up. But I guess you've already tried that?
Apart from all this, It will be a miracle if google indeed accepted the RMA request since you've opened up the device, tried to swap the mobo and stuff.
- Sent from an IceCold Hammerhead!
vin4yak said:
I don't think data can be recovered. I don't know if I'm making any sense or not but if the eMMC chip is fine, then you can show it to a professional so that he could try to repair the motherboard (if it can be indeed done without wiping the data, lol). But the chances of that are slim to none.
Put it on a wall charger for an hour or so and try to boot it up. But I guess you've already tried that?
Apart from all this, It will be a miracle if google indeed accepted the RMA request since you've opened up the device, tried to swap the mobo and stuff.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
Thanks for the help
I have already tried charging it for long periods of time but its fairly obvious to me now that the phone isnt charging at all. It was only when i placed an already charged battery in the phone that i got the buzzing noise from the Mobo and the phone started to get very hot (turned out it drained approximately 30% of the battery in about 10 minutes).
Im not too worried about them not accepting the RMA as i have had other friends request the RMA service after opening up their phone, and in one case completely replacing the screen themselves and never had a problem. Its just such a shame as ive kept the phone in such good condition to avoid this from happening
So far the symptoms are:
- Phone wont turn on or charge.
- New battery in the phone causes phone to heat up and drain battery very quickly as well as produce a rhythmic buzzing noise from the motherboard.
- Placing Motherboard in a new healthy Nexus 5 device causes the same issue.
Hmmm. Sad. The blow must have been pretty nasty then. Table corners can be quite dangerous.
Can't you get the motherboard repaired locally? It will surely void the warranty but if the photos and other data are so important to you, that's the only slim chance you've got.
- Sent from an IceCold Hammerhead!
vin4yak said:
Hmmm. Sad. The blow must have been pretty nasty then. Table corners can be quite dangerous.
Can't you get the motherboard repaired locally? It will surely void the warranty but if the photos and other data are so important to you, that's the only slim chance you've got.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
Its really frustrating considering how well i have looked after it otherwise. Im also a little disappointed that the Spigen case didnt protect it better. The blow was nastier than i would have wanted but definitely not something that in my opinion should have broken the phone altogether :/
I can send the phone off to LG to repair it but this requires me sending the Phone to Sydney and waiting however long for them to possibly come back and tell me it cant be repaired.
My plan now is to wait for my new device to come through from the RMA service and then when i package up my old phone to send it back im going to leave a note explaining that whoever finds/deals with the phone, if they can recover my photos and videos and send them back to me on a USB i will reimburse them for it all as well as chucking in a $100 reward. I'll leave my name, number and email and hope that be some miracle it finds its way into the hands of someone willing to help.
In all honesty though what are my chances of that actually working :/
Should look into photo syncing or cloud storage lol. :silly: If I have anything that's important to me, I don't keep it only on my phone, I either move it off or backup/sync it into the cloud.
Chances of them recovering your photos, putting it in an USB stick and couriering it to you seem thin.Never seen such a thing happening
As stated in the post above me, I think you should move on and treat this as "lesson learned". I backup all my things to my computer over wifi using FolderSync and the important ones go to my dropbox via foldersync. You can even schedule it to make your custom backup every night/week/month and so on.

hard brick - any hope?

So, I flashed my S8+ onto BatMan-Rom today with no apparent issues. Clean flash, booted with no problems. While restoring apps (not system data) with Titanium Backup, my phone's screen switched off and I couldn't get it back on. The phone got really hot but would not reset with holding power+vol+bixby or any other button combination. Tried plugging into my PC, ADB didn't detect the phone. Desperate, I disassembled the phone far enough to disconnect the battery from the mainboard and then reconnect it, hoping that would force some kind of reset. Instead, I went from a hot phone I couldn't do anything with to a cold one. No button combo gets me anything - no recovery, no odin mode, nothing. Am I as screwed as I think I am? It seems to me I'm out $900 on a paperweight, and I can't even figure out what went wrong since I wasn't messing with anything at the system level when this happened.
tardis_42 said:
So, I flashed my S8+ onto BatMan-Rom today with no apparent issues. Clean flash, booted with no problems. While restoring apps (not system data) with Titanium Backup, my phone's screen switched off and I couldn't get it back on. The phone got really hot but would not reset with holding power+vol+bixby or any other button combination. Tried plugging into my PC, ADB didn't detect the phone. Desperate, I disassembled the phone far enough to disconnect the battery from the mainboard and then reconnect it, hoping that would force some kind of reset. Instead, I went from a hot phone I couldn't do anything with to a cold one. No button combo gets me anything - no recovery, no odin mode, nothing. Am I as screwed as I think I am? It seems to me I'm out $900 on a paperweight, and I can't even figure out what went wrong since I wasn't messing with anything at the system level when this happened.
Click to expand...
Click to collapse
Oh, dude...I feel your pain....wish I could help.
Can't you just contact the retailer and sort of, ahem, forget to tell them that you rooted it and took it apart and that it just, well, simply broke?
Surely there's some kinda warranty?
Or claim on home contents insurance?
Sorry i can't be more help..but hopefully some of the XDA experts will be replying very soon.
Come on guys, try and help this guy out:good:
Matt
matthew33 said:
Can't you just contact the retailer and sort of, ahem, forget to tell them that you rooted it and took it apart and that it just, well, simply broke?
Surely there's some kinda warranty?
Or claim on home contents insurance?
Click to expand...
Click to collapse
You're proposing fraud, which is a form of theft. And ultimately, it's all the other customers who subsidize such acts.
What we customers are subsidizing is Samsung's greedy bull**** of producing different versions of a product specifically so they can get away with not offering warranty coverage for unlocked/rooted devices in North America. If there were a way for me to game the system to force them (or a retailer) to replace my phone, believe me, I would, especially since this happened when I was restoring apps and not in the course of flashing a rom or otherwise messing with anything at the system level; it does feel like a defect in the device to me at this point.
That's all academic though, since I'm outside the retailer's return window and there's not going to be anything accomplished through that angle. Worst case scenario at this point is selling the device for parts and going back to my Nexus 6P with all its battery issues until I can get my hands on a phone made by a company that doesn't pull this "no warranty for power users" crap - an Essential Phone or a Pixel 2 XL, I guess. But I would of course prefer to find a way to fix my S8+. At the moment I think the first problem is that it's not charging - battery doesn't even get warmer than room temperature after being plugged in for hours. I'm going to try a wireless charger tonight and see if the charger lights up saying it's connected to the device, but I'm not holding out much hope.
I've read that previous Galaxy devices could be reflashed to stock with special USB devices that repair shops had access to...do we know if there's anything like that with the S8?
"Power users" amount to nothing now with all the millions sold and billions made. They make more locking down there stuff. Doing the stuff we do now is considered a security risk.
Look, this is getting off topic. Whether or not you think billion-dollar corporations should be able to artificially create situations that drive certain customers to purchase devices without warranty coverage so they can ignore us when things go wrong and make another easy $800 is not really important. The situation I'm in is what it is, and I imagine others might find themselves in that situation sooner or later, so does anyone have any ideas on a) how this might have happened in the first place or b) what I might try in the way of repairs, short of replacing the mainboard?
tardis_42 said:
Look, this is getting off topic. Whether or not you think billion-dollar corporations should be able to artificially create situations that drive certain customers to purchase devices without warranty coverage so they can ignore us when things go wrong and make another easy $800 is not really important. The situation I'm in is what it is, and I imagine others might find themselves in that situation sooner or later, so does anyone have any ideas on a) how this might have happened in the first place or b) what I might try in the way of repairs, short of replacing the mainboard?
Click to expand...
Click to collapse
just sent it to change/repair using ur garant...it seems a phisical problem more than firmware/software issue...if not go to a repair service so they can check wich piece is making the problem.
Theres a posibility is the mainboard so dont waste more time asking here and go to a repair center in or out of warranty.

Categories

Resources