The camera glass on the wife's phone somehow cracked. She says she has no idea how it happened. Her history with cell phones tells me otherwise. Have any of you had to replace it for whatever reason? Based on videos the phone looks fairly easy to disassemble. Does the glass just pop out once the back is?
Thanks for the help
louslugger15 said:
The camera glass on the wife's phone somehow cracked. She says she has no idea how it happened. Her history with cell phones tells me otherwise. Have any of you had to replace it for whatever reason? Based on videos the phone looks fairly easy to disassemble. Does the glass just pop out once the back is?
Thanks for the help
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Just contact Huawei Service Center. They'll replace it as long as you have your warranty
Related
I dropped my S3 a couple of weeks ago and got a hairline crack in the top glass. Although I probably could have lived with it, I decided to send it to Samsung to get it fixed to the tune of $178US (their standard display replacement cost). I got the phone back yesterday and have to say that QC at Samsung's repair dept leaves a lot to be desired.
First thing I noticed is that the sticker on the inside of the phone that has the IMEI must have been removed and re-applied. The sticker wasn't flat along the edges and had a bunch of air bubbles under the middle. While I understand the need to have the same IMEI #, I was really surprised that they wouldn't print a new one to stick on the phone.
When putting the phone back together, I noticed that the back cover would not fit flush to the rest of the phone. Upon further inspection this is due to the fact that a plastic cover on the bottom of the phone was not screwed all of the way down because a tab on that plastic cover was not fit properly into the middle plastic cover. I was able to fix this by loosening the screws along the bottom half of the phone, pushing the bottom plastic cover in to properly fit it and re-tightening the screws.
Finally when I turned the phone on, the language was set to Vietnamese. I had to fumble through the settings to change the language to English. While I understood that they were going to reset the phone, why would they set the default language to anything other than English?
While the screen was fixed, I'm somewhat surprised that there were so many other issues with the phone. I'm definitely not happy since I paid for the repairs.
Anybody else have a bad experience with Samsung repairs?
Their repair center is probably in Vietnam, or maybe you even got a refurbished model and they just slapped your imei sticker on it. I think your just nitpicking this one, besides the sticker, it was a simple correction on your part.
hypertek said:
Their repair center is probably in Vietnam, or maybe you even got a refurbished model and they just slapped your imei sticker on it. I think your just nitpicking this one, besides the sticker, it was a simple correction on your part.
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I think he has a right to be upset and I would call them to complain. If you send a device in for repair, after they fix everything on the device it should be sent back in the same condition or better. I would not want to be messing around with screws on my phone and wouldn't want stickers removed and replaced like crap. Who knows what else they f'd up inside the device.
[email protected] said:
I think he has a right to be upset and I would call them to complain. If you send a device in for repair, after they fix everything on the device it should be sent back in the same condition or better. I would not want to be messing around with screws on my phone and wouldn't want stickers removed and replaced like crap. Who knows what else they f'd up inside the device.
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I agree I would definitely call and complain. They may give you something for it or help you out in some way but companies need to know that the job isn't being done correctly
Tap'n
ok my mistake, he can send it back to them and be without a phone again if he likes. Yes there shouldn't be issues.
just got mine back i had a broken screen as well. the only thing ive noticed is that my signal is very poor it was not like this before.
hypertek said:
ok my mistake, he can send it back to them and be without a phone again if he likes. Yes there shouldn't be issues.
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Glad you like to get taken advantage of and settle for poor work when you are paying good money for something.
It is because people settle like yourself that the can get away with this.
[email protected] said:
Glad you like to get taken advantage of and settle for poor work when you are paying good money for something.
It is because people settle like yourself that the can get away with this.
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Or, one could just fix the reassembly issues themselves (if feasible) and ensure their feedback on rebuild quality issues are received by Support in a clear fashion - that won't let anyone "get away with" it.
I've found that good feedback can make a decent impression and sometimes gets a person's butt kicked to attempt doing their job a bit more in line with expectations. I don't like to be unfair, but feel feedback on specific quality control issues are certainly fair.
- ooofest
Dang that sucks. Get an otterbox. You must have hit it hard because this Gorilla Glass 2 is amazing
scy0846 said:
Dang that sucks. Get an otterbox. You must have hit it hard because this Gorilla Glass 2 is amazing
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Oh, really?
- ooofest
I dropped the phone and broke the back camera glass cover. I ordered the part online.. but after a few days, a black spot appeared on my lens (if you open the camera app). Initially, I thought it was a dust or something but after the replacement glass came in, I tried to clean it but it won't come off.. so, now I'm thinking it's a scratch. So... it looks like I need to replace the camera. Has anyone else done it? I want to... but, I don't to bother if a replacement won't be the original quality.
http://dx.com/p/diy-repair-part-camera-lens-module-for-samsung-galaxy-s3-i9300-146464
^one I found using google
It's not that I don't know how... I've watched tutorials. Quality is the issue.
Chism87 said:
I dropped the phone and broke the back camera glass cover. I ordered the part online.. but after a few days, a black spot appeared on my lens (if you open the camera app). Initially, I thought it was a dust or something but after the replacement glass came in, I tried to clean it but it won't come off.. so, now I'm thinking it's a scratch. So... it looks like I need to replace the camera. Has anyone else done it? I want to... but, I don't to bother if a replacement won't be the original quality.
http://dx.com/p/diy-repair-part-camera-lens-module-for-samsung-galaxy-s3-i9300-146464
^one I found using google
It's not that I don't know how... I've watched tutorials. Quality is the issue.
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While the replacement part you linked to is probably perfectly fine quality, and don't get me wrong I absolutely love DIY, in this case I'd recommend you bring it in for official repair that way you know the repair parts new and are coming from Samsung itself, and not just someone who is selling parts claiming there new.
Sent from my SCH-I535 using xda premium
oops.. the link I provided was for a front lens
http://www.ebay.com/sch/i.html?_trk...laxy+s3+camera+replacement&_sacat=0&_from=R40
Hm.. I'll call samsung tomorrow but ahhh It'll be a hassle since I've cm10'd nearly every few days (flash counter..)
Chism87 said:
oops.. the link I provided was for a front lens
http://www.ebay.com/sch/i.html?_trk...laxy+s3+camera+replacement&_sacat=0&_from=R40
Hm.. I'll call samsung tomorrow but ahhh It'll be a hassle since I've cm10'd nearly every few days (flash counter..)
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Fortunately you can easily reset the flash counter so Samsung will never be able to tell you flashed CM10 using triangle away.
Play Store Link for Triangle Away
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
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First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.
Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.
Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck
You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app
Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.
I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app
I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.
hey guys mrs has had the s7 a few days before release date and has dropped it, and luckily enough it wasnt the screen but matter of fact cracked the back of the phone now i need to know if you can buy the glass or weather its a whole back that i need the problem ive got is that the IMEI number is actually located on the back of the phone.
If its in the wrong section please remove
thanks for reading guys
CHIPPAUK1 said:
hey guys mrs has had the s7 a few days before release date and has dropped it, and luckily enough it wasnt the screen but matter of fact cracked the back of the phone now i need to know if you can buy the glass or weather its a whole back that i need the problem ive got is that the IMEI number is actually located on the back of the phone.
If its in the wrong section please remove
thanks for reading guys
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Click to collapse
It's gorilla glass, likely fused to the body. If you could clear the adhesive completely and actually find a supplier for the back panel you could likely replace but I don't know of any.
CHIPPAUK1 said:
hey guys mrs has had the s7 a few days before release date and has dropped it, and luckily enough it wasnt the screen but matter of fact cracked the back of the phone now i need to know if you can buy the glass or weather its a whole back that i need the problem ive got is that the IMEI number is actually located on the back of the phone.
If its in the wrong section please remove
thanks for reading guys
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I'm pretty sure that info is beneath the glass but either way the information is in the Settings menu under about phone. The S6's glass could be replaced and I'm 99% sure the S7 will be the same once people get ahold of spare parts to sell.
I have the same issue I'd just use it . it's still water resistant due to film behind the glass.
My concern is water resistant quality that will be compromised by doing the swap
Buy a dbrand skin and cover in up?
Just saw this on eBay. It looks like it includes color on back side meaning loss of imei.
http://www.ebay.com/itm/New-Glass-B...hash=item1a1060da46:m:mdvjzQWi4TTmGXrj7nZKe7Q
Why do you care about the IMEI on the back of the phone when you can just go to settings>about phone and check the imei there lol.
Just get a skin and cover it up!
I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
dwj said:
I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
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The mark, whatever it is, won't show up in a screenshot. You'll have to take a picture of your screen with another phone.
Ah, OK. Thanks. I'll do that then when I get a minute.
If it's dark and has a rainbow sheen to it, it could be the LCD has been damaged under the glass cover...
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
dwj said:
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
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Do you have a screen protector on the phone?
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
dwj said:
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
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I would send it back for replacement of repair then.
Ye, thanks. My thoughts too.
Mine did that.. got a new device
Sent from my SM-G955F using Tapatalk
mark on inside of glass
dwj said:
Ye, thanks. My thoughts too.
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same issue. What did you end up doing?
It was still under warranty so took it to Samsung shop & they replaced the whole screen for me. But not before they quizzed me about what I had being doing with it. I pointed out the pristine condition it was in so I clearly hadn't dropped it or anything & told them that EVEN Samsung products can malfunction. They reluctantly fixed it for me but the whole customer service experience made my blood boil.