??????????Pls help me to get my devices warranty back?????????Its - Samsung Galaxy J7 Questions & Answers

I have Galaxy J7 Prime SM-G610F
And I have to make it's
System Status: Official
Current Binary: Samsung Official
Pls anybody help me to do this
I have tried two methods::
First by clearing flash counter and do then flashing stock Rom but it doesn't work.
Second is by flashing TWRP Recovery and wiping the system partition and then flashing the stock Rom but nothing had worked for my device.
Pls anybody help if you know. Pls I have to get my Warranty Back.
????
I bought it this April

You root you broke warranty
You did anything other than dropping and using it you broke the warranty.
Sent from my SM-G610F using Tapatalk

Pls help
I don't want my warranty back but actually I want to get OTA updates for my device.
Do you have any idea

Nitin devarasetty said:
Pls help
I don't want my warranty back but actually I want to get OTA updates for my device.
Do you have any idea
Click to expand...
Click to collapse
just update your firmware using odin

Nitin devarasetty said:
Pls help
I don't want my warranty back but actually I want to get OTA updates for my device.
Do you have any idea
Click to expand...
Click to collapse
No need to worry...
Just install Smart Switch on ur Pc and select emergency software Recovery option...insert ur model No...And Seat Back....It takes Time but its the safest n Best Method...

Related

[Q] will this work without rooting

I didn't see a thread relating.
so my dilemma is i bought a galaxy tab 2 10.1 3g version off eBay unknowing it had the china rom installed... most of the Google apps arn't there and kies doesn't work.
i saw this thread: http://forum.xda-developers.com/showthread.php?t=1686514
and was wondering if i can just do the first steps of istalling the ROM without having to root it as i dont want to void the warranty. and also is this ROM the international ROM??? many thanks in advance.
yes you can just do the first step without proceed to flashing custom recovery and rooting
however, you should know that firmware flashing via Odin will result to flash binary counter increased, so technically your device will lose warranty as well...
I doubt Samsung will honor your warranty
I have an american purchased p3113 and was informed by their online support for warranty it can only be honored if picked up from an address in the country of purchase. You could log in to the samsung support site to verify your warranty situation if it concerns you.
why's it void my warranty
baliriot said:
yes you can just do the first step without proceed to flashing custom recovery and rooting
however, you should know that firmware flashing via Odin will result to flash binary counter increased, so technically your device will lose warranty as well...
Click to expand...
Click to collapse
thats good to know... but what does
flashing via Odin will result to flash binary counter increased
Click to expand...
Click to collapse
mean. why does it void my warranty.
noah93 said:
thats good to know... but what does mean. why does it void my warranty.
Click to expand...
Click to collapse
flash binary counter is what samsung use as mechanism to detect flashing firmwares without using official tools provided by samsung ota or via samsung kies... also as their alibi not to be held responsible if consumer modified/upgrading without official tools...
ok, here's a good thing, i've heard & read from users experience in forums, blogs & my own friends have their samsung devices sent to back to samsung centers & got their warranty claims granted even with rooted or flash binary counter increased... more about luck i guess... :fingers-crossed:
im guessing theres no way around it? thats definately lucky, probably comes down to if its hardware problem or program problem to whether or not they need to check it.
as for now for our device, i can only say there is no other way
Thats the worst
Sent from my GT-P5100 using XDA Premium HD app

Android 4.3[I9506]

Ok guys...finally we have android 4.3 update for our I9506.You can download it from here.It's official but the download link is from terrafile.co since hotfile.com is closed for now.Flash at your own risk via Odin.
Here is a fast mega.co.nz mirror!!!
aresbv2000 said:
Ok guys...finally we have android 4.3 update for our I9506.You can download it from here.It's official but the download link is from terrafile.co since hotfile.com is closed for now.Flash at your own risk via Odin.
Click to expand...
Click to collapse
Currently downloading it .... i will see if Bootloader is locked/knoxed not dowgradeable ... will report you then
The results are attached!!!!
So stay on 4.2.2 if you dont want Konx Warranty void ****!!!!
xenix96 said:
The results are attached!!!!
So stay on 4.2.2 if you dont want Konx Warranty void ****!!!!
Click to expand...
Click to collapse
Dude...your knox warranty is ok.It should be 0x1 if is voided.
Do not root at this time.it will void your warranty.Wait for some knox friendly root method.Anyway...my i9505 had knox status 0x1 and i had it replaced in warranty (by Orange Romania) for a faulty display.
aresbv2000 said:
Dude...your knox warranty is ok.It should be 0x1 if is voided.
Do not root at this time.it will void your warranty.Wait for some knox friendly root method.Anyway...my i9505 had knox status 0x1 and i had it replaced in warranty (by Orange Romania) for a faulty display.
Click to expand...
Click to collapse
well i see that i am not voided knox cause i get before upgraded device to official state again. then its no problem.
the thing is i only wanted warn the rest before they upgrade to 4.3
cause i think when you upgrade with a device wich have custom state you will maybe receive a knox waranty void 0×1 after the upgrade.
cheers and have a nice christmass
Sent from my GT-I9506 using XDA Premium 4 mobile app
xenix96 said:
well i see that i am not voided knox cause i get before upgraded device to official state again. then its no problem.
the thing is i only wanted warn the rest before they upgrade to 4.3
cause i think when you upgrade with a device wich have custom state you will maybe receive a knox waranty void 0×1 after the upgrade.
cheers and have a nice christmass
Sent from my GT-I9506 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you.Merry X-Mas.
aresbv2000 said:
Dude...your knox warranty is ok.It should be 0x1 if is voided.
Do not root at this time.it will void your warranty.Wait for some knox friendly root method.Anyway...my i9505 had knox status 0x1 and i had it replaced in warranty (by Orange Romania) for a faulty display.
Click to expand...
Click to collapse
Can someone link to the knox topic of i5906, thx.
Sent from my GT-I9506 using xda app-developers app
xenix96 said:
Currently downloading it .... i will see if Bootloader is locked/knoxed not dowgradeable ... will report you then
Click to expand...
Click to collapse
Man...if you downloaded already the file...please upload it to mega or something else because terrafile.co kills me.I`ve been trying to download the file for about 2 days.I get an error everytime i try to download it."Unknown network error". Thank you.Merry X-mas!
Maybe someone can help me.I tried to flash the 4.3 image on my i9506 but odin fails it.Everything is ok until it flashes "hidden" then odin says "fail".Why and what can i do to fix that.The phone doesn`t boot anymore.thank you.
would this France 4.3 firmware work here in uk
you guys should not install the official 4.3 update if you care about root and custom ROMS in future, wait for custom ROMS instead without the crap KNOX
Sent from my GALAXY S4+
[email protected] said:
you guys should not install the official 4.3 update if you care about root and custom ROMS in future, wait for custom ROMS instead without the crap KNOX
Sent from my GALAXY S4+
Click to expand...
Click to collapse
Which root you have?
RotteRotte said:
Which root you have?
Click to expand...
Click to collapse
I'm still on 4.2.2 with root, I'm waiting for custom ROMs that I hope arrive soon for this phone.
http://forum.xda-developers.com/showthread.php?t=2529064
[email protected] said:
I'm still on 4.2.2 with root, I'm waiting for custom ROMs that I hope arrive soon for this phone.
http://forum.xda-developers.com/showthread.php?t=2529064
Click to expand...
Click to collapse
This is an OK bootloader without problems?
RotteRotte said:
This is an OK bootloader without problems?
Click to expand...
Click to collapse
yes, the problems comes with 4.3 on this phone. so better wait for 4.3 custom ROMs w/o the new bootloader.
[email protected] said:
yes, the problems comes with 4.3 on this phone. so better wait for 4.3 custom ROMs w/o the new bootloader.
Click to expand...
Click to collapse
Its true what hes says ---> if you care Root dont Flash 4.3 Firmware!!!
I tested it.
If you root with 4.3 you got mass "Knox alert messages" in android !!!!! and you void Knox warranty to 0x1 in bootloader!!!!
The other thing you can not use anymore Heimdall or Odin(dont support 4.3 firmwares!!!!!) to flash anything on your phone also kies 2.6 you can not use anymore ..............have to update to 3.2 .... <--- everything tested!!
After i recognized theres nothing to do on this "super 4.3 firmware" i tried in terminal with abd shell dd commands to downgrade the Bootloader to go back 4.2.2 and what is the result ^^ -->
Phone is now hardbricked got only blackscreen nothing boots up !!! and i am using now a Nokia 3710 Fold till 30.12.2013 then i get rechanged my I9506 by a new one from servicecenter....
Again if you need root and dont want "knox warranty void" in your Bootloader STAY ON 4.2.2 !!!
Sorry for Caps
---------- Post added at 01:48 AM ---------- Previous post was at 01:41 AM ----------
aresbv2000 said:
Maybe someone can help me.I tried to flash the 4.3 image on my i9506 but odin fails it.Everything is ok until it flashes "hidden" then odin says "fail".Why and what can i do to fix that.The phone doesn`t boot anymore.thank you.
Click to expand...
Click to collapse
Sure i can help you but you want really this 4.3 with "knox warranty void" in Bootloader ??
With odin and heimdall you cant flash 4.3 ... not supported!!
So if you dont care i can advice you how you update to 4.3 just do a post with text in it "yes help me please"
And dont blame if you want go back to 4.2.2 after updated to 4.3 .... cause its not possible by normal methods ... only with JTAG i think you can downgrade to 4.2.2 !!!
Also read here before you decide http://forum.xda-developers.com/showpost.php?p=45666586&postcount=1
Cheers
xenix96 said:
The results are attached!!!!
So stay on 4.2.2 if you dont want Konx Warranty void ****!!!!
Click to expand...
Click to collapse
hello, have you found a solution to this? if you have please provide it, i got the same atm. Thanks
While on 4.2.2, try to flash in Odin only following 3 parts: boot (don't mess with aboot!!), cache, system. Don't flash any other parts.
There parts are enough to fully upgrade to android 4.3.
It's better to avoid flashing modem from 4.3 because it has KNOX enabled bootloader image inside and may update it at any time by itself.
Probably, you won't be able to boot android with stock boot.img because of LKM authentication, but you may try. It won't brick your device. If you won't flash any other (except these 3) parts, then you always can boot into download mode and flash 4.2.2 parts ad still don't have any KNOX mentions in download mode.
Most likely, you will need custom kernel (boot.img) in order to continue to use old bootloader with android 4.3.
sorg said:
While on 4.2.2, try to flash in Odin only following 3 parts: boot (don't mess with aboot!!), cache, system. Don't flash any other parts.
There parts are enough to fully upgrade to android 4.3.
It's better to avoid flashing modem from 4.3 because it has KNOX enabled bootloader image inside and may update it at any time by itself.
Probably, you won't be able to boot android with stock boot.img because of LKM authentication, but you may try. It won't brick your device. If you won't flash any other (except these 3) parts, then you always can boot into download mode and flash 4.2.2 parts ad still don't have any KNOX mentions in download mode.
Most likely, you will need custom kernel (boot.img) in order to continue to use old bootloader with android 4.3.
Click to expand...
Click to collapse
Since i have no clue about what you mean by only flash three parts, i got one file and one file only, its a .md5. ho do i just flash some parts of it if even possible? and im not even sure i should flash that file since it's 4.3.
i would like to be pointed in the direction of a step to step help thingy, like i require this, and when i got it, do this. Thanks
I flashed 4.3 and rooted to get my secmms out then flashed 4.3 again via Odin and no problems. Well my knox warranty is void but I don't give a damn. Des will find something for that.
Sent from my GT-I9506 using xda app-developers app

Help-S6 SM-G920X stuck on logo after root with zeroflte

Hi,
I want to remove its demo retail file, for this I root it with zeroflte file "CF-Auto-Root-zeroflte-zerofltexx-smg920f"
Now phone is stuck on "Samsung Galaxy S6 live demo unit Powered by Android",
It can go to download mode but not in recovery by keys combination,
Please Help its really frustrating situation for me,
thanks,
i am also facing same issue , did u got the solution ? do u have file for custom recovery ?
javed91214 said:
i am also facing same issue , did u got the solution ? do u have file for custom recovery ?
Click to expand...
Click to collapse
no dude just got your message
s6 stuck on logo
thank GODfind u people.i think we have tofind a custom firmware for 920x.if any of u find a link for this firmware orany method to start ur phone from samsung logo then plz tell me too.thanks.inshALLAH we will figure itout
S6 EDGE STUCK ON LOGO :crying:
Does anybody figured it out...???? facing the same problem.please help
You need to flash stock again with odin or custom recovery
Sent from my SM-G920F using Tapatalk
nsnobel2 said:
Hi,
I want to remove its demo retail file, for this I root it with zeroflte file "CF-Auto-Root-zeroflte-zerofltexx-smg920f"
Now phone is stuck on "Samsung Galaxy S6 live demo unit Powered by Android",
It can go to download mode but not in recovery by keys combination,
Please Help its really frustrating situation for me,
thanks,
Click to expand...
Click to collapse
was anyone able to fix it, all i have achieved is installing twrp on it but still unable to fix the problem
i had the same problem and i solved it by flashing stock room again through ODIN mode (i hope u can enter it ,if not i really don't know what to do but just try what i said,worked for me)
Another option is to bring your S6 back to Samsung for warranty repair.
hardyboy_samy said:
i had the same problem and i solved it by flashing stock room again through ODIN mode (i hope u can enter it ,if not i really don't know what to do but just try what i said,worked for me)
Click to expand...
Click to collapse
Which stock rom did you use?
Shahan7 said:
thank GODfind u people.i think we have tofind a custom firmware for 920x.if any of u find a link for this firmware orany method to start ur phone from samsung logo then plz tell me too.thanks.inshALLAH we will figure itout
Click to expand...
Click to collapse
HI Shahan7.
Have you found a way of putting a custom recovery to work with a S6 live demo unit? Need to get it to work in order to be able to install 5.1.1 on it ( as OTA doesn't work for me anymore). Can you help? Did u find a solution for your demo unit? If so, please share with the community.Thanks.

S8+ camera failed! HELP PLEASE

So I have a SM-G955F & I did a factory data reset & after that my camera won't work it says camera Failed
What is going on How do I fix this?
Please help you guys!
Seanjohn561 said:
So I have a SM-G955F & I did a factory data reset & after that my camera won't work it says camera Failed
What is going on How do I fix this?
Please help you guys!
Click to expand...
Click to collapse
Try and reflash your firmware with odin...
Beyond that if it doesnt work try a custom rom.
If thats a no go it could be a hardware issue i spose.
sent from my Note FE, S8 plus, S7 edge or S6
Re.
Does it have to be rooted to flask it?
Seanjohn561 said:
Does it have to be rooted to flask it?
Click to expand...
Click to collapse
Nope.
For odin flash just download the correct firmware unzip it and flash.
For a custom rom you will need twrp to flash it as they are flashed as zip files.
Im wondering though if doing either may be beyond your current evel of knowledge based on your question about root. Best to read up on both if I were you.
sent from my Note FE, S8 plus, S7 edge or S6
force70 said:
Nope.
For odin flash just download the correct firmware unzip it and flash.
For a custom rom you will need twrp to flash it as they are flashed as zip files.
Im wondering though if doing either may be beyond your current evel of knowledge based on your question about root. Best to read up on both if I were you.
sent from my Note FE, S8 plus, S7 edge or S6
Click to expand...
Click to collapse
You are suggesting that a user tries a custom rom to troubleshoot? This will void the user's warranty. What is the point?
@OP, only flash official firmware using Smart Switch, click emergency software initialization and then click device initialization.
If issue persists, send the phone to Samsung for warranty repairs.
Skander1998 said:
You are suggesting that a user tries a custom rom to troubleshoot? This will void the user's warranty. What is the point?
@OP, only flash official firmware using Smart Switch, click emergency software initialization and then click device initialization.
If issue persists, send the phone to Samsung for warranty repairs.
Click to expand...
Click to collapse
Its XDA....you know a developers site. warranty is the last thing to worry about and if your concerned about it you might be in the wrong place
Had this issue a while ago. Clearing data and cache of the camera app solved it for me.

Samsung Pay error

There seems to be a problem with Samsung Pay on my galaxy j7 2016 it won't work and the main reason for that I believe it is because my warranty count is now 1 instead of 0 even though i'm back to stock rom/recovery non rooted does anyone know how to fix this issue?
Mihail_Russian said:
There seems to be a problem with Samsung Pay on my galaxy j7 2016 it won't work and the main reason for that I believe it is because my warranty count is now 1 instead of 0 even though i'm back to stock rom/recovery non rooted does anyone know how to fix this issue?
Click to expand...
Click to collapse
this is happen after your knox become 0x1..mybe you can try install xposed framework and hide/mask the knox to become 0x0..this link...
https://www.google.com/amp/s/forum....neral/solution-samsung-pay-root-t3567028/amp/
Tried that doesn't work...someone told me that if i flash the firmware that the phone lauched might fix the problem but it's worse,i flashed 6.0.1 via Odin but warranty still 0x1 and i'm stuck on 6.0.1 i can't update to nougat even if i flash via Odin or twrp how to fix this?
Mihail_Russian said:
Tried that doesn't work...someone told me that if i flash the firmware that the phone lauched might fix the problem but it's worse,i flashed 6.0.1 via Odin but warranty still 0x1 and i'm stuck on 6.0.1 i can't update to nougat even if i flash via Odin or twrp how to fix this?
Click to expand...
Click to collapse
the knox will remain 0x1..because you had been void your warranty since your are firstly rooted..you csn update your phone using odin by download your latest firmware..you can download it at updato

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