After flashing stock firmware Samsung Health says I'm rooted when I'm not - Samsung Galaxy S8+ Questions & Answers

I've checked on my download mode screen and Knox isn't tripped and my device status is official.
However, today, after installing official Samsung software, Samsung health claims it can't run on a rooted device, which mine isn't. I have tried reinstalling it and factory resetting. I've tried installing the PHE firmware which it supposedly came with, but to no avail. What can I do?
Also, what is a foolproof way to know which specific firmware my phone came with?
Thank you.

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Samsung Galaxy S6 (unlocked) Manual update 5.1.1. UK

Hi, I have a Samsung Galaxy S6 originally on EE and I had it unlocked to 3. I am unable to do an update as via WiFi and I am presented with the following message, "The operating system on your device has been modified in an unauthorised way. Try downloading software updates using Smart Switch on your PC or visit a customer service centre".
I have been told that the unlocking of the phone has resulted in me not being able to use smart switch and that the phone is no longer connected to the Samsung servers.
The build number is LRX22G.G920FXXU1AOCY
I am using Android 5.0.2. at the moment.
If you're rooted you get that message.
Best thing to do is download your current rom again, flash it with odin and that'll restore everything to stock and allow the over the air update to be downloaded. (It doesn't wipe your phone)
Alternately download the latest rom for your model and flash that in odin and it'll update it.
Not that there is no (easy) way to root 5.1.1 without tripping knox.
How do I know if my phone is rooted or not?
Are there any obvious signs that will indicate whether or not the phone is rooted?
If the phone is rooted, where can I find the correct rom for my device and what are the steps to carry out this process?

Samsung S6 Abnormal Reset please enter Samsung ID

Hey guys firstly i want to apologize if i'm on the wrong forum.
I have screwed up and i hope you guys could help.
I have a Samsung S6 that worked perfectly, but i wanted to sell it and buy an S7 and so i have done a "hard" factory reset by pushing Vol up, Home, Power buttons. Turns out i had to do a "soft" factory reset first.
Now when i tried to sell my phone with all parts and documents i have failed!
It turns out that the phone asks for my Samsung ID but obviously i can't remember an ID that i have created more than a year ago that was of no use to me!
I think i still have warranty but that is my last option for something like this, i have not rooted this device it runs on marshmallow.
What can i do to fix it myself?
I haven't tried flashing it with a stock rom simply because i fear that that will trigger KNOX, even though i'm desperate to fix this, i haven't crossed that border of despair.
Guys please help, i'm counting on your replies.
Thank you.
Flashing a stock rom that was made for your phone will NOT trigger knox. You can use samfirm and odin to do it
ankushkatari said:
Flashing a stock rom that was made for your phone will NOT trigger knox. You can use samfirm and odin to do it
Click to expand...
Click to collapse
Thanks for your reply, do you mean from sammobile? Also i do not remember what version if marshmallow i was running, is there a way for me to figure it out now?
Okay i figured out what version of marshmallow i was running simply because i had put updates on automatic so it must be the last 6.0.1
However i do not know anything about samfirm i have used odin before on my s4 like 3 years ago, and i only used it to root my s4.
Could anyone please help me out?
Btw, if i successfully put a stock firmware on it throigh samfirm and odin, will it remove my email? Or is it omly worth a try?
Are you certain that it will not trigger knox?
Okay i tried flashing the same firmware unto my devicd but it seems that i can't flash anything because Reactivation Lock is enabled.
I didn't enable it (at least i don't remember) mayve the marshmallow update enabled Reactivation Lock?
I'm almost at the point of throwing my phone into a wall, it's getting close.
Did you figure it out. I'm in the same boat with my S6 edge

[Completed] Galaxy S7 Stock Firmware Reset

I recently rooted my Galaxy S7 T-Mobile Variant (SM-G930T) and I did not trip Knox at all (there was no custom recovery). After a little while, I decided I wanted to unroot my device to have access to Samsung Pay, Updates, etc., and also because and because of an issue with a Xposed Module. To do so, I simply factory reset my device from recovery, thinking everything would go back to normal. However, I noticed that Samsung pay would still not work after the reset, as it still believed it was rooted. I checked my information in Odin/Download mode and saw that Know was still not tripped, and the current binary was still at "Samsung Official". The problem, though, was that the system status was at "Custom" rather than official. My presumed solution to this was to completely reset the phone to the stock firmware. I originally tried to use Samsungs programs, (Smart Switch and Kies) but they didn't work as I kept getting the error saying the model 'SM-G930T' was not supported. I know I can reset the firmware using Odin but I am Hesitant. I don't know if flashing the stock firmware with Odin will trip Knox, and I am also unsure of where to find the latest firmware for my device. To recap, I basically want to return the status to official and also be able to use Samsung Pay/ receive OTA official updates without tripping Knox.
LoganGeffen said:
I recently rooted my Galaxy S7 T-Mobile Variant (SM-G930T) and I did not trip Knox at all (there was no custom recovery). After a little while, I decided I wanted to unroot my device to have access to Samsung Pay, Updates, etc., and also because and because of an issue with a Xposed Module. To do so, I simply factory reset my device from recovery, thinking everything would go back to normal. However, I noticed that Samsung pay would still not work after the reset, as it still believed it was rooted. I checked my information in Odin/Download mode and saw that Know was still not tripped, and the current binary was still at "Samsung Official". The problem, though, was that the system status was at "Custom" rather than official. My presumed solution to this was to completely reset the phone to the stock firmware. I originally tried to use Samsungs programs, (Smart Switch and Kies) but they didn't work as I kept getting the error saying the model 'SM-G930T' was not supported. I know I can reset the firmware using Odin but I am Hesitant. I don't know if flashing the stock firmware with Odin will trip Knox, and I am also unsure of where to find the latest firmware for my device. To recap, I basically want to return the status to official and also be able to use Samsung Pay/ receive OTA official updates without tripping Knox.
Click to expand...
Click to collapse
Hello,
I think this is what you are looking for https://forum.xda-developers.com/tmobile-galaxy-s7/how-to/firmware-sm-g930t-odin-restore-t3367007
Good luck!
Regards
Vatsal,
Forum Moderator.
Vatsal said:
Hello,
I think this is what you are looking for https://forum.xda-developers.com/tmobile-galaxy-s7/how-to/firmware-sm-g930t-odin-restore-t3367007
Good luck!
Regards
Vatsal,
Forum Moderator.
Click to expand...
Click to collapse
Thank you for this. However, I don not believe this is the most recent firmware and I am also still unsure if Knox will trip as a result from this.
LoganGeffen said:
Thank you for this. However, I don not believe this is the most recent firmware and I am also still unsure if Knox will trip as a result from this.
Click to expand...
Click to collapse
Hello,
Try posting your query in the thread I linked above, experts maybe able to assist you.
Regards
Vatsal,
Forum Moderator.
I've figured it out. I downloaded the latest firmware for my device off of sammobile.com then flashed the files using Odin. It did not trip Knox and i was able to use Samsung pay again. If anyone wants to do this or has any questions you can private message me or reply in this thread.
Glad you found you way.
Thread closed!
Regards
Vatsal,
Forum Moderator.

Can't use KNOX after flashing new firmware

i recently tried to root my phone, which it dind't work and broke my phone so i flashed a new firmware on it and my phone worked again but now i wanna use knox but it doesn't work, it keeps saying: Can't install My Knox unautorized software is installed and when i went to samsung's internet app to use secret- mode it dindn't work either.
Can somebody please help me out!
Factory reset, or flash new firmware using CSC instead of HOME_CSC
You've tripped knox, you can't use it ever again, nor can you use s health anymore.

Question Return to Stock?

Good Morning Everyone
As the title suggests, i am looking to return my S22 Ultra back to stock.
i was on beyond rom for a bit, but too many apps complaining that my device was rooted has forced my hand to return my device back to stock once again.
I flashed the stock rom via odin, then locked my bootloader and wiped all data.
However i am still getting messages that my device is modifed.
Anyone got any ideas how to can truely return to full stock?
Thanks in advanced.
And yes i did do a search on the internet before asking, but i have been unable to find any advice outside of what i have already done.
happend to me, too. But only on the latest firmware. When I flash an older firmware, it won't appear. But after updating again to the latest ROM the message appears
Cheers mate. I'll give that a go.
Also note that if the device was rooted then you triggered the Knox flag and that one CANNOT BE RESET, it's an "efuse" (a hardware component that once changed it's state can only be reset by replacing it, i believe you need to replace the entire motherboard for that).
So, if the application checks the Knox status it will fail.
Here are a few apps that i know that will not work anymore :
- Knox itself (and any app that uses the Knox library/API )
- Samsung Pay
- Samsung Health
- Secure Folder
A few years ago I also had a banking app that failed to worked with a Knox flag triggered (on a Note 8), but after an update it allowed me to use the phone as long as i didn't have it rooted.

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