Annoying "no location" popup on boot - General Questions and Answers

Hello everyone.
I decided to post this question here instead of my specific device's forum because I believe it is an issue of android itself, not my phone.
Since a couple of days ago, there is an annoying popup that appears on every boot, right after I unlock for the first time. The message reads:
No location access
Device location for all apps is
turned off, and you might not be
able to locate your device if it's
lost.
Yes, I'm aware of that, since I keep my location off for privacy and battery concerns, and that popup annoys me because it's an extra step for me to take. I suspect it's generated by Google Play Services, but I can't be sure.
Has anyone else seen it? Any ideas to disable it?

BreadedChicken said:
Hello everyone.
I decided to post this question here instead of my specific device's forum because I believe it is an issue of android itself, not my phone.
Since a couple of days ago, there is an annoying popup that appears on every boot, right after I unlock for the first time. The message reads:
No location access
Device location for all apps is
turned off, and you might not be
able to locate your device if it's
lost.
Yes, I'm aware of that, since I keep my location off for privacy and battery concerns, and that popup annoys me because it's an extra step for me to take. I suspect it's generated by Google Play Services, but I can't be sure.
Has anyone else seen it? Any ideas to disable it?
Click to expand...
Click to collapse
I have. And you're right. Its generated by Google Play Services. I got rid of it by disabling a bunch of Google Play Service's services

Freewander10 said:
I have. And you're right. Its generated by Google Play Services. I got rid of it by disabling a bunch of Google Play Service's services
Click to expand...
Click to collapse
Thank you very much for your confirmation.
Do you remember by any chance which services did you disable to get rid of the popup? I'm betting doing that will screw up google maps and possibly some other gapps, but I'm willing to do it because that popup is sooo annoying.
Thanks.

BreadedChicken said:
Thank you very much for your confirmation.
Do you remember by any chance which services did you disable to get rid of the popup? I'm betting doing that will screw up google maps and possibly some other gapps, but I'm willing to do it because that popup is sooo annoying.
Thanks.
Click to expand...
Click to collapse
Disabling them will cripple the device's location services. Though you'll probably still be able to get your location info by using the GPS only.
Here are the services I disabled
com.google.android.gms/com.google.android.gms.locationsharing.service.LocationSharingSettingInjectorService
com.google.android.gms/com.google.android.gms.nearby.connection.service.NearbyConnectionsAsyncService
com.google.android.gms/com.google.android.gms.clearcut.service.ClearcutLoggerService
com.google.android.gms/com.google.android.gms.clearcut.service.PlayLogBrokerService
com.google.android.gms/com.google.android.gms.common.stats.GmsCoreStatsService
com.google.android.gms/com.google.android.location.fused.FusedLocationService
com.google.android.gms/com.google.android.location.internal.PendingIntentCallbackService
com.google.android.gms/com.google.android.location.geocode.GeocodeService
com.google.android.gms/com.google.android.location.network.NetworkLocationService
com.google.android.gms/com.google.android.location.internal.GoogleLocationManagerService
com.google.android.gms/com.google.android.location.geofencer.service.GeofenceProviderService
com.google.android.gms/com.google.android.location.internal.server.GoogleLocationService
com.google.android.gms/com.google.android.location.reporting.service.LocationHistoryInjectorService
com.google.android.gms/com.google.android.location.reporting.service.DispatchingService
com.google.android.gms/com.google.android.gms.mdm.services.NetworkQualityAndroidService
Finding them all might be a bit tedious so here's a backup you can restore using DisableService from the Playstore

Woah, that's mighty cool of you. Thanks! I appreciate it.

BreadedChicken said:
Woah, that's mighty cool of you. Thanks! I appreciate it.
Click to expand...
Click to collapse
No problem bro

Freewander10 said:
No problem bro
Click to expand...
Click to collapse
Mine still appear after disabling services you mentioned

evildog1 said:
Mine still appear after disabling services you mentioned
Click to expand...
Click to collapse
That's weird.
Did you go about disabling them manually? Or by using the DisableService backup?

Freewander10 said:
That's weird.
Did you go about disabling them manually? Or by using the DisableService backup?
Click to expand...
Click to collapse
Using backup. I double-checked and they are disabled

On my Note 4 I noticed an auto update a few days ago which I couldn't stop.
Today, my Skype auto logged out and when I tried to log in I couldn't. I entered my password 4 times and I couldn't log in. I tried login into my PC and it was fine so it wasn't a problem with my password.
So I restarted my note 4 and got this "No location access" pop-up. However I was able to login to Skype.
Are these two things connected? It seems weird. And the pop-up is blatantly scaremongering saying if location is disabled the phone cannot be tracked if it's lost.. yeah Google, on yer bike.

evildog1 said:
Using backup. I double-checked and they are disabled
Click to expand...
Click to collapse
Okay. Try restoring this backup instead. I'm 100% sure it'll work because thats my current config and I'm pop up free. It seems to have broken the smart lock feature though. But if you don't mind/use that then you should be fine.
citta said:
On my Note 4 I noticed an auto update a few days ago which I couldn't stop.
Today, my Skype auto logged out and when I tried to log in I couldn't. I entered my password 4 times and I couldn't log in. I tried login into my PC and it was fine so it wasn't a problem with my password.
So I restarted my note 4 and got this "No location access" pop-up. However I was able to login to Skype.
Are these two things connected? It seems weird. And the pop-up is blatantly scaremongering saying if location is disabled the phone cannot be tracked if it's lost.. yeah Google, on yer bike.
Click to expand...
Click to collapse
I really don't know. Maybe it was just a minor glitch/bug in the app. It does seem weird though. But if you're interested in getting rid of the pop up then check the post above.

I just disabled preference service. And the popup is gone.

Freewander10 said:
Okay. Try restoring this backup instead. I'm 100% sure it'll work because thats my current config and I'm pop up free. It seems to have broken the smart lock feature though. But if you don't mind/use that then you should be fine.
Your backup also not working, annoying popup still come back on boot
I really don't know. Maybe it was just a minor glitch/bug in the app. It does seem weird though. But if you're interested in getting rid of the pop up then check the post above.
Click to expand...
Click to collapse
Akmal_hyperion said:
I just disabled preference service. And the popup is gone.
Click to expand...
Click to collapse
Thanks it works

Akmal_hyperion said:
I just disabled preference service. And the popup is gone.
Click to expand...
Click to collapse
Running the following on boot works for me too. Any idea what else it disables?
Code:
pm disable com.google.android.gms/com.google.android.location.util.PreferenceService;

Related

Applications are automatically being installed

The Sensation is the first Android device that will restore most of my downloaded applications I had on my previous phone. Does anyone know how to stop this from happening?
Thank you
Update: Even all of the phone settings are restoring as well.
jrwingate6 said:
The Sensation is the first Android device that will restore most of my downloaded applications I had on my previous phone. Does anyone know how to stop this from happening?
Thank you
Update: Even all of the phone settings are restoring as well.
Click to expand...
Click to collapse
Settings -- Privacy then uncheck what you don't want restored
I tried that but it keeps on installing them. Maybe I have to skip the Google Account setup process and change those settings first. After which I'll add my Google account.
Didn't do anything for me. I think my profile is hosed on Google's servers. It hasn't tried a sync for me in months. I may try to leave it unsynced for a day and then recheck it.
I'm about to boot into my Sensation for the first time. There used to be a setting (though it may have been a CM thing) when you had to enter your username/password where you select "disable restore"... is that option not available here?
Is there any way to prevent sync before logging in? I had tried a bunch of new apps over the last week or so, and have no intention to keep them but am afraid Google will reinstall them.
TIA
omario117 said:
I'm about to boot into my Sensation for the first time. There used to be a setting (though it may have been a CM thing) when you had to enter your username/password where you select "disable restore"... is that option not available here?
Is there any way to prevent sync before logging in? I had tried a bunch of new apps over the last week or so, and have no intention to keep them but am afraid Google will reinstall them.
TIA
Click to expand...
Click to collapse
The check box your referring to is there but unchecking will not do anything. Your applications will still install. I did it twice. What you need to do is skip the initial Google Sync Setup. When the phone boots go into privacy settings and uncheck the bottom two boxes. Then sync your Google accounts. That worked for me. This is going to sound off but the reason I proposed this question is because the phone seems noticeably slower when syncing your applications. I have tried it on two different Sensations multiple times with the same results. It's actually pretty odd.
jrwingate6 said:
The check box your referring to is there but unchecking will not do anything. Your applications will still install. I did it twice. What you need to do is skip the initial Google Sync Setup. When the phone boots go into privacy settings and uncheck the bottom two boxes. Then sync your Google accounts. That worked for me. This is going to sound off but the reason I proposed this question is because the phone seems noticeably slower when syncing your applications. I have tried it on two different Sensations multiple times with the same results. It's actually pretty odd.
Click to expand...
Click to collapse
I wonder if some system setting is being added that doesn't belong. That could explain why my experience seems a lot better with the phone's performance compared to others regarding general lag, network and launcher performance. It would be interesting if that was causing it.

[Q] Android Twitter notifications still don't work.

Ever since I switched back to my Android phone, Push notifications for mentions never worked on my account anymore. Every time I go to enable it and push back, then go back to see if its still enabled, it automatically disables itself. Now I thought to my self that the app could be just broken, but I have 2 Twitter accounts, and my secondary account I use gets notifications just fine, buy my main one doesn't want to keep them enabled. So I thought it was my phone so I tried logging in on another Android device I have, same problem. Now with the new update that they released today, me thinking it would fix the problem, I go to turn on notifications, then I get "Updating Notification Settings" ......... "There was a problem updating notification setting". I have tried Googling this but can't find a fix anywhere. Any ideas?
Abdelati786 said:
Ever since I switched back to my Android phone, Push notifications for mentions never worked on my account anymore. Every time I go to enable it and push back, then go back to see if its still enabled, it automatically disables itself. Now I thought to my self that the app could be just broken, but I have 2 Twitter accounts, and my secondary account I use gets notifications just fine, buy my main one doesn't want to keep them enabled. So I thought it was my phone so I tried logging in on another Android device I have, same problem. Now with the new update that they released today, me thinking it would fix the problem, I go to turn on notifications, then I get "Updating Notification Settings" ......... "There was a problem updating notification setting". I have tried Googling this but can't find a fix anywhere. Any ideas?
Click to expand...
Click to collapse
Having the exact same problem.. tried deleting the data, removing the account. Uninstalling and reinstalling the app.. try checking if just 'Tweets' works.. that one works for me. But I don't want that.. lol
I'm having the same issue, I even tried resetting my phone from scratch with no data whatsoever, I even formatted it and wiped everything, I'm using CM9 on a Samsung Galaxy S2
RUnning the new v3.2.0, trying to set notification preferences, when I exit back to acct prefs, I get a toast saying "There was a problem updating notification settings." Is that what you're seeing as well?
---------- Post added at 03:18 AM ---------- Previous post was at 03:17 AM ----------
Abdelati786 said:
Ever since I switched back to my Android phone, Push notifications for mentions never worked on my account anymore. Every time I go to enable it and push back, then go back to see if its still enabled, it automatically disables itself. Now I thought to my self that the app could be just broken, but I have 2 Twitter accounts, and my secondary account I use gets notifications just fine, buy my main one doesn't want to keep them enabled. So I thought it was my phone so I tried logging in on another Android device I have, same problem. Now with the new update that they released today, me thinking it would fix the problem, I go to turn on notifications, then I get "Updating Notification Settings" ......... "There was a problem updating notification setting". I have tried Googling this but can't find a fix anywhere. Any ideas?
Click to expand...
Click to collapse
Dan, I should have finished reading your post, lol
Yeah i guess its not just me, but im wondering why it does that for specific accounts? Like my second Twitter account works fine. I downloaded the Twitter 3.0 apk from 4shared, and that worked fine. I guess They keep breaking their own app.
3.0 works for you? Sweet. I'm gonna give it a go
Sent from my Nexus S using XDA
Trying to revoke all apps on twitter web on pc. Setting > Apps > Revoke all apps.
Work for me
Sorry for my bad english
GXXZE said:
Trying to revoke all apps on twitter web on pc. Setting > Apps > Revoke all apps.
Work for me
Sorry for my bad english
Click to expand...
Click to collapse
Thank you very much! This actually worked
Worked for me too, just had to remove my account from the phone and sign in again afterwards.
I Am Also Face This Problem
i am also face same problem with my twitter notifications.
why ...
anybody know how can solve that problem???
GXXZE said:
Trying to revoke all apps on twitter web on pc. Setting > Apps > Revoke all apps.
Work for me
Sorry for my bad english
Click to expand...
Click to collapse
Thanks a lot, worked for me as well
Cheers
My notifications work well but there's no sound. Does anyone else got this problem?
GXXZE said:
Trying to revoke all apps on twitter web on pc. Setting > Apps > Revoke all apps.
Work for me
Sorry for my bad english
Click to expand...
Click to collapse
Works for me too, thank you. Really i cant belive all apps i granted acces to my TW account, even my ATARI 2600 had acces to my TW XDDD
GXXZE said:
Trying to revoke all apps on twitter web on pc. Setting > Apps > Revoke all apps.
Work for me
Sorry for my bad english
Click to expand...
Click to collapse
This worked perfectly! Thanks
Im on a samsung galaxy s 2 and having the same trouble, where do I find revoke applications?? Thanks guys
This happens when you have multiple mobile (android and ios) devices all signed in to one twitter account. Somewhere along the line, in between flashing ROMs with different build id's and or having two devices will confuse Twitter in a sense, so sign out and uninstall twitter from the other devices, go the desktop twitter site, and in settings, revoke twitter permissions you've granted and sign back in on your device. Everything will work fine. You'll be surprised that every twitter app you've ever tried is still in there, with access. Kill em' all....
Using the browser this link http://mobile.twitter.com/settings/change_ui will take you to the desktop version. Its a pain otherwise.
Settings>Apps you'll see it from there..
Sent from My Beast™
GTP7310
I did not have to remove all app access on twitter website - just removed any linked to mobile apps
revoke all apps! worked for me to!!
Thanks man!
Abdelati786 said:
Ever since I switched back to my Android phone, Push notifications for mentions never worked on my account anymore. Every time I go to enable it and push back, then go back to see if its still enabled, it automatically disables itself. Now I thought to my self that the app could be just broken, but I have 2 Twitter accounts, and my secondary account I use gets notifications just fine, buy my main one doesn't want to keep them enabled. So I thought it was my phone so I tried logging in on another Android device I have, same problem. Now with the new update that they released today, me thinking it would fix the problem, I go to turn on notifications, then I get "Updating Notification Settings" ......... "There was a problem updating notification setting". I have tried Googling this but can't find a fix anywhere. Any ideas?
Click to expand...
Click to collapse
Not getting push notifications on my Samsung galaxy note 2 4.1.2 .twitter ver 4.1.2 .have tried revoking access .signing out of device app.deleteing the app reinstalling then signing bk in .activating master sync and twitter sync.still not getting and notifications. able to get whatsapp Facebook gtalk and other notifications without any problem.
Just go to twitter.com / Settings / App / Then revoke Twitter for Android.
After doing it, Log in to Twitter for Android, put you password, and notifications should work!

GMail not "push" syncing

Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
TheMathMan said:
Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
Click to expand...
Click to collapse
Sync works fine here!
Did you accidentally tik the Sync Icon on the QuickSettings screen and disabled syncing?
No. That was one of the first things I checked.
Have you tried removing the Google account from your phone and then readding it?
If not then clear cache to Google Play Services, remove your Google Account, reboot.
Add your Google Account and it should work.
TheMathMan said:
No. That was one of the first things I checked.
Click to expand...
Click to collapse
see if this is checked Gmail app>Label settings> Notify for every message.
if it is unchecked, check it.
I haven't, but that wouldn't explain other apps not syncing either. It seems it is a general push notification issue.
They will arrive if I reboot my phone but after that, no joy
TheMathMan said:
I haven't, but that wouldn't explain other apps not syncing either. It seems it is a general push notification issue.
They will arrive if I reboot my phone but after that, no joy
Click to expand...
Click to collapse
Read my post above, http://forum.xda-developers.com/showpost.php?p=54923026&postcount=4 try that
zephiK said:
Read my post above, http://forum.xda-developers.com/showpost.php?p=54923026&postcount=4 try that
Click to expand...
Click to collapse
I would do that as well.
Additionally OP, you didn't wake block any sync services?
Ok , I'll try tonight
teh roxxorz said:
I would do that as well.
Additionally OP, you didn't wake block any sync services?
Click to expand...
Click to collapse
Good point.. as well as to add,
- Any hosts block (Adblock?)
- Blocking permissions to apps
- Greenify (Don't greenify every single app)
- Xposed modules?
zephiK said:
Good point.. as well as to add,
- Any hosts block (Adblock?)
- Blocking permissions to apps
- Greenify (Don't greenify every single app)
- Xposed modules?
Click to expand...
Click to collapse
Nope, none of that. Running stock with nothing like that enabled.
Oh okay well just give the clear cache, remove acct, reboot, add it again. See if it works.
OK. I removed all accounts including Google, and wiped cache and phones cache from recovery. Still seems like it's not working and have to so it manual.
Still no joy. Just checked GMail and had plenty of emails from last night. Reset phone then I guess.
TheMathMan said:
Hi all
For some reason, despite being clearly ticked to auto sync, it only refreshes manually.
Any ideas? Some other apps like Words With Friends have also stopped syncing.
I haven't done anything and am running stock 30O update unrooted.
Cheers.
Paul
Click to expand...
Click to collapse
Had your problem before. Go to gmail app>settings(at the bottom of the swypeable menu)>click on yuor gmail account>synchronise gmail
guitarhero2 said:
Had your problem before. Go to gmail app>settings(at the bottom of the swypeable menu)>click on yuor gmail account>synchronise gmail
Click to expand...
Click to collapse
I'll give it a go
It was already ticked. Oh well, factory reset.
I wanted to unlock Bootloader and root at some point anyway...
TheMathMan said:
OK. I removed all accounts including Google, and wiped cache and phones cache from recovery. Still seems like it's not working and have to so it manual.
Click to expand...
Click to collapse
I believe they wanted you to clear cached from Google Services in the app section and not in recovery. I have had similar issues like yours before and clearing Google services data and cache have helped
I did that too prior
My problem has been resolved by removing Gmail update, and now it's pushing again!

LG Stylo Cricket (H63410g) Google FRP lock bypass...stuck, requesting input

Hello,
Long time lurker, first time poster, so forgive me in advance for any rules I've overlooked. I'll start by saying I am the legitimate owner of the phone. I have searched all over for information regarding FRP bypass for this particular phone and version, but have come up with nothing. I believe I found a method that gets me halfway to the goal, but I'm stuck at a particular point. Let me quickly go through what I've done so far;
1) After factory reset, from the main setup screen, go into accessibility.
2) At the bottom, click Switch Access.
3) Enable Switch Access, and then click settings in the lower right.
4)At the bottom, click Assign Keys to Actions
5) At the bottom, assign a key press to overview. I use volume down.
6) Back out to the device setup home screen.
7) Click through until you reach the network selection screen.
8) You will need to connect to a network that requires sign-in through a browser. The xfinity hotspots work the best.
9) Once connected to xfinity, the phone will auto open Chrome.
10) Use a free trial for xfinity hotspot, or log in with your comcast credentials.
11) Search google for "google maps", and find the result for google maps.
12) when you click on the google maps link, it will open a menu asking you to choose either chrome or the maps app.
13) select the maps app, and do a search for a random business that has a phone number.
14) Once the business info comes up, click call.
15) This will open the phone app. From there, go into the settings, and click on sound settings.
16) Voila! This brings you to the settings menu.
Now, my issue. It seems there is no way (or no option at least) to do a soft system restore from within the operating system. Now, I have tried disabling various apps, and stopping various proccesses in order to remove whatever process is responsible for the FRP notice, but to no avail. Ive even rooted the device and uninstalled anything I could think might be the culprit.
What do we do next folks??
Halp!
Thanks.:good:
I had this happen to me earlier and used this method. www(dot)youtube(dot)com/watch?v=b7xlXPDBxmY Just go download the file over at his blog. Put the phone in download mode and pick option #2. His phone reboots automatically in the video. Mine didn't, but I just powered it off and back on. I then had the option to skip past the the email portion.
just unplug ur router exactly when the phone says checking for updates and it'll let you skip the whole Google account thing. but you have to do it at the perfect time. took me 5 or 6 tries but it worked[emoji56]
Sent from my LGLS885 using XDA-Developers mobile app
Bumping to see if there's been another legit solution. I too have an LG G Stylo locked with the FRP. I've tried reflashing stock firmware, I've tried the Tungkick software, I've tried 6th_hokage's sofrware too, still no success.
theycallmegriz said:
Bumping to see if there's been another legit solution. I too have an LG G Stylo locked with the FRP. I've tried reflashing stock firmware, I've tried the Tungkick software, I've tried 6th_hokage's sofrware too, still no success.
Click to expand...
Click to collapse
https(colon)//youtu(dot)be/sNPdLHu33ac
logikgr said:
https(colon)//youtu(dot)be/sNPdLHu33ac
Click to expand...
Click to collapse
Thanks but no, doesn't work. The overview and allow from unknown sources features have been patched. Can't use either option despite being able to backdoor into the browser, downloading the app, and even selecting it to install.
Interesting. What version numbers do you have?
logikgr said:
Interesting. What version numbers do you have?
Click to expand...
Click to collapse
It's Running Marshmallow, 6.1, ZV7 iirc. it's the sprint Variant.
has anyone tried just unplugging ur router at the precise time that ur phone switches to"checking for updates"? worked for me!
Sent from my LGLS770 using XDA-Developers mobile app
I have a lg g vista with frp lock. My issue is on setup wizard screen i have no accessibility button under language tab. Why. Can it be reinstalled. Or is there another way to bypass. Thanks
Done and done
Ive got this tackeled and hog-tied. I can walk you through it. Message me.
Skitzo2346 said:
Ive got this tackeled and hog-tied. I can walk you through it. Message me.
Click to expand...
Click to collapse
Im having this problem as well, any help would be greatly appreciated
easy peasy
Look I nuked my phone I'm typing on a tripped out barcode scanner. I used lg backup to get through on my stylo. After the reset try and connect to a generic WiFi and then do a screen shot and share it via email that will get you on the web and then you should be able to search for and open up the settings app by choosing manage accounts while in the browser. Once your in settings clear all data on every app that says Google. But if you clear setup wizard you should be good. Then you should be able to restart as a new device
Try disabling the Set Up Wizard
Skitzo2346 said:
Ive got this tackeled and hog-tied. I can walk you through it. Message me.
Click to expand...
Click to collapse
How did you do it?
I've made it to the browser and google settings to manage account but it keeps trying to log me in google and ibcant access phone settings
Skitzo2346 said:
Ive got this tackeled and hog-tied. I can walk you through it. Message me.
Click to expand...
Click to collapse
hey can I get some help with this?
---------- Post added at 03:15 PM ---------- Previous post was at 02:58 PM ----------
Skitzo2346 said:
Ive got this tackeled and hog-tied. I can walk you through it. Message me.
Click to expand...
Click to collapse
what's the trick?
No matter what you do if you can use any method to access the settings app/page from there you can go into the apps section and just disable the setup wizard and you'll get into the phone.
Ive been working on this for hours it feels like, last time i bypassed in ten minutes (different phone). Wont allow me to disable setup wizard or google play services, what options are there? Everything i have tried they have blocked ...

Samsung Galaxy S8 Plus Screen Timeout

Does anybody else have a problem with the screen timeout settings? It seems to remain the same 10-15 seconds no matter what I put it on. Even if I set it to 10 minutes
Good for your battery life! ?

			
				
Are you talking about the lock screen or the normal display after you unlock it. There is no way to change the timeout of the lock screen.
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
joshlee80 said:
I get that too. It times out no matter what time I set it!
This is driving me crazy!!
Click to expand...
Click to collapse
Might have something to do with face recognition. (Smart Stay) try messing with those settings too. I receive mine today so ill look into it too.
I'm having the same issue. Spent all night messing with every setting to no avail. Incredibly frustrating.
think its about smart stay, or did you use any battery saver that comes with the phone?
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
[email protected] said:
Does the same thing with smart stay on or off (unless you're staring right at the screen in good lighting), no battery saving modes used. On the phone with Samsung right now
Click to expand...
Click to collapse
Please let me know? I would like to find out what Samsung says!
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
[email protected] said:
They used smart tutor to access my phone and looked at all the settings. Said they would call me back when they have a solution. Didn't ever verbally confirm it as an issue, not holding out much hope
Click to expand...
Click to collapse
just for your info, I did spoke to Samsung as well and I reset the phone as they told me to. They are thinking there is something contradiction between your old backup data and current. It actaully fixed the issue but now I found a dead pixel.... shoot. Now I will have to go to T-mobile for the replacement phone. Hope they accept it.
So did they just have you do a factory reset? Sorry to hear about the dead pixel what a bummer. Anything you could tell me about what they had you do would be much appreciated.
Thanks!
I'm glad its not just me, I'm going to factory reset to see what happens. I've been using a Stay Alive app in the meantime
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
[email protected] said:
Installed the T-Mobile software update, made no difference. So far the only thing that seems to work for me is a factory reset and to set it up as a new device; restoring any devices through Google seems to result in the same issue. Restoring data from devices linked to Samsung account (which I have to if I log into Samsung account while setting up for some reason) doesn't seem to matter one way or the other.
Mine is working for now going to start installing my apps and hope it continues to do so
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Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
joshlee80 said:
Hi, Thanks for the info. So which one did have an impact? Google backup or Samsung Cloud? I only restored phone number and picture from google and didn't even try Samsung cloud.
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Click to collapse
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thanks a lot! it helps! I am getting a warranty exchange for the dead pixel. You cannot get this exchange from Samsung directly but from the service provider.
[email protected] said:
Samsung cloud seems to have no effect. Restoring app data (can add Google accounts etc. just do not restore data from any other devices when prompted) from any devices linked to my Google account causes the issue eveytime. Set up as a new device and manually selected apps to install from my list of apps in play store and all is well.
Hope this helps
Click to expand...
Click to collapse
Thank you so much, so much help. It worked
I find even playing games my phone goes onto lock mode if I'm not touching screen.
Annoying.

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