Database Info

Rebooting on phone calls

Came across an interesting issue with my RAPH whilst away.
The phone would reboot when ringing, or making outbound calls, sometimes the call could be established and a conversation could be had for a random amount of time (never more than a minute) and the phone would suddenly reboot.
I fixed the issue by turning off bluetooth (might have been looking for my headset) and just changing every setting in "Phone" to something and then changing it back.
Havent had an issue since.
figured id post incase anyone else had this frustrating issue.

I guess this might be solved with a different Radio version.
what version are you in?

atreidae said:
Came across an interesting issue with my RAPH whilst away.
The phone would reboot when ringing, or making outbound calls, sometimes the call could be established and a conversation could be had for a random amount of time (never more than a minute) and the phone would suddenly reboot.
I fixed the issue by turning off bluetooth (might have been looking for my headset) and just changing every setting in "Phone" to something and then changing it back.
Havent had an issue since.
figured id post incase anyone else had this frustrating issue.
Click to expand...
Click to collapse
Are you using S2U2 by any chance?
Mine started doing it since i put S2U2 on but am not sure if its entirely to blame.

Hi all,
I have been doing further testing and can report that S2U2 is not the problem. Its a device issue that occurs when i roam to a GSM network. When on 3G its usually fine. I have just upgraded radio to the .28 to see if this helps.
Both myself and my brother who have the same devices are seeing the same issue. I have seen it on the 3 rom and also the HTC asia rom hence why im looking at radio now.

I tried Radio .32 with no luck. Tried a few different ROMS as well, ROMEoS, the HTC ASIA update as well as the updated 3 ROM with no joy. Shame cause the phone is great apart form this "showstopper", back to my ever trusty Blackjack until a new handset arrives.
I'm on NextG btw, and problem occurs when swictching between GSM, Edge and HSDPA. Unfortunatey both home and office are in spots that switch between signals depending on where I am in the house/office, very frustrating. I'm also 90% sure it only happens when a call and data are happening at the same time, as my phone syncs wth Exchange, this is regularly.
I rang HTC support, they suggested a hard reset, which of course I've done many times, otherwise return for repair/replacement.

[Q] Nexus 5 radio refuses to turn on

Hi all,
My Nexus 5 was working perfectly fine on Purity ROM for months. A week ago, the battery ran down and the phone turned off. I charged it overnight, and when I powered it on next day, It had no mobile service. Trying to search for networks, I get "Error while searching for networks".
I toggled airplane mode... no change.
I rebooted the phone... no change.
I checked the phone status, signal strength was zero, and the radio showed as off.
SIM was replaced to no avail, and the original SIM works fine in another phone.
To troubleshoot, I reflashed to current stock images (KTU84P) and wiped cache; no luck.
I have now tried every stock ROM back to KOT49H, and even tried the dev preview of L.
I also tried flashing Carbon, SlimKAT, and MIUI, nothing changes.
Dialling *#*#4636#*#* brings up the testing menu, but I can't turn on the radio. No error, it just won't toggle the button.
I tried to flap the radio via adb shell using
radiooptions 0<reset radio>
radiooptions 5 <turns radio on>
radiooptions 6 sp.telus.com <sets APN>
At one point it came alive enough to tell me I had voicemail, showed my phone number, and showed me a list of available APNs, but that's it. It still wouldn't find any networks.
I checked the radio log:
logcat -b radio
This pops up when I try to search for networks
D/RILJ ( 1413): [0735]> QUERY_AVAILABLE_NETWORKS
D/RilRequest( 1413): [0735]< QUERY_AVAILABLE_NETWORKS error: com.android.internal.telephony.CommandException: GENERIC_FAILURE ret=
and this when I try to manually turn on radio in testing menu:
D/RILJ ( 1413): [0738]> RADIO_POWER on
D/RilRequest( 1413): [0738]< RADIO_POWER error: com.android.internal.telephony.CommandException: GENERIC_FAILURE ret=
I rooted and installed GetRIL; it reports "Unknown RIL found", and the only RIL it has available for install is M8974A-1.0.25.0.23 (from build KOT49H). I suspect the database is out of date.
Any suggestions? I can't believe this is a hardware failure out of the blue.
Thanks in advance for any help.

Same problem here
upright_animal said:
Hi all,
My Nexus 5 was working perfectly fine on Purity ROM for months. A week ago, the battery ran down and the phone turned off. I charged it overnight, and when I powered it on next day, It had no mobile service. Trying to search for networks, I get "Error while searching for networks".
I toggled airplane mode... no change.
I rebooted the phone... no change.
I checked the phone status, signal strength was zero, and the radio showed as off.
SIM was replaced to no avail, and the original SIM works fine in another phone.
To troubleshoot, I reflashed to current stock images (KTU84P) and wiped cache; no luck.
I have now tried every stock ROM back to KOT49H, and even tried the dev preview of L.
I also tried flashing Carbon, SlimKAT, and MIUI, nothing changes.
Dialling *#*#4636#*#* brings up the testing menu, but I can't turn on the radio. No error, it just won't toggle the button.
I tried to flap the radio via adb shell using
radiooptions 0<reset radio>
radiooptions 5 <turns radio on>
radiooptions 6 sp.telus.com <sets APN>
At one point it came alive enough to tell me I had voicemail, showed my phone number, and showed me a list of available APNs, but that's it. It still wouldn't find any networks.
I checked the radio log:
logcat -b radio
This pops up when I try to search for networks
D/RILJ ( 1413): [0735]> QUERY_AVAILABLE_NETWORKS
D/RilRequest( 1413): [0735]< QUERY_AVAILABLE_NETWORKS error: com.android.internal.telephony.CommandException: GENERIC_FAILURE ret=
and this when I try to manually turn on radio in testing menu:
D/RILJ ( 1413): [0738]> RADIO_POWER on
D/RilRequest( 1413): [0738]< RADIO_POWER error: com.android.internal.telephony.CommandException: GENERIC_FAILURE ret=
I rooted and installed GetRIL; it reports "Unknown RIL found", and the only RIL it has available for install is M8974A-1.0.25.0.23 (from build KOT49H). I suspect the database is out of date.
Any suggestions? I can't believe this is a hardware failure out of the blue.
Thanks in advance for any help.
Click to expand...
Click to collapse
Hey man, I'm having the exact same problem. Have you been able to fix it?

Please, don't let the thread die!
I'm also facing the same problem here. I flashed stockversion multiple times to fix, but no success.
I'm getting the same errormessages at logcat, mostly:
isDataAllowed: not allowed due to - Attached= false - SIM not loaded
after 20 hours of investigation still no result.
I'll get in contact with the Google Support tomorrow and I still won't believe this is a hardware problem, especially because my warranty exceeded at f**king Wednesday 27th of January 2015 (one day before the problem occurred).
Please help!

I'm having the exact same issue - phone was working fine until the battery went completely dead during the night. It took me a while to even get it to boot up again and when I did there was no network connection (also says 'no sim card' on lock screen) but everything else is working fine. I flashed stock 5.0.1 onto it and did a factory reset but nothing worked (SIM card also works fine in another phone so its not a network issue). I found this post after finding out about the testing menu and the turn radio on button not responding. I had a look at logcat and it prints out those same messages for me. I think this is probably the first time i've rebooted or let the power get that low in a long time so I'm wondering if cutting the power to the radio triggered something or some sort of internal battery died. Anyone any ideas?

I checked the RIL sequence in a working phone when it has no sim card inserted and it's different to the POWER error shown in the OP's post:
D/RILJ ( 2002): [0049]> RADIO_POWER
D/GSM ( 2002): Radio State: SIM_LOCKED_OR_ABSENT
D/RILB ( 2002): Notifying: SIM locked or absent
so it seems it's unrelated to a missing/broken sim card. I guess it must be down to a hardware fault in the qualcomm chip or connections to it, e.g. damaged pins, modem firmware corrupted, something shorted or dirty etc.
Is there anything I can do to verify this is the case? Like maybe try to send some AT commands directly to the modem, or inspect the phone for damage/dirt (I'm unsure as to where the modem chip/antennas/contacts are on the phone)? It seems to be not an uncommon problem after a year or so of use. I tried to examine the kernel logs e.g. dmesg but didn't notice anything obvious and not really sure what to look for.
Any help much appreciated as the phone is out of warranty (albeit only slightly) and probably not worth the repair cost (if it's even possible to fix).

Did any of you ever find a fix for this issue? I seem to be having the same problem.

lazytt said:
Did any of you ever find a fix for this issue? I seem to be having the same problem.
Click to expand...
Click to collapse
This issue is called "side effects of custom roms".

Is it contagious? Because I dont run custom roms

lazytt said:
Is it contagious? Because I dont run custom roms
Click to expand...
Click to collapse
No. Then you don't need a doctor. You can get a new SIM card or switch to other network provider.

zagorteney said:
No. Then you don't need a doctor. You can get a new SIM card or switch to other network provider.
Click to expand...
Click to collapse
I tried a different network/sim card with the same results. This phone was working fine just a few days ago. It suddenly stopped connecting.

Are they any noticeable bulges to the battery on the rear of the unit? Any battery problems during normal use?

Hello guys. Same problem.. I bought a nexus 5 from someone on ebay and I was ripped off... At first I had the "red light of death" when plugged in.. Then after a few minutes it turned on but was stuck on infinite boot loop and couldn't get past the welcome screen. So I left it for an hour and came back and it managed to stay on for 5-10 minutes at a time. Then I tried my sim card to see if it would connect.. And it didn't it just keeps saying searching.. then it said "error while searching for networks" choose automatically says "cannot connect to this network at this time. try again later" I tried a few self troubleshooting tips but nothing worked...
I went into phone info and it says radio is off and like others, radio cannot be toggled on.. The sim card works in my other phone but not this one. And the APN settings show up..... so im guessing from what people are saying about this problem is that perhaps someone tried to flash a rom that wasn't compatible? And can anyone verify if someone can reflash the stock image or firmware or w/e is that'll do it? Can anyone help me please

povertyd said:
Hello guys. Same problem.. I bought a nexus 5 from someone on ebay and I was ripped off... At first I had the "red light of death" when plugged in.. Then after a few minutes it turned on but was stuck on infinite boot loop and couldn't get past the welcome screen. So I left it for an hour and came back and it managed to stay on for 5-10 minutes at a time. Then I tried my sim card to see if it would connect.. And it didn't it just keeps saying searching.. then it said "error while searching for networks" choose automatically says "cannot connect to this network at this time. try again later" I tried a few self troubleshooting tips but nothing worked...
I went into phone info and it says radio is off and like others, radio cannot be toggled on.. The sim card works in my other phone but not this one. And the APN settings show up..... so im guessing from what people are saying about this problem is that perhaps someone tried to flash a rom that wasn't compatible? And can anyone verify if someone can reflash the stock image or firmware or w/e is that'll do it? Can anyone help me please
Click to expand...
Click to collapse
Open up a eBay dispute and they'll refund you

dicecuber said:
Open up a eBay dispute and they'll refund you
Click to expand...
Click to collapse
Heh... Problem is guy listed it for "parts only" (plz dont burn me just read my reason why..)but the description only said phone gets warm when charging and battery doesn't last all day.. I could have lived with that except the phone was a steaming pile and there were several issues.. After speaking with him yesterday and today, he only offered a 50 usd partial refund or to send it back and get 120 USD back. I talked him into a 60usd refund... I wasnt sure if I could get any money back at all if I went through ebay or paypal. I'll either keep it as an iPod now or sell it as is. And lose only 50 bucks or something.
So tonight I found a guy locally who knows how to root androids and fix issues like this stuff... He spent an hour and a half on my phone... Tried everything... And NOTHING worked. So.. Whatever... Lesson learned...

lolcakes203 said:
Are they any noticeable bulges to the battery on the rear of the unit? Any battery problems during normal use?
Click to expand...
Click to collapse
no and no

I've been busy so wasn't able to look into this any further since. I think it might be related to the battery somehow, as I've read several reports of how it started when the phone ran out of juice completely. My next step was to try to send AT commands directly to the modem to see if it responds at all but I reckon something got fried or a particular power circuit cut out.

Same problem
I wish someone would post a fix for this. I'm having the same problem

I have this problem too. Starts on saturday after run out of battery. Someone found a solution?! please!!!

same error messages but not the same phone
http://forum.xda-developers.com/gen...rk-caterpillar-s50-help-t3142484#post61543201

upright_animal, did you solve the problem?

[Q] OnePlusOne - Numerous Issues?!

Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,

You probably should flash another modem & then try.Here
http://forum.xda-developers.com/showthread.php?t=2824139
Sent from my One using XDA Premium 4 mobile app

LukaZilla said:
Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,
Click to expand...
Click to collapse
Hey there fellow Aussie. See link provided by other member, it should fix you up.
Transmitted via Bacon

That modem actually proved to be worse for me.. Before I didnt have stable 3G connection.. that modem made my 4G connection worse too. The best, and most stable modem I have found thus far is in the latest nightlies. It is still very very very weak when it comes to 3G connectivity but its better than everything else I have tried. And believe me, I have tried pretty much every rom there is on this forum including XNPH22R, XNPH25R, MahdiRom, CyanHacker, and All the nightlys.
The only one I havent tried is Color OS because I am afraid it will lock my bootloader again.

signal issue

I boot up the phone with an inserted sim card and displays "No Service", I had it on android 4.4.4 before and changed radios, did pretty much everything that I can find on the internet (did a lot of searching) this is my main sim card I use for my other phone, just paid my bill today...
went to the service menu via #*#*4636#*#* > phone settings "0 dbm 99 asu" and just steady on there never changes.
changed the rom to cyanogenmod 13 because I just use this phone as a storage device/communication phone but would be nice to get it working, I'm sure there's a way to fix this.
I'm using Wind Mobile.
Please comment and tell me what suggestions you have below.
Thanks.
-Trippz

Has the phone always been like this? Is the imei correctly displayed from the dialler menu? Is it possible that the imei has been blacklisted? You have the d820?

Maybe it is a hardware issue..
There are two wires that run along the edges with a connection point at each end, maybe check those? Also, the daughterboard contains an antenna also. I am just throwing out ideas.. I would attach relevant photos but XDA isn't letting me yet.

audit13 said:
Has the phone always been like this? Is the imei correctly displayed from the dialler menu? Is it possible that the imei has been blacklisted? You have the d820?
Click to expand...
Click to collapse
IMEI is displayed whenever I turn it on, I bought the phone like this with a cracked screen still had the same problem, I changed the screen nothing happened... maybe happened from the impact of the phone falling.
I had a spare phone and tried to change the board with the antennas located at the bottom of the phone didn't make a difference, I changed the motherboard with one that works and used the same antenna board at the bottom and it works, so it could be a hardware issue, might try re-flow in the oven/use a heat gun if I can't find anything to fix it.

LiLTrippz said:
I boot up the phone with an inserted sim card and displays "No Service", I had it on android 4.4.4 before and changed radios, did pretty much everything that I can find on the internet (did a lot of searching) this is my main sim card I use for my other phone, just paid my bill today...
went to the service menu via #*#*4636#*#* > phone settings "0 dbm 99 asu" and just steady on there never changes.
changed the rom to cyanogenmod 13 because I just use this phone as a storage device/communication phone but would be nice to get it working, I'm sure there's a way to fix this.
I'm using Wind Mobile.
Please comment and tell me what suggestions you have below.
Thanks.
-Trippz
Click to expand...
Click to collapse
Good morning brother I have one just like a similar problem Might decirmer if in service mode * # * # 4636 # * # * in mDcPowerState line = you appear in my case comes 2147483647 which apparently is a mistake , it should be number one .

I've got the same problem. Someone help?

Problem dropping calls

Hey
Does anyone experience problems of phone having full signal and then dropping it.
The problem I'm experiencing is frequent dropout during calls and being unable to establish them afterwards.
I can send texts and use the internet one minute and the next the phone doesn't work and drops my calls as well as doesn't accept them.
I tried swapping SIMs, rebooting, flight mode, you name it. The phone starts working again after about five minutes.
Here is the error:
https://drive.google.com/file/d/1e6_D3RM6luCK_LWDQSmOq-gJmmxjQOd9/view?usp=sharing
I would really appreciate some help. I highly suspect that this started happening with one of the latest updates.
I'm on a vanilla 12.0.3 Global rom.
Cheers

DavidMarmon said:
Strange
Click to expand...
Click to collapse
Yup. I have it pinpointed to a software problem as the phone worked just fine until a couple of updates ago. I can't however work out what could cause it.
I'm currently trying toggling VoLTE and changing APN settings (APN had wrong settings but still worked). Maybe the combination of both could cause problem.
I have also found out that SMS and data connection works fine all the time. It's just the calling function that causes the problem. I can listen to Spotify all day and it will work but as soon as someone tries to call me the signal will drop and everything stops. When I call the same thing happens. The bars just drop to 0 and playback stops. It resumes right after and works fine as long as I don't try to call. If I do the same thing happens.
The issue resolves itself after 5-30 minutes or so and then everything works totally fine.
So yeah if I had a rooted phone I would definitely contribute this to faulty rom or a rogue app. But I don't have one so it should work fine.

I've managed to capture it on video (sorry for the shaky camera but it was hard to film using one hand):
https://www.youtube.com/watch?v=kxusuCwsiBc&t=2s
Reboots, flight mode, swapping SIM cards (using a brand new one), using a SIM in slot 1 or slot 2, heck both slots, VoLTE on or off... I have literally tried everything. Nothing changes. Placing the same card in my other phone is fine. The problem happens everywhere and not only in one place so it's not reception. Also it doesn't matter if I'm moving or not so it's not switching between towers.

Same prob
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????

fautsoops said:
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????
Click to expand...
Click to collapse
Sort off. I had to send it to a service center and they've returned my money as it was deemed irreparable.