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Something strange is happening to my Nexus 5 (rooted, stock ROM & kernel): it doesn't download some kind of files, regardless of if I'm connected to a Wi-Fi or to a cellular network.
When I surf the internet through Chrome everything works fine; pages and images load correctly. However if I try downloading, for example, an .apk, the download is not successful, it doesn't even start. Similarly, I can perfectly chat on WhatsApp with no problems, however I cannot download photos or videos. And again, Twitter loads everything but pictures (I can see all the tweets on my home but I can't see any kind of pic, not even the profile pictures). Also, I don't get tweets notification. I already cleared the cache of every application, and I also tried uninstalling and reinstalling Twitter, with no results.
This happened in the past because of a wrong configuration of my APN, but since this happens on Wi-Fi too, I cannot explain the cause. Can you help me?
EDIT: SOLVED, CLICK HERE
Jaggions said:
Something strange is happening to my Nexus 5 (rooted, stock ROM & kernel): it doesn't download some kind of files, regardless of if I'm connected to a Wi-Fi or to a cellular network.
When I surf the internet through Chrome everything works fine; pages and images load correctly. However if I try downloading, for example, an .apk, the download is not successful, it doesn't even start. Similarly, I can perfectly chat on WhatsApp with no problems, however I cannot download photos or videos. And again, Twitter loads everything but pictures (I can see all the tweets on my home but I can't see any kind of pic, not even the profile pictures). Also, I don't get tweets notification. I already cleared the cache of every application, and I also tried uninstalling and reinstalling Twitter, with no results.
This happened in the past because of a wrong configuration of my APN, but since this happens on Wi-Fi too, I cannot explain the cause. Can you help me?
Click to expand...
Click to collapse
try a different browser. the aosp browser downloads everything.
simms22 said:
try a different browser. the aosp browser downloads everything.
Click to expand...
Click to collapse
Already tried using many different browsers. It's not a browser's problem because
- I have never had any problem with Chrome
- The problem I'm reporting is affecting multiple apps
Jaggions said:
Already tried using many different browsers. It's not a browser's problem because
- I have never had any problem with Chrome
- The problem I'm reporting is affecting multiple apps
Click to expand...
Click to collapse
and you tried your carriers correct apn?
simms22 said:
and you tried your carriers correct apn?
Click to expand...
Click to collapse
Yes, I did
Finally I discovered what the problem was. There was something wrong with the /data partition (or with its permissions, I don't know) and I couldn't write on the internal SD card. I realized this was the problem because:
- I took some photos and they didn't save
- I took a screenshot and an alert notification said it couldn't be saved
- ES File Browser saw /sdcard empty.
I resolved with a factory reset.
Okay, guys, here's the problem. I have been pulling my hair out for days over this. On any Lollipop ROM I install, no matter what combination of gapps and AOSP ROM I install on my OPO, after completely and totally formatting caches, system, data, and /data/media, the problem persists:
Always after logging into an account, but not always the same one, I start to get an error "android.process.acore has stopped." It happens every few seconds and renders the device unusable. I have tried every fix I could find online, including wiping contacts storage data, contacts data, etc. I have formatted my phone several times, and each time the problem comes back. It only stops when I disable Contacts Storage in settings, which then in turn disables all contacts functionality.
This is getting totally ridiculous, and the only thing I can think of is that the AOSP version of contactsprovider.apk is totally corrupt. Any ideas?
I have the same problem... Did you succeed in resolving it?
flolep said:
I have the same problem... Did you succeed in resolving it?
Click to expand...
Click to collapse
Somewhat. The issue manifests itself when Facebook is synced with your contacts, and you use Facebook OAuth to sign into another app. For whatever reason, this causes the contacts app to go nuts, and the only way to fix it once it happens is to get rid of the Facebook app. It's a bug that is quite beyond me to fix. There is a modded Facebook apk floating around somewhere, that has had permissions modded so it's not allowed to use your contacts or register as an account in your phone. That works. It also works if when you install a new ROM, you sign into any apps that use your Facebook login before you install the Facebook app, that way you log into them with the browser and they never talk to the contacts app. Once you have installed the Facebook app, DO NOT EVER click "Sign in with Facebook" in any app on your phone, or you're screwed again.
That's pretty much what I've come up with thus far. Hope that helps.
EDIT: Here's the link to the thread with the modded Facebook apk: http://forum.xda-developers.com/showthread.php?t=2333637
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
prometheus1010 said:
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
Click to expand...
Click to collapse
It happens for other phones users... See here : https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Thanks for your partial solution @jkotzker... For me it's a no go because I am a big facebook user and I can install app with Facebook account linked at anytime... It's really really annoying to not log with Facebook account if the Facebook app is installed I don't know what to do... I tried everything like you.
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
marcviado said:
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
Click to expand...
Click to collapse
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
pablo1215 said:
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I didn't find one...
I talked about this problem in xda temasek rom thread and ak kernel thread without success. I even sent a message on official cyanogenmod website, with last crash and logcat attached. No success. The problem happened in 2012 too... And since then, Google didn't have a solution for it.
It seems that Google is finally aware about this problem and the correction could arrive in "a future version"... Well. I want it now... Indeed, there seems to be only to increase the buffer transaction between applications and contact storage from 1MB to 2MB for example, to have it corrected. But no dev wants to do it because the problem cannot be reproduced! And it's rare! But we have it! It's incredible to have it back after a full wipe... And happening randomly, just after a random sync between application and Android system...
Any more updates on this issue/ anything else we can do to get this resolved? Even my partial, temporary solutions have stopped working, and I am getting really frustrated.
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
t3chn0s1s said:
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
Click to expand...
Click to collapse
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Aditya Srinidhi said:
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Click to expand...
Click to collapse
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
t3chn0s1s said:
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
Click to expand...
Click to collapse
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Aditya Srinidhi said:
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Click to expand...
Click to collapse
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
t3chn0s1s said:
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
Click to expand...
Click to collapse
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
flolep said:
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
Click to expand...
Click to collapse
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
t3chn0s1s said:
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Click to expand...
Click to collapse
No. Not yet. But. Well. CM12 is already good functionality wise. And with this bug disappeared it's really a happiness.
---------- Post added at 12:42 AM ---------- Previous post was at 12:39 AM ----------
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Yeah, yeah. Already tried... Lol. I think I tried every single advice given in all the Android forums of the world on this bug lol. Well. Google finally heard us. +++
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Neither worked but thanks for the suggestion. I did find a Facebook work around. Found the Lite Version via a Google search (since its technically not available in the US) , installed it and it works fine. No android.process.acore FC's or repeated pop ups.
Update: This problem reared its ugly head again on CM12 and I ended up having to uninstall Twitter this time. So, now I'm on CM12s and as soon as I logged into my other Google account user Boxers email app I got the android.process.acore crash again. Uninstalling that app immediately stopped it. God I can't wait for 12.1 for our OPOs. This problem is absolutely ridiculous. I can't take this anymore. I really can't use ANY social media apps unless its like Tinfoil for FB or Twitter. I don't have any connected accounts except Google & Cyanogen.. Which I truly can live without but... Just for the hell of it.... Knowing I have a backup and I'm about to clean flash the latest stock build I tried to add Waze and it caused the crash all over again. Uninstalling Waze didn't help. I shouldn't have to deal with this. Only way to stop it is to disable contacts storage. Once it begins it doesn't stop. Effing Google with their half baked crap.
Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.
I've got an issue that I also saw on my note 8 before I switched to the op 7, when I go to install or update apps from the Google play store it gets to 99 percent or 100 percent it hangs and doesn't finish the install. I've tried all the wipes and clearing data and cache. Any ideas? Thanks.
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
johnny tsunami said:
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
Click to expand...
Click to collapse
Scratch that, worked installing 2 apps, back to the same.
I have the same problem. There are brief moments when everything just works, but they are rare and it's ultra annoying
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
johnny tsunami said:
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
Click to expand...
Click to collapse
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Professor_Woland said:
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Click to expand...
Click to collapse
Just curious, did you reuse your sim card?
johnny tsunami said:
Just curious, did you reuse your sim card?
Click to expand...
Click to collapse
You mean transfer it from old phone to Oneplus? Yes.
Professor_Woland said:
You mean transfer it from old phone to Oneplus? Yes.
Click to expand...
Click to collapse
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
johnny tsunami said:
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
Click to expand...
Click to collapse
And you tried with New one? It works with New sim?
I haven't, need to take it in to have it copied, or do it myself. Never done it.
Another thing, never really took time to learn about sims, but if I pull the card in my phone, and just threw the new one that came with the phone will it work the same? With my number and everything?
I am also having this issue and even after a factory reset apps will not install. I tried removing my SIM card etc. Nothing seems to be working. The next thing I am going to try is installing the latest OTA update again manually via the downloaded zip from OnePlus's site.
Update: I tried installing the OTA manually, wiping all data, cache, etc and still the play store is not working correctly. I have never installed customer ROMs on this device or modified it in any way. Oxygen OS has been great so I never saw a reason to mess with it. In addition to that I have not even unlocked the bootloader.
Update 2: Some things are installing but it is exceptionally slow. I do not have any VPN apps or anything and this is a fresh wiped device. I cleared all system data, cache etc. Could it be a Google server side issue or something like that? Tying to side-load open source apps they install without issue instantly.
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
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Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
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Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
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