Mate 9 keeps crashing on game launches, landscape rotation etc - Huawei Mate 9 Questions & Answers

Hi everyone!
So I've recently purchased a Mate 9 and while I absolutely adore most aspects of the phone, there's a high number of crashes every day that keeps bugging me.
Ever since I got it (like literally Day 1) it has been crashing on like 80% of all game launches (tested with a dozen of games, it happened randomly and not with distinct games for example), on around 50% of all landscape rotations in photo apps, on like 20% of all landscape rotations and lastly, on around 10% of camera usage and viewing.
I'd assume it is an issue with the gyro sensor being buggy or whatever because it basically is limited to the screen's rotation but I'm not sure.
Did anyone else experience this? Does anyone know how to fix this?
My Mate 9 has the most recent firmware, is neither rooted nor equipped with a custom ROM - I'd prefer to not just factory reset it, so if you have any ideas on how to avoid that, I'd be very thankful! <3

Had bunch of problems on my 432, like voice command problems, Google Calendar sync issues and similar. Factory reset and installing Google calendar fixed them all.

Related

[Q] Meganoid and rotation sticking

I'm curious if anyone has seen a similar relationship: I have read several posts about devices that will randomly stop rotating, and only a reboot will restore the function. I had never experienced this problem until installing and playing Meganoid yesterday. After playing I noticed that the screen will sometimes stop rotating, either getting stuck in landscape, or refusing to switch to landscape. I contacted the developer and was told that they don't mess with the rotation settings so its not their problem. However, I noticed after launching the game that the notification bar switched to landscape even when I am holding the phone in portrait (similar to most games...). I have since uninstalled Meganoid and now have no problems with the rotation sensor (note, I have several other games that play in landscape). Any thoughts or similar experiences?

Issue with rotation / waking up / odd stuff

Hi!
My Sensation has been experiencing some weird behaviours.
Although the rotation is locked on the rom (I tried several, all same issue), it still rotates. The only way to stop this is through the launcher options and force vertical mode.
It wakes up during the night, out of the blue. Nothing running, no processes waking it up.
Sometimes I'm browsing stuff (like this morning, browsing the TB backup list), and it kept going back like I pressed "Back" button.
Now, I tried several roms since, all same behaviour (Sense, AOSP, CM, etc..).
Used an app to test the sensors, they all seem to be responding accordingly, although I don't exclude a sensor issue, for some reason it shows normal behaviour in everything else. The rotation works properly as in, turning the way it should, but if it's locked, why it keeps rotating?
Did anyone ever experienced anything like this? I searched on google / xda, there's some odd cases here and there and either they ended up being sensor files being corrupted or uncalibrated.
Anyone care to shed a light on this?
Thank's a lot
Update: New sympthom, on Sense 3.6, it seems like Dock Mode is being called randomly too. This makes me consider a sort of loose contact or alike :S
Anyone?

[Q] Screen lag, no auto-rotate, and music skipping

Hey All,
You guys are the experts so, if I'm being stupid just tell me. Here is my issue/question:
I noticed in late august/early september 2014 that my phone is starting to skip when I stream bluetooth music over to my truck through the Google Play Music app. This happens on any vehicle that I pair with and I am confused. I have two other issues that may be related so I'll list them next but, for now, here is what I've tried to fix the music issue.
-Removed external sd card
-turned off wifi
-turned off gps
-re-synced bluetooth
-factory reset and/or installed new rom and/or upgraded firmware(several times for each)
The next issue is screen lag. The lag issue, to my novice brain, seems like it could also be affecting the music playback which is why i'm including it in this post. It's most noticeable in games but I also notice when scrolling through screens in settings, webpages, text messages, etc. It's a small skip that usually corrects itself within a half a second or less. I have not found any times or circumstances when it is more or less prevalent.
Lastly, while trying to eliminate other possible causes I've tried troubleshooting display issues such as my auto-rotate. I have the auto-rotate feature turned on, and I have re-calibrated my g-sensor. Regardless, I have no auto-rotate whatsoever. I have run this phone in safe mode to no avail, still no auto-rotate. This is true 100% of the time and not just on "some" applications. Possibly related: I can't figure out how to turn off motion launch gestures. I uncheck the box, and anything that may have something to do with motion launch such as media gestures but, no dice.
Previous roms:
NuSense Six
ViperOne
CleanRom2.0
LiquidSmooth v3.1
SinlessRom
. . . and probably one or two more plus 2 or three versions of some of these roms
My current stats:
Android 4.4.4
CleanRom 3.0.0
Kernel 3.4.0-g478f124
Baseband: 1.09.20.0926
Build: 3.28.605.4
Thanks for reading this far!

EMUI quirks and annoyances

I’ve used stock or (virtually stock) Android phones for years. My last properly skinned phone was a Samsung Galaxy s II. So using EMUI on this phone has been interesting. There is a lot that I like, but here I’ll describe a few annoying quirks I’ve noticed, plus any partial-solutions I use. Hopefully this will inform perspective and current P20 owners, but also, if you have a solution to any of these problems, do let me know!
- The settings menu is terrible. They have messed with it so much, and added so many settings, that it is often impossible to find what you’re looking for. The solution is to search, which, thankfully, works well.
- The lock screen wallpaper changes every time you unlock the phone. I feel like an idiot, but I can’t work out how to set my own (single!) wallpaper. There are these collections which you can choose between, and then from the lock screen itself you can favourite wallpapers from the collection (not sure what this does) and pause on a wallpaper from the collection, and it looks like you can add your own collections, but this doesn’t seem to work. There MUST be a work around. All I want is the same wallpaper on my lock and home screen!
- Notification content (including media controls) is always hidden on the lockscreen until you authenticate, regardless of the app setting. This seems to be a bug. Setting up face unlock (and swipe to unlock) at least means you can see your lock screen with notification content when at a face-unlock-friendly angle.
- The double tap vol down to launch camera works fine, except when I’m listening to music, when it just turns down the music. No idea why they don’t give this functionality to the lock button like most OEMs.
- Unlock by voice for Google Assistant doesn’t seem to work. I’ve had this problem on other phones so don’t know if I’d blame Huawei. It responds to ‘OK Google’ from screen off (which is better than my OnePlus) but won’t actually unlock.
- The always on display is a bit weak. It doesn’t even properly show notifications.
Anything to add? What EMUI quirks have you found?
Try this for always on display and notifications
https://forum.xda-developers.com/huawei-p20-pro/how-to/display-notifications-set-t3776376
The settings menu is terrible. They have messed with it so much, and added so many settings, that it is often impossible to find what you’re looking for. The solution is to search, which, thankfully, works well.
Click to expand...
Click to collapse
I find the settings menu perfect compared to samsung or other brands.
The lock screen wallpaper changes every time you unlock the phone. I feel like an idiot, but I can’t work out how to set my own (single!) wallpaper. There are these collections which you can choose between, and then from the lock screen itself you can favourite wallpapers from the collection (not sure what this does) and pause on a wallpaper from the collection, and it looks like you can add your own collections, but this doesn’t seem to work. There MUST be a work around. All I want is the same wallpaper on my lock and home screen!
Click to expand...
Click to collapse
Just open gallery, open any picture you want, set as background for home- and lockscreen, thats it
Notification content (including media controls) is always hidden on the lockscreen until you authenticate, regardless of the app setting. This seems to be a bug. Setting up face unlock (and swipe to unlock) at least means you can see your lock screen with notification content when at a face-unlock-friendly angle.
Click to expand...
Click to collapse
You can set to show always full content, even if not authenticated.
The always on display is a bit weak. It doesn’t even properly show notifications.
Click to expand...
Click to collapse
I´m sure there will be more options with further firmware updates
Anything to add? What EMUI quirks have you found?
Click to expand...
Click to collapse
I have sometimes problems with starting my spotify automatically when connecting a bluetooth device, I think a sleep mode problem. Another bug is the one with updating widgets. My calendar widget f.e. crashes after a time. found a workaround with "your calendar widget".
But I think all in all its a great phone with great features
lobr1 said:
The lock screen wallpaper changes every time you unlock the phone. I feel like an idiot, but I can’t work out how to set my own (single!) wallpaper. There are these collections which you can choose between, and then from the lock screen itself you can favourite wallpapers from the collection (not sure what this does) and pause on a wallpaper from the collection, and it looks like you can add your own collections, but this doesn’t seem to work. There MUST be a work around. All I want is the same wallpaper on my lock and home screen!
Click to expand...
Click to collapse
You can find this setting in 'Security & privacy' - 'Screen lock & passwords'
=> 'Update covers' to enable and disable it and 'Covers' to choose the pictures to show
EMUI has made me fall back in love with OxygenOS - the way EMUI treats notifications and the lock screen is diabolical. If I unlock my Oneplus 3 but don't read a notification, I can lock it again and the notification remains on the lock screen. The notifications span the whole screen, and work perfectly.
Also, Spotify on OxygenOS uses album cover art as lock screen wallpaper when playing, similar to how EMUI treats the local Music app.
This gonna be a debate for eternity.
People who come from xiaomi or samsung wont feel too awkward with emui,
Different case if you come from AOSP, or Oxygen or LOS.
Best solution is slapping NOVA launcher as soon as you use the phone.
I've used several Huawei phones now, in fact since the Mate 8 they've tended to be my main phones through most of the year (I still try others, but tend to come back for the battery life and cameras, granted the cameras have not been as good as competitors but the camera systems are more fun to me as a person with an amateur interest in photography and I've taken a lot of shots I don't think I could have got from the others). The P8Max was my first, and the UI/OS was a bit of a dogs breakfast - so many things were broken (many due to trying to increase battery longevity) and many other things required complex workarounds beyond installing Nova which I've had on each of them. It's pretty well fine now, but if you're coming from Samsung or others it's very different and will take a bit of time to adjust to - particularly the level of granular control you have on things affecting battery life. Once you get a handle on it you'll probably end up appreciating a lot of what it offers.
Google Assistant works fine but it makes conflict with Huawei voice control (so turn off one of them)
Double tap volume down to launch camera is a great idea but why the hell it does not work when players or different apps are in the background.....
Hi there!
Setting your own lockscreen carousel:
Settings>security & privacy>screen lock & passwords>magazine unlock>subscriptions>added by me>add>choose image
You can create your own cycle of wallpapers.
In themes App make sure you set me>customize>lock screen style>magazine unlock
I wish adjusting the volume on Bluetooth headphones adjusted the master volume like on all previous phones I've had instead of acting like an in-line control.
Sent from my CLT-L09 using Tapatalk
Hi how do you get rid of double tap on home screen it's do annoying it's a short cut to access latest apps that have used I have Nova Which is excellent and I'm coming from a Samsung S7 to a P20 pro please help !!
To enable or stop scrolling wallaper just swype from the bottom on the lockscreen and you will see Pause button at the left. if you press that, the scrolling will be disabled and a "play" icon will remain.
I've debloating quite a lot from emui.
Installed swap torpedo
Runs faster now and battery lasts longer.
Huawei should offer a vanilla update.
Last time I saw so much bloat was on Samsung.
Unnecessary.
EMUI was one of the reasons I ditched my P10 after 6 months, went back to an iPhone, then to a Nokia 5...
Have any of the roms developed for the P20 done away with EMUI otherwise this device will be another one i'll have to remove from the list of potential upgrades.
Killing foreground apps
Hi, just bought the p20 pro after years with Samsung. I have noticed that it often kills apps that I am currently using, sending me back to the home screen (reminds me of a crash to desktop in windows computers).
After some googling similar problems I adjusted the app auto start and ignore battery optimization settings and it did get better, although it is still killing apps which I presume is using a lot of memory or battery (or both?), for example posting stuff on Instagram (Instagram is whitelisted from optimization and managed manually).
This is really bugging me, anyone else with the same problem? I'm running android 8.1.0, EMUI 8.1.0 and memory always stays between 2,5 and 3 GB.
vmaxx82 said:
Hi, just bought the p20 pro after years with Samsung. I have noticed that it often kills apps that I am currently using, sending me back to the home screen (reminds me of a crash to desktop in windows computers).
After some googling similar problems I adjusted the app auto start and ignore battery optimization settings and it did get better, although it is still killing apps which I presume is using a lot of memory or battery (or both?), for example posting stuff on Instagram (Instagram is whitelisted from optimization and managed manually).
This is really bugging me, anyone else with the same problem? I'm running android 8.1.0, EMUI 8.1.0 and memory always stays between 2,5 and 3 GB.
Click to expand...
Click to collapse
This is one of the biggest problems I have with this phone. It keeps killing Skype and I miss calls due to it...
rajeshr said:
This is one of the biggest problems I have with this phone. It keeps killing Skype and I miss calls due to it...
Click to expand...
Click to collapse
Yeah, it's turning out to be a deal breaker for me.. Too bad since I really like the phone. Just hope it's a bug ?
Something seems to be happening to spotify when it is running in the background using my bluetooth headphones. I get stuttering and odd pauses, its basically unusable.
I have found if I use andriod auto to run spotify or use the wake lock program to keep the phone in a higher power mode it seems to help. If I have the charger plugged in it works fine as well. It appears to be some sort of power saving issue (yes I have told the phone to ignore spotify's power usage) or something to do with bluetooth power saving. But it works fine in a car.
Thats my only real complaint, and had I known I would have this issue I would have probably grabbed a onePlus device. Using Sure 215's
One thing I did notice, and I also fixed the problem quite simply.
I turned the display Resolution to HD from FHD my thinking was with a lower resolution I'd have better battery and better performance.
What I got was worse.
60fps lagged so badly it was unusable.
Transitions especially to the Google feed lagged and was annoying.
Asphalt 9 lagged and was extremely crap.
Turned FHD back on, all went back to silky smoothes??
Logic didn't exactly prevail here but it works.
So in short if you've turned on adaptive resolution or HD.
Turn it off
I'm facing this weird problem with my p20 pro. In. 128 and 131 and 152 firmware versions whenever in have an incoming call my screen doesn't wake up to show my who is calling me, unless I press the power button or the fingerprint sensor. If the call is missed my screen wakes up normally to show me the missed call notification. Any solution?? I have no fingerprint lock or pass code lock. Just swipe.
Sent from my CLT-L29 using Tapatalk

ColorOS 12 crashes, hangs and reboots

Anyone else having terrible problems with their Find X2 Pro since installing ColorOS12?
The camera works maybe 1 time in 5, the others it loads and the horizon line moves, but the picture doesn't update and I can't take photos.
Other apps are regularly hanging or crashing back to launcher and the phone has rebooted itself twice
It's it possible to downgrade from 12 to 11? My phone was perfect before and now it's unreliable as hell.
Turning off the extra 3GB of RAM in storage (Developer options) appears to have fixed it!
I have experienced random freezing for a little while now, maybe since the last system update but possibly already since before that.
Another thing that happens is that swiping my home screen left or right does something completely different, and swiping from the top edge down to bring that quick menu also fails sometimes. These things were rare though, mostly it was random freezes that was bugging me.
Today it got so bad that I found this post.
I tried the 3GB option, the jury is still out. So far so good.
Also, I have a different Oppo than you: I have the Oppo Reno 5 5G.
I'll try to report back in a few days.
I have a problem with the autofocus in 4k30 video mode (and live HDR). It is cleary slower than on 4k60 mode and doesn't focus well.
Plus sometimes when i shoot 48MP mode with ultrawide lens i got this result :

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