Is this a screen defect? - Samsung Galaxy S8+ Questions & Answers

I got my S8+ just 2 days ago and didnt use it on 1st day coz I dont have a case and screen protector for it yet. 2nd day of having it, I started setting it up with Apps, my infos and adjusting the settings to maximize the battery life of it. Usually I start with a black theme and a black wallpaper. So with all the darkness of the screen I did, didn't notice this until now when thinking and Google searching on how can I make Bixby on a darker or black theme. So now I got focused on it's lighter screen, I started noticing the corners and those 2 lumps which I circled in the picture upper right corner of the screen and weird line on the screen running end to end horizontally. Really obviously visible when on Bixby screen or on google search bar.
Just want to confirm if I'm the only one have this issues or it's just normal. Thinking of bringing it back asap.
Thanks.

rvnteck said:
I got my S8+ just 2 days ago and didnt use it on 1st day coz I dont have a case and screen protector for it yet. 2nd day of having it, I started setting it up with Apps, my infos and adjusting the settings to maximize the battery life of it. Usually I start with a black theme and a black wallpaper. So with all the darkness of the screen I did, didn't notice this until now when thinking and Google searching on how can I make Bixby on a darker or black theme. So now I got focused on it's lighter screen, I started noticing the corners and those 2 lumps which I circled in the picture upper right corner of the screen and weird line on the screen running end to end horizontally. Really obviously visible when on Bixby screen or on google search bar.
Just want to confirm if I'm the only one have this issues or it's just normal. Thinking of bringing it back asap.
Thanks.
Click to expand...
Click to collapse
Mine doesn't have that.

Mine doesn't have that, it looks like a dead pixel, I would exchange it ASAP.

There is another thread of another user same thing but oposite side. Argued me that its not a dead pixel. Thats what it looks **** to me as well but hey i dont knkw anythin...

Thanks for the inputs guyz, will definitely bring this one back and ask for an exchange.
Weird is the line doesn't show anymore but the 2 lumps are still there. Will pass by first at the Samsung store in the mall today and compare mine to their demo and maybe ask some questions as well.

rvnteck said:
I got my S8+ just 2 days ago and didnt use it on 1st day coz I dont have a case and screen protector for it yet. 2nd day of having it, I started setting it up with Apps, my infos and adjusting the settings to maximize the battery life of it. Usually I start with a black theme and a black wallpaper. So with all the darkness of the screen I did, didn't notice this until now when thinking and Google searching on how can I make Bixby on a darker or black theme. So now I got focused on it's lighter screen, I started noticing the corners and those 2 lumps which I circled in the picture upper right corner of the screen and weird line on the screen running end to end horizontally. Really obviously visible when on Bixby screen or on google search bar.
Just want to confirm if I'm the only one have this issues or it's just normal. Thinking of bringing it back asap.
Thanks.
Click to expand...
Click to collapse
Had this on my S7 Edge, and I got this a few months after rooting so I couldn't even get it fixed. A few of my friends also have gotten this issue on their S7 phones after a few months.
It is definitely a group of dead pixels. I would get it exchanged.

Related

Do you guys also have a yellow haze/spots on the bottom of the screen?

Question is in the title. I am wondering if I should return or not, since I shove some papers in the gap between the power and volume buttons and they might see that when they open up the phone.
Also, the haze is right under the navigation bar, which makes it almost invisible. The only time I see it is when I am on Immersive Mode on Cataclysm ROM and the background is white.
I am not referring to the yellow tint issue, because the whites are all good, except for the bottom part.
Do you guys also have this problem and do you know what it is and how to fix it?
Sent from my Nexus 5 using Tapatalk
I do have the exact same problem, and thinking of returning but the gsm where i bought the phone has a really bad reputation warranty wise. Some people get back their phones 2 months later and the guys in the gsm are all bald fat money-laundering assholes.
I too use immersive mode regularly and its really not nice on the otherwise awesome display
Pictures, please?
Yes I have this also. Just noticed it while using the Google Play books app. Without immersive mode it probably wouldn't be noticeable. I am probably just going to live with it at this point unless most people can confirm that their phones to NOT exhibit this behavior.
Yes I also have a yellow glow at the bottom of my phone. I did an RMA and the replacement had the same glow. I wonder if its glue or if these displays are just not on par. Makes the screen look like its discolored on the bottom end. It is very noticeable in chrome on the address bar in landscape mode.
Sent from my Nexus 5 using Tapatalk
Exact same issue with me. Got my phone late April and starting noticing it a couple of weeks ago. I got it through T-Mobile in the US, and I'll stop by a store later this afternoon to figure out how to handle it (not sure if they will replace, RMA, or what).
billups55 said:
Yes I also have a yellow glow at the bottom of my phone. I did an RMA and the replacement had the same glow
Click to expand...
Click to collapse
+1
I did an RMA so I could sell the new one I got and purchase a different colour, but the one purchased has the same yellow tint on the top and bottom.
billups55 said:
Yes I also have a yellow glow at the bottom of my phone. I did an RMA and the replacement had the same glow. I wonder if its glue or if these displays are just not on par. Makes the screen look like its discolored on the bottom end. It is very noticeable in chrome on the address bar in landscape mode.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Same here, bottom of the screen, did you guys get used tot it?

Uneven backlight/ colour tone shifting on bottom half of the screen

Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
I have the same
Its a common issue. But it shouldnt be like that. You should get a replacement
Dark5tar said:
Just purchased a brand new Galaxy S6 32GB FLAT in white today. Right out of the box, especially on a white background, I noticed that the bottom half of the screen shifts into a more warmer tone. It's most visible on a white background, where i can actually see the transition between the two colour tones. Other colours are affected too, but not as noticeable. Please refer to the attached screenshots, (Ignore the diagonal lines running across the screen, caused by the camera artefact).
My question is, is it normal? Can you please check yours and provide feedback? Thanks in advance
Click to expand...
Click to collapse
Dude this isnt severe. Ive seen enough amoled displays having worse tints and stripes. Yours is much better than them. If I was you, I wouldnt settle for this. Replace it or get a refund. I have severe ocd about my phone. I need it to be perfect. Luckily the S6 that I have has a very good display. A perfect one. Get a replacement asap. This isnt something normal.
Im ordering my 2nd replacemeny soon. My first one was yellowish and uneven like yours. My current one has a horrible pink tint. Try 3
Welcome to the club: http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
I took my phone back to the Samsung store and got it replaced by the manager there. The screen looked fine when i first looked at it in store, but soon after taking it home i realised that this second unit has a yellowish tint on the right side of the screen. Going back tomorrow for another replacement.... SIGH!!!!!
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
Dark5tar said:
My third replacement from the Samsung Exp Store is.... a KEEPER! This unit has a much better even backlight and meets my expectation! After going through that trouble, i'm happy to say that I'm a a happy camper
Click to expand...
Click to collapse
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
Click to expand...
Click to collapse
Looks all right to me, but then again we all perceive things differently. My current unit is not perfect, there's still a green/blue tint to it, but it's tolerable. If you cannot tolerate it, then keep exchanging until you find one that you can tolerate with. Keep in mind though that you won't find a unit with 100% even colour hue; it's the limitation with AMOLED displays. All the best!
I have the same issue
I have the same, but much less severe than yours seem to be. I don't notice it at all with normal use, only super slightly on bright white screens. If it really looks like it does on the photo, I would get it replaced.
cuteoz said:
Hi
Do you think my phone has the same back lighting problem or tint? been ocd for a while now since I got it yesterday.
Click to expand...
Click to collapse
It's normal.
Light bars on black wallpaper
I have the following issue on black wallpapers.On top and bottom there is a lighter bar.This appears only after applying the wallpaper.Viewing them with Quickpick there are no bars.Same in Nova and TW after applying it.Tried attaching a screen but the bars are not captured.What could it be,a ROM issue,a low DPI?I have the DPI set to low.Also on brighter pics you can't see the bars ,after applying which makes sense.
White uniformity - Is this the jelly effect and is it normal?
I got a really good deal on a used Tab S6 from Amazon and I love the tablet but there is weird tinting thing happening on white screens.
When viewed slightly off-axis the tint goes blue.
Makes me nuts when reading NY TImes and edges of white screen are tinted blue.
The effect changes when viewed at different angles and seen without screen protector. It is tough to photograph but hopefully you can see what I see.
Ignore the moire in the middle of the first shot - that's a screen protector... Look at extreme edges of screen.
Thanks and pardon me if this has been answered before - I've searched and couldn't find this issue.

Pink tint on screen?

Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
Click to expand...
Click to collapse
I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
Click to expand...
Click to collapse
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Click to expand...
Click to collapse
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
Click to expand...
Click to collapse
Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen

Screen Discoloration

I hope that it's viewable in the linked photo but my girlfriend's phone is now showing a line on the upper half of the screen, has anyone else had this issue?
https://drive.google.com/file/d/1C6CrLFnZjazACJk_nNwqeg-UgoPU_wqZ/view?usp=drivesdk
I can't see anything
I'll have to see if I can get a better picture of it, it's a solid line that's visible with white, green, and blue backgrounds.
I can't see it in your picture, but I did have screen burn in on my Note8. The bottom navbar and 2 homescreen icons burnt in pretty good. Luckily Samsung was really quick on a LCD replacement. Contacted them, shipped it in on a Thursday and had it back the following Friday. I'd say reach out to them! My phone was a pre-order, so I assume one of the first batches. Best of luck!
There's definitely a something funky going on with your screen. There's a distinctive line running about 1/3 of the way through. Lighter on the-left, darker on the right.
Screen issues.
Hey I just wanted to say i have the exact same issue. I don't have a dead pixel right on the line but I've noticed that no matter the brightness or even the resolution I have my screen on there is always a line of discoloration at the same exact spot. I have contacted samsung and it's under warranty, I just have to get to a store to replace the screen. I wish there was an easier way I could fix it instead of me having to go out and get it repaired.

Burn in after less than 24 hours

Not even 24 hours. I don't even go pass 40% brightness. The burn in is towards the right corner of the screen next to the notch. It's not image retention because it would have faded away after a couple of minutes. Will be chatting with customer service in a few. I'll let you know the outcome.
https://drive.google.com/file/d/1MEcKTdIT3kLrux6yysTbyZthBq63MvOL/view?usp=drivesdk
MervinsOnlineID said:
Not even 24 hours. I don't even go pass 40% brightness. The burn in is towards the right corner of the screen next to the notch. It's not image retention because it would have faded away after a couple of minutes. Will be chatting with customer service in a few. I'll let you know the outcome.
https://drive.google.com/file/d/1MEcKTdIT3kLrux6yysTbyZthBq63MvOL/view?usp=drivesdk
Click to expand...
Click to collapse
What are we to be seeing? I only see all white like the rest of the display.
It's basically the notification bar. Gonna try get a better angle.
bobbyphoenix said:
What are we to be seeing? I only see all white like the rest of the display.
Click to expand...
Click to collapse
Yeah I just zoomed in all the way on the image, and I can't see anything...
Clickbait title is clickbait?
Most likely image retention, not burn in.
white ui must die!!!
I wish that it was clickbait. :crying: Don't really like to go through the whole RMA process again with Google. It's quite hard to snap a picture of it but this one captures it better than the original photo. I played a number of videos for an hour or so to see if it goes away. The image burn is still noticeable.
https://drive.google.com/file/d/1Z-JIEXSZ5ZPRycYTsoJw91tA3ismkI_d/view?usp=sharing
MervinsOnlineID said:
I wish that it was clickbait. :crying: Don't really like to go through the whole RMA process again with Google. It's quite hard to snap a picture of it but this one captures it better than the original photo. I played a number of videos for an hour or so to see if it goes away. The image burn is still noticeable.
https://drive.google.com/file/d/1Z-JIEXSZ5ZPRycYTsoJw91tA3ismkI_d/view?usp=sharing
Click to expand...
Click to collapse
It's image retention. I don't see a thing. This is a non issue.
I think you might have a case of hypersensitivity.. I cannot see the slightest difference across any of the pics you provided
Sent from my iPhone using Tapatalk
That's image retention, not burn-in. Many OLED displays do this. As long as you don't keep the phone at max brightness or still images on the screen for extended periods, this should not be a big issue.
Are you turning "off" the notch by enabling the black area around it? if so, that turns off the pixels and there will be some retention. I believe it is actually the rest of the screen "burning in" as it is being lit up and the area with the pixels being off now looking a bit different.
elreydenj said:
Are you turning "off" the notch by enabling the black area around it? if so, that turns off the pixels and there will be some retention. I believe it is actually the rest of the screen "burning in" as it is being lit up and the area with the pixels being off now looking a bit different.
Click to expand...
Click to collapse
The notch is on. I haven't messed with that setting yet. I barely just finished transferring my data from my older phone when I noticed it. Well, hopefully it does go away.
MervinsOnlineID said:
Not even 24 hours. I don't even go pass 40% brightness. The burn in is towards the right corner of the screen next to the notch. It's not image retention because it would have faded away after a couple of minutes. Will be chatting with customer service in a few. I'll let you know the outcome.
https://drive.google.com/file/d/1MEcKTdIT3kLrux6yysTbyZthBq63MvOL/view?usp=drivesdk
Click to expand...
Click to collapse
Did you hide the notch?
Crazycat362 said:
Did you hide the notch?
Click to expand...
Click to collapse
Nope. Haven't touched that setting yet.
Damn Google went with a Samsung panel this time on the XL you would think the burn in problem was solved... I'd suggest running an app to fix that there are a few on the play store... Could help
Can't see what you're talking about in those pictures at all tbh
For what it's worth I did see it in your first pic but really wouldn't worry about that. I'm confident it will fade as you continue to use the phone without "hiding" the notch.
Also, what screen protector is that? I'd greatly appreciate a link.
sn0warmy said:
For what it's worth I did see it in your first pic but really wouldn't worry about that. I'm confident it will fade as you continue to use the phone without "hiding" the notch.
Also, what screen protector is that? I'd greatly appreciate a link.
Click to expand...
Click to collapse
Thanks! Here is the screen protector. https://www.amazon.com/gp/product/B07FNNJ4TY/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1
It's very responsive. However, the edges are lifting. I guess it will do for now until whitestone dome decides to release one for the Pixel 3 XL.
Almost 48 hours in and ZERO burn in. I checked yesterday and just now with an all white picture and a grey one. Zip. I've had a lot of screen on time the last two days too. Let's see what things look like in a week. If nothing then, I won't be too worried about it. The 2 xl's that had burn in problems showed quite a bit after a few days to a week.
Been hiding the notch on mine since I got it on Wednesday. Have not noticed anything at all on mine. Using Nacho Notch to hide it and still have the notification bar on the sides of the notch. Just blacked out with white text like a few phones that have done this. Plan on leaving it like that for the whole time I have my phone as it gives more screen area for other things.
Now I just need root to completely remove the navigation bar so that I can go back to Pie Controls...

Categories

Resources