"Ok Google" on Always on Display when charging - Samsung Galaxy S8+ Questions & Answers

Hi,
I'm wondering if someone else is having that issue:
I have my phone set up on a wireless charger and it's charging as I know that "Ok Google" only works when the phone is charging.
Also I've set up Google Assistant to launch when saying "Ok Google" and it works fine when the phone is awake.
When the phone is at the Always on Display however and I say "Ok Google" it ends up vibrating, showing a bubble for a new notification, the screen edges are "glowing" as if it's listening but if I say something nothing happens.
As soon as I then wake the phone it executes the command immediatly.
In some very rare cases it seems to work and Google seems to respond directly but it's not waking the phone and stays at the Always on Display.
And in some cases it's not even reacting to "Ok Google" at all.
Any idea what might cause this?
Is this a bug?

Try this-
I'm guessing you have a lock screen set up? Try turning on Trusted Voice in the voice settings for assistant, or delete and retrain the voice model if it's already on. If that doesn't work try disabling the lock screen entirely and see how it does.
:good:

Thanks. However that's not the problem. I turned off the lock screen completly and just used swipe to unlock and it still is the same.
The always on display is not turned off with "ok google" when it does respond and often it doesn't respond at all.
It also doesn't make the sound that it's listening when the AOD is on.
If you're lucky it responds, if not it will most of the time respond once you activate the display.
Feels very strange and buggy.
EDIT: I found out what the problem seems to be!
I have enabled "Edge Lighting" (Settings → Display → Edge screen) which makes the edge glow when a new notification arrives. However that also seems to prevent the screen from turning on when saying "ok google"! Once I disabled Edge lighting it works as expected! As you can disable edge lighting per App I disabled it for the Google app and now everything is fine again!

Thank you so much! Edge lighting really was the problem for me too!

whitepaw said:
EDIT: I found out what the problem seems to be!
I have enabled "Edge Lighting" (Settings → Display → Edge screen) which makes the edge glow when a new notification arrives. However that also seems to prevent the screen from turning on when saying "ok google"! Once I disabled Edge lighting it works as expected! As you can disable edge lighting per App I disabled it for the Google app and now everything is fine again!
Click to expand...
Click to collapse
Does ok Google work with AOD now with edge lighting off?
Mine only works when plugged in when screen is off
Sent from my SM-G955W using Tapatalk

I can't get it working even with your suggestions

angka8 said:
I can't get it working even with your suggestions
Click to expand...
Click to collapse
I think they are talking about ok Google working with screen off but charging....
It works if charger is connected but not without the charger connected.
This has been a problem with Touchwiz.
Sent from my SM-G955W using Tapatalk

Oh thanks. That is bad. But they sound like it is working with AOD

angka8 said:
Oh thanks. That is bad. But they sound like it is working with AOD
Click to expand...
Click to collapse
Aod but plugged in
Sent from my SM-G955W using Tapatalk

Techvir said:
Aod but plugged in
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
:crying::crying::crying:

https://play.google.com/store/apps/details?id=com.RSen.OpenMic.Pheonix. Try this app

rogerandgina said:
https://play.google.com/store/apps/details?id=com.RSen.OpenMic.Pheonix. Try this app
Click to expand...
Click to collapse
Nope. Won't help
Sent from my SM-G955W using Tapatalk

Has no one been able to get this to work when AOD is enabled?

I can't even get it to work when it's charging, why is that? Please help

rotkiv3451 said:
I can't even get it to work when it's charging, why is that? Please help
Click to expand...
Click to collapse
Try clearing cache and storage in app system settings
Sent from my SM-G955W using Tapatalk

Techvir said:
Try clearing cache and storage in app system settings
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
Unfortunately that doesn't work =( Why does samsung have to make everything so difficult?

Yeah I can't get mine to work even when charging. Now if I got the power button or the home button to go from AOD to lock screen it will work, but not with the screen off or on AOD even when plugged in and charging. None of these suggestions have worked for me. US Unlocked version on latest stock OS.

Try deleting the voice model in Google app and then check... Worked for me when it was not detecting
Sent from my SM-G955W using Tapatalk

Try turning off samsung voice in on screen keyboards under manage keyboards, works better.
---------- Post added at 07:24 PM ---------- Previous post was at 07:20 PM ----------
this issue has been happening for years on other devices too. its google issue.

Techvir said:
Try deleting the voice model in Google app and then check... Worked for me when it was not detecting
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
lostagain2day said:
Try turning off samsung voice in on screen keyboards under manage keyboards, works better.
---------- Post added at 07:24 PM ---------- Previous post was at 07:20 PM ----------
this issue has been happening for years on other devices too. its google issue.
Click to expand...
Click to collapse
Nope neither one neither of these worked. It still doesn't work from AOD or screen off, even when actively charging.
And how is this a Google issue, when it works perfectly on all other Android devices??

Related

[Q] Smart lock battery drain

Can anyone confirm that Smart Lock trusted face feature causes battery drain?
I'd imagine it would use at least some due to the fact it polls the camera to see your face and then runs some sort of algorithm to determine if it's your face or not. Can't comment on how much, though. I imagine that would only happen when you first wake the phone, so I'd assume not that much at all.
It certainly is a drain on my time and enjoyment of using the phone because it is a crapshoot on it working. And I still have to swipe to open the phone even if it does recognize me.
and using as smart lock the BT or WIFI places causes battery drain???
tnx
Cirkustanz said:
It certainly is a drain on my time and enjoyment of using the phone because it is a crapshoot on it working. And I still have to swipe to open the phone even if it does recognize me.
Click to expand...
Click to collapse
Have you used the "improve match" feature? I've done it 5 or 6 times with all different types of lighting and now it works pretty much every time. Also, it's not meant to unlock your phone like the old face unlock did. This time around it is just used to bypass the pin or pattern lock, just like a trusted device or place. I actually prefer it this way.
Sent from my iPhone 6 using Tapatalk
_MetalHead_ said:
Have you used the "improve match" feature? I've done it 5 or 6 times with all different types of lighting and now it works pretty much every time. Also, it's not meant to unlock your phone like the old face unlock did. This time around it is just used to bypass the pin or pattern lock, just like a trusted device or place. I actually prefer it this way.
Sent from my iPhone 6 using Tapatalk
Click to expand...
Click to collapse
Yes I have, multiple times. It doesn't work in low light of course, because the camera can't pick anything up, it is all black...as you would expect. It doesn't work at non perfect angles, and like I mentioned...in my opinion I much preferred the ability to use being connected to my wifi to disable the lock screen altogether.
Lock screen notifications are fine, but in Kitkat if I wanted them...all I needed to do was dash clock. And more importantly, it was HARDER to accidently clear them because you had to swipe to even see them. In Lollipop, the second your pants accidently turn the power button on...it can clear a notification.
I'm really thinking about going back to Kitkat.
ironia. said:
and using as smart lock the BT or WIFI places causes battery drain???
tnx
Click to expand...
Click to collapse
There is no WiFi smart lock. I really wish there was. Only Bluetooth, but the location one definitely is a noticeable drain for me. I'm not sure about the BT battery usage. I finally just disabled pin for now until I can figure it out. I wish they offered WiFi smart lock. That and Bluetooth is what I used in kitkat and had no noticeable drain.
frigidazzi said:
There is no WiFi smart lock. I really wish there was. Only Bluetooth, but the location one definitely is a noticeable drain for me. I'm not sure about the BT battery usage. I finally just disabled pin for now until I can figure it out. I wish they offered WiFi smart lock. That and Bluetooth is what I used in kitkat and had no noticeable drain.
Click to expand...
Click to collapse
Can be done with tasker if you have root
It could be done in Tasker using Secure Settings however Secure Settings isn't 100% compatible with Lollipop yet. I had this setup so when I was connected to my home WiFi, all I had to do was swipe to unlock. Not connected would prompt me for my pin. Worked 100% and no noticeable drain on battery.
daystrom said:
It could be done in Tasker using Secure Settings however Secure Settings isn't 100% compatible with Lollipop yet
Click to expand...
Click to collapse
In Secure settings, go to Spanner > Pattern unlock method > Lock Settings (experimental)
Works much better. Only "issue" I have found is first time I turn on the screen after connecting to my wifi, it pormpts for pattern but wont unlock. Turn screen off and on again and its fine,
Last time I tried it with tasker and secure settings I had very mixed results, but I'll hover it a go again and see how it goes. Do you guy's use tasker to unlock with bt also? Or just use smart unlock for bt?
---------- Post added at 06:51 AM ---------- Previous post was at 06:36 AM ----------
I just tried it and it doesn't disable anything. Even just pressing the play button to disable pin. Guess I'll have to wait.
rootSU,
Thanks, I will try that.
frigidazzi said:
Last time I tried it with tasker and secure settings I had very mixed results, but I'll hover it a go again and see how it goes. Do you guy's use tasker to unlock with bt also? Or just use smart unlock for bt?
---------- Post added at 06:51 AM ---------- Previous post was at 06:36 AM ----------
I just tried it and it doesn't disable anything. Even just pressing the play button to disable pin. Guess I'll have to wait.
Click to expand...
Click to collapse
I can't talk about PIN. I only use pattern. This works well. PIN, no idea,
rootSU said:
I can't talk about PIN. I only use pattern. This works well. PIN, no idea,
Click to expand...
Click to collapse
You're right pattern lock is working perfect so far. Even with bt smart lock, which I guess I could just add in tasker too. Not sure if either uses less battery...
Anyways, thanks for heads up. Didn't realize pattern lock was under root section and pin wasn't. Maybe that's why it works? Pattern it is for me then [emoji2]

OK Google not working... Anywhere!

I know it's not supposed to work from a locked phone, but I can't get it to work with the screen on even. Any clues what could be wrong? I do have the bxactions app installed and using the Bixby button for Google now, but I doubt think that's the culprit. I've also postponed the first tmobile system update but it worked when I first got the phone. Suggestions?
Sent from my SM-G955U using Tapatalk
Mine suddenly stopped working too. It could be the recent google app update that broke it, I remember getting that update. I retrained my voice again and so far so good.
Same problem here. Restarting seems to fix mine for awhile but something is causing it to glitch out and stop working.
Edit: seems to stop working whenever I open the camera, then it's stuffed until reboot.
After reinstalling google now working fine
Haven't had any issues with mine, even after the last update. Was using one of the Bye Bixby apps and had the button remapped to flashlight but uninstalled it due to the horrible lag the app produced.
It seems to be a problem with power saving mode. The mic stops working after turning on the power saver mode. Restarting the phone will F fix the problem.
prithivraj said:
It seems to be a problem with power saving mode. The mic stops working after turning on the power saver mode. Restarting the phone will F fix the problem.
Click to expand...
Click to collapse
I do not use power saving mode and still does not work with screen off
Sent from my SM-G955W using Tapatalk
Techvir said:
I do not use power saving mode and still does not work with screen off
Click to expand...
Click to collapse
Sorry . I am not aware of what you are experiencing. I haven't tried that. But while turning on and turning off power saving mode disables ok google detection.
prithivraj said:
Sorry . I am not aware of what you are experiencing. I haven't tried that. But while turning on and turning off power saving mode disables ok google detection.
Click to expand...
Click to collapse
Do u have it working with screen off and no charger connected?
Sent from my SM-G955W using Tapatalk
Techvir said:
Do u have it working with screen off and no charger connected?
Click to expand...
Click to collapse
No. Ok google doesn't work until lock screen is displayed.
is there any update to this?
for me ok google works for while, then stops working and a reboot is the only way to fix it. only annoying thing is i need to reboot every other day. this issue doesn't seems to be covered much?
OK Google not working? Fix:
If you set up "trusted devices" to keep your phone unlocked, that is what stops "ok google" from working. Its been that way since the Galaxy S6. Don't know why they don't fix it?! Go to Settings/Lock Screen and Security/Smart Lock/Trusted Devices. Remove your Trusted Devices and it will work again.
amyjofarrey said:
If you set up "trusted devices" to keep your phone unlocked, that is what stops "ok google" from working. Its been that way since the Galaxy S6. Don't know why they don't fix it?! Go to Settings/Lock Screen and Security/Smart Lock/Trusted Devices. Remove your Trusted Devices and it will work again.
Click to expand...
Click to collapse
Will this make ok Google work when screen is off?
You still have to press the power or home button to wake your device, and then it will unlock it with the "ok google" voice command instead of using the iris, fingerprint, password, pattern, etc.
In my case, Google doesnt work holding the home button for search
Enviado desde mi SM-G955F mediante Tapatalk
Mine works when I retrai the voice model.. but if I use bixby voice it never works again until I retrain... I wonder if the two are conflicting each other. Samsung is probably purposely sabatoging Google assistant. To push bixby. I've only had this issue since the release of bixby voice
I had this problem for a couple of weeks and it was bugging the hell out of me.
Ok Google would work, but it would not speak back to me, just bring up search results.
For me the problem was in languages.
I'm in the UK and no matter how many times I set the language to English as default, the damn phone would constantly show Settings>Google>Search>Voice: as "English (South Africa)"
But in Settings>Google>Search>Search Language it would show as what it should be, which is "English (UK)"
Anyway, basically what I did was clear cache and data in apps tab, then set my S8 Plus as pictured below.....but obviously choose your own language and make sure BOTH show the same language....default and the other. (see pics)
Also click 'Ok Google detection' and select 'Retrain voice model' (after the cache wipe etc of course and after you made sure both screens say same language.
Select Say 'ok google' any time.
plus, I selected trusted voice, so also unlock screen too.
if your settings look like mine in the screenshots.....should work.
Matt
---------- Post added at 06:36 PM ---------- Previous post was at 06:31 PM ----------
Also, go to settings>Accessibility>Text-to-speech and make sure Default language is the same as on the other screens.
That's what sorted it all for me anyway....
Ok Google works fine for me as long as the phone isn't being charged. If it's being charged, it is as if my mic is disabled.
Sent from my SM-G955U1 using Tapatalk
Here are some quick things to try that have helped me:
1) Restart your phone, its likely that going into high-battery saving mode disables mic and a lot of settings.
2) Remove trusted devices.
3) Reinstall and Uninstall Google
Ok so this is really annoying. On my lg g6, the phone can be locked and screen off. I can say ok google without touching the phone and it will unlock and be ready for my voice command. I am not get my s8 to do that. Ok google only works after physically unlocked. Then when i can get to open with ok google my daily briefing will not work no matter how I ask for it.

Cannot use fingerprint to unlock after using screen off app

Hi there,
I tried to use screen off apps on my SS S8, but when unlocking, it requested PIN numbers instead of using the fingerprint.
The fingerprint only works if we lock screen using the physical button or after timeout.
Do you happen to know any workaround for this?
I read a thread on S7, suggesting using Nova launcher with Screen Lock widget. But, is there any setting we can change to use other apps?
Many thanks,
Nghia
That's general security setting of Android. Happens to me on my OnePlus 3 when it's locked by Greenify. Simply ditch those lock screen apps.
nghiavutruong said:
Hi there,
I tried to use screen off apps on my SS S8, but when unlocking, it requested PIN numbers instead of using the fingerprint.
The fingerprint only works if we lock screen using the physical button or after timeout.
Do you happen to know any workaround for this?
I read a thread on S7, suggesting using Nova launcher with Screen Lock widget. But, is there any setting we can change to use other apps?
Many thanks,
Nghia
Click to expand...
Click to collapse
hello,
it is a know issue, try Double Tap to Turn Off, will solve this problem, I am using it and I can use iris, fingerprint, face and of course PIN.
regards
I use nova launcher plus lock screen to double tap gesture. Works fine.
How do u set it up in Nova?
Figured it out, nevermind. At first I thought it was built into Nova, but found the app and set it up. Thx
I was wondering if there are other apps can fix this as well.
Many thanks!
giangishanghai said:
hello,
it is a know issue, try Double Tap to Turn Off, will solve this problem, I am using it and I can use iris, fingerprint, face and of course PIN.
regards
Click to expand...
Click to collapse
which app is this? there are so many apps with similar names on the play store.
MMakoto said:
which app is this? there are so many apps with similar names on the play store.
Click to expand...
Click to collapse
Double Tap To Turn Off, blue icon with a white cyrcle inside, app made by a chinese guy
regards
giangishanghai said:
Double Tap To Turn Off, blue icon with a white cyrcle inside, app made by a chinese guy
regards
Click to expand...
Click to collapse
Just tried it, it'd still require me to enter my pin afterwards.
Sent from my SM-G955U using Tapatalk
MMakoto said:
Just tried it, it'd still require me to enter my pin afterwards.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
mine is working good, I have set to lock with icon and is perfect, more accurate than double tap.
try to check option menu and play a bit with, if is working for me there is no meaning why it is not working for you!
regards
giangishanghai said:
mine is working good, I have set to lock with icon and is perfect, more accurate than double tap.
try to check option menu and play a bit with, if is working for me there is no meaning why it is not working for you!
regards
Click to expand...
Click to collapse
Played around with that app a little more, you actually need to enable that "show clear view" option, what it does is it would show the time on the screen for about one second before showing the AOD screen.
Sent from my SM-G955U using Tapatalk
MMakoto said:
Played around with that app a little more, you actually need to enable that "show clear view" option, what it does is it would show the time on the screen for about one second before showing the AOD screen.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
yes, that is a must to let sensors work with this app.
glad if working now!
regards
Use "softkey edge" which is a edge app works perfect. U can use iris or fingerprint after lock the phone using this edge app. Also it do not use device admin access..
You can download from galaxy apps and not avail in play store
OFF+ app work!
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
wplay12 said:
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
Click to expand...
Click to collapse
I think i'm gonna try to use this... Thank you for suggestion.
wplay12 said:
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
Click to expand...
Click to collapse
Do you have a link to this app?
This one works for me:
https://play.google.com/store/apps/details?id=gr.ictpro.jsalatas.screenoff
I tried those other ones and did not have luck.. either the app did allow fingerprint but did not turn the screen off in a reliable way.. or they required pin / password to unlock..
but just found this one and it works so far!
https://play.google.com/store/apps/details?id=com.redmanit.lockscreen
If this is still a question for anyone:
With nova launcher, you need to give it accessebility permission and choose in the nova settings to use a different lock screen method
The setting can be found in the nova settings by scrolling all the way down and choosing the last option in the advanced settings... Each option has an explanation for how it lockes the screen

Always on display not working!

I've waisted too much time trying to figure out why the [email protected]*k my AOD display stopped working. It was working fine for a week but all the sudden it stopped. I've tried everything I can think of and now I'm hoping someone here knows a fix or has suggestions? I don't have any screen control apps installed, no Bixby remap, AOD is set to on etc. Ideas?
Sent from my SM-G955U using Tapatalk
Re-flash stock?
are you using power saving mode that disable AOD ?
Valkiry said:
Re-flash stock?
Click to expand...
Click to collapse
I actually pulled an update that I was putting off but I haven't tried wiping and stating fresh yet. I guess that's my last resort
crayonyes said:
are you using power saving mode that disable AOD ?
Click to expand...
Click to collapse
I'm not, no
boynamedstacy said:
I actually pulled an update that I was putting off but I haven't tried wiping and stating fresh yet. I guess that's my last resort
Click to expand...
Click to collapse
Start fresh is always the best option for things like that. AOD isn't hardware related it's software. Something broke somewhere or somehow
boynamedstacy said:
I've waisted too much time trying to figure out why the [email protected]*k my AOD display stopped working. It was working fine for a week but all the sudden it stopped. I've tried everything I can think of and now I'm hoping someone here knows a fix or has suggestions? I don't have any screen control apps installed, no Bixby remap, AOD is set to on etc. Ideas?
Click to expand...
Click to collapse
.
I am in the same boat..!
AOD just stop working. (Stock Rom, no root etc)
I basically tried everything.
Clearing AOD, data, cache.
No luck.
I even resetted device settings.
No luck.
I suspect something/app "broke" AOD.
I can set AOD etc, but it just
not working.!
I also notice that device /display /screen saver
is not working.( if you set /enable it)
Factory reset is my very last option.
If i cannot pinpoint culprit app or maybe an update
that "broke" AOD,
i guess I'll be wasting my
time to Factory reset.. just for AOD to "break " again?
once i re install my +- 200 apps. etc.
Any suggestions?
See if the proximity sensor is incorrectly detecting something.
AOD will not turn on if the proximity sensor is engaged, and even if it turns on it will turn itself off if the proximity sensor is triggered for a few seconds.
Use any app on the Playstore.
willcor said:
.
I am in the same boat..!
AOD just stop working. (Stock Rom, no root etc)
I basically tried everything.
Clearing AOD, data, cache.
No luck.
I even resetted device settings.
No luck.
I suspect something/app "broke" AOD.
I can set AOD etc, but it just
not working.!
I also notice that device /display /screen saver
is not working.( if you set /enable it)
Factory reset is my very last option.
If i cannot pinpoint culprit app or maybe an update
that "broke" AOD,
i guess I'll be wasting my
time to Factory reset.. just for AOD to "break " again?
once i re install my +- 200 apps. etc.
Any suggestions?
Click to expand...
Click to collapse
This. I'm in the same boat bro, Screensaver isn't working either. I'm sorry your having this issue also but I'm glad I'm not alone lol. If you find something out please let me know!
Sent from my SM-G955U using Tapatalk
Skander1998 said:
See if the proximity sensor is incorrectly detecting something.
AOD will not turn on if the proximity sensor is engaged, and even if it turns on it will turn itself off if the proximity sensor is triggered for a few seconds.
Use any app on the Playstore.
Click to expand...
Click to collapse
Thanks for the suggestion.!
However device proximity sensor is
working fine.!!
I have Gravity Screen app and stock Smart wake
working 100%... uses proximity sensor.
Also no apps of mine is disabled, so it couldn't be
a knock on effect. etc.
Luckily i use AOD occasionally, but since its not
working now, it's irritating me big time.!!
willcor said:
Thanks for the suggestion.!
However device proximity sensor is
working fine.!!
I have Gravity Screen app and stock Smart wake
working 100%... uses proximity sensor.
Also no apps of mine is disabled, so it couldn't be
a knock on effect. etc.
Luckily i use AOD occasionally, but since its not
working now, it's irritating me big time.!!
Click to expand...
Click to collapse
That is very odd.
I'll try to replicate and report back if anything comes up.
Mine has went out on me twice. I've had to do a hard reset twice. Really really irritating!
Has there been any luck with a solution? I'm also having same issue.
I went in my notification panels and Always on Display is somehow turned off. I re-enabled it and it was fine
Anyone had any luck with this? Mine just took a one way ticket to the moon
RockyAJ said:
Anyone had any luck with this? Mine just took a one way ticket to the moon
Click to expand...
Click to collapse
I'm having the same issue on my S7 Edge. Tried pretty much everything, even installing several different firmwares (7.0 official non rooted) and no signal of AoD or Nightwatch. Altough, if I use a 3rd AoD app it works flawlessly.
All sensors are ok, phone is running smooth all the time....
I've spoke to Samsung technical support in Live Chat and they say that this is a software issue that is about to be solved by Samsung in the next SW update. But honestly, even trying different firmwares, factory resetting the phone, AoD working in 3rd party apps, and still no signal of default AoD makes me wonder if this might be an hardware issue... Just don't know what because as far as I know AoD is SW only (right?).
I have a couple of friends with updated S7 and S7 Edges and all of them have the AoD running smooth.
If anyone finds a solution for this please just share it
I have the solution
Download the app "NOUGAT QUICK SETTINGS " and grant the ADB permissions on usb debugg. Then you activate the ambient display tile and turn it on in the Quick settings bar. Do it and you aod will back.
Here is the solution
Easy and quick
1. Go to SETTING
2. And then go to "Lock Screen and Security"
3. Click "Always On Display"
4. Turn "Show always"
Done.
Same issue on mine since few days, it's note 8.
I even put the original Samsung theme back, still no luck
marcushbm said:
Download the app "NOUGAT QUICK SETTINGS " and grant the ADB permissions on usb debugg. Then you activate the ambient display tile and turn it on in the Quick settings bar. Do it and you aod will back.
Click to expand...
Click to collapse
Thanks a lot!!! Activating ambient display did the trick for my Galaxy S8 :highfive:

Notifications not appearing until the phone is unlocked.

Hi,
I have owned Find X2 Pro for about 3 weeks now. I have noticed that my notification is not appearing when the phone is locked. It only shows up when I unlocked my phone.
I know Oneplus also has this issue but can be fixed by disable battery optimization.
Is there any thing I should disable or enable in order to alert me when my phone is locked.?
Have you tried going in to Privacy<Lock Screen and then selecting show notifications
TheInfiniteAndroid said:
Have you tried going in to Privacy<Lock Screen and then selecting show notifications
Click to expand...
Click to collapse
Thanks for your reply, yes I have but still pops up only when I unlock the phone.
tharith-pr said:
Thanks for your reply, yes I have but still pops up only when I unlock the phone.
Click to expand...
Click to collapse
its the wifi that its turned off. check in the settings, not sure where
tharith-pr said:
Thanks for your reply, yes I have but still pops up only when I unlock the phone.
Click to expand...
Click to collapse
Hi mate. Did you sort this out? I have the exact same issue. As soon as screen is locked, no notifications. If I knew this I would not have bought the phone. Thanks for any help you may give.
arty80 said:
Hi mate. Did you sort this out? I have the exact same issue. As soon as screen is locked, no notifications. If I knew this I would not have bought the phone. Thanks for any help you may give.
Click to expand...
Click to collapse
I was disappointed to discover there is no notification LED on this phone, so wanted to find a way to overcome that. I'm not sure it's exactly the same issue you've found, but maybe the solution is the same?
There are several ways to replicate the missing notification indicator, but the one I've been using since I got the Oppo is NotifyBuddy. Although there is a free version (link below), I quickly paid a small amount of money to unlock all its features. This means that notifications appear on my lock screen in the form of app icons - you can select the size, colour and which ones you want to show from a list of all your installed apps. I've set mine to blink on and off at one second intervals and for NotifyBuddy to not show any notifications when the phone is in Do Not Disturb mode. A double-tap brings up the lock-screen fingerprint sensor, so it's easy to open the phone without even picking it up.
This is my preferred set-up, but the program is very flexible. It does consume some battery power because I've set it to run in the background (which seems pretty essential to me) but the extra drain is very small.
You can get it from the Play Store here: https://play.google.com/store/apps/details?id=com.xander.android.notifybuddy&hl=en
Thank you John for your reply,
I do not think this will solve my issue nor the original posters issue. When the phone blinks out and goes into its hibernation state/lock screen state and has been idle for quite some time, no notifications come through until the phone has been picked up or woken up then all the notifications flood in. I have tried all sorts of things to get the notifications to work when the phone is in this state but it just does not work. However, if the always on display is on, all notifications work perfectly as the phone is not in that hibernation/resting state. I am not sure this app would help until this aspect is resolved, unless in your experience it has fixed the issue?
Thank you for your reply.
arty80 said:
Thank you John for your reply,
I do not think this will solve my issue nor the original posters issue. When the phone blinks out and goes into its hibernation state/lock screen state and has been idle for quite some time, no notifications come through until the phone has been picked up or woken up then all the notifications flood in. I have tried all sorts of things to get the notifications to work when the phone is in this state but it just does not work. However, if the always on display is on, all notifications work perfectly as the phone is not in that hibernation/resting state. I am not sure this app would help until this aspect is resolved, unless in your experience it has fixed the issue?
Thank you for your reply.
Click to expand...
Click to collapse
I don't know if this will solve your issue, but, have you tried to turn the "sleep stand by optimization" off?
arty80 said:
Hi mate. Did you sort this out? I have the exact same issue. As soon as screen is locked, no notifications. If I knew this I would not have bought the phone. Thanks for any help you may give.
Click to expand...
Click to collapse
Maybe try to lock affected apps in recents?
Sent from my OPPO Find X2 Pro using XDA Labs
arbayxda said:
I don't know if this will solve your issue, but, have you tried to turn the "sleep stand by optimization" off?
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Click to collapse
Hi.
Yes i have this set to off. Thank you
---------- Post added at 11:42 AM ---------- Previous post was at 11:41 AM ----------
tobias14 said:
Maybe try to lock affected apps in recents?
Sent from my OPPO Find X2 Pro using XDA Labs
Click to expand...
Click to collapse
I have just tried this now. So by locking the apps in they should notify regardless yes?
arty80 said:
Hi.
Yes i have this set to off. Thank you
---------- Post added at 11:42 AM ---------- Previous post was at 11:41 AM ----------
I have just tried this now. So by locking the apps in they should notify regardless yes?
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Click to collapse
i have these 3 shown on screenshot locked and have no issues with delayed notification fm gmail, WA & viber
arty80 said:
Thank you John for your reply,
I do not think this will solve my issue nor the original posters issue. When the phone blinks out and goes into its hibernation state/lock screen state and has been idle for quite some time, no notifications come through until the phone has been picked up or woken up then all the notifications flood in. I have tried all sorts of things to get the notifications to work when the phone is in this state but it just does not work. However, if the always on display is on, all notifications work perfectly as the phone is not in that hibernation/resting state. I am not sure this app would help until this aspect is resolved, unless in your experience it has fixed the issue?
Thank you for your reply.
Click to expand...
Click to collapse
When the phone was in hibernation, I wasn't getting any notifications through either. The app I suggested solved this. Now I get notifications immediately, whatever the phone's state.
John N G said:
When the phone was in hibernation, I wasn't getting any notifications through either. The app I suggested solved this. Now I get notifications immediately, whatever the phone's state.
Click to expand...
Click to collapse
Hi John,
That is good to know. I am currently trying Tobias14's suggestion, if this does not work I will most definitely try yours. Thanks again.
---------- Post added at 01:30 AM ---------- Previous post was at 01:23 AM ----------
Also whilst I am thinking about this, supposedly lock screen magazine can impact notifications if it is turned off so I have enabled this too.
Cheers.
I thought I'd add a photo of my Oppo Find X2 Pro showing how notifications appear on my lock-screen whilst the phone is locked. This is thanks to the NotifyBuddy app which I've discussed earlier in this thread.
Sadly, I seem unable to embed the photo, so here's a link to it:
https://www.flickr.com/photos/john_gass/50301729781/in/dateposted-public/
It shows three simultaneous notifications... Twitter, WhatsApp and TypeApp (which is my preferred email app). The strange position of the icons is because I set up NotifyBuddy's ability to move the icons around to avoid any possibility of OLED screen burn-in.
And finally, I have no connection with this app except that I've been really pleased with it and feel it deserves a bit of promotion!
tharith-pr said:
Hi,
I have owned Find X2 Pro for about 3 weeks now. I have noticed that my notification is not appearing when the phone is locked. It only shows up when I unlocked my phone.
I know Oneplus also has this issue but can be fixed by disable battery optimization.
Is there any thing I should disable or enable in order to alert me when my phone is locked.?
Click to expand...
Click to collapse
I am facing the same issue on my oppo reno 8, in my case sleep standby optimization is turned on, because of which I am not getting notifications on lock screen. Make sure you turn off sleep standby optimization. Settings>>Battery>>Advanced settings>>sleep standby optimization.

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