Phone not ringing on incoming call when locked - General Questions and Answers

Model:Micromax P480
Rooted
Android:5.0.1
Whenever my device is awake and a call is incoming it rings and displays the incoming call screen.But when my phone is locked and a call arrives it just displays the incoming call screen with the name of the dialer but the phone does not ring i.e no sound . I have tried changing the ringtone and changing audio profiles but to no avail.Please help me as I am missing a lot of important calls.

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