Hi - I need some help with my device which is stuck on the tedious animation of loading that appears right after turning it on.
I have recently downloaded and did the OTA update to 5.1 in my device, and used my phone normally for about two weeks without any problem. Two nights ago, I put it to charge when it ran out of battery and in the next morning I couldn't turn it on anymore.
I have a locked bootloader, so the phone is just as I got it only with the OTA updates.
I cannot connect my phone to get my files - phone connects but the file manager doesn't show up, and since I don't have a backup I would like to know if there is a way to recover my phone without wiping my data.
In case there is no way to recover my files, what is the recommended procedure that I should do in my phone?
Thanks.
Without a custom recovery and with a locked bootloader I'm afraid you're not going to be able to get your files if your device does not boot.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Without a custom recovery and with a locked bootloader I'm afraid you're not going to be able to get your files if your device does not boot.
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Click to collapse
about locked bootloader and custom recovery :
http://forum.xda-developers.com/showpost.php?p=59697707&postcount=7
RolF2 said:
about locked bootloader and custom recovery :
http://forum.xda-developers.com/showpost.php?p=59697707&postcount=7
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Click to collapse
Why didn't I guess @bitdomo would have a solution
Sent from my Nexus 9 using XDA Free mobile app
Thanks for the help guys.
Here's what I did so far.... Since the link in bitdomo post was no longer available I just did a hard reset (didnt have much to lose anyway) through recovery mode. However, after this the device still didnt want to boot. So, I unlocked the bootloader and installed the recovery twrp-2.8.5.2. I then erased everything in the phone, including system, data, internal storage and cache. After that I download the factory image (from google developers website) version 5.1.0 (LMY47I) and flashed system.img, boot.img, cache.img and userdata.img. But the phone is still stuck in the boot animation. Any ideas ? Did I miss something ?
CGuidotti said:
Thanks for the help guys.
Here's what I did so far.... Since the link in bitdomo post was no longer available I just did a hard reset (didnt have much to lose anyway) through recovery mode. However, after this the device still didnt want to boot. So, I unlocked the bootloader and installed the recovery twrp-2.8.5.2. I then erased everything in the phone, including system, data, internal storage and cache. After that I download the factory image (from google developers website) version 5.1.0 (LMY47I) and flashed system.img, boot.img, cache.img and userdata.img. But the phone is still stuck in the boot animation. Any ideas ? Did I miss something ?
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Click to collapse
Do a factory reset in the stock recovery. You'll have to flash the stock recovery.img in fastboot first.
Sent from my Nexus 9 using XDA Free mobile app
one more thing to try :
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
RolF2 said:
one more thing to try :
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
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Click to collapse
This solved the problem. Phone back to life.
Thank you again guys.
My Moto G (XT1033) 1st Gen with stock lollipop has stuck in a boot loop.
I am still able to go in to recovery mode. Have tried clearing cache, but that didn't seem to work.
I don't have CWM installed it's pure android as stock have installed updates only through OTAs.
Have googled about it and many are stating that a factory reset will solve the issue. But I don't want to lose data in the phone.
Main reason for the boot loop could be App as I use beta versions of Facebook, Whatsapp and Nova launcher from apkmirror.
What can be done to recover data or just get this boot loop fixed?
P.S: My device is not rooted and does not have any CWM or TWRP recovery.
I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.
My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.
I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.
Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.
BBThumbHealer said:
I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.
My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.
I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.
Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.
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Click to collapse
oh okay mate. I have been googling for such issue but the mostly suggested method is reset that I haven't done (not to lose data). Will wait for a day if I get any solution otherwise will reset it.
Let me know what happened to your phone. Hope it gets fixed soon
okay so here's the update. Was successful to take backup as per http://forum.xda-developers.com/showthread.php?t=2426426
And made factory reset after that but now it is still getting stuck on bootloop with M logo and powered by android screen. :crying:
I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:
1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.
Will keep updating if i'm able to manage anything
EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.
Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img
Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img
Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621
Then via PC, do the following wipe: (requires working ADB setup - google it)
http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22
BBThumbHealer said:
I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:
1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.
Will keep updating if i'm able to manage anything
EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.
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Click to collapse
Damn mate ! I am going to follow same steps.
1) Unlock bootloader
2) Flash custom recovery if needed
3) Flash Custom rom
btw did you had unlocked the bootloader? @BBThumbHealer
lost101 said:
Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img
Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img
Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621
Then via PC, do the following wipe: (requires working ADB setup - google it)
http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22
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Click to collapse
Thank you for you reply mate. :good:
I have somehow managed to backup data by script. but the problem is now even after resetting it is still stuck into bootloop.
But I am a bit confused here in steps.
1) Unlock bootloader
2) Flash custom recovery like TWRP and clear dalvik cache
3) and then flash any custom rom
correct me if I am wrong. I am going to follow these steps. @lost101
Phone started! yeeey!
So heres the update bro @BBThumbHealer.
Unlocked bootloader.
Flashed TWRP.
Cleared cache/dalvik cache/data.
Flashed http://forum.xda-developers.com/moto-g/development/nx-nexus-experience-rom-10-0-3-ambient-t3268555/
And device is working smooth as silk now and that too with Marshmallow !:fingers-crossed:
Let me know your status bro. Hope I could help you in some way
@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations
As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!
But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.
Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.
And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Hello guys, My phone is stuck on bootloop
I have already rooted device and now it is stuck on bootloop even the Recovery isn't opening. I know I would have to reset the phone with mfastboot but I want my internal storage to be backed up before doing all this Is there anyway to do so? Anyone here can help me out?
@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.
BBThumbHealer said:
@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.
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Click to collapse
I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.
by the way mfastboot or fastboot is same or not?
sahil_arora05 said:
I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.
by the way mfastboot or fastboot is same or not?
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Click to collapse
@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)
@krunalshah68 : waiting for your suggestions to get my device up & running like urs
BBThumbHealer said:
@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)
@krunalshah68 : waiting for your suggestions to get my device up & running like urs
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Click to collapse
Ok going to try that. Is there anyone who can provide me a link to download STOCK recovery for moto G xt1033. Can't find that.
@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.
BBThumbHealer said:
@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.
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Click to collapse
tThanks again buddy.
BBThumbHealer said:
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Click to expand...
Click to collapse
I already gave you the solution in post #6. Stop ignoring what I say and do it.
BBThumbHealer said:
@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations
As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!
But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.
Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.
And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Click to expand...
Click to collapse
Thank you @BBThumbHealer.
Damn man that's the basic steps that you are following and that too pretty neat and right. Even though it is causing issues then there might be some other hardware bug may be ! Hope your phone gets started soon!
Hi Guys,
phone : Moto G (XT1033), Falcon
- stuck in bootloop
- able to go to recovery
- unable to flash custom recovery such as twrp or cwm
- as suggested,
1. Unlocked the bootloader successfully, can see code status = 3 in recovery mode
mfastboot oem unlock <CODE>2. Unable to flash twrp. It writes successfully but shows stock recovery only
mfastboot flash recovery twrp-3.0.2-0-falcon.img3. so tried booting twrp using with success
mfastboot boot twrp-3.0.2-0-falcon.img4. cleaned cache, dalvik etc.
5 using twrp, used ADB which enables MTP which let me transfer Android6.0.1_NX_R10.3.3_MotoG2013.zip to internal memory
6 Using twrp to flash ROM - Android6.0.1_NX_R10.3.3_MotoG2013.zip
It seems it started installing but its been more than one hour and it seems its still doing something.
It has stuck at - "Patching system image unconditionally..."
is this normal? Did I miss anything?
Appreciate help in advance. thank you for your time...
Best Regards,
Jignesh
Hi all,
I tried to uninstall Magisk yesterday and ended up stuck in bootloop. I tried wiping the data using twrp, not working, then i tried factory reset using twrp, also not working and worse for some reason my TWRP is not opening anymore after that
Hence i was looking around for the firmware, i found one, extract the update.app and get the boot.img, system.img, cust.img and recovery.img. I flashed it directly using ADB. And it got worse! Only then I realised from the forum that the firmware did not work! Sob2....
Now i'm stuck with a phone where the whole system, boot img, etc is wrong. Can anyone please share with me their firmware? Especially the four img that i messed up....
Really appreciate it...
If you can find the original boot.img which is backed up by magisk, then you can flash it and update to b120 through TWRP
Hi World,
So, i've tried to go back into a stock rom after dealing with serious problems with a bad flash on TWRP, i've gone from EMUI to LineageOS then tried to go back into stock.
i flashed :
System.img
Cust.img
Boot.img
and Recovery.img
from the Duke-L09I_C675B130.rar i saw on XDA.
problem is i can't perform a factory reset neither wipe the cache partition and every time i try to do the Dload method it stops and doesn't move at 5% the there is a "!" in the middle of the circle.
my phone is an FRD-L09 and im in france so if somebody can help me, your welcome.
Have a nice day !