[Q] Stuck on loading screen - locked bootloader - Nexus 5 Q&A, Help & Troubleshooting

Hi - I need some help with my device which is stuck on the tedious animation of loading that appears right after turning it on.
I have recently downloaded and did the OTA update to 5.1 in my device, and used my phone normally for about two weeks without any problem. Two nights ago, I put it to charge when it ran out of battery and in the next morning I couldn't turn it on anymore.
I have a locked bootloader, so the phone is just as I got it only with the OTA updates.
I cannot connect my phone to get my files - phone connects but the file manager doesn't show up, and since I don't have a backup I would like to know if there is a way to recover my phone without wiping my data.
In case there is no way to recover my files, what is the recommended procedure that I should do in my phone?
Thanks.

Without a custom recovery and with a locked bootloader I'm afraid you're not going to be able to get your files if your device does not boot.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Without a custom recovery and with a locked bootloader I'm afraid you're not going to be able to get your files if your device does not boot.
Click to expand...
Click to collapse
about locked bootloader and custom recovery :
http://forum.xda-developers.com/showpost.php?p=59697707&postcount=7

RolF2 said:
about locked bootloader and custom recovery :
http://forum.xda-developers.com/showpost.php?p=59697707&postcount=7
Click to expand...
Click to collapse
Why didn't I guess @bitdomo would have a solution
Sent from my Nexus 9 using XDA Free mobile app

Thanks for the help guys.
Here's what I did so far.... Since the link in bitdomo post was no longer available I just did a hard reset (didnt have much to lose anyway) through recovery mode. However, after this the device still didnt want to boot. So, I unlocked the bootloader and installed the recovery twrp-2.8.5.2. I then erased everything in the phone, including system, data, internal storage and cache. After that I download the factory image (from google developers website) version 5.1.0 (LMY47I) and flashed system.img, boot.img, cache.img and userdata.img. But the phone is still stuck in the boot animation. Any ideas ? Did I miss something ?

CGuidotti said:
Thanks for the help guys.
Here's what I did so far.... Since the link in bitdomo post was no longer available I just did a hard reset (didnt have much to lose anyway) through recovery mode. However, after this the device still didnt want to boot. So, I unlocked the bootloader and installed the recovery twrp-2.8.5.2. I then erased everything in the phone, including system, data, internal storage and cache. After that I download the factory image (from google developers website) version 5.1.0 (LMY47I) and flashed system.img, boot.img, cache.img and userdata.img. But the phone is still stuck in the boot animation. Any ideas ? Did I miss something ?
Click to expand...
Click to collapse
Do a factory reset in the stock recovery. You'll have to flash the stock recovery.img in fastboot first.
Sent from my Nexus 9 using XDA Free mobile app

one more thing to try :
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576

RolF2 said:
one more thing to try :
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
Click to expand...
Click to collapse
This solved the problem. Phone back to life.
Thank you again guys.

Related

TWRP loop possible progress

I haven't seen this written anywhere yet but I've found something weird with the TWRP loop, months back I used the asus system wipe and got stuck in the TWRP loop because I supposedly erased all the data and file structures on my system but every now and then I keep checking for fixes and playing around with the tablet, today I charged it up again and went into TWRP, on the PC (win 7) ran the cmd "ADB reboot bootloader", for the hell of it I chose the middle option, the android, is said cold booting linux, the chrome asus logo came up with the spinning dot animation and I just waited and then it began updating my app's and my system loaded right up, everything was there. There's no sd-card in the external slot so it's pulling straight from the tablet, wifi connected, all my apps began updating from the marketplace, I can download, TWRP just says the tablet is blank. It seems to have no root access anymore though, hopefully this can be helpful. Also if I reboot it goes right back to TWRP but if I run the reboot bootloader cmd and choose the android it starts right back up without having to update everything again.
pariahcomplex said:
I haven't seen this written anywhere yet but I've found something weird with the TWRP loop, months back I used the asus system wipe and got stuck in the TWRP loop because I supposedly erased all the data and file structures on my system but every now and then I keep checking for fixes and playing around with the tablet, today I charged it up again and went into TWRP, on the PC (win 7) ran the cmd "ADB reboot bootloader", for the hell of it I chose the middle option, the android, is said cold booting linux, the chrome asus logo came up with the spinning dot animation and I just waited and then it began updating my app's and my system loaded right up, everything was there. There's no sd-card in the external slot so it's pulling straight from the tablet, wifi connected, all my apps began updating from the marketplace, I can download, TWRP just says the tablet is blank. It seems to have no root access anymore though, hopefully this can be helpful. Also if I reboot it goes right back to TWRP but if I run the reboot bootloader cmd and choose the android it starts right back up without having to update everything again.
Click to expand...
Click to collapse
so if you can get to bootloader. why dont you fastboot flash the blob file for the latest update? this would install system and new bootloader and stock recovery. from there regaining control of tablet. then just fastboot flash twrp and flash a custom rom....just a thought but if your getting into bootloader you should be able to flash blob.
I tried that right when I saw fast boot coming up, nothing would go through, I did fix it by using the method posted by Buster by using fast boot to systematically erase everything one by one then flash new firmware, just thought this info might be helpful, it's almost like twrp becomes a separate partition when you use asus wipe since everything is still there and bootable
kaos420 said:
so if you can get to bootloader. why dont you fastboot flash the blob file for the latest update? this would install system and new bootloader and stock recovery. from there regaining control of tablet. then just fastboot flash twrp and flash a custom rom....just a thought but if your getting into bootloader you should be able to flash blob.
Click to expand...
Click to collapse
I'm having issues and this won't help me. I flashed the JB version of twrp 2.5 instead of the 4.2 one and am getting a bootloop on the Asus screen. I reflash the update blob and it just doesn't boot
It IS Lupus said:
I'm having issues and this won't help me. I flashed the JB version of twrp 2.5 instead of the 4.2 one and am getting a bootloop on the Asus screen. I reflash the update blob and it just doesn't boot
Click to expand...
Click to collapse
search i have seen a guide for your specific issue on how to correct. it i was under q&a.
kaos420 said:
search i have seen a guide for your specific issue on how to correct. it i was under q&a.
Click to expand...
Click to collapse
I figured it out. I downgraded my bootloader back to 4.1(I know it went because I had the fastboot USB icon back) flashed the correct recovery and wiped everything. My data partition got corrupted. Got back into a working environment and flashed 4.2.1 again, with the proper recovery.
Sent from my HTC6435LVW using xda app-developers app
It IS Lupus said:
I figured it out. I downgraded my bootloader back to 4.1(I know it went because I had the fastboot USB icon back) flashed the correct recovery and wiped everything. My data partition got corrupted. Got back into a working environment and flashed 4.2.1 again, with the proper recovery.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
alternativly this should work as well for latest fw
http://forum.xda-developers.com/showpost.php?p=44244313&postcount=12
(just for reference)
cheers
-Buster
Buster99 said:
alternativly this should work as well for latest fw
http://forum.xda-developers.com/showpost.php?p=44244313&postcount=12
(just for reference)
cheers
-Buster
Click to expand...
Click to collapse
This is how I ended up fixing mine, can't thank you enough Buster
Sent from my GT-I9505 using XDA Premium 4 mobile app

Encrypted phone now cant use CWM backup and adb

Hello guys, having a bit of a dilemna here as only took the plunge to root today and is my first time in doing so. What I have done is updated to 4.4.2 KitKat OTA and then rooted my moto g. I used the superboot method and got the horrible pink screen and had to manually install supersu, however the device is rooted and obviously the bootloader is unlocked. I then proceeded to put everything back on my phone and then encrypted my phone.
However, I tried to get into recovery (stock) and was fronted with the on its back android with its belly open and red "!" in a triangle. I got this before I even unlocked to bootloader. Anyhow, I wanted to use a custom recovery so I could manage different ROMs in ROM manager etc, so I flashed CWM6046-MotoG44.img (CMW ver. 6.0.4.6) and all was swell.... until i wanted to make a backup.
I did a little searching around and was stumped until I found a post suggesting that CMW couldnt mount storage because the device was encrypted.
What I would like to know if at all possible; what would be the best course of action to take, as im unsure what will/could brick/break my device and as its encrypted I dont think adb commands are pushed as when flashing the recovery image, my device was listed in fastboot devices but not adb devices.
Should I flash a stock image and go from there, put everything back on yada yada yada and NOT encrypt the device, or....
Should I do a factory reset? will this brick my device/lose root access? or will I be able to re root?
I really appreciate any input you guys can give me, and for the meantime im just going to leave my device as it is and not flash anything else,
Many thanks and best regards,
voosh
Anybody have any ideas?
Can anybody help me here. Need to get this sorted so I can flash a custom ROM. Thanks
Bump...................
voosh710 said:
Hello guys, having a bit of a dilemna here as only took the plunge to root today and is my first time in doing so. What I have done is updated to 4.4.2 KitKat OTA and then rooted my moto g. I used the superboot method and got the horrible pink screen and had to manually install supersu, however the device is rooted and obviously the bootloader is unlocked. I then proceeded to put everything back on my phone and then encrypted my phone.
However, I tried to get into recovery (stock) and was fronted with the on its back android with its belly open and red "!" in a triangle. I got this before I even unlocked to bootloader. Anyhow, I wanted to use a custom recovery so I could manage different ROMs in ROM manager etc, so I flashed CWM6046-MotoG44.img (CMW ver. 6.0.4.6) and all was swell.... until i wanted to make a backup.
I did a little searching around and was stumped until I found a post suggesting that CMW couldnt mount storage because the device was encrypted.
What I would like to know if at all possible; what would be the best course of action to take, as im unsure what will/could brick/break my device and as its encrypted I dont think adb commands are pushed as when flashing the recovery image, my device was listed in fastboot devices but not adb devices.
Should I flash a stock image and go from there, put everything back on yada yada yada and NOT encrypt the device, or....
Should I do a factory reset? will this brick my device/lose root access? or will I be able to re root?
I really appreciate any input you guys can give me, and for the meantime im just going to leave my device as it is and not flash anything else,
Many thanks and best regards,
voosh
Click to expand...
Click to collapse
When you get the dead android hold power button for ten seconds then tap the power button,that should get you into stock recovery ,then navigate to wipe data factory reset ,you shouldn't lose root but you will lose da ta and apps
Thanks for the reply but I have already installed the cwm custom recovery. Should I add that I'm still able to access device, my problem mainly is getting rid of encryption as I can't use cwm while device is encrypted and can only do so by factory reset or flashing a stock ROM, but unsure of which option to take. Many thanks and best regards
kieranc88 said:
When you get the dead android hold power button for ten seconds then tap the power button,that should get you into stock recovery ,then navigate to wipe data factory reset ,you shouldn't lose root but you will lose da ta and apps
Click to expand...
Click to collapse
https://docs.google.com/file/d/0B2LP8tI1Xwu4MGtPTlpVcVQxN0k/preview try this cwm it worked for me,I'm not too clued up on encryption but I'm guessing you can't read/write to phones system to easily with it on so I'd guess it conflicts with root
---------- Post added at 06:10 PM ---------- Previous post was at 06:08 PM ----------
kieranc88 said:
When you get the dead android hold power button for ten seconds then tap the power button,that should get you into stock recovery ,then navigate to wipe data factory reset ,you shouldn't lose root but you will lose da ta and apps
Click to expand...
Click to collapse
voosh710 said:
Thanks for the reply but I have already installed the cwm custom recovery. Should I add that I'm still able to access device, my problem mainly is getting rid of encryption as I can't use cwm while device is encrypted and can only do so by factory reset or flashing a stock ROM, but unsure of which option to take. Many thanks and best regards
Click to expand...
Click to collapse
So when you boot to recovery can you access recovery options or do you get dead robot
kieranc88 said:
https://docs.google.com/file/d/0B2LP8tI1Xwu4MGtPTlpVcVQxN0k/preview try this cwm it worked for me,I'm not too clued up on encryption but I'm guessing you can't read/write to phones system to easily with it on so I'd guess it conflicts with root
---------- Post added at 06:10 PM ---------- Previous post was at 06:08 PM ----------
So when you boot to recovery can you access recovery options or do you get dead robot
Click to expand...
Click to collapse
I did get a dead robot. So I flashed CWM custom recovery. I now get the cwm recovery and options, but I can't make a backup becausey filesystem is encrypted, so would like to know the best way to decrypt by means of flashing a new or ROM or simply doing a factory reset within tho phones menus.
Many thanks
voosh710 said:
I did get a dead robot. So I flashed CWM custom recovery. I now get the cwm recovery and options, but I can't make a backup becausey filesystem is encrypted, so would like to know the best way to decrypt by means of flashing a new or ROM or simply doing a factory reset within tho phones menus.
Many thanks
Click to expand...
Click to collapse
OK,you need to boot into cwm and choose the wipe data factory reset option from cwm, I tried to wipe my phone before from the phones menu and because it had a custom recovery it didn't work,but if you boot cwm-wipe data/factory reset it will remove encryption.
Any luck???
kieranc88 said:
Any luck???
Click to expand...
Click to collapse
Sorry, I fell asleep lol was a long day.
Going to try it now and will keep you posted, Cheers.
EDIT - Didnt work - failed to mount storage because "android secure"
Factory reset within the phone also didnt work - The phone reset and the android with the blue thing in its stomach was stuck in a loop, probably because of custom recovery.
Is there a stock recovery I can flash to factory restore the phone?
EDIT 2 - Flashed this recovery - http://forum.xda-developers.com/showthread.php?t=2578243
Now when I boot into recovery it just boots into the phone regularly. When performing a factory reset now the android doesnt even appear and the phone boots regularly again, still encrypted
voosh710 said:
Sorry, I fell asleep lol was a long day.
Going to try it now and will keep you posted, Cheers.
EDIT - Didnt work - failed to mount storage because "android secure"
Factory reset within the phone also didnt work - The phone reset and the android with the blue thing in its stomach was stuck in a loop, probably because of custom recovery.
Is there a stock recovery I can flash to factory restore the phone?
EDIT 2 - Flashed this recovery - http://forum.xda-developers.com/showthread.php?t=2578243
Now when I boot into recovery it just boots into the phone regularly. When performing a factory reset now the android doesnt even appear and the phone boots regularly again, still encrypted
Click to expand...
Click to collapse
I kinda guessed that would happen because its not stock recovery,have u got a us version or international(is it xt1032 or xt1034?
kieranc88 said:
I kinda guessed that would happen because its not stock recovery,have u got a us version or international(is it xt1032 or xt1034?
Click to expand...
Click to collapse
Its a unlocked retail UK version, not sure if its xt1032 or xt1034 because I renamed it to Moto G.
voosh710 said:
Its a unlocked retail UK version, not sure if its xt1032 or xt1034 because I renamed it to Moto G.
Click to expand...
Click to collapse
You've got the same as mine,OK if that didn't work it might be because its jellybean, this is a recovery for the us version but its a KitKat recovery but worst that can happen is it won't boot to recovery, flash it and if doesn't work I'll see can I extract the recovery image from my phone, try it and get back to me asap fastboot flash recovery recovery.IMG
https://www.dropbox.com/s/66br4aiyzipu6x9/recovery.img
kieranc88 said:
You've got the same as mine,OK if that didn't work it might be because its jellybean, this is a recovery for the us version but its a KitKat recovery but worst that can happen is it won't boot to recovery, flash it and if doesn't work I'll see can I extract the recovery image from my phone, try it and get back to me asap fastboot flash recovery recovery.IMG
https://www.dropbox.com/s/66br4aiyzipu6x9/recovery.img
Click to expand...
Click to collapse
Flashed and still boots regularly .
voosh710 said:
Flashed and still boots regularly .
Click to expand...
Click to collapse
In the command line is it saying recovery sent
kieranc88 said:
In the command line is it saying recovery sent
Click to expand...
Click to collapse
Sent and finished ok
voosh710 said:
Sent and finished ok
Click to expand...
Click to collapse
How many times have you flashed it,try flashing two three timees
kieranc88 said:
How many times have you flashed it,try flashing two three timees
Click to expand...
Click to collapse
Actually, looking at the device it says "hab check failed for recovery"
However the other one (jellybean one i think that I linked to) never.
tried flashing 5 or 6 times no luck
Try this link to restore to 4.3 then ota to 4.4 again http://www.modaco.com/topic/366786-how-to-flash-to-the-standard-uk-rom/

[Q] Help please !!! I bricked my Nexus 5

Help please :crying: I just bricked my phone and I am not able to unbrick it . First , it requires you to install adb driver but I didn't not enable usb debugging before the brick . And I cannot flash the factory image . Any ideas how to unbrick without enabling usb debugging ?
ice051138 said:
Help please :crying: I just bricked my phone and I am not able to unbrick it . First , it requires you to install adb driver but I didn't not enable usb debugging before the brick . And I cannot flash the factory image . Any ideas how to unbrick without enabling usb debugging ?
Click to expand...
Click to collapse
What exactly did you do with the phone?
you don't need USB debugging to flash stock images. Your phone just need to be able to boot into fastboot and have the bootloader unlocked.
What happens when you press/hold power button for 20 seconds?
USB debugging is an ANDROID setting therefore only works or applicable when you are booted into Android
Sent from my Nexus 5 using Tapatalk
My phone is stuck at boot animation
I am in a dire need to your help. i just got my phone to stuck in the boot animation. This is what happened
i had a nexus 5 for 6 months, it was rooted and had xpose framework installed. Yesterday i updated my xpose app to the latest and installed an xpose module "Call blocker". but after one day use, i realized that it was making my nexus slow and i was suffering from low performance. So today i decided to uninstall this app, by going into settings>apps>call blocker and uninstalled it from there. Just after that i rebooted by phone, but it got into the boot loop (reboot after finishing the boot animation).
This is what is already tried:
I downloaded the nexus 5 image from google and extracted it. I flashed all the stock images (from bootloader) but now my phone is stuck at boot animation. i also installed CWM recovery and formatted system, data, cache and all options that were available, after that i flashed it again with stock images, but still stuck in the boot animation (circles keep on spinning forever).
Please guide me... I can't think of any more ways
rao_hamza said:
I am in a dire need to your help. i just got my phone to stuck in the boot animation. This is what happened
i had a nexus 5 for 6 months, it was rooted and had xpose framework installed. Yesterday i updated my xpose app to the latest and installed an xpose module "Call blocker". but after one day use, i realized that it was making my nexus slow and i was suffering from low performance. So today i decided to uninstall this app, by going into settings>apps>call blocker and uninstalled it from there. Just after that i rebooted by phone, but it got into the boot loop (reboot after finishing the boot animation).
This is what is already tried:
I downloaded the nexus 5 image from google and extracted it. I flashed all the stock images (from bootloader) but now my phone is stuck at boot animation. i also installed CWM recovery and formatted system, data, cache and all options that were available, after that i flashed it again with stock images, but still stuck in the boot animation (circles keep on spinning forever).
Please guide me... I can't think of any more ways
Click to expand...
Click to collapse
did you wipe data and cache with stock recovery after flashing?
rao_hamza said:
I am in a dire need to your help. i just got my phone to stuck in the boot animation. This is what happened
i had a nexus 5 for 6 months, it was rooted and had xpose framework installed. Yesterday i updated my xpose app to the latest and installed an xpose module "Call blocker". but after one day use, i realized that it was making my nexus slow and i was suffering from low performance. So today i decided to uninstall this app, by going into settings>apps>call blocker and uninstalled it from there. Just after that i rebooted by phone, but it got into the boot loop (reboot after finishing the boot animation).
This is what is already tried:
I downloaded the nexus 5 image from google and extracted it. I flashed all the stock images (from bootloader) but now my phone is stuck at boot animation. i also installed CWM recovery and formatted system, data, cache and all options that were available, after that i flashed it again with stock images, but still stuck in the boot animation (circles keep on spinning forever).
Please guide me... I can't think of any more ways
Click to expand...
Click to collapse
Are you sure you have flashed all the stock images? If so, then head to the stock recovery and perform a factory reset and then reboot. It should boot up.
- Sent from an IceCold Hammerhead!
rao_hamza said:
I am in a dire need to your help. i just got my phone to stuck in the boot animation. t(
Click to expand...
Click to collapse
I had this same issue the other day. First time was stuck at boot animation, second flashing of factory image saved my phone
Sent from my Nexus 5 using Tapatalk
Another newb that doesn't know the difference between fastboot and ADB, two of the MANY things you should be well-versed in before tinkering. Please head over the general forum and read the stickies.
samersh72 said:
did you wipe data and cache with stock recovery after flashing?
Click to expand...
Click to collapse
Thank you for all your support. I was able to restore my phone back to normal. What i did, after flashing the stock images, and I rebooted my phone to recovery and wiped the user data and cache. Although i tried if previously but i don't know why i didn't work than. May be, it only works just after the flashing of new/stock rom. Anyjow its good now. thank you for the support
Thumbs up XDA :good::laugh:

[Q]How to recover pics from a crashed Nexus 5 stuck in boot loop?

Hi, everybody,
I have a Google nexus 5, and after i unlocking Bootloaderit it crashed. can not boot into the android system (android5.0),and stuck in boot loop (4 stars Logo )..
I try to boot into the recovery mode ,and i flash a Custom Recovery (TWRP)),succeed,but cant get the dd image from recovey mode. (no SD card in it)
Because Google nexus 5 have no sd card or (tf card) in it .So what can i do ?
Any Suggestion,
Thank you...
LANGWOND said:
Hi, everybody,
I have a Google nexus 5, and after i unlocking Bootloaderit it crashed. can not boot into the android system (android5.0),and stuck in boot loop (4 stars Logo )..
I try to boot into the recovery mode ,and i flash a Custom Recovery (TWRP)),succeed,but cant get the dd image from recovey mode. (no SD card in it)
Because Google nexus 5 have no sd card or (tf card) in it .So what can i do ?
Any Suggestion,
Thank you...
Click to expand...
Click to collapse
We're having a failure to communicate here. Can you boot into the bootloader? If so I'd flash the factory image and start over again.
Sent from my Nexus 9 using XDA Free mobile app
jd1639, thank you for you reply .
Hi jd1639, thank you for you reply .
i can boot into the bootloader, and boot into the custom rcovery (TWRP) .
but i want to recovery the data from Nexus 5 ,dont want wipe it. Wipe the partitions will lose my user data such as picture videos,So what can I do now?
Any suggestion...
LANGWOND said:
Hi jd1639, thank you for you reply .
i can boot into the bootloader, and boot into the custom rcovery (TWRP) .
but i want to recovery the data from Nexus 5 ,dont want wipe it. Wipe the partitions will lose my user data such as picture videos,So what can I do now?
Any suggestion...
Click to expand...
Click to collapse
Boot into recovery, then from your pc use
abd pull /data/media/0/ c:\yourfolder
Sent from my Nexus 9 using XDA Free mobile app
LANGWOND said:
Hi, everybody,
I have a Google nexus 5, and after i unlocking Bootloaderit it crashed.
Click to expand...
Click to collapse
LANGWOND said:
Hi jd1639, thank you for you reply .
i can boot into the bootloader, and boot into the custom rcovery (TWRP) .
but i want to recovery the data from Nexus 5 ,dont want wipe it. Wipe the partitions will lose my user data such as picture videos,So what can I do now?
Any suggestion...
Click to expand...
Click to collapse
If you unlocked the bootloader your data's already gone. Nothing you can do about it. Just flash the factory images and move on.
theesotericone said:
If you unlocked the bootloader your data's already gone. Nothing you can do about it. Just flash the factory images and move on.
Click to expand...
Click to collapse
thank you for you reply , I knew unlocked the bootloader will wipe EVERYTHING off the phone,but i want to try it, i TRY to follow a GUIDE ,but I failed . when i try to mount the /data in CWM Recovery v6.0.4.5 , i got error message:
Error mounting /data ! and Error mounting /cache ,
So what's wrong? Any one could help me,
THANK YOU!
LANGWOND said:
thank you for you reply , I knew unlocked the bootloader will wipe EVERYTHING off the phone,but i want to try it, i TRY to follow a GUIDE ,but I failed . when i try to mount the /data in CWM Recovery v6.0.4.5 , i got error message:
Error mounting /data ! and Error mounting /cache ,
So what's wrong? Any one could help me,
THANK YOU!
Click to expand...
Click to collapse
I don't think you understand (or I don't understand). Unlocking the bootloader would have wiped the pics you wanted to recover.
LANGWOND said:
thank you for you reply , I knew unlocked the bootloader will wipe EVERYTHING off the phone,but i want to try it, i TRY to follow a GUIDE ,but I failed . when i try to mount the /data in CWM Recovery v6.0.4.5 , i got error message:
Error mounting /data ! and Error mounting /cache ,
So what's wrong? Any one could help me,
THANK YOU!
Click to expand...
Click to collapse
Yeah if these are pics from before you unlocked, and you unlocked the normal way, ie. "fastboot oem unlock", then they are gone. There is nothing to try, your phone was wiped during the unlock process.
try flashing the boot.img
Sometimes Nexus stucks at the boot loop due to kernel failure .
Go to bootloader and then put a custom kernel ( franco or Elemental X ) and then
Boot to recovery flash the kernel you just put in the device storage.
If your device boots up then you still will have all the images ( data ) after the time of unlocking the bootloader.
You don't want to have a custom kernel you can flash the stock kernel ie in the factory image itself.
Code : fastboot flash boot boot.IMG
And this flashes the stock kernel
This works only if have the kernel problem.
artistavi said:
Sometimes Nexus stucks at the boot loop due to kernel failure .
Go to bootloader and then put a custom kernel ( franco or Elemental X ) and then
Boot to recovery flash the kernel you just put in the device storage.
If your device boots up then you still will have all the images ( data ) after the time of unlocking the bootloader.
You don't want to have a custom kernel you can flash the stock kernel ie in the factory image itself.
Code : fastboot flash boot boot.IMG
And this flashes the stock kernel
This works only if have the kernel problem.
Click to expand...
Click to collapse
His system was wiped during the unlocking process. Don't give him false hope, his pics are gone.
I read somewhere someone recovering pictures after unlocking the bootloader (dont remember if it was galaxy nexus, nexus 4 or nexus 5). But I didnt find it.
He knows that unlocking which erases all data. All data stored in the device AFTER unlocking can be recovered .
That's what I was saying
Thank you for your advice,,,
artistavi said:
Sometimes Nexus stucks at the boot loop due to kernel failure .
Go to bootloader and then put a custom kernel ( franco or Elemental X ) and then
Boot to recovery flash the kernel you just put in the device storage.
If your device boots up then you still will have all the images ( data ) after the time of unlocking the bootloader.
You don't want to have a custom kernel you can flash the stock kernel ie in the factory image itself.
Code : fastboot flash boot boot.IMG
And this flashes the stock kernel
This works only if have the kernel problem.
Click to expand...
Click to collapse
Thank you for your advice,artistavi,but it's too late,.i gave the nexus 5 back to my customer,,its his devices.
i have no chance to try,,hmmm!
it is still unclear whether thenexus5 have pics!
_MetalHead_ said:
His system was wiped during the unlocking process. Don't give him false hope, his pics are gone.
Click to expand...
Click to collapse
it is still unclear that whether the nexus have pics! because i return to the owner,hmmm, i have no time to try...hmmm,sorry..may be someone can tyr it!
LANGWOND said:
it is still unclear that whether the nexus have pics! because i return to the owner,hmmm, i have no time to try...hmmm,sorry..may be someone can tyr it!
Click to expand...
Click to collapse
It's not unclear at all. The phone was wiped when the bootloader was unlocked. There are no more pics. They are gone, deleted, wiped...they do not exist anymore. I don't get why that's so hard to understand.
Why did you sell the device ?
Actually, this can help: https://play.google.com/store/apps/details?id=com.defianttech.diskdigger
LANGWOND said:
Hi jd1639, thank you for you reply .
i can boot into the bootloader, and boot into the custom rcovery (TWRP) .
but i want to recovery the data from Nexus 5 ,dont want wipe it. Wipe the partitions will lose my user data such as picture videos,So what can I do now?
Any suggestion...
Click to expand...
Click to collapse
try this
boot into recovery
adb shell
mount -a
now,look around and find the files you want to save. Then type exit to exit out of the shell and return to your PCs shell or command prompt (depending on if your running windows or linux) Suppose you want to save the file /sdcard/0/DCIM/Camera/IMG_20150101_101045.jpg
use the command
pull /sdcard/0/DCIM/Camera/IMG_20150101_101045.jpg
This should copy the file to your PC.
EDIT: I see you wiped. The data is not going to be recoverable unless your the FBI. (So when the FBI comes to the door,if you think that throwing your phone on the usb cable and running Autoroot while your girlfriend is flushing the cocaine down the toilet will keep them from finding those pictures,your going to be in for a surprise at your arraignment )

Moto G 1st Gen XT1033 Boot Loop on Stock Lollipop

My Moto G (XT1033) 1st Gen with stock lollipop has stuck in a boot loop.
I am still able to go in to recovery mode. Have tried clearing cache, but that didn't seem to work.
I don't have CWM installed it's pure android as stock have installed updates only through OTAs.
Have googled about it and many are stating that a factory reset will solve the issue. But I don't want to lose data in the phone.
Main reason for the boot loop could be App as I use beta versions of Facebook, Whatsapp and Nova launcher from apkmirror.
What can be done to recover data or just get this boot loop fixed?
P.S: My device is not rooted and does not have any CWM or TWRP recovery.
I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.
My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.
I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.
Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.
BBThumbHealer said:
I have got exactly the same issue yesterday itself. It was working fine, even received a call after which it was placed on a table. Picked up a few moments later & it was switched off. After that, whenever i'm trying to turn it on, its stuck on the M Logo - Powered by Android i.e Bootloop.
My phone was full stock and totally untouched as well. There weren't any apps installed from sources apart from Play Store. I'm able to access the stock recovery and tried clearing the cache but no respite. Whenever i try to factory format that, it gives an error of e:/could't mount /cache/recovery/xxxxxxxx errors.
I had read the forums for similar issues and got to know from this thread : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492. The issue is cent percent same apart from the fact that i can access stock recovery.
Maybe @ravibhat & @lost101 can help us in this. I'm not worried about getting the data but bringing the phone back to life is more important for me !! Please help.
Click to expand...
Click to collapse
oh okay mate. I have been googling for such issue but the mostly suggested method is reset that I haven't done (not to lose data). Will wait for a day if I get any solution otherwise will reset it.
Let me know what happened to your phone. Hope it gets fixed soon
okay so here's the update. Was successful to take backup as per http://forum.xda-developers.com/showthread.php?t=2426426
And made factory reset after that but now it is still getting stuck on bootloop with M logo and powered by android screen. :crying:
I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:
1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.
Will keep updating if i'm able to manage anything
EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.
Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img
Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img
Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621
Then via PC, do the following wipe: (requires working ADB setup - google it)
http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22​
BBThumbHealer said:
I gave my phone to the service center guys today for reflashing the firmware. They were unable to do and suggested a motherboard replacement for which i obviously refused as they asked for ~INR 8000 as charges. So will start experimenting with it now and hope so i'm able to bring back to life.
What i'm planning is:
1. Flash Custom Recovery.
2. Wipe entire phone.
3. Flash stock ROM.
Will keep updating if i'm able to manage anything
EDIT : Did everything mentioned above but the phone is having same fate as before @krunalshah68. It gets stuck on the M Logo :crying: The internal memory although is being shown as 5xxx MB in TWRP unlike 0 Mb earlier.
Click to expand...
Click to collapse
Damn mate ! I am going to follow same steps.
1) Unlock bootloader
2) Flash custom recovery if needed
3) Flash Custom rom
btw did you had unlocked the bootloader? @BBThumbHealer
lost101 said:
Unlock Bootloader (if not already done) and flash twrp - mfastboot flash recovery twrp.img
Alternatively you can boot into twrp without flashing: mfastboot boot twrp.img
Download twrp: http://forum.xda-developers.com/moto-g/development/recovery-twrp-2-8-2-0-touch-recovery-t2980621
Then via PC, do the following wipe: (requires working ADB setup - google it)
http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22​
Click to expand...
Click to collapse
Thank you for you reply mate. :good:
I have somehow managed to backup data by script. but the problem is now even after resetting it is still stuck into bootloop.
But I am a bit confused here in steps.
1) Unlock bootloader
2) Flash custom recovery like TWRP and clear dalvik cache
3) and then flash any custom rom
correct me if I am wrong. I am going to follow these steps. @lost101
Phone started! yeeey!
So heres the update bro @BBThumbHealer.
Unlocked bootloader.
Flashed TWRP.
Cleared cache/dalvik cache/data.
Flashed http://forum.xda-developers.com/moto-g/development/nx-nexus-experience-rom-10-0-3-ambient-t3268555/
And device is working smooth as silk now and that too with Marshmallow !:fingers-crossed:
Let me know your status bro. Hope I could help you in some way
@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations
As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!
But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.
Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.
And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Hello guys, My phone is stuck on bootloop
I have already rooted device and now it is stuck on bootloop even the Recovery isn't opening. I know I would have to reset the phone with mfastboot but I want my internal storage to be backed up before doing all this Is there anyway to do so? Anyone here can help me out?
@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.
BBThumbHealer said:
@sahil_arora05 : if you are able to access the bootloader mode, with the help of mfastboot, flash the latest version of twrp for moto g (mfastboot flash recovery recoveryfilename.img). After that, connect an otg disk to ur handset, boot into twrp and you'll be able to see all your files in the internal storage using the inbuilt file explorer for twrp. With that you can copy all ur data from the handset to the otg drive.
Click to expand...
Click to collapse
I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.
by the way mfastboot or fastboot is same or not?
sahil_arora05 said:
I tried to do this stuff with fastboot but nothing happened. Phone is stuck at TWRP logo only.
by the way mfastboot or fastboot is same or not?
Click to expand...
Click to collapse
@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)
@krunalshah68 : waiting for your suggestions to get my device up & running like urs
BBThumbHealer said:
@sahil_arora05 Use mfastboot. It's been specifically designed for Moto devices as the regular fastboot is reportedly having some issues with Moto mobiles (read this on some XDA post itself)
@krunalshah68 : waiting for your suggestions to get my device up & running like urs
Click to expand...
Click to collapse
Ok going to try that. Is there anyone who can provide me a link to download STOCK recovery for moto G xt1033. Can't find that.
@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.
BBThumbHealer said:
@sahil_arora05 : http://forum.xda-developers.com/showthread.php?t=2649763 : Select XT1033 and from there u can choose the stock recovery for Asian model.
Click to expand...
Click to collapse
tThanks again buddy.
BBThumbHealer said:
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Click to expand...
Click to collapse
I already gave you the solution in post #6. Stop ignoring what I say and do it.
BBThumbHealer said:
@krunalshah68 : Great to know bro that ur phone is as good as new now .. Many congratulations
As far as mine is concerned, did the following :
1. Unlocked bootloader
2. Flashed TWRP Recovery v3.0.2
3. Using mfastboot, flashed stock 5.0.2 and the phone booted up successfully finally !!
But now here's the catch, the phone once flashed up with a rom boots up fine for a single time only. Within that time frame, every damn thing works fine. Able to browse the net, configure apps & settings , blah blah etc etc ... every single thing. But as soon as i restart the phone, the rom fails to startup. It gets stuck on the boot loop.
Initially i thought the rom might have been corrupt, but then i tried the following roms:
1. Stock 5.1 Optimized as posted by @lost101
2. crDroid CM 13 6.0.1
And again the same fate was met.
And yes, i've been installing the above roms by flashing the zips in twrp. After every flash, cleared dalvik, cache & data.
Maybe the fellow members @lost101 @ravibhat can give some insight what's happening ! :crying :
Click to expand...
Click to collapse
Thank you @BBThumbHealer.
Damn man that's the basic steps that you are following and that too pretty neat and right. Even though it is causing issues then there might be some other hardware bug may be ! Hope your phone gets started soon!
Hi Guys,
phone : Moto G (XT1033), Falcon
- stuck in bootloop
- able to go to recovery
- unable to flash custom recovery such as twrp or cwm
- as suggested,
1. Unlocked the bootloader successfully, can see code status = 3 in recovery mode
mfastboot oem unlock <CODE>​2. Unable to flash twrp. It writes successfully but shows stock recovery only
mfastboot flash recovery twrp-3.0.2-0-falcon.img​3. so tried booting twrp using with success
mfastboot boot twrp-3.0.2-0-falcon.img​4. cleaned cache, dalvik etc.
5 using twrp, used ADB which enables MTP which let me transfer Android6.0.1_NX_R10.3.3_MotoG2013.zip to internal memory
6 Using twrp to flash ROM - Android6.0.1_NX_R10.3.3_MotoG2013.zip​
It seems it started installing but its been more than one hour and it seems its still doing something.
It has stuck at - "Patching system image unconditionally..."
is this normal? Did I miss anything?
Appreciate help in advance. thank you for your time...
Best Regards,
Jignesh

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