Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
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No, I haven't rooted. I am on the stock radio
gsteelx said:
No, I haven't rooted. I am on the stock radio
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Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
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Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
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First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
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I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
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Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
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Yeah definitely.
Thank you for your help! It is much appreciated!
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
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I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!
gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
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Click to collapse
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
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Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
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cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
Click to expand...
Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?
A couple of weeks ago the data stopped working on my Photon Q running CM 10.2. I was on my way to the airport when I noticed and couldn't do much about it at the time. During my time away I had 3G and 4G everywhere I went but as soon as I got back in town this past weekend I lost it again.
I'm in Chicago and I think Sprint recently turned on that Spark network here so it may have something to do with that. I live just outside the city and everywhere that I got 3G before I still seem to be able to get 3G. Everywhere that I was getting 4G LTE I now get nothing. If I set my network type to 3G it will connect, but not on LTE or Global.
I flashed back to stock and updated my PRL and Profile. On 4.0.4 I connect quickly and have no issues with LTE data from here in my home. With CM 10.2 (~1 month old), CM 11 (latest nightly), and Carbon (latest nightly) I get nothing.
Anyone have any ideas on how I can this resolved on custom ROMs?
You're no the only one....
My phone is activated on Prepayd Wireless and eHRPD is dead, same with EVDO data. LTE and 1xRTT is working fine; that leads me to believe its a radio/PRL issue. Unfortunately I cannot get QPST to work at all so I may be stuck.
Hi all
I recently got a new Nexus 5 (my old one decided to have a swim in the sea and is now in the shop for repair).
The issue I have with the new one (4.4.4 stock, rooted) is that 3G and 4G are extremely slow. Speedtest shows varying ping numbers (I have seen from 35ms to 2500ms), download is ridiculous (0.05mbit) and upload is quite good, surprisingly - around 5mbit.
I am in Greece and using Cosmote network. It doesn't seem to be a network issue because 2 friends with the same network and data package, one with Nexus 5 and the other with iphone 5, get great speeds (around 25-30 mbit).
At first I thought is was a SIM issue, since I was using the one that went for a swim. So I went and got a new SIM. Same problem.
I tried using another friends SIM from another network (WIND) on my phone, worked great. 27mbit.
The problem is the same with 3G and 4G.
Any ideas? Any ways to troubleshoot this better?
Have you checked your APN settings? That's the only thing I can think of at this point. I would check them against your friend who has an N5 on the same network and make sure everything matches exactly.
Checked it, they are the same. I talked with a Cosmote representative and they will look into my account settings in case something is wrong there. The only common denominator in the problem is my mobile account. Might have something to do with a trip I did abroad a few days ago and the roaming data limit that was imposed on my account after reaching 50mb d/l. Maybe they forgot to lift the limit when I returned to Greece.
I'm sitting in my office where I would normally get at least 2 bars of LTE, instead I'm only getting HSPA connection (4-5 bars). Same thing occurred at home, only HSPA when I normally would have LTE.
This started happening when I flashed the factory image when Lollipop got released 2 days ago.
Anyone else experiencing the same issue?
EDIT: Contacted Nexus support and they said that they're having issues with ATT on the east coast and there may be an issue with my sim. Going to contact ATT now.
EDIT2: Solved. ATT set my phone as a 3G device so it never picked up LTE. They fixed it, all good now.
enviii said:
I'm sitting in my office where I would normally get at least 2 bars of LTE, instead I'm only getting HSPA connection (4-5 bars). Same thing occurred at home, only HSPA when I normally would have LTE.
This started happening when I flashed the factory image when Lollipop got released 2 days ago.
Anyone else experiencing the same issue?
EDIT: Contacted Nexus support and they said that they're having issues with ATT on the east coast and there may be an issue with my sim. Going to contact ATT now.
EDIT2: Solved. ATT set my phone as a 3G device so it never picked up LTE. They fixed it, all good now.
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Click to collapse
How is that a fix? You now have no LTE!
Hey guys, I did the update for the t mobile version the day it dropped a couple days ago. Since I have constantly loss signal (normally in my house, I get 5 bars and insane speeds) now randomly stuff doesn't load, and I get x on my signal bars. Or it drops to 4G. I have reset network connections, called t mobile and they recommend a replacement but it started with an update has anyone else had these issues? NOTE I'm basically a 2 min walk from the 5G tower here and always normally got full 5G bars.
Jacob O Link said:
Hey guys, I did the update for the t mobile version the day it dropped a couple days ago. Since I have constantly loss signal (normally in my house, I get 5 bars and insane speeds) now randomly stuff doesn't load, and I get x on my signal bars. Or it drops to 4G. I have reset network connections, called t mobile and they recommend a replacement but it started with an update has anyone else had these issues? NOTE I'm basically a 2 min walk from the 5G tower here and always normally got full 5G bars.
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Click to collapse
I'm surprised T-Mobile suggested a replacement out of the gate.
Have you tried a total factory reset (w/o using any backup to restore data/apps) & /or a new SIM Card.
Will either of those actions solve the problem is anyone's guess, but, if T-Mobile is offering a (new) replacement, I'd take them up on their offer.
KOLIOSIS said:
I'm surprised T-Mobile suggested a replacement out of the gate.
Have you tried a total factory reset (w/o using any backup to restore data/apps) & /or a new SIM Card.
Will either of those actions solve the problem is anyone's guess, but, if T-Mobile is offering a (new) replacement, I'd take them up on their offer.
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Click to collapse
We did all of it except a Sim replacement. So I'm debating on switching to a g s20
after taking the ota, did you do a cache wipe inside recovery? I usually do this for performance and house cleaning.
sameog said:
after taking the ota, did you do a cache wipe inside recovery? I usually do this for performance and house cleaning.
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No. I suppose I can give it a try!
Jacob O Link said:
No. I suppose I can give it a try!
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Click to collapse
Do you have stock recovery or TWRP recovery?
I would msm back to stock and see if that fixes the issue. Take the update again and if it continues, bad device and time to swap it out
I get super weak signal too but I have the Unlocked International version ??*. Says 5G, but never is actually connected to 5G. My 8 Pro didn't have the issue
I've got same issues here, signal randomly drops out at home. Using TMobile sim, signal was always rock solid on my OnePlus 7 pro. I had same issues in TMobile software and international software. I backed up modem just in case but I get 5g on international rom. Did any of you fix the signal drop issues?