I preordered mine today. Midnight Black
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Thinking to get the new wireless charging pad. But can't find it in Australian site. Anyone know any details about it?
Sent from my SGP521 using XDA-Developers Legacy app
You can pre-order the wireless charger through the Good Guys.
jonamafun said:
You can pre-order the wireless charger through the Good Guys.
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I have ordered from eBay for $94 postage included. Waiting for the delivery.
Sent from my SGP521 using XDA-Developers Legacy app
Received an email yesterday from Samsung "your goods are on the way." I go to my my account and it still says April 27...
texaslittleangel said:
Received an email yesterday from Samsung "your goods are on the way." I go to my my account and it still says April 27...
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I haven't got any email from Samsung yet. Mine still says 21st April. If I remember right, I preordered after you.
Sent from my SGP521 using XDA-Developers Legacy app
venki5star said:
I haven't got any email from Samsung yet. Mine still says 21st April. If I remember right, I preordered after you.
Sent from my SGP521 using XDA-Developers Legacy app
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Checked the status now, it says "Preparing dispatch"
Sent from my SGP521 using XDA-Developers Legacy app
The confusing part is that if you go to the main samsung.com.au site it is advertising that if you order now, you will receive the device by April 21st...
Ok so, I just spoke with a CSR and I have been told that the phones will be shipped out on the 21st and delivered on the 24th!
texaslittleangel said:
Ok so, I just spoke with a CSR and I have been told that the phones will be shipped out on the 21st and delivered on the 24th!
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So far from my preorder experience, I used to get on the specified date. If we getting on 24th, what's the point in preordering? I think we will be getting on 21st onwards. Else, I will drop by JBHIFI or someone and get the phone on hand on 21st.
The site clearly says that you will start getting from 21st April.
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venki5star said:
The site clearly says that you will start getting from 21st April.
View attachment 4112024
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Looks like it ships on 21st, sits with Aus Post over the weekend and we should have it by April 26th... Wish we were getting it sooner but at least our Gear VR comes with our phone!
cantenna said:
Looks like it ships on 21st, sits with Aus Post over the weekend and we should have it by April 26th... Wish we were getting it sooner but at least our Gear VR comes with our phone!
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UPDATE: Just got off the phone with Samsung Australia, spoke to 2 reps, including a Supervisor; apparently we were advised during the pre-ordering process that the GearVR would not arrive until 28 days (or longer) after the phone arrived....
Don't know about you guys, but I was not advised, in fact, I have email receipts and print screens stating that the gearvr ship on the 21st!?
Anyone else?
cantenna said:
UPDATE: Just got off the phone with Samsung Australia, spoke to 2 reps, including a Supervisor; apparently we were advised during the pre-ordering process that the GearVR would not arrive until 28 days (or longer) after the phone arrived....
Don't know about you guys, but I was not advised, in fact, I have email receipts and print screen stating that the gearvr ship on the 21st!?
Anyone else?
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Same here. But I don't work about Gear VR at all. Its a useless device. I got one with my S7 which I used for 30mins and never used it again. You cannot use it continuously as it creates fog inside on continuous usage.
Sent from my SGP521 using XDA-Developers Legacy app
venki5star said:
Same here. But I don't work about Gear VR at all. Its a useless device. I got one with my S7 which I used for 30mins and never used it again. You cannot use it continuously as it creates fog inside on continuous usage.
Sent from my SGP521 using XDA-Developers Legacy app
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Lol, works fine here, that fog goes away after about 10 mins, anoying i know. Also you can just use an antifog spray, just the generic stuff they use for prescription lenses.
Anyways, rep also confirmed indeed they ship on Friday and should arrive on the 24th
Sent from my SM-G935W8 using Tapatalk
cantenna said:
Anyways, rep also confirmed indeed they ship on Friday and should arrive on the 24th
Sent from my SM-G935W8 using Tapatalk
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Which is basically what I had mentioned a few days ago from my conversation with a Samsung CSR.
The bigger question is, why send it on a Friday and just have it sitting at Auspost over the weekend... That is just cruel. The ideal scenario is to have it on a Friday and have the whole weekend to play with the new toy.
texaslittleangel said:
Which is basically what I had mentioned a few days ago from my conversation with a Samsung CSR.
The bigger question is, why send it on a Friday and just have it sitting at Auspost over the weekend... That is just cruel. The ideal scenario is to have it on a Friday and have the whole weekend to play with the new toy.
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Sounds like the have logistics issues.... they really need to get their priorities straight.
Beside alll that, having that much $$$$ just sitting somewhere for 2 days when it could have been avoided by sending it 2 days earlier is just a stupid thing to do, it creates an unecassary peril to the device that otherwise could have easily been avoided. Insurance policy would typicicaly.....
If you or they missed Monday delivery, we have to wait till Wednesday as Tuesday is holiday again.
venki5star said:
If you or they missed Monday delivery, we have to wait till Wednesday as Tuesday is holiday again.
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Truth is im not all the excited to get it on time or early for a few reasons;
The vr doesnt arrive with the phone and I need both the gear vr and the phone to effectivly evalute if the display is free of defects so the more time it takes to reach me, the better. Was hoping I be able to do this within that 14 day change your mind policy... What a ...
Also, i'm not going to be truly excited about this phone until TWRP is up and running on it and hopefully at most were a month away from that arriving...
Lastly, it seems like in the last 10 years things have progressively gotten a whole lot worse in the QA for all manufactures, it seems these days you don't get a device your happy with until you have fought with the CSR reps and exchanged the units a few times, etc.. I actually dislike purchasing new gadgets with displays for this reason, it's a royal pain in the arse!!
I just couldn't pass up that damn vr promo! Here's to hopefully being excited about S8+ a month from now when the dust settles
JB hi-fi ships out today for my s8+ ?
Sent from my Nexus 6P using Tapatalk
Related
Received this today:
Due to the high demand, your device/accessory is not yet available for shipment.
alemkr said:
Received this today:
Due to the high demand, your device/accessory is not yet available for shipment.
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Which carrier?
Han Solo 1 said:
Which carrier?
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AT&T
I got the same email as well. such disappointment :crying:
I got the same thing the other night, I pre-ordered on the 13th. I wouldn't worry, I think it's a generic message. I'm confident they'll ship out the 1st the latest.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I also ordered the Galaxy Great and have not received this email message. I guess I will wait and see which ships first.
I did not preorder, I am taking my chances in store on Tuesday.
So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....
My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Kill3rmonk said:
My order status says the following:
Status: Your order for the Samsung Galaxy S6 edge 64GB Black has been received. For orders placed through 3:00 p.m. CT on 4/7/15, we will do our best to deliver on or around 4/10/15. For orders placed after 3:00 p.m. CT on 4/7/15, we will do our best to deliver in 2 to 5 business days. Keep an eye out for a shipping email with your tracking information. Thank you for your patience.
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Click to collapse
I know what the order status page states. I am just telling you what one of the order support reps told me over the phone. Sprint made a big mess on my account, which has to be corrected on the backend and I wanted to make sure it would not impact my pre-order. I called in and asked her if everything was still okay since the big screwup and she said it was and then went on to when they would actually be receiving the devices, etc. Like I stated in my previous post, she could have been wrong because phone reps usually do not see the big picture only the part of the picture that is available to them but just thought I would share just in case.
I hope she was just clueless & we'll get our Edges well before the 10th.
I remember there used to be a similar concern for the S4 preorder back in 2013. In the end, Sprint delivered the preorder 3 days ahead of launch date for me.
Sent from my SPH-L720
atuarre said:
So I was checking the status of my preorder because Sprint, like always, managed to screw something up and the girl at order support tells me that they will be receiving them on the 10th and then shipping them out afterward. Now, I know customer service reps do not know everything so you take it with a grain of salt BUT what is the point of having a pre-order if you are going to ship the devices and your customers will be receiving them after the launch date. Wouldn't it be better to just walk into one of their retail locations and purchase the phone that way?
Now, Like I said, I don't know if this is indeed true or if she just did not know what she was talking about but if the phone does go out later then the launch date, that is really ridiculous....
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Click to collapse
If you got your order in then you shouldn't have anything to worry about, inventory is probably at the warehouse already. Whoever you spoke with on the phone wouldn't have a clue as to what is at the various warehouses.
The Sprint Samsung S6/S6 Edge ships tomorrow April 6
dhonzik said:
The Sprint Samsung S6/S6 Edge ships tomorrow April 6
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Except for the Gold Edge, according to Sprint chat. Hoping they're wrong. ?
Sent from my SPH-L720
It's been known since pre-orders that gold would be delayed but people keep making a big deal about it. If people didn't want to wait they should have selected one of the other two colors that were available.
Has anybody received notification that their phone has shipped today?
Question guys best place to order the phone I'm on the one up with sprint so I will be giving up my s5
Yup
dhonzik said:
Has anybody received notification that their phone has shipped today?
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I got tracking number at 2pm and when I tracked it, it said early shipping for wednesday and that it was supposed to come Thursday. Its great.
I'll be getting mine tomorrow, coming from Kentucky
Mine shipped and is at my local sprint but they won't let me get it until the 10th it sucks
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Both of mine are at home right now. Can't wait to get off work.
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jdunker26 said:
Both of mine are at home right now. Can't wait to get off work.
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Check yours when you get home for scratches on the display. Mine should be delivered today also. Hoping that there is no display issues like with the others some people have gotten on the other two carriers that started shipping early.
That's the plan. I'll update when I check them out.
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Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
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jdunker26 said:
Well. My first one has a few scratches. If you look below the M in Samsung you'll see it on the screen.
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Mine is scratch free, as far as I can tell. I used a multi-LED flash light. The sun test is the other test. There was a lot of garbage in the wrap thing though. Lots of trash, specs of stuff. Could have just been dust. I don't know.
The wrapping on mine had a load of crap under it. No wonder they're getting scratched up in transit. Look under the M.
My screen was perfect as well, no scratches at all. Beautiful phone.
They have been silent except the promise arrive by 20th date. I assume they are shipping Fedex and not UPS. I have notification set up on both UPS and Fedex just in case. I have zero results of a label having been created and no movement from the order status screen. Please list any correspondence that you all have had with Samsung. It does not matter what carrier is chosen just the ones that are being sent direct from Samsung for those that have ordered from their site.
Ordered on 4/9. Got a confirmation email and zero correspondence since [emoji848]??*
Sent from my iPhone using Tapatalk
I ordered on 04/03. If it is delayed, I learned my lesson and will not order direct again just to get the extras quicker. Samsung is really pitiful if they mess this up. Im so jealous of the people who were smart enough to order straight from TMO
I ordered the Verizon variant and two cases on the 6th. I received tracking info for the cases Mon night, but the phone still says "preordered" on Samsung's site.
Sent from my Pixel XL using Tapatalk
thecarp1975 said:
I ordered the Verizon variant and two cases on the 6th. I received tracking info for the cases Mon night, but the phone still says "preordered" on Samsung's site.
Sent from my Pixel XL using Tapatalk
Click to expand...
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You have to switch to desktop view in browser to get status or itll say preorder.
johnwayne27 said:
You have to switch to desktop view in browser to get status or itll say preorder.
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Click to collapse
Or just click on the "can't find your order?" link
Outbreak444 said:
Or just click on the "can't find your order?" link
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That did it for me. Switching to desktop left me with the same "pre-ordered" status. At least now I know it should hopefully be shipping​ any moment now.
Pending
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Mine delivered today, got charged late last night. Phone's charging as I type this up.
Anybody try tracking via FedEx? As long as you ordered from Samsung.com you can track by reference and use your order# followed by a "-01" and make sure to choose the destination country and destination zip code. Worked for me, was able to figure that out once I received my tracking info from FedEx and I tried it to see if it would help any others. Give it a shot if you haven't received anything yet.
Well I spoke with them and they said they are trying to ship the bundle together and then slipped up saying 6-8weeks for the bundle but trying to ship together or right after they ship phone. She also said 3 days max for preparing then shipped out no later than 3 days time of order
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Ordered on the 19th order shipped today
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I was part of the T-Mobile S8 preorder and decided to make this. We can discuss the gear VR and shipping around it. Has everyone submitted their order and how did you submit it? I did it with the Samsung Shop app.
You know what sucks?.....the fact that I rushed an upload of my receipt in a form of a pdf from tmobiles site to Samsung's promotion site Realizing that it was my old s7e receipt.... now it's processing and Samsung's customer service is backed up from flooded calls...i did not have the patience of waiting 2 hours, sad thing is I probably did because I fell asleep and woke up with that stupid ass song playing while they got me on hold through the speaker phone....looks like I won't get a free gear vr because of my stupidity.......yep pretty much? and yes I used shop app
---------- Post added at 10:54 PM ---------- Previous post was at 10:48 PM ----------
You know what else is dumb?....lady made me feel like a tard because she made me download an app called samsung tutor...holy ****e! It's an app for her to be able to control my phone on her end...and she went to the shop app and did what I already knew and said yep it's processing lol..mind you I'm watching my phone do things without me touching it so that messed my brain up for a minute lol.....im thinking bruh I already know this you did that to think I didn't know my way around my own damn phone...really?.....lol what a day
I just did it through the samsiumg store app.
Sent from my SM-G950U using Tapatalk
There's another thread about this here: https://forum.xda-developers.com/galaxy-s8/help/samsung-promotions-success-t3592129. Some are having trouble but the app worked for me.
I submitted the request via the website.
I have to provide further proof because the screenshot I posted from MyT-mobile was apparently missing the order date, which I now did. But I am happy to see that my request was reviewed within 14 hours of submission. Perhaps Samsung is putting serious resources into this review process.
I submitted two offers yesterday, and both were approved today. However it never gave me the opportunity to pay $99 for the extra stuff even though I picked that option... WTF
Mine was processed and approved, just waiting on shipping.
Oh. And before anyone asks...once you make your selection of what gift you want (the $99 bundle or the free Gear VR) you CANNOT and I repeat CANNOT change it. Choose wisely.
Submitted via the store app yesterday and just got approved. This went a lot quicker than the S7 promo.
archerymodz said:
Submitted via the store app yesterday and just got approved. This went a lot quicker than the S7 promo.
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Quite a long delivery time tho... Something to look forward to I guess!
connorgolden said:
Quite a long delivery time tho... Something to look forward to I guess!
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I got an email saying 6-8 weeks. For the S7 mine shipped one month after getting approved.
mweinbach said:
I got an email saying 6-8 weeks. For the S7 mine shipped one month after getting approved.
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That's what my email said that it would be sent to my house in 6-8 weeks.
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
I'm confused. I received an email saying 6 to 8 weeks shipping. But the app still says under review.
Sent from my SM-G955U using Tapatalk
Nonbiasedhippo said:
I'm confused. I received an email saying 6 to 8 weeks shipping. But the app still says under review.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
When you click view status, it takes you to another page that shows your status. It says registration approved. Basically the same thing as the email.
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
truckerdewd said:
When you click view status, it takes you to another page that shows your status. It says registration approved. Basically the same thing as the email. View attachment 4122784View attachment 4122785
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
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Right, but it still says "under review."
Sent from my SM-G955U using Tapatalk
Nonbiasedhippo said:
I'm confused. I received an email saying 6 to 8 weeks shipping. But the app still says under review.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
same. i use the website.
Nonbiasedhippo said:
Right, but it still says "under review."
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
If you get on a computer and go to the promotions website, it shows as approved and preparing to ship. If you got the registration approved email and it says the same in the app, have no fear, your submission was approved and is being processed to ship.
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
I did on the Samsung website on Thursday and it has already shipped with an estimated delivery for Tuesday. I bought the $99 bundle.
Submitted the 19th , got approved the 20th, shipped the 21st, used the app to submit. If I check the app it still says under review. But the website it shows approved gift sent. I would check the website instead of the app.
Edit: it was for the free vr. Not the 99$ package.
Is there anyway I can receive the $99 bundle its crazy how fast it's sold out..
For those who have had theirs ship did you order the $99 bundle with it?
Just got confirmation From UPS Saying my Gear VR Will be here tomorrow.... I Live in Canada did not get Confirmation Email..... Just seen many people worried they were not getting there's so i thought I would post to show that I got mine to Show that they Are sending them, seems about as fast as my Gear Fit 2 I got with my Note 7..... Shouldn't be more than 2 weeks for the rest of you Hopefullt. Have you Guys Got your Headset yet or still waiting?
That's good. I applied on the 19th. Got approval email on 21st. Ordered shortly after. Got a confirmation email receipt of payment and order number by noon on 21st. Then they sold out that afternoon. My bank has not been charged yet though and I have not received shipping notification.
Not too worried, but the sd card would be nice.
Was getting mine tomorrow but it's been updated to come Friday.
Sent from my SM-G955U using Tapatalk
Just got the email that it is on the way, fedex tracking says Friday delivery from Indiana. I signed up last Thursday.
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Enhanced VR Bundle shipped today.
Sent from my SM-G955U using XDA-Developers Legacy app
I received it yesterday in enhanced vr bundle son happy I bought it for $99
I got and I am trying to sell it. lol
The remote storage loop is sooo stupid. Come on samsung.. multibillion $$$ company and that it... really?? Lol
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I bought the $99 bundle and purchased my S8+ direct from Samsung. Got a shipping email on 4/21 for the bundle, but it included the tracking number for my phone (which was already delivered at that point). Still haven't gotten the package, and have no way of tracking where it is. So emailed Samsung, expecting to hear back in 24 hours, but no response yet. Guess I'm going to have to rev up Netflix and chill on hold for an hour or so tomorrow...
leyvatron said:
I got and I am trying to sell it. lol
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Same lol
RuggedHunter said:
That's good. I applied on the 19th. Got approval email on 21st. Ordered shortly after. Got a confirmation email receipt of payment and order number by noon on 21st. Then they sold out that afternoon. My bank has not been charged yet though and I have not received shipping notification.
Not too worried, but the sd card would be nice.
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Click to collapse
Already bought a 200GB back when I got my Note 7 so I prefer the VR HEADSET
vw65bus said:
Was getting mine tomorrow but it's been updated to come Friday.
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At least you will it get it this week
00_MACKIE_00 said:
Just got the email that it is on the way, fedex tracking says Friday delivery from Indiana. I signed up last Thursday.
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Same signed up Thursday.... so it seems everyone is starting to get there's now
leyvatron said:
I got and I am trying to sell it. lol
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That's what I'm gonna do if I don't like it XD
johnwayne27 said:
The remote storage loop is sooo stupid. Come on samsung.. multibillion $$$ company and that it... really?? Lol
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I agree
s33squar3d said:
I bought the $99 bundle and purchased my S8+ direct from Samsung. Got a shipping email on 4/21 for the bundle, but it included the tracking number for my phone (which was already delivered at that point). Still haven't gotten the package, and have no way of tracking where it is. So emailed Samsung, expecting to hear back in 24 hours, but no response yet. Guess I'm going to have to rev up Netflix and chill on hold for an hour or so tomorrow...
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Damn lol have fun with that hopefully u figure out where ur HEADSET is
TheDantee said:
At least you will it get it this week
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Oh ya, I'm glad. Wasnt complaining just letting people know it might get delayed.
Excited to compare it too my Google daydream.
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vw65bus said:
Oh ya, I'm glad. Wasnt complaining just letting people know it might get delayed.
Excited to compare it too my Google daydream.
Click to expand...
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Everybody seemed worried about not getting it right away..... when I got My Note 7 it came about a week or so after release day .... so when it showed online 6 to 8 weeks I didn't believe it and waited patiently but it seems everyone is complaining on not getting there's.... just wait and it will eventually come!
Got an email late last night.. Said $99 bundle will be here friday.
TheDantee said:
Everybody seemed worried about not getting it right away..... when I got My Note 7 it came about a week or so after release day .... so when it showed online 6 to 8 weeks I didn't believe it and waited patiently but it seems everyone is complaining on not getting there's.... just wait and it will eventually come!
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I'm not completely worried about not getting it, except for the fact that I continually see people who registered after me who keep getting tracking numbers and I haven't heard a peep. Unless they can block fedex or ups from showing me labels have been created, they haven't even made a label yet.
after the mess of people trying to pay for the $99 bundle (of which I paid AND the charges cleared...not pending...cleared) it's starting to get a little worrisome to see so many people ahead of me.
I don't care to wait, dont care if it takes 6 weeks, but somehow being way after others who registered after me is weird.