Custom ROMs roles in proximity sensor - Moto G 2015 Q&A, Help & Troubleshooting

Hi guyzz .... I have encountered many people posting that screen going off when making and receiving the call in moto g3....
Even past two weeks i have been facing this alot ...... First time i experienced it when i flashed the aosp ex rom .... then i thought there might be some issue with the rom ..... so i flashed the lineage os 14.1 then also the same issue ..... I reverted back to stock first few hours after flashing the rom the same problem begins again..... I dont what to do ????? I was helpless .... some suggested that rub the finger for 3 sec and sceen will light up on call .... this works though but some ocassions.......
Yesterday I thought Y not i do some extra ..... I flashed the cm 12.1 yesterday evening and i was surprised to see that the problem has been vanished i.e., no screen going off issue during call. That's really strange hmmmm...........:cyclops::cyclops::cyclops:
So frndsss what are your views regarding the role that custom/stock rom play in proximity sensor
Your's Truly
Abhishek Dabral

There is only one fix. find where is proximity sensor, usually it is on the top near front camera . when ever screen goes blank dry your thumb and clean screen with the thumb with good pressure where proximity sensor and screen will wake up .
Also you need to keep you pockets extra clean. It is better if you can hoover inside them as most of the time I noticed there was a little dirt always on my screen when screen went blank. I am noit sure if my mobiel screen has gone very catchy to dirt after 1 year use
I intially though it was due to custom ROMS and I have gone back to stock ROM and recieved two motorola security updated still issue is there so this is not because of the ROM .
whenever you face a blank screen , take your mobile in light and check from slight angle if you can see any dirt in screen or not , If yest then it is the reason
I would not recomend downgrade to CM12 as it is lollipop
There are two more threads on same issue
https://forum.xda-developers.com/2015-moto-g/help/screen-off-immediately-dialing-t3575693
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https://forum.xda-developers.com/2015-moto-g/help/dialer-screen-blank-incoming-calls-t3554724
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Related

Proximity Sensor intermittent

First time poster, though been a regular lurker.
It seems I have a slightly dodgy proximity sensor. Have checked with one of the proximity sensor apps and while the sensor detects if I have my hand over it, it is very unreliable when I take my hand off. It can take from anywhere from 1 to 30 seconds or sometimes never.
While ive been through other threads where people have a completely failed sensor, does anyone have this intermittent problem. Also is this a hardware or software issue.
Im currently htc-dev unlocked running Pacman v15.0.
Out there is a tool for recalibrating the sensor, but you would need to be S-OFF I think and it's done with a service tool (a special PG88DIAG.nbh)
Let me know if you are willing to try it, but it is VERY dangerous if you do the wrong things.
I had the exact problem from the very beginning. Got a phone and the very next day had a screen protector applied. For a few days proximity sensor created problems. The screen would go black when the call started, but until the call did not end, there was no way to bring the screen back. So, I used an app just like yourself to check and saw the same thing happening. Ultimately read extensively and realised it was due to screen protector. Took a scissor and cut off the protector above the sensor. A few months later when I had a new protector (of a different company) applied the same problem reappeared, so I had to cut it off from the top. Except that this time around I was sort of expecting it. I hope this help! :fingers-crossed:
I had the same problem and it continued no matter whether i remove the protector or cut the portion....im unable to most awesome ROM's.......only n sense 4.0 im able to re turn on the screen using power button.if there a way to completely disable this turn off during calls irrespective of the ROM its highly appreciated......
Looking forward for the solution
Jann F said:
Out there is a tool for recalibrating the sensor, but you would need to be S-OFF I think and it's done with a service tool (a special PG88DIAG.nbh)
Let me know if you are willing to try it, but it is VERY dangerous if you do the wrong things.
Click to expand...
Click to collapse
An update to my situation.. I ordered a new proximity sensor on e-bay and have replaced the same on my phone now. While I was at it, I cleaned up the window as it was pretty grimy and could have been the source of trouble. Also cleaned up the contacts with Isopropyl alcohol. End result.. Im still having the same problem!!
Im pretty sure now that its not a hardware problem and has to do with the calibration. What I have noticed that the sensor works fine in bright sunlight but not when there is less light around. Also am not using a screen guard!
Would it be possible to guide me to the right tools to recalibrate please?
Sorry, I haven't done this myself, but I'll search a bit how it's done by HTC.
They are using a special holding station where the devices are calibrated.

[Q] Proximity sensor problem

I Everyone,
I notice this issue after i had replaced my touchscreen from a local dealer he has installed Chinese touchscreen is of ok quality as it provide 3 touch points after that day my phone proximity sensor started showing problems like sometime while receiving call my proximity sensor didnt work and some time screen use to go blank and didnt wake till the other guy didnt cut the line or have to continually press the power or home button to wake it up ... and then disconnect the call..
1.) I did sensor test for my phone and found that only after pressing at the place were sensor is situated it worked but only till your pressing it ther later it wont ...
2.) I did try to this http://forum.xda-developers.com/showthread.php?t=1313232 but it didnt work
3.) I tried to half Dissemble ( that mean i had opened the black panel were camera sensor is situated i didn't went further as i am not well known with such soc ) and reassemble my phone but it didnt work as there was no improvement .
Can someone help me how to fix this issue / and also if required i have tools to dissemble it and needed guide to do it.
Reserved
tanmoyc said:
I Everyone,
I notice this issue after i had replaced my touchscreen from a local dealer he has installed Chinese touchscreen is of ok quality as it provide 3 touch points after that day my phone proximity sensor started showing problems like sometime while receiving call my proximity sensor didnt work and some time screen use to go blank and didnt wake till the other guy didnt cut the line or have to continually press the power or home button to wake it up ... and then disconnect the call..
1.) I did sensor test for my phone and found that only after pressing at the place were sensor is situated it worked but only till your pressing it ther later it wont ...
2.) I did try to this http://forum.xda-developers.com/showthread.php?t=1313232 but it didnt work
3.) I tried to half Dissemble ( that mean i had opened the black panel were camera sensor is situated i didn't went further as i am not well known with such soc ) and reassemble my phone but it didnt work as there was no improvement .
Can someone help me how to fix this issue / and also if required i have tools to dissemble it and needed guide to do it.
Click to expand...
Click to collapse
Did you found a solution for that? I have the same problem with my Landvo L800!
Thanks!
eteles said:
Did you found a solution for that? I have the same problem with my Landvo L800!
Thanks!
Click to expand...
Click to collapse
No i didn't because replacing the touch screen wud cost me around 3500+ rupee from Samsung were as in local market you would get new phones for 4500+ rupee with much better hardware and latest OS which was ginger bread and ICS during those days so i didn't go for repairing it and when i tried inquire to second phone retailing shop cost of this phone if i buy second hand it was sold for 1500 rupee so.... it was not worth investment .

Please help :( !

I have a photon Q LTE
Something is terribly going wrong with this one , first the front camera stopped working , when i click , nothing happens , the button is greyed out i thought it was software so i factory reset , still nothing rear camera is working fine though.
then when i opened the keyboard the touch screen becomes disables , i can't do anything on via touch screen when keyboard is opened.
then now touch screen completely stopped working
i think hearing songs in bathroom was not a good idea , moisture got in , i believe , i tried many ways to dry it out but eveyrthing is becoming worse.
i am out of warranty and sprint charges 50 dollars and not guarantee of any recovery
any help would be highly appreciate.
All of the things you describe indicate some sort of hardware issue - with water certainly being suspect if you think it got into the device.
I'm not sure what we can suggest exactly, other than the obvious - throw it in rice and hope, although most of the components are sealed, so if you are experiencing issues it is probably too late.

[Q] 3/4th Screen gone black but touch is responsive

Hi I have Micromax A110 rooted Suvi V15 Custom ROM with ThunderZap v2 kernel , Everything was working fine . Just all of a sudden , when the notification sound for an incoming message rang . i saw the screen and could only see 1/4th part to the left of mobile . I saw that the 1/4th screen is same even in the boot menu , but complete screen is responsive . Could this be a software related ?? If hardware , which one is it most likely the digitiser or lcd . I had dropped the phone but not too harsh and was back 3,4 days ,since then it was working fine . Also , there was no moist or water involved . It just happened all of a sudden , it's been just more than a year purchased on Jan 1st 2013.
Any help
UPDATE: I used [email protected] and the projection on PC seems ok. Also , I moved back to Stock JB ROM. Even then the issue exists, So I'm presuming it should be LCD screen issue?

Color lines on screen/ Turn off randomly / Impossible to enable wifi - Samsung GS6

I bought a Samsung Galaxy s6 last month. After a week of use I noticed few problems. Firstly, my phone used to turn off by itself (it was on the stock rom ) the problems appeared when I update to the latest android version ( 5.1.1 ). After one week every problem has disappeared and it was perfect.
But now, one month after buying it, new problems came. Color lines appears sometimes on the screen ( not everytime ) and then all the screen has changing colors and showing lines everywhere. To resolve that, i've just to turn off the screen and turn it on and everything goes alright but... after minutes, the phone turns off by itself and its very complicated to make it turns on. When I finally turns it on, I see again these lines and I can't turn on wifi and the camera.
It has never felt in the ground or in the water, so I don't think it's an hardware issue.. So I tried to flash a custom rom on it " XtreStolite-2.0 Odex.. " And the problems are still here.. I don't know what to do since I used all my small knowledge..
Hope someone will help me.
Thank you everyone.

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