Samsung S7 + Level U Bluetooth headset - Samsung Galaxy S7 Questions and Answers

Hi All,
I am facing issues with my Samsung S7 Bluetooth connectivity to my Samsung Level U headset.
I can play media normally, however i am not able to engage in any kind of phone call (Whether over GSM or through VoIP)
Hence i can play music, record a whatsapp voice note, however regular phone calls, whatsapp calls, viber, line and all such things don't work.
What happens is that the Bluetooth icon becomes active in the call, however nothing can be heard... i would require to disable the Bluetooth icon in the calling application in order to hear again through the phone speakers.
I tried the following workarounds and none of them worked.
- Wipe the cache
- reset Bluetooth settings
- installed new firmware
- reinstalled Bluetooth application from samsung...
PS. the headset works great on other phones (iPhone, Samsung S5....) so i don't think it is a headset issue..
Appreciate your support and Thank you!

Is 'Phone Audio' clicked on in the Bluetooth connection for the headset along with 'Media Audio'?
Sent from my SM-G930F using Tapatalk

woodmj said:
Is 'Phone Audio' clicked on in the Bluetooth connection for the headset along with 'Media Audio'?
Click to expand...
Click to collapse
Hello woodmj,
Yes it is

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I wrote the assistance Samsung ... I hope he has a solution because the problem occurs with all bluetooth headsets, including the car's hands-free !!!

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Hi Floordust,
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In your phone bluetooth settings go to your head unit connection, I have 4 options: Calls, Audio, Contact access and Message Access. Try to switch off Audio option. If it is switchd off already I have no more idea.
That's a great idea and it worked. Unfortunately, I also listen to downloaded Youtube videos via Bluetooth, so this is not an option for me. But basically it works, thanks for that.
I have another idea which works for me:
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Solvin said:
I installed MacroDroid so that the wifi hotspot is always automatically activated and deactivated when I am connected to the FYT via Bluetooth. I added another action which sets the smartphone to "vibrate only".
Click to expand...
Click to collapse
I use MacroDroid as well to do exactly the same with my private motorola.
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