3rd Party Battery Issues - Shutdown on Boot? - LG V20 Guides, News, & Discussion

So I had a Beltron battery that worked for a few weeks with absolutely zero issues, plugged it into the back of the phone and went completely fine. However, just last night, plugged it into the phone and it said invalid battery and shut off a few minutes after booting. I'm on a DirtySanta rooted VS995, with the 5.6 NSS ROM/KERNEL, but I was using the battery before and after rooting with no issues before yesterday. Curious if anyone else has had this issue with any 3rd party batteries? And, is this potentially fixed in software? If anyone has ever seen anything about that. Couldn't find anything on the forum, but maybe I just suck.

I blame the battery. I personally would never use a (cheap) 3rd party battery as safety and longevity are the most important things. Be happy that it just stopped working.
Only buy spare batteries from genuine retail shops, the exception being products by anker, which makes quality products imo.

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Battery Solution - Anyone brave enough ?

Has anyone seen this or tried it ? It seems that no one has cooked their battery. I went to three Cingular stores today trying to find a replacement battery without success. I ended up buying an over-priced car charger just so I could return a few calls as I drive home.
http://www.golod.com/2006/06/cingular-8125-battery-woes/
tpalik said:
Has anyone seen this or tried it ? It seems that no one has cooked their battery. I went to three Cingular stores today trying to find a replacement battery without success. I ended up buying an over-priced car charger just so I could return a few calls as I drive home.
http://www.golod.com/2006/06/cingular-8125-battery-woes/
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Click to collapse
... seen what exactly? I see a very short blog entry about a guy and his battery problem, and 109 responses to it. I'm not sure where the bravery part kicks in, unless I'm missing something.
It's this part :
Take a USB cable cut off one end and expose the red and black wire. Touch the black to the negative pole of the battery and the red to +, directly.
The other end of the USB cable goes into the computer's USB port.
I have now tried this and am in the midst of charging my phone. I'll send an update later today
batteries don't last forever. Mine died and i had the same issue you had. I called every Cingular store around and none had them. Finally found one 30 minutes away for $60 so i bought it and then ordered 2 spares for $20/each online. the online ones took forever and a day to get here, but i now have spares.
notyourdaddy said:
batteries don't last forever. Mine died and i had the same issue you had. I called every Cingular store around and none had them. Finally found one 30 minutes away for $60 so i bought it and then ordered 2 spares for $20/each online. the online ones took forever and a day to get here, but i now have spares.
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Click to collapse
When you say it was the same issue, was it general battery life, or specific applications ?
For me, it was making phone calls. The battery drain seemed not to change much during a call compared to idle at ~130mA but the drain was phenomenal. Compare this to leaving BT, GPRS, push E-Mail and WiFi which caused a gradual drain during the day. It led me to thinking this was a software issue, therefore why waste money on a spare battery ?
If this helps, I think I will buy a battery before this one dies completely on me.
tpalik said:
When you say it was the same issue, was it general battery life, or specific applications ?
For me, it was making phone calls. The battery drain seemed not to change much during a call compared to idle at ~130mA but the drain was phenomenal. Compare this to leaving BT, GPRS, push E-Mail and WiFi which caused a gradual drain during the day. It led me to thinking this was a software issue, therefore why waste money on a spare battery ?
If this helps, I think I will buy a battery before this one dies completely on me.
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Click to collapse
ok sounds like a different issue. my battery would not hold a charge. nothing to do with software issues.
Hi,
I had nothing but trouble with the battery with every single WM6 ROM I tried. Thinking it was software, heard stories about calibration. Tried the draining complete, and then recharing, nothing seemed to solve the absurd battery drain problem. I often switched back to my good old Nokia (they just won't die) during the day due to a critical battery level. Sometimes even after only a few phone calls.
I replaced my battery a few weeks ago and since then I haven't had a single day I had to recharge during the day. It lasts all day, like it used to.
Maybe it's WM6, maybe it's a battery calibration problem, or any other software related problem. But I for one am very happy I invested those bucks in a new battery, I now can finaly really enjoy my WM6 wizard.
Cheers,
Cacti
I've had problems with the phone resetting constantly for months and then eventually, the phone not being able to charge. The phone is not that old, and Li-ion batteries don't die that quickly. Nevertheless, I bought a new one on ebay with the same results. Turns out, my power connection was loose despite what appeared to be a solidly soldered connection to the board. I had to almost pry it off and readjust it. Now it works fine. Talk about pain in the ass.
notyourdaddy said:
batteries don't last forever. Mine died and i had the same issue you had. I called every Cingular store around and none had them. Finally found one 30 minutes away for $60 so i bought it and then ordered 2 spares for $20/each online. the online ones took forever and a day to get here, but i now have spares.
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Click to collapse
You paid $60 for a battery!? I'll bring you two from here that I paid $10 each for. You pay the shipping.
JB

Tmobile phone/battery/charger warrenty replacement issues....ugh..

I bought my G2X around the end of April.
the USB became very loose and would rarely charge even when it shows it is charging after jiggling the plug to get it to work. Ive tried this with multiple chargers.
if i do get any sort of charge its no more than 10% and it discharges very fast about 1% in less than a minute. you can actually watch it drain.
the wall charger itself also does not charge, yet when i plug the wall charger USB cable into a PC USB it will slow charge.
yesterday I went to the local Tmobile store to order a replacement and the replacement phone showed up today without a battery so i still cant use it.
the new phone has been charging the old battery for hours and still has only 1%
I called Tmobile customer service and they tell me I have to choose between the battery OR the charger I cant have both, then I'm told I will have to pay $7 and change for GROUND shipping.
I explain the phone is around 8 months old, under warranty, I have insurance. and i know PLENTY of people that have had batteries shipped to them free of charge and they get to keep the old battery.
I know i can just get another wall charger from Ebay cheap but that's not the point
Im not trying to get something for free, i just want the phone,charger & battery that I paid over $500 for + insurance to actually work without me having to pay extra for it.
has anybody else had this issue?
it seems everyone else that has had battery and phone issues ( there have been plenty ) had a much ,much easier time and better experience than i am getting
Spoo76 said:
I bought my G2X around the end of April.
the USB became very loose and would rarely charge even when it shows it is charging after jiggling the plug to get it to work. Ive tried this with multiple chargers.
if i do get any sort of charge its no more than 10% and it discharges very fast about 1% in less than a minute. you can actually watch it drain.
the wall charger itself also does not charge, yet when i plug the wall charger USB cable into a PC USB it will slow charge.
yesterday I went to the local Tmobile store to order a replacement and the replacement phone showed up today without a battery so i still cant use it.
the new phone has been charging the old battery for hours and still has only 1%
I called Tmobile customer service and they tell me I have to choose between the battery OR the charger I cant have both, then I'm told I will have to pay $7 and change for GROUND shipping.
I explain the phone is around 8 months old, under warranty, I have insurance. and i know PLENTY of people that have had batteries shipped to them free of charge and they get to keep the old battery.
I know i can just get another wall charger from Ebay cheap but that's not the point
Im not trying to get something for free, i just want the phone,charger & battery that I paid over $500 for + insurance to actually work without me having to pay extra for it.
has anybody else had this issue?
it seems everyone else that has had battery and phone issues ( there have been plenty ) had a much ,much easier time and better experience than i am getting
Click to expand...
Click to collapse
well if u had to choose i would take the battery. they cost more then a charger does. but that is stupid they are telling u to choose between the two. i havent had to replace my battery or charger yet so idk if there are always like that. but i bought an extra oem lg battery just to have.
s10shane said:
well if u had to choose i would take the battery. they cost more then a charger does. but that is stupid they are telling u to choose between the two. i havent had to replace my battery or charger yet so idk if there are always like that. but i bought an extra oem lg battery just to have.
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Click to collapse
That's terrible to do. Batteries die over time, and quickly when sitting idly by just waiting to be used.
DistrictDigital said:
That's terrible to do. Batteries die over time, and quickly when sitting idly by just waiting to be used.
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I doubt that battery is sitting for very long.. if you even think about using the phone you lose 15% battery charge lol.
Im willing to bet he keeps a charged spare to swap in later in the day.
Id like to do that myself because I have never been able to make it 6-8 hours without a charge even on light use.
I love android but Im increasingly tired of the horrible battery life on every android device & Tmobile bending me over and screwing me. I read all these stories about great customer service but i always get the person that barely speaks English, replies from a script regardless of what i say and they never seem to care to offer any real help.
I want a damn phone that i can use as intended and only needs to be charged over night. sure maybe not streaming all day but at least everything else
Batteries are less than $10 on Amazon
Sent from my LG-P999 using xda premium
2005 called. They have your Nokia.
Seriously, battery life is an issue with ALL smartphones. Look at all the ios users complaining about battery life, there are plenty. And, they can't swap batteries.
As far as T-Mobile goes, their replacement policy is no worse than any other carrier. If you have insurance as well, that would cover your shipping.
Sent from my LG-P999 using Tapatalk
DistrictDigital said:
That's terrible to do. Batteries die over time, and quickly when sitting idly by just waiting to be used.
Click to expand...
Click to collapse
I doubt that battery is sitting for very long.. if you even think about using the phone you lose 15% battery charge lol.
Im willing to bet he keeps a charged spare to swap in later in the day.
Id like to do that myself because I have never been able to make it 6-8 hours without a charge even on light use.
I love android but Im increasingly tired of the horrible battery life on every android device & Tmobile bending me over and screwing me. I read all these stories about great customer service but i always get the person that barely speaks English, replies from a script regardless of what i say and they never seem to care to offer any real help.
I want a damn phone that i can use as intended and only needs to be charged over night. sure maybe not streaming all day but at least everything else
lotherius said:
2005 called. They have your Nokia.
Seriously, battery life is an issue with ALL smartphones. Look at all the ios users complaining about battery life, there are plenty. And, they can't swap batteries.
As far as T-Mobile goes, their replacement policy is no worse than any other carrier. If you have insurance as well, that would cover your shipping.
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
True but Ive NEVER had an android last anywhere near any of my friends Iphones as far as battery life is concerned (havent compared the newest model though). I can spend a whole day with an Iphone user and My phone is ON the chargers as often as theirs is off.
If I wasnt in love with the Screen size and HDMI out I would go back to my N1 <3
come to think of it I need batteries for the N1 & G1 as well lol
Btw, now that I'm not on Mobile, I can make a more complete response...
*puts on the old PDA Tech hat*.. yes I used to work in a T-Mobile Tier 2 PDA support... I supported Android, WinMo & Blackberry devices. Mostly blackberry, LOL, those things were terribly unreliable.... I trained on the G1, MyTouch3G, Cliq, Behold II (ugh) and Nexus 1.. though they wouldn't actually give us Nexus 1 devices to handle for some reason.
Anyway.... you can tell how old my info is now, so take it with a grain of salt, some policies may have changed.
First, insurance should cover shipping. Without insurance you pay shipping, with it you don't. If they told you otherwise, ask them when the policy about that changed. Also if you've paid shipping once in the past 30 days and it didn't resolve your problem, they are supposed to waive shipping on subsequent exchanges even without insurance.
They will NEVER send you a complete package of battery, phone AND charger all at the same time. The reason is simple: For all 3 to go bad is incredibly rare. If proper troubleshooting steps are followed, you can eliminate which one is the cause of the issue. If you cannot eliminate one of the 3 by testing at a T-Mobile store, they will normally send you the battery first.
The reason they did NOT send you a battery first was because you mentioned your charge port was loose. That's a phone issue, not a battery issue. Again, very rarely do TWO OR THREE separate devices go bad all at the same time, so you replace the one that's obviously bad first.
Now, you have a new phone and still have issues. Chances are it's the charger or the battery - but again, rarely both. Pick one. If you're unsure, then go to a t-mobile store and ask them to let you charge your phone for a bit on THEIR charger and see if you can see a difference.
Why they won't send you both, as I've said above, is it is very rare for both to go bad at the same time. Proper diagnostics (trying another battery and/or charger) should determine which is at fault.
If they were in the habit of replacing EVERYTHING any time a customer had a problem, then costs would go through the roof and your device would cost much more.
EDIT: As far as battery life... keep in mind that an original iPhone has a much slower processor than new Androids and didn't even support 3G (which uses more battery) in its first incarnation. The smaller screen on an iPhone also impacts battery life positively, whereas the bigger and brighter screens on many Android take more battery to power. Plus, Android has the capability to do much more multitasking, which leads to more processor usage. You have to be careful what apps you install because of that - or do as I do and use "Autostarts" from the market to prevent apps that believe they are special and should start up at all sorts of system events. Autostarts is much better than a task killer ever could be because it prevents an app from starting up on its own in the first place, and in the end, is a very positive influencer of battery life.
thanks for the info. Ive already been charged and honestly its not worth dealing with them again for $7 lol
as far as testing all 3 devices thats already been done. the Tmobile store tested the phone and battery and agreed it wouldnt charge over 1% and the USB is loose and needs to be wiggled to work ( if you are lucky )
the old battery has been in the new phone charging all day. It wont charge over 1%
if I plug either phone into the factory wall charger its as if I havent done anything, phone doesnt recognize its being charged unless i use PC USB or my Motorolla 950mah car charger. and again its only getting to 1% and turning off.
I explained all this to customer service and as usual i get the scripted reply. We are sorry for your inconvenience but i wont really help you blah blah
So far Tmobile customer service has been worse than Sirius and thats saying ALOT. i wish they were more like Zappos. customer service there is nothing short of shockingly amazing.
I called to say I accidentally clicked the wrong size sneakers and the rep called the warehouse, stopped the order before it shipped out. sent the correct size next day air getting it to me EARLY and signed me up to the VIP service which gets me next day shipping on all my future orders. because of that I have ordered with them many times since.
Im not expecting Tmobile to go that far but it would be nice to have what I paid for working without all this hassle and any cost
Spoo76 said:
Im not expecting Tmobile to go that far but it would be nice to have what I paid for working without all this hassle and any cost
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Well, I admit a lot could be done to make technical support better. However, it's an industry-wide issue, not just with T-Mobile and not even specifically with cell phones.
While it *is* possible for all 3 to go bad, you have to look at it from the viewpoint as well of the tech rep sitting in a cramped and noisy cubicle all day. 99% of the calls she gets are because people forgot their Google password and are locked out of their phone due their kid enabling pattern lock. They don't even KNOW they have a Google account in the first place! Then the T-Mobile store wipes their phone, and they wonder how to get all their contacts back.. you know, the ones safely stored on their Google account... to which they do not know the password.
And then, they get your call. You say your phone, battery AND charger all 3 went bad? If the rep were to replace all 3, she would lose her job if that call happened to be graded. Why? Not following proper troubleshooting.
It's frustrating, I know, as the customer who actually does have a problem with all 3 at the same time. But that is an outlying case. 99% of the time, only 1 of the 3 devices were actually faulty to begin with.
In my experience, customers would ALWAYS demand a new phone first, when I was pretty sure it was the battery at fault. Most of the time it WOULD turn out to be the battery as well. Batteries fail a lot more often than people suspect. Except, that by demanding a new phone first, now they've sent back a perfectly good phone, and have a refurb which could have its OWN issues.
I would almost always try to start by replacing the battery first, but most customers would shoot that down.
In your case, as I said, the loose USB port indicated a phone problem, so they started in the correct place with replacing the phone.
Anyway, back to your last post.... Yes, customer service could be MUCH better. But it is the price we pay to have affordable gadgets delivered to our door.
I remember when I was a kid in the early 1980s and my Atari 2600 died. We had to mail it off to a repair center hundreds of miles away, and it was nearly 6 weeks before a new unit came by UPS. Oh, and we had to pay return postage COD. Good thing my mother was home when the UPS guy showed up!
Battery or Charger?
When I had a problem with my battery in April, I just called customer service and the gentleman I spoke with said no problem and sent me out a new battery, with free shipping and told me to just keep the old one. I'm one of those people who have had nothing but excellent service from T-Mobile. I've know A LOT of you all have had crappy service from them and I don't doubt it at all, but I'm a lucky one I guess. If I were you I would call again, maybe a few times until you get what you deserve! Good Luck Bud.

[Q] has anyone changed the battery by his own, from one purchased on ebay?

I got an SM-G920I, which obtained on my carrier. The device has serious battery problems, because it has less than a year of use and the battery is discharged rapidly. No lasts beyond 12 hours with something like 2-3hrs SOT.
The technical service of my carrier is horrible, often they delivered reconditioned devices as new and sometimes even cost make them understand the problem with the device. Moreover, the Samsung repair service is from third party and only covers devices purchased in their stores. It is why I have been looking on ebay batteries, for replacement by myself.
I wonder if someone has bought a battery (on eBay or Amazon) and has made replacement on its Galaxy S6. You have any references? any manufacturer suggested? any comments?
I have some experience tearing down my galaxys but now that the back cover is glued is a hassle.
You need a heat gun, not just a hair dryer..it is difficult and it weakens the solidity of the phone. ..
My suggestion, first try a factory reset, yours seems to be some battery drain caused by an app or a service or an internal error, 2-3h sot are normal, 12th in sleep are almost normal, something that make me think of a wakelock.
Otherwise contact directly samsung
davide136 said:
You need a heat gun, not just a hair dryer..it is difficult and it weakens the solidity of the phone. ..
My suggestion, first try a factory reset, yours seems to be some battery drain caused by an app or a service or an internal error, 2-3h sot are normal, 12th in sleep are almost normal, something that make me think of a wakelock.
Otherwise contact directly samsung
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Click to collapse
Well, I understand the incovenient that will get after remove and glue again the back cover, but is a risk I want to take. Also tried factory reset, too many times, also tried different stock roms. Also i know that battery usage is relative "normal" but there are times that when using device is like flushing batter, 10-20% just only in minutes and only reading feeds on wifi.
Generally this is not a big big problem because always are plugs availables to get my fastcharger. But when working on field always have to activate saving mode or even ultra saving. Sometimes get 8 hours on 2 or less SOT so, Its kind weird.
I will make a call to samsung support to check if they could help. But also keep waiting for someone else who has made this replacement. Thanks!
Used to work in a phone repair store myself, and Samsungs are very tricky to do if you've no experience with it. I'd recommend buying the battery, then paying someone to put it in for you

Battery life is horrible, qi fault?

Hi,
I had a nexus 5 and never problems with the battery life, never changed in my 2 year usage time . Until my phone got stolen. Now I bought a second hand one. On this phone the battery just sucks. The old owner wrote he changed the battery last year and used qi loading. Might this be the problem? Sometimes the percentage rises by 1 or 2 without loading and sometimes it drops by 20 after a reboot. Might a new battery fix this? (the WiFi scan thing is off)
Was the replacement battery from third party or oem? I find that oem batteries can be hit or miss in terms of longevity.
I have used a qi charger with my nexus for over year and I can say that I have experienced a similar issue.
Is the phone running a stock rom?
audit13 said:
Was the replacement battery from third party or oem? I find that oem batteries can be hit or miss in terms of longevity.
I have used a qi charger with my nexus for over year and I can say that I have experienced a similar issue.
Is the phone running a stock rom?
Click to expand...
Click to collapse
stock rom, franco kernel, greenify ... same as on my old nexus
looks like oem, but I'm not sure

Check Your Battery, Mine was Getting Ready to Blow

H918 with 10j OverDrive rom Werewolf 2.0 no rctd.
My battery started draining a bit faster than normal. I hadn't added any new apps or made any changes to the system.
I'm not a heavy user, no gaming, occasionally stream netflix. Recently I have streamed netflix onto the tv with a cable. The cable is supposed to charge the phone, but it doesn't, so after a couple hours the phone is down to about 50%
So I went to pull the battery thinking the system needed a recalibration.
The battery was bulging (gases building up). Not good. I don't know if this was an isolated issue or as these phones get older, there is a flaw in some of the batteries.
The battery was the original. The phones manufacture date is 10/2016.
As a side note, the phone stores don't carry batteries. Batteries Plus has to order it $39.99. I ordered a couple OEM LG batteries off ebay for about $12 apiece. Now I get to go a week or so without a phone. It might be a good idea to get a spare and check your battery periodically. Better safe than sorry.
Cheers!
androiddiego said:
snip
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You should have called up LG. I would not trust any 3rd party or eBay.
Sent from my LG V20 using XDA Labs
Bought Aexpower X2 and a charger on Amazon for about $25 been solid for 6 months
All battery's will eventually fail, it's inherant in the current design iteration of lithium ion battery's, how long and how bad can vary, but a lithium battery that has consistent charge/discharge cycles daily will last around 8-16 months on average, doesn't matter what brand or size, it's just how there currently desgined, wait a few years till we have lithium-glass or lithium-plastic battery's then this will be a thing of the past...
pyrorob said:
All battery's will eventually fail, it's inherant in the current design iteration of lithium ion battery's, how long and how bad can vary, but a lithium battery that has consistent charge/discharge cycles daily will last around 8-16 months on average, doesn't matter what brand or size, it's just how there currently desgined, wait a few years till we have lithium-glass or lithium-plastic battery's then this will be a thing of the past...
Click to expand...
Click to collapse
Most every phone I have had I owned for 2 years. This is the first one to have a problem. Thank goodness it is removable.
Also, my dad (85 yrs old) had a Moto g4 he wasn't using. He switched to android because I did, but screwed the phone up with really crappy apps. I told him I would set it up for him, but he didn't listen. So he went back to ios. I had to do a factory reset of the phone to get rid of all the crap. Got it set up right and it's not that bad a phone (might even root it). Removable back and battery, SD card. but no IR Blaster. It was unlocked so my tmo sim worked right away. At least I have a phone for the next week while I wait for the new batteries to show up.
I'll be keeping a close eye on the new batteries. I hope no one else has this problem. Very dangerous. The case I had it in concealed the problem. When I took the case off, the back plate fell right off. It had already been pushed of by the expanding battery, but the case kept it from being noticeable.
Cheers!
I have 3 LG V20s and I have bought extra batteries for all of them but have never encountered your issue. Could it be that your custom ROM may have something to do with it?
HD2FORNICK said:
I have 3 LG V20s and I have bought extra batteries for all of them but have never encountered your issue. Could it be that your custom ROM may have something to do with it?
Click to expand...
Click to collapse
I don't think so. I've been using the same rom and kernel for about a year. Hopefully it was just an isolated case.
Strange that you should post this. I too have just run into this. I normally get about 1 1/2~2 yrs out of a battery on my smartphone, however on my LG V20 that I got in Nov '17 it just started doing the exact same thing. I'm fairly experienced so I was trying to isolate if anything untoward was going on software wise. After nothing really was attributable to the loss I decided to examine the battery and bingo just like you the battery is quite swollen. I'm hoping that the new "supposed oem" battery that I ordered last week (should show up by end of the week) lasts longer than the oem battery that shipped with the phone.
androiddiego said:
I don't think so. I've been using the same rom and kernel for about a year. Hopefully it was just an isolated case.
Click to expand...
Click to collapse
I am also having bloating batteries. One is the original oem and the other is aftermarket Hyperion. Both are about a year old. I wonder if quick charge might play a factor as I use it all the time.

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