Samsung SM-G355H Help - Samsung Galaxy Core

Good evening
So the phone freezes right away in the "Samsung Model screen" i can't get inside the fast boot to do a factory reset and when i connect a charger or anything he frezes in the logo that shows when the battery is charging, also when i remove the battery from the phone but he is connected to a charger he keeps showing whatever was on the screen when it froze even without the battery, help pls

No one ? :'(

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