[Q] S5 Not charging, but charging port and battery is okay - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

Hello!
Yesterday when I tried to put my Samsung Galaxy s5 to charge, nothing happened. It has worked like a charm before and I canĀ“t see why it wouldn't this time.
I first try other chargers no one worked, then I turned off the phone, but then the phone finds the charging port, because a battery with a lightning comes around for 2 seconds or so, but then it disappears and a new battery with a yellow warning triangle comes instead.
I though it was just the battery who had died, so I walked to my electronic shop today, there we tried with a new battery, but got the same result, the yellow warning.
I have also tried to Cache Wipe and Format the phone, nothing works.
If I go into download mode Odin recognize the phone.
This phone has never been rooted or custom rom.
Any suggestions to save me from send it repair?
Thx

Now I put the phone on charge for an hour, the battery was on 68% both before and after, but then I restarted the phone and now it has 93%. But it never displayed that it charged...

I have started having issues with mine as well. Idk if the charger has a short in it or what.
Sent from my SM-G900P using XDA Free mobile app

Related

Phone apparently died overnight

So I wake up this morning and my AT&T Skyrocket won't turn on. I can't even get it into download mode - it does nothing.
It was working fine last night, I plugged it into my usual wall charger and went to bed (turned on). Woke up this morning to find it off and can't even get the Samsung logo to show up.
The phone kept bugging me about the 2.3.6 OTA update so I deleted the wssyncmlnps files from /system/app the other day. It rebooted fine after that. The only other thing I did (weeks) ago was root it - I'm using the AT&T stock rom - have not used any other roms.
It's not the battery - I've tried 3 spares that I know to be fully charged.
Any ideas? Thanks.
Kaix said:
So I wake up this morning and my AT&T Skyrocket won't turn on. I can't even get it into download mode - it does nothing.
It was working fine last night, I plugged it into my usual wall charger and went to bed (turned on). Woke up this morning to find it off and can't even get the Samsung logo to show up.
The phone kept bugging me about the 2.3.6 OTA update so I deleted the wssyncmlnps files from /system/app the other day. It rebooted fine after that. The only other thing I did (weeks) ago was root it - I'm using the AT&T stock rom - have not used any other roms.
It's not the battery - I've tried 3 spares that I know to be fully charged.
Any ideas? Thanks.
Click to expand...
Click to collapse
Try pulling battery, insert battery, plug in USB to phone, hold both volume buttons, then plug USB to computer
That might trigger DL mode
Hope it works for you man..
edit
PS
This would go in Q&A section
Assuming you know how to get into DL and CWM and it won't work, try a jig. If not, nothing to do but warranty or try jtag
Uncle Irish said:
Try pulling battery, insert battery, plug in USB to phone, hold both volume buttons, then plug USB to computer
That might trigger DL mode
Click to expand...
Click to collapse
Tried that - no dice. Phone doesn't do anything. When I plug it into my PC it says USB device not recognized.
Same thing happened to my brothers infuse. He had to pull battery, plug in charger, wait for battery icon to show up (even though the battery wasn't in it), then Put battery back in and boot. it was insane.
Called AT&T and they replaced it.
Sent from my SAMSUNG-SGH-I717 using xda premium
NightHawkUndead said:
Same thing happened to my brothers infuse. He had to pull battery, plug in charger, wait for battery icon to show up (even though the battery wasn't in it), then Put battery back in and boot. it was insane.
Click to expand...
Click to collapse
Tried that - even when plugged in the phone wouldn't do anything at all - no charging battery screen - absolutely nothing.
Took it to one of the AT&T repair centers today and they swapped it for a new one, although this new one has 2.3.6 and my previous one had 2.3.5.
The really weird thing is that there was another lady there who had the same phone with the same exact problem as me (phone dead this morning - won't charge, won't go into recovery mode), and they ended up just giving her a new phone as well.
Wonder if it has something to do with that OTA update.
Kaix said:
Tried that - even when plugged in the phone wouldn't do anything at all - no charging battery screen - absolutely nothing.
Took it to one of the AT&T repair centers today and they swapped it for a new one, although this new one has 2.3.6 and my previous one had 2.3.5.
The really weird thing is that there was another lady there who had the same phone with the same exact problem as me (phone dead this morning - won't charge, won't go into recovery mode), and they ended up just giving her a new phone as well.
Wonder if it has something to do with that OTA update.
Click to expand...
Click to collapse
If the OTA update is the cause im glad i root my phones the first day i get them and NEVER install OTA updates......i leave it to the real developers here at XDA to put together a better rom...
Sent from my SAMSUNG-SGH-I727
take it all apart completely let it sit like that for an hour or so sometimes that works

[Q] Infuse won't charge.

Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Chances are, you have a bad charger or a bad battery.
Either that or a broken usb port. You could be surprise on how many galaxy phones get no charge because of the usb charging port. Its very sensitive and it can be broken quite easily. But if you give more details maybe we can help. Does it responds when you connect it or it wont do anything at all?
champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Click to expand...
Click to collapse
can you plug into the computer and it stays connected with no issues or problems...if yes, then your port on the phone should be good
batteries do have a life span...and they are cheap on ebay...I got 2 2000 with charge for less than $20 bucks...great deal
prob is your battery if you wanna stay oem battery same thing you can get them at good prices on eBay and Amazon
champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?[/QUOTE
What happens when you plug your device into the ac wall charger and when you plug it into the usb cord on the computer?
Click to expand...
Click to collapse
Infuse Wont stay on or charge
Hello, maybe someone can help me here. My infuse suddenly won't charge or turn on at all. When I plug in the USB cable from my computer or the wall the battery icon comes on with the animated loading circle thing then goes off after about a second of doing that. When I do a hard reset with or without the battery in it and with or without the charger plugged in, the same thing happens.
Its been several days since this has been happening and after trying again today, it actually turned on and booted to the OS and was charging for about 5 mins before it stopped recognizing the charger. I pulled the battery and it since will not turn on. The battery has some charge on it but will not turn the phone on, just does the weird battery thing as described above.
I have tried several different charging cables, but have no other battery to try. Any suggestions?
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Rawlster93 said:
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Click to expand...
Click to collapse
The problem is I cannot get it to turn on at all. I was running CM10 and have tried 4 different charger/usb cables.
Sadly, the connection of this device is a known weak spot.. if its not doing anything when connected to some form of current.. all signs point to a dead port..
Hopefully that isn't the case..
Sent from my SAMSUNG-SGH-I717 using xda premium
I also went through this issue and i discovered that it will keep going through a battery icon and then off loop so the way to deal with this is as soon as you see the battery picture just hold the power button for like 2 or 3 seconds and then you should see the battery green indicator with the botton dots animation and it will Charge.
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
LumberJackBrah said:
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
Click to expand...
Click to collapse
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
mr.jaguar said:
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
Click to expand...
Click to collapse
I already tried that and it seems to have messed up one of the batteries. The little loading circle will come on for a split second then it will go away, come back a few seconds later and it just loops. I plugged in the USB while holding the volume keys to try and get it into download mode but I'll get a warning message saying something about installing a different OS being dangerous, again, for a split second, and shuts off. It seems like the phone can't have any power go through it for more than a split second.
I'm having a similar issue with the phone not charging. But the phone won't PC or wall charger. But check this out I have a jigg for putting device in download mode when I connect it to phone. The phones goes in to download now when powered on. So what do guys think is wrong?
ringtailbob said:
So what do guys think?
Click to expand...
Click to collapse
From the info you provided: the phone is not charging but the jig works.
Do I need a new battery or does it sound like the USB port shot?
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
skyliner33v said:
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the helpful information.

[Q] Samsung GalaxyS2 won't power on

Hi everyone, I appologize in advance if this has been posted and resolved, but I couldn't seem to find anything after numerous searches.
I have a Samsung Galaxy S2 that I have had for JUST over a year (i think June 30th) Everything has been fine, no problems and today I was on it, working fine and then all of a sudden it shut off and then started to reboot. Only when it powered back on, it showed the black SAMSUNG GALAXY SII powered by Tmobile start up screen, then went black, then the startup screen appeared again, then went black...repeat.
I did a battery pull for 2 minutes, same thing. Did a battery pull for 1 hour, same, I left it on the chargert for 4 hours and while on charger kept blinking on and off but now only the grey battery (even now off the charger)
It has never been rooted, or updated or anything like that. There is no water damage at all.
I have a wall charger for the battery only and an extra battery and have tried charging both batteries with that and still no luck.
I have also tried plugging it into my computer to see if it would boot up that way and nope. Still just the on and off dead battery, not even the startup screen.
HELP PLEASE!?
power shortage?
Has there been any kind of problems with your electric house system? that happened to me once, and it was due to a power problem at my house, it basically blew off my battery. Forget about battery pulls. Go to a store and ask them to lend you a battery for a second. If it powers on fine, it's the battery. If it doesn't i think you should get yourself a new phone, or try to get it fixed at the customer service. Sorry for the bad news man...
Nope, no problems with electricity, and neither of the 2 batteries will work!

Did my S3 brick itself?

Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
My first S3 did almost the same thing one day. My wife and I both got them on launch day and mine always seemed to run out of battery a bit faster than hers. One day, it got really warm in my pocket and the battery started draining out of control, it dropped 10% in a few minutes and just kept going until it was dead. Plugging it into USB to charge, it vibrated, I got the big battery icon on the screen, then reboot, vibe, icon, over and over again. I had to exchange it with Verizon.
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
Any chance you could get your hands on a different battery to try? I was in class once playing some dumb mini putt game some guys played next to me, and my phone just completely shut off. I couldn't get it to turn back on and at the time it turned off I had ~half battery. I got back to my room and put a different battery in it and it worked fine. I charged the battery that wouldn't work and it now works fine again. Not really sure what the problem is though...
But yeah. Find another battery to use to get it to boot back up
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
JFrawls said:
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
Click to expand...
Click to collapse
Then it didn;t brick itself..... it had help.
I think you have the same problem I did. When my phone completely dies and I plug it to the charger the battery charging icon goes on and off or if I get lucky stays on and charges it. But I put the same battery o. Another phone it charged instantly. I got a replacement from verizon.
Sent from my SCH-I535 using xda premium

Battery completely dead or other hardware issue? [semi-resolved]

Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.

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