broken phone asurion wait time - Google Pixel Questions & Answers

so i broke my pixel and asurioin says it was on backorder, anyone gone through this and if so how long did it take, i mean im using my edge+ right now, but man i miss my pixel
UPDATE:after 2 weeks i finally got confirmation, should have it tomorrow

i would rather use a edge+ than the droid x im using now lol im curious as well, your wait time will probably be less than mine, since my is a XL

chapelfreak said:
i would rather use a edge+ than the droid x im using now lol im curious as well, your wait time will probably be less than mine, since my is a XL
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Still using the OG Droid X? That's awesome. That was my first smartphone I still have it in my drawer

aholeinthewor1d said:
Still using the OG Droid X? That's awesome. That was my first smartphone I still have it in my drawer
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Click to collapse
Yes, I used it for a few days, before my boss felt sorry for me and let me use the company's S7 until my replacement came. It was a great phone back in the day, but it did suck. It would lag just texting people lol I might call Asurion to see the average wait time for my pixel.

Bigmgc06 said:
so i broke my pixel and asurioin says it was on backorder, anyone gone through this and if so how long did it take, i mean im using my edge+ right now, but man i miss my pixel
Click to expand...
Click to collapse
On Thursday March 16 at around 11am I filed a claim for my 6P (with Asurion and Telus), they didn't have any of those left so they're sending me a 32gb Pixel. I've been tracking it and it already shows on the truck to be delivered to my address. I don't know how accurate Purolator (shipping company) tracker is but I'll post here when it's actually in my hands. So far it's looking good.

Bigmgc06 said:
so i broke my pixel and asurioin says it was on backorder, anyone gone through this and if so how long did it take, i mean im using my edge+ right now, but man i miss my pixel
UPDATE:after 2 weeks i finally got confirmation, should have it tomorrow
Click to expand...
Click to collapse
Did they send you a new one sealed in box?

Related

Im going stir crazy....

Been without my Bolt since the 4th and Ive been going a little nuts. haha. I keep reading and downloading roms/kernels that I WANT to install plus my daily free app from amazon...lol. Its supposed to be back with me tomorrow. Its been a long time and I cannot wait for it. lol. Thisll learn me to drop my phone next time.
I hear ya! Busted mine Saturday, powerbomb into hotel pool with it in my pocket, and got my new one yesterday. Was a ****ty few days with a borrowed flip phone, kept grabbing it to hit Google only to be followed by me saying "DOH!"
Sent from my ADR6400L using XDA App
emarusamun said:
I hear ya! Busted mine Saturday, powerbomb into hotel pool with it in my pocket, and got my new one yesterday. Was a ****ty few days with a borrowed flip phone, kept grabbing it to hit Google only to be followed by me saying "DOH!"
Sent from my ADR6400L using XDA App
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Click to collapse
Lol. Im on my enV3 and it SUCKS. Its so slow and laggy... I miss my Bolt..haha
Scary to hear. I don't have a backup if mine brakes, sold my last phone to help fund the Bolt, would have to pray Verizon had one readily available.
gregnice37 said:
Scary to hear. I don't have a backup if mine brakes, sold my last phone to help fund the Bolt, would have to pray Verizon had one readily available.
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Ive got an LG8100, an LG VX9400 and a BB 8703 I REFUSE to turn on. lol. 10 bucks plus shipping your pick. haha.
McLabia said:
Ive got an LG8100, an LG VX9400 and a BB 8703 I REFUSE to turn on. lol. 10 bucks plus shipping your pick. haha.
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Click to collapse
Any problems with any of them other then not being a bolt?
McLabia said:
Lol. Im on my enV3 and it SUCKS. Its so slow and laggy... I miss my Bolt..haha
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at least you can blast out text message faster than any touch screen phone.
rotorocker said:
at least you can blast out text message faster than any touch screen phone.
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Lol. I dunno, no predictive text, no spell check, and you have to press each button deliberately. Kinda slows down the texting. Not to mention the 305 incoming text capacity. lol.
1234567188 said:
Any problems with any of them other then not being a bolt?
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Click to collapse
Just checked them. The 8100 wont charge. It might be my charger, it might be the port. So, that ones out. Besides poor battery life from the other two, nothing. The BB is probably the most functional of them besides my enV3 which works as it did when it was brand new. lol.

asurion

I broke my htc thunderbolt screen last month and sent my phone to asurion to get a replacement. I was wondering if they still have thunderbolts in stock or if I will be receiving a different phone?
Anyone's guess but I don't think they still have the TB... usually Asurion will give you the next ****tiest (oldest really) phone closest to yours, so Rezound or Droid Incredible 4G LTE or dinc2 if it's 4G...something like that, don't expect a Nexus or RAZR. :/
Sent from my Galaxy Nexus using xda app-developers app
i got a tbolt a few months ago
I got one in a few weeks ago. Yes, you will get a refurbished Thunderbolt. They are still stocked.
Sent from my ADR6400L using xda premium
If they are out of stock (which they probably aren't) they'll do what jimmy said and give you the next phone up that's a refurb. They typically won't let you get a different brand unless you complain a lot about the current brand and even then you might have to go through that at least three times. I went through this several times with warranty replacements of my wife's Motorola droid 3. Not asurion of course but they have basically the same process. They wouldn't let me exchange it for anything different at all. My wife finally sold that garbage and she ended up getting an iPhone 4s that she complains about on a daily basis.
Sent from my ADR6400L using Tapatalk 2
Just got a replacement Thunderbolt from them last week.
Tennisboy2 said:
I broke my htc thunderbolt screen last month and sent my phone to asurion to get a replacement. I was wondering if they still have thunderbolts in stock or if I will be receiving a different phone?
Click to expand...
Click to collapse
If there's something I learned doing business with Asurion - once you get a refurbished phone, you will probably get 2-3 more with worse issues until you finally get a new phone.
I hope you have better luck than I.
Klonopin said:
If there's something I learned doing business with Asurion - once you get a refurbished phone, you will probably get 2-3 more with worse issues until you finally get a new phone.
I hope you have better luck than I.
Click to expand...
Click to collapse
I must be lucky because my refurb tbolt has been perfect.
JaymzTA said:
I must be lucky because my refurb tbolt has been perfect.
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Click to collapse
I'd say that you are very lucky. When I originally had the original Moto Droid - I had to get a total of 3 refurbs each having their own issues before I finally got one that was brand new. So consider yourself saved from the agonizing pain of Asurion
Just got a replacement bolt sent out today, I should have it tomorrow... Was really hoping for a Rezound
Sent from my ADR6400L using Tapatalk 2
srk468 said:
Just got a replacement bolt sent out today, I should have it tomorrow... Was really hoping for a Rezound
Sent from my ADR6400L using Tapatalk 2
Click to expand...
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I got a brand new Rezound in the original verizon packaging 2 weeks ago.
4cloud9 said:
I got a brand new Rezound in the original verizon packaging 2 weeks ago.
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Yea I was hoping they were out of stock but my usb port is screwing up bad and the phone isn't wanting to charge.. I'm going to really go over the new one and if there's anything wrong with it at all I'm going to call and see if they'll give me the Rezound
Sent from my ADR6400L using Tapatalk 2
Comperable phones to our beloved Tbolt are the Samsung droid charge (which is a SGS1 with 4g), and even worse, the LG Revolution. I'd be leery of them trying to swap you out for one of those crap piles.
Duely blundered from my thunderdolt.

For Those Upgrading To The HTC DNA

I've been searching for the lowest prices for the HTC DNA and stumbled upon this deal and figured I'd share it with you guys.
The HTC DNA for only $119.99... probably the best deal out there right now.
If you use coupon code TALK4TEN it MIGHT lower the price to $99.99, but it didn't work for me. Anyways, I figured it would maybe be worth a shot for you since it has worked for many other people... but it MAY have expired.
Enjoy guys.
http://www.justmywireless.com/DROID-DNA-by-HTC--4G-LTE-Verizon-Wireless_p_124.html
Sent from my ADR6400L using xda premium
That price is so low, it's like a trick you play on old people!
I just posted this.
Why would anyone buy another HTC phone after this? Maybe you'll get Android 5 in 2015.
lukesed said:
Why would anyone buy another HTC phone after this? Maybe you'll get Android 5 in 2015.
Click to expand...
Click to collapse
More like the latest jelly bean a year after it's released, then an announced update to key lime pie that never arrives.
Sent from my Thunderbolt
I recently decided I'd just wait for the M7 in February.
Sent from my ADR6400L using xda premium
The thunderbolt is horrible I can't believe I'm stuck with this cricket like phone!
Sent from my ThunderBolt using xda premium
My Thunderbolt is not horrible. I am a power user and while I have had problems with mine, the worst issues were with custom roms. Data drops were fixed with a new SIM card. I do have an extended battery that lasts all day. I was ready to throw this phone against a wall when I kept having issues with different roms. I had to remove root because the company I work for requires MobileIron to connect to our exchange server. Since I have been back to factory condition the phone actually works pretty well!
Sent from my ADR6400L using Tapatalk 2
Thunderbolt
braxtoq said:
My Thunderbolt is not horrible. I am a power user and while I have had problems with mine, the worst issues were with custom roms. Data drops were fixed with a new SIM card. I do have an extended battery that lasts all day. I was ready to throw this phone against a wall when I kept having issues with different roms. I had to remove root because the company I work for requires MobileIron to connect to our exchange server. Since I have been back to factory condition the phone actually works pretty well!
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Agreed! I love my TB. I have flashed so many ROMS i can not even keep them all straight. I have been stuck with Liquid ICS for a few months and it has been FANTASTIC! I flashed the most recent dual radio last night and hope it clears up the data in/out issues i have had. I would love them to fix the video camara and netflix at some point but from what i read Liquid isn't working on the project anymore. Is that true?
I have an extended battery and with Liquid i get at the very least 16 hours of use including some standby time. Liquid's rom made a world of difference on battery life.
In any case i am fairly new to this forum. Played over at CM with their rom for a while and still have it on my Touchpad. Love that rom!
Anybody know of a good rom for Droid X by Motorola? I rooted and installed one on my wifes a few months back but know it isnt perfect. I cant recall what it is at the moment but if anyone has had a good experience with a Droid X rom please share.
joelfranke said:
Agreed! I love my TB. I have flashed so many ROMS i can not even keep them all straight. I have been stuck with Liquid ICS for a few months and it has been FANTASTIC! I flashed the most recent dual radio last night and hope it clears up the data in/out issues i have had. I would love them to fix the video camara and netflix at some point but from what i read Liquid isn't working on the project anymore. Is that true?
I have an extended battery and with Liquid i get at the very least 16 hours of use including some standby time. Liquid's rom made a world of difference on battery life.
In any case i am fairly new to this forum. Played over at CM with their rom for a while and still have it on my Touchpad. Love that rom!
Anybody know of a good rom for Droid X by Motorola? I rooted and installed one on my wifes a few months back but know it isnt perfect. I cant recall what it is at the moment but if anyone has had a good experience with a Droid X rom please share.
Click to expand...
Click to collapse
Off rootz wiki .. they have many good ones. From vortex remix to wizard's miui gb. Those are great for battery and being a daily driver. I have miui on mine still...
Sent from my ThunderBolt using Tapatalk 2
Droid DNA , GalaxyIII and Galaxy Note 2
It looks like that same website (justmywireless.com) is having a one day only sale on the 18th.
They do not show the promotional prices yet
Judging by the reply in the blog, I am assuming it's going to be a big sale
I've been wanting to get the DNA, I guess I will wait until the 18th
Thanks for the link
up2nuttn said:
It looks like that same website (justmywireless.com) is having a one day only sale on the 18th.
They do not show the promotional prices yet
Judging by the reply in the blog, I am assuming it's going to be a big sale
I've been wanting to get the DNA, I guess I will wait until the 18th
Thanks for the link
Click to expand...
Click to collapse
As a DNA user who loves his phone, it's arty if you're going to wait till the 18th I'd wait till the m7 odds announced on the 19th just to see if and when it's coming to Verizon. That's just me, but unless you're hellbent on the DNA, ous wait to see if the DNA+ it's right around the corner.
Sent from my HTC6435LVW using xda premium
Their Deal started early
vdChild said:
As a DNA user who loves his phone, it's arty if you're going to wait till the 18th I'd wait till the m7 odds announced on the 19th just to see if and when it's coming to Verizon. That's just me, but unless you're hellbent on the DNA, ous wait to see if the DNA+ it's right around the corner.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I went back to the site (justmywireless.com) to see if there were any hints as to the sale price. They have it in sneak peek mode...I picked up the DNA for me and Galaxy 3's for my wife and son.....I paid $160 for all 3!!
They even have Galaxy 3 (white and brown) renewed units for free with upgrade....I was seriosuly thinking of going that route for my son, but in the end paid 44.99 for his new one.
The m7 is going to be priced too high I'm sure, that's why I didn't wait.
What is the catch here?
Sent from my ADR6400L using Tapatalk 2
arizonaomnia said:
What is the catch here?
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
hopefully none! I should be getting my order on tuesday, so I will let you know
up2nuttn said:
hopefully none! I should be getting my order on tuesday, so I will let you know
Click to expand...
Click to collapse
I remember hearing that the deals on wirefly and amazon were so good because their penalties were so high and because they technically count as a premium reseller, and thus you have to go to then with warranty issues and whatnot instead of going to Verizon. I wonder if this reseller is the same.
Sent from my ADR6400L using Tapatalk 2

Anyone got the grey Pure XL yet?

I placed an order on the grey version last Friday but no ETA yet. The gold version is in stock though.
On Amazon I placed order for gray phone it was placed on back order. I canceled that order on Sunday. Placed new order Monday and it went straight thru. Phone will be here today Wednesday.
Sent from my Nexus 6 using Tapatalk
onemotodroid said:
On Amazon I placed order for gray phone it was placed on back order. I canceled that order on Sunday. Placed new order Monday and it went straight thru. Phone will be here today Wednesday.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Based on this post, i have ordered a second grey unit. My original order was placed 10/20. Once i receive a shipping notification, i will cancel the other order. Ill post back when i hear something. :fingers-crossed:
percentevo said:
Based on this post, i have ordered a second grey unit. My original order was placed 10/20. Once i receive a shipping notification, i will cancel the other order. Ill post back when i hear something. :fingers-crossed:
Click to expand...
Click to collapse
I think that other post was inaccurate. There are no grey phones yet.
Funny, my grey XL arrived on Wednesday.
Sent from my Nexus 6 using Tapatalk
onemotodroid said:
Funny, my grey XL arrived on Wednesday.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Still no shipping notification on either order :banghead:
The Gold has gone out of stock and then back in stock while the Grey has remained out of stock the entire time. I called Blu's sales office (who lied on release day about it being Amazon's fault) and again they said that it was Amazons fault and i needed to contact them to see when the phone would be available. These freakin people, how do you run a company like this?
---------- Post added at 09:44 AM ---------- Previous post was at 09:44 AM ----------
Btw, i do question onemotodroids assertion that he received his grey unit as no pics or supporting evidence were given while I cannot find anyone else out there claiming to have received one.
onemotodroid said:
Funny, my grey XL arrived on Wednesday.
Click to expand...
Click to collapse
Then you won't mind posting a photo?
Do you guys have Prime? I do, for me the gold one is always in stock, at least every time I look. It's in stock now.
The screen on the Pure XL is outstanding for reading. Yes, it's better than the N6. I just need root!
I will install an AT&T Sim in the XL on Saturday and see if I can live workout root as a DD.
Sent from my Nexus 6 using Tapatalk
onemotodroid said:
Do you guys have Prime? I do, for me the gold one is always in stock, at least every time I look. It's in stock now.
...
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Click to collapse
No one is saying the gold is not in stock and available now. Some of us are skeptical about your claim to have purchased and received the *grey* Pure XL from Amazon without waiting. The grey has never been in stock according to Amazon's web site are there are people who have pre-ordered and have been waiting for it from the first day the page was up (Oct 19) without any word of availability from Amazon. It seems improbable to us that you simply ordered it last week and received it in a couple of days as you claim. So we'd like you to post a photo of your grey Pure XL.
Anyone kind of wondering whether or not the Grey edition actually exists? Its now over a month since the 'launch' date, the gold unit has been in and out of stock several times on Amazon with no sign of the Grey aside from the "Temporarily out of stock" label that hasnt changed once. The way that they keep blaming Amazon when its clearly NOT THEIR FAULT really makes me wonder what a company like this is capable of. If the Grey unit never shows, and it was only the Gold all along, I guess i just wouldnt be surprised one bit at this point.
Edit: Come to think of it, I dont believe that ive seen any video reviews of this phone that werent the Gold version.
Amazon just sent me an ETA for Nov 11 for the grey phone I ordered on Oct 23!
Sent from my GT-I9200 using XDA Free mobile app
BusySignal said:
Amazon just sent me an ETA for Nov 11 for the grey phone I ordered on Oct 23!
Sent from my GT-I9200 using XDA Free mobile app
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Shii, ordered mine on the 20th and my est date is friday the 13th. This cant be good lol
I dont have prime, just chose the free 4-5 day shipping.
I do have Prime. Maybe that's why.
Sent from my GT-I9200 using XDA Free mobile app
BusySignal said:
I do have Prime. Maybe that's why.
Sent from my GT-I9200 using XDA Free mobile app
Click to expand...
Click to collapse
I just ordered one with it listed being in stock, suppose to be here on the 9th...
taphius said:
I just ordered one with it listed being in stock, suppose to be here on the 9th...
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Click to collapse
Woah, what's the deal with Amazon? "Since you've already been waiting, you wouldn't mind waiting a bit more"?
percentevo said:
Anyone kind of wondering whether or not the Grey edition actually exists? Its now over a month since the 'launch' date, the gold unit has been in and out of stock several times on Amazon with no sign of the Grey aside from the "Temporarily out of stock" label that hasnt changed once. The way that they keep blaming Amazon when its clearly NOT THEIR FAULT really makes me wonder what a company like this is capable of. If the Grey unit never shows, and it was only the Gold all along, I guess i just wouldnt be surprised one bit at this point.
Edit: Come to think of it, I dont believe that ive seen any video reviews of this phone that werent the Gold version.
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percentevo you have been so patient. I hope your grey phone arrives. Just saying.
Sent from my PURE XL using XDA Free mobile app
BusySignal said:
Woah, what's the deal with Amazon? "Since you've already been waiting, you wouldn't mind waiting a bit more"?
Click to expand...
Click to collapse
Yeah, not right by Amazon to do it, but we will have to wait and see if mine actually ships.
babsk said:
percentevo you have been so patient. I hope your grey phone arrives. Just saying.
Sent from my PURE XL using XDA Free mobile app
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Click to collapse
Haha thanks. I tried to get upgraded to 2 day shipping this morning but I guess its too late. Wouldve had it Tuesday. Like you said though, its been a long wait, whats a cpl more days lol
percentevo said:
Haha thanks. I tried to get upgraded to 2 day shipping this morning but I guess its too late. Wouldve had it Tuesday. Like you said though, its been a long wait, whats a cpl more days lol
Click to expand...
Click to collapse
Man, that's how I felt with the gold and pre order, not pre-order dilemma. My decision to wait a day to do my pre-order cost like one extra day which at that point had already been way past the whole 9/29 original date was my feeling. Phone is worth it. You'll love it. Now, I wonder if the black will ever surface. Fortunately I wanted the gold to begin with!
Sent from my PURE XL using Tapatalk

Warranty exchanges

So my gear vr finally came in and of course my USB port on my phone didn't work. The power side worked but no data plus I use wireless charging so would have never really known. Called t-mobile to get a warranty replacement and they sent me a brand new note 5. Mine is the 64gb blavk model. Worked out perfect too Cuz my SPEN was broken.
Just wanted to let you all know that I don't think the have refurbished phones available yet in at least the 64gb version.
I did a warranty exchange like 2 weeks ago for my 64gb white model and got a refurbished . Consider yourself lucky.
Sent from my SM-N920T using Tapatalk
New or refurbished, doesn't really matter. Ive gotten both and as long as refurbished looks mint and works, nothing else should matter.
Sent from my LG-H811 using Tapatalk
I mean it was new in a sealed box new. Got headphones new charger. Was amazing!
shook187 said:
New or refurbished, doesn't really matter. Ive gotten both and as long as refurbished looks mint and works, nothing else should matter.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I tend to agree here, glad the op got a new one but I never understood the hate towards refurbished devices. At least from my experience, I couldn't ever find a sign of use on one's they had sent me. Always looked brand new, same warranty, getting accessories is a plus tho.
Ducter said:
I tend to agree here, glad the op got a new one but I never understood the hate towards refurbished devices. At least from my experience, I couldn't ever find a sign of use on one's they had sent me. Always looked brand new, same warranty, getting accessories is a plus tho.
Click to expand...
Click to collapse
I got a refurb that was Knox tripped. : (
Sent from my SM-N920T using Tapatalk
darkjedi said:
I got a refurb that was Knox tripped. : (
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Lol, well , I don't even know what to say about that. Looks good tho right?
Ducter said:
I tend to agree here, glad the op got a new one but I never understood the hate towards refurbished devices. At least from my experience, I couldn't ever find a sign of use on one's they had sent me. Always looked brand new, same warranty, getting accessories is a plus tho.
Click to expand...
Click to collapse
I'm weird and OCD. I don't like used things but it's because my OCD tells me someone has beaten the crap out of whatever it is. And the fact that someone else already used it creeps me out. I know is weird as heck and it's something I've been working on with my shrink.
It's the same reason I don't use public rest rooms. [emoji32]
Sent from my SM-N920T using Tapatalk
I just requested a warranty replacement. Should be here Tuesday. Lol spen didn't want to write on screen off but would work completely fine past unlock screen. Hoping it doesn't have knox tripped so I can get all the goodies
shook187 said:
New or refurbished, doesn't really matter. Ive gotten both and as long as refurbished looks mint and works, nothing else should matter.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
My problem with returbs is that the 2 I've ever received (an HTC One S and a Galaxy S4) in the past both came with knockoff 'OEM' wall chargers. One failed almost immediately with a puff of smoke, the other charged super slow and got really hot while doing so. And the only reason I thought to even check the second one was because of the 1st one, otherwise who knows what damage it could have done. I ended up throwing both out, but how many people got one of those and didn't notice anything was wrong only to have it damage their phones?
guaneet said:
I just requested a warranty replacement. Should be here Tuesday. Lol spen didn't want to write on screen off but would work completely fine past unlock screen. Hoping it doesn't have knox tripped so I can get all the goodies
Click to expand...
Click to collapse
just got my replacement. nearly PERFECT condition(pink hue, manageable with a theme on lol) and knox was not tripped! im gonna keep it this way for a while lol and just see how it runs. time to try out samsung pay!

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