I updated my GS7 from marsh to nougat 7.0 last week, since then I have experienced a unresponsive black screen multiple times, ussaly happens if playing music and turning off the screen, when hitting home or power to turn back on the screen stays black, the captive buttons have light up, but it takes 30 seconds of hitting the buttons for the screen to finnaly kick on, a few times it has done this just from locking home screen, no apps running, screen won't wake up! What could be causing this and what can I do to fix it. Any help is appreciated.
va540area said:
I updated my GS7 from marsh to nougat 7.0 last week, since then I have experienced a unresponsive black screen multiple times, ussaly happens if playing music and turning off the screen, when hitting home or power to turn back on the screen stays black, the captive buttons have light up, but it takes 30 seconds of hitting the buttons for the screen to finnaly kick on, a few times it has done this just from locking home screen, no apps running, screen won't wake up! What could be causing this and what can I do to fix it. Any help is appreciated.
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Hi mate
You may have better luck asking in the right forum
MAX 404 said:
Hi mate
You may have better luck asking in the right forum
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Actually, I have the same issue, and I have the SM-G930F.
I updated yesterday to 7.0 via Samsung Smart Watch, then did a factory reset and even cleared dalvik cache.
Prior to that I ran rooted 6.0.1.
Any suggestions, what might be causing this? And any other solution than to factory reset?
shienaer said:
Actually, I have the same issue, and I have the SM-G930F.
I updated yesterday to 7.0 via Samsung Smart Watch, then did a factory reset and even cleared dalvik cache.
Prior to that I ran rooted 6.0.1.
Any suggestions, what might be causing this? And any other solution than to factory reset?
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if is happening while playing music try a different player to see if it makes a difference
MAX 404 said:
if is happening while playing music try a different player to see if it makes a difference
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I tryed a few diffrent players, it does it with all of them, Slacker, mp3 player, even YouTube Red, so can rule out a music app, I am running Nova launcher how ever I don't think it related to that. I have cleared cache and restarted and the problem still happend today... I'm thinking factory reset but really hate to do that, also thinking att store since they broke my phone with this update and still under warranty. Any other ideas?
MAX 404 said:
Hi mate
You may have better luck asking in the right forum
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Can you point me in the rite direction thank you.
va540area said:
Can you point me in the rite direction thank you.
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Click to collapse
Hi mate
check my first post , click the word forum
MAX 404 said:
if is happening while playing music try a different player to see if it makes a difference
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It doens't just happen while playing music, afaik it happens randomly like when the screen is going to timeout or I shut the screen down via power button...
shienaer said:
It doens't just happen while playing music, afaik it happens randomly like when the screen is going to timeout or I shut the screen down via power button...
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Hi mate
What I would do is flash stock rom again using CSC files to reset all partitions , do not install any of my apps and observe the phone for a day or two ...if everything is ok start installing my apps.....if problem comes back...then the issue may be one of the apps
Related
Over the past day i have realised that the screen will not stay turned off!
This has only started recently and i am trying to eliminate hardware.
Once i turn it off the screen stays off for around 5secs then flicks back on permanently, i have eliminated a faulty button as it doesn't switch back off at any point?
I have uninstalled every app except default
I have wiped and reinstalled cm30 about 6 times!
Anyone have any clues? Really frustrating!
Try to do factory reset and back to stock.
And see if the problem is coming.
If not, then your custom rom might be the culprit.
keirmccann said:
Over the past day i have realised that the screen will not stay turned off!
This has only started recently and i am trying to eliminate hardware.
Once i turn it off the screen stays off for around 5secs then flicks back on permanently, i have eliminated a faulty button as it doesn't switch back off at any point?
I have uninstalled every app except default
I have wiped and reinstalled cm30 about 6 times!
Anyone have any clues? Really frustrating!
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Thanks, where can i download the full stock rom? Most seem updates?
keirmccann said:
Thanks, where can i download the full stock rom? Most seem updates?
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Here's a 2.3.1 blank nandroid image thread: http://forum.xda-developers.com/showthread.php?t=884093
There might be others in the development section.
I currently have an N5 which is running PA (4.5 beta2) and Franco (R59) and i seem to come across this issue no matter what version (or combination of versions) i end up using.
The issue - After installing the rom and kernel it will work fine for a week or so and then after that period it will have this issue whereby I press the power button and nothing will happen to the screen, it just stays black but i know the phone is still on because the LED will flash. From this point onwards i usually just reset the phone and then it will work fine for the first maybe 20 mins and then it ends up doing the same thing again.
I know it isnt a problem with the power button itself cause it works totally fine after the phone resets (and im still able to reset the phone using the power button), sometimes the screen will actually power up when i press the button and it shows me my home screen but then fade to a black screen and it just does that over and over again (during that period you cant actually do anything, tried touching screen, volume up+down etc and there is just no response) unless you reset the phone.
any help would be appreciated
It could be one of a few things. Generally it will be an app or a kernel setting. I would recommend ruling out kernel first by flashing ROM without the kernel.
Sent from my Nexus 5 using Tapatalk
Yeah that definitely seems like a kernel issue. Try just flashing the rim by itself as mentioned above. Also what apps do you have install that deal with display stuff, ex. Lock screen notifications, led light etc.?
nym27jrey said:
...Try just flashing the rim...
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Not sure you want to do that
hi guys, im pretty sure i have found the source of the problem now. I normally have the 'Twilight' app (nothing to do with teenage vampires + werewolves) in the background which softens the colours and dims the screen to a level which is more pleasant for the eyes at night. After uninstalling this it seems as though the problem has gone.
I think the app itself projects an overlay on top of the launcher to dim the screen but sometimes when the app is running and the screen is dimmed it seems to block out (unable to tick) some of the pop-up boxes which some programs throw up. Too bad, i really liked the app too, might just have to email the developer and let him know.
Now on to my next problem, anybody know of another app which does similar? lol
ticketseriously said:
Now on to my next problem, anybody know of another app which does similar? lol
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Click to collapse
Chainfire's C.F. Lumen
OK I was wrong. After uninstalling all the apps which have an effect on my display as well as reinstalling the ROM without the Franco kernel its still having the same issue.
I left a music app running this time and then left the phone till it put itself into sleep/lock mode. The app continued to run and I could change the volume with the side buttons but when i Pressed to get the screen on it just stays black now but it seems as though everything is still running in the background. Anybody had this type of issue with PA before? Thanks
One last question on the kernel, do you have any tweak apps running?
Sent from my Nexus 5 using Tapatalk
ticketseriously said:
OK I was wrong. After uninstalling all the apps which have an effect on my display as well as reinstalling the ROM without the Franco kernel its still having the same issue.
I left a music app running this time and then left the phone till it put itself into sleep/lock mode. The app continued to run and I could change the volume with the side buttons but when i Pressed to get the screen on it just stays black now but it seems as though everything is still running in the background. Anybody had this type of issue with PA before? Thanks
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its sod, sleep of death. its not really known what causes it on the n5, but it happens. raising your voltages might help you, as it helps a few, but not all. if it happens that often, id see about an rma after flaahing the factory img to test.
Running beta software, custom kernel... Seems you're in for more that what you've bargained for.
Just do as simms22 says and flash latest factory image.
Hello!!
I have an issue with my Mate8, I really don't know if this is in all phones or just in mine....
It's when a song or a video is playing, and when the power button is pressed to lock the phone, the audio breaks for like half a second, but if you press the button again to unlock, it do it again, and everytime you press the lock button.... it kinda annoys me a lot.
The rare is that this only happens when the audio is coming from the speakers; when i have anything plugged in (headphones or whatever) it dissapear, and with bluetooth headphones dissapears too.
It happens with all apps, spotify, native app, soundcloud, vlc, poweramp...etc
Thanks a lot!!
Best regards, Elías.
Eliassdalgaard said:
...when the power button is pressed to lock the phone, the audio breaks for like half a second, but if you press the button again to unlock, it do it again...
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I did have this problem previously after flashing a pre-rooted rom of version B320, but it went away after I flashed the stock rom back.
Since you haven't mentioned anything about custom roms and/or rooting, I'm going to assume you're on a stock rom at the moment, in which case I'd suggest a factory reset (backup data 1st of course)
If you're running a customized rom I'd suggest discussing it in whichever thread you got that rom from as the issue may be specific to that rom
MuPp3t33r said:
I did have this problem previously after flashing a pre-rooted rom of version B320, but it went away after I flashed the stock rom back.
Since you haven't mentioned anything about custom roms and/or rooting, I'm going to assume you're on a stock rom at the moment, in which case I'd suggest a factory reset (backup data 1st of course)
If you're running a customized rom I'd suggest discussing it in whichever thread you got that rom from as the issue may be specific to that rom
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Hi!
Yes, i'm on stock right now, i'm really amazed by this phone, and i didn't think that was normal, gonna try that!
Thanks a lot!
Eliassdalgaard said:
Hi!
Yes, i'm on stock right now, i'm really amazed by this phone, and i didn't think that was normal, gonna try that!
Thanks a lot!
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No problem, please leave feedback after if it worked or not, may just help someone else down the line...
I'm on B320 and this happens to me too! Please come back and tell us if it disappeared after a factory reset because I might do one as well.
MuPp3t33r said:
No problem, please leave feedback after if it worked or not, may just help someone else down the line...
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Skytop said:
I'm on B320 and this happens to me too! Please come back and tell us if it disappeared after a factory reset because I might do one as well.
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It worked!!! it was very annoying! now it's gone, just a factory reset. :good:
I did a factory reset and it worked fine! but now the problem is back again..... but in a different way, the first time it happened when the lock/unlock button was hitten, but now, is when the home button & recent apps button, is now even more annoying and when i lock/unlock doesn't have the problem.... it's like the problem traslade to the home/recent apps buttons........ what can i do??
Eliassdalgaard said:
...it's like the problem traslade to the home/recent apps buttons........ what can i do??
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I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
MuPp3t33r said:
I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
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Just did that, same... what more can I do? it's so rare that this phone could run everything so fast and that happens...
MuPp3t33r said:
I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
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Click to collapse
Anything else I can do?? thanks a lot!!
SOLVED!
It appears to be some setting in Nova launcher that caused this, i have to install/uninstall a lot to get into this, but 100% sure is some setting in nova, just did a clean reset of the phone and everything superb! reinstalled nova but this time, trying not to modify a lot like before and it's working perfectly.
I was accessing chrome and all of sudden everything got minimized to home screen. I tried killing apps, restarted mobile, power off phone and start but no luck.
From any app I am in, if the touch screen has no touch for 2-3 secs , then it Will bring me back to home screen. However I am able to download apps from play store by touching screen continuously.
I am on latest update of cyanogen provided by one plus one. Any help is highly appreciated.
Compscho said:
I was accessing chrome and all of sudden everything got minimized to home screen. I tried killing apps, restarted mobile, power off phone and start but no luck.
From any app I am in, if the touch screen has no touch for 2-3 secs , then it Will bring me back to home screen. However I am able to download apps from play store by touching screen continuously.
I am on latest update of cyanogen provided by one plus one. Any help is highly appreciated.
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Tried factory reset?
Factory reset worked for the day
Mr.Ak said:
Tried factory reset?
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Hi,
I tried factory reset (Without data). It only worked for the day. Today i realized that it has started doing the same thing again. After every 2-3 secs anything gets redirected to home screen. Battery doctor also is not killing apps and gets redirected to home screen. The mobile is not getting locked as well.
Regards,
Compscho
Compscho said:
Hi,
I tried factory reset (Without data). It only worked for the day. Today i realized that it has started doing the same thing again. After every 2-3 secs anything gets redirected to home screen. Battery doctor also is not killing apps and gets redirected to home screen. The mobile is not getting locked as well.
Regards,
Compscho
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You should not be using any apps like "Battery doctor", this might be the reason for this type of behaving of device.Please uninstall any other apps like this also.
Mr.Ak said:
You should not be using any apps like "Battery doctor", this might be the reason for this type of behaving of device.Please uninstall any other apps like this also.
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I installed security guard. Post that its working fine. But will definitely try to remove it as well as battery doctor and similar apps to see if there is an issue.
Thanks.
Issue still persist
Compscho said:
I installed security guard. Post that its working fine. But will definitely try to remove it as well as battery doctor and similar apps to see if there is an issue.
Thanks.
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Hi,
I uninstalled all optimizing app. However, the issue came back. Now it is not getting solved even after installing them back.
Do you think it is an hardware issue?
It may be an issue with compatibility because if you're still using the stock cyanogen OS
You will still be at android 5.1.1 and the current version is 7.2.
I may be wrong though so don't take my word for it
Hey Guys, as the title says my S22 Ultra is restarting randomly. It seems to be worse in the mornings, but stops in the afternoon and evening. I have updated to latest OS version, have updated all of my apps.
I tried running in Safemode for a couple of hours without it restarting so I don't think its hardware.
I am not doing anything on it out of the ordinary when it happens, browsing Instagram or using it with android auto in my car and it just turns off and back on. My storage is not full 10gb available, also it feels warm around the camera, top half of the phone. Its always done that, I think they just run hot.
It is turning off and then back to the Samsung logo and back on within 45 seconds which leads me to believe its not a full crash, maybe an os crash?
Any ideas on what I can do? I think my next step is a factory reset.
Model: SM-S908B/DS One Ui 4.1 Current os: S908BXXU2AVF1 / S908BXXM2AVF1
You can clear cache in recovery mode and see if fix before you factory reset.
LR7875 said:
You can clear cache in recovery mode and see if fix before you factory reset.
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Okay cool I'll try that
So I tried clearing the cache last night but still have restarts this morning. Is there anything else I could try?
Go to Device care, then menu and automation. Check if you have auto restart enabled
ErickF said:
Go to Device care, then menu and automation. Check if you have auto restart enabled
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Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
garysully1986 said:
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
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That's a tough one then. What about the button next to the menu button on device care? Does it say anything about a restart history there?
if it doesn't restart in safe mode, one of your 3rd party apps is causing the issue.
submit an error report and get feedback when it restarts again
Samsung Members app > Get help > Send feedback > Error reports
do you have life360 app installed on your phone?
Uninstall Telegram