Audio stops playing after locking the screen - Honor 8 Questions & Answers

Hi, I didn't find anyone with similar problems I have with Honor 8 after EMUI 5 update so I think I am rather lonely with this problem.
When I am listening to audio in apps like Deezer, PocketCasts,... there are 3 events that occur randomly after I press power button to lock the screen:
- There is no problem. Audio keeps playing.
- Audio stops playing. When I unlock the phone app is still running. It's like someone would press pause button.
- Audio stops playing. When I unlock the phone I see home screen. App closes itself.
In battery settings these apps have "Close apps after screen lock" option unchecked.
I've already done factory reset but problem persists.
Does anyone also have this issue? How to fix it?
I would be thankful for your help.

Just chiming in to say I have the same issue but unfortunately do not have a solution. I did a factory reset also hoping to fix this but it has not (EMUI 5). I only use Pocketcasts but when it happens (maybe 1 in 5), the app has always closed even though I also have specified the app not to close on screen lock.
Hopefully someone else has come across this and might have an answer.

raster71 said:
Just chiming in to say I have the same issue but unfortunately do not have a solution. I did a factory reset also hoping to fix this but it has not (EMUI 5). I only use Pocketcasts but when it happens (maybe 1 in 5), the app has always closed even though I also have specified the app not to close on screen lock.
Hopefully someone else has come across this and might have an answer.
Click to expand...
Click to collapse
Wiping cache partition from recovery seems to solve the issue.

matej296 said:
Wiping cache partition from recovery seems to solve the issue.
Click to expand...
Click to collapse
Thanks for the suggestion. I'll give it a try and see if it helps.

Wiping cache from recovery did not help solving this issue

stormkay said:
Wiping cache from recovery did not help solving this issue
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Click to collapse
I don't have this problem any longer. See my reply in this thread:
https://forum.xda-developers.com/honor-8/help/music-apps-close-phone-locked-t3671198
Basically, disable Chrome browser from closing when the screen is locked.
Hope it works for you too.
Raster71

Related

Problem with audio breaking when playing something in background and lock, any help?

Hello!!
I have an issue with my Mate8, I really don't know if this is in all phones or just in mine....
It's when a song or a video is playing, and when the power button is pressed to lock the phone, the audio breaks for like half a second, but if you press the button again to unlock, it do it again, and everytime you press the lock button.... it kinda annoys me a lot.
The rare is that this only happens when the audio is coming from the speakers; when i have anything plugged in (headphones or whatever) it dissapear, and with bluetooth headphones dissapears too.
It happens with all apps, spotify, native app, soundcloud, vlc, poweramp...etc
Thanks a lot!!
Best regards, ElĂ­as.
Eliassdalgaard said:
...when the power button is pressed to lock the phone, the audio breaks for like half a second, but if you press the button again to unlock, it do it again...
Click to expand...
Click to collapse
I did have this problem previously after flashing a pre-rooted rom of version B320, but it went away after I flashed the stock rom back.
Since you haven't mentioned anything about custom roms and/or rooting, I'm going to assume you're on a stock rom at the moment, in which case I'd suggest a factory reset (backup data 1st of course)
If you're running a customized rom I'd suggest discussing it in whichever thread you got that rom from as the issue may be specific to that rom
MuPp3t33r said:
I did have this problem previously after flashing a pre-rooted rom of version B320, but it went away after I flashed the stock rom back.
Since you haven't mentioned anything about custom roms and/or rooting, I'm going to assume you're on a stock rom at the moment, in which case I'd suggest a factory reset (backup data 1st of course)
If you're running a customized rom I'd suggest discussing it in whichever thread you got that rom from as the issue may be specific to that rom
Click to expand...
Click to collapse
Hi!
Yes, i'm on stock right now, i'm really amazed by this phone, and i didn't think that was normal, gonna try that!
Thanks a lot!
Eliassdalgaard said:
Hi!
Yes, i'm on stock right now, i'm really amazed by this phone, and i didn't think that was normal, gonna try that!
Thanks a lot!
Click to expand...
Click to collapse
No problem, please leave feedback after if it worked or not, may just help someone else down the line...
I'm on B320 and this happens to me too! Please come back and tell us if it disappeared after a factory reset because I might do one as well.
MuPp3t33r said:
No problem, please leave feedback after if it worked or not, may just help someone else down the line...
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Click to collapse
Skytop said:
I'm on B320 and this happens to me too! Please come back and tell us if it disappeared after a factory reset because I might do one as well.
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Click to collapse
It worked!!! it was very annoying! now it's gone, just a factory reset. :good:
I did a factory reset and it worked fine! but now the problem is back again..... but in a different way, the first time it happened when the lock/unlock button was hitten, but now, is when the home button & recent apps button, is now even more annoying and when i lock/unlock doesn't have the problem.... it's like the problem traslade to the home/recent apps buttons........ what can i do??
Eliassdalgaard said:
...it's like the problem traslade to the home/recent apps buttons........ what can i do??
Click to expand...
Click to collapse
I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
MuPp3t33r said:
I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
Click to expand...
Click to collapse
Just did that, same... what more can I do? it's so rare that this phone could run everything so fast and that happens...
MuPp3t33r said:
I'm wondering if that might be a CPU usage issue, try go to settings - advanced - battery manager - power plan, and set it to performance mode to see if the problem still occurs
Click to expand...
Click to collapse
Anything else I can do?? thanks a lot!!
SOLVED!
It appears to be some setting in Nova launcher that caused this, i have to install/uninstall a lot to get into this, but 100% sure is some setting in nova, just did a clean reset of the phone and everything superb! reinstalled nova but this time, trying not to modify a lot like before and it's working perfectly.

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!
Yes, as i stated above
Good
I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying
after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.
DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time
Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!
PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.
It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...
Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?
Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

Oneplus 6 Display Settings crash

Hi, I am in need of some help. For some reason now whenever I press on Display tab in settings the app just crashes completely, each time. I tried deleting it's data force close reboot and many other things but i'm not sure how to fix it without losing all of my data.. Anyone have any idea what mey be causing it? Booted in Safe Mode and it crashes there also.
Thank you
This is happening on special edition phones. The only way to fix it to reset the phone setting.
EdgeVibration said:
Hi, I am in need of some help. For some reason now whenever I press on Display tab in settings the app just crashes completely, each time. I tried deleting it's data force close reboot and many other things but i'm not sure how to fix it without losing all of my data.. Anyone have any idea what mey be causing it? Booted in Safe Mode and it crashes there also.
Thank you
Click to expand...
Click to collapse
Had this happen before on my OP6. You need to perform a factory reset to resolve.

General Please Disregard - PEBCAK

Edit: I happened to be looking through Developer Options and realized that "Don't Keep Activities" had been enabled. I never thought to check that because I don't enable it. I don't know how it got enabled, but that fixed the issue. Lesson learned: Check it anyway.
----------
NieR cannot be resumed. It restarts even by clicking the recent apps button of the navigation bar. This cannot be reproduced on other devices.
Settings verified:
app is still enabled in Auto-start Manager
not optimized in Battery optimization
Battery Saver in Developer options is disabled
Background app management is disabled
Detect & stop under Detect battery-draining apps is disabled
Has anyone else noticed this with an app and was able to fix it?
I had this with a music player app. Have you tried adding the app in Optiflex?
Andrologic said:
I had this with a music player app. Have you tried adding the app in Optiflex?
Click to expand...
Click to collapse
I tried that just after posting. No change.
I am on WW .56 firmware . I dont have the issue as seen in your video with that game (even at 14% battery in ultra durable after 4 mins approx).It resumes where i left. Maybe a firmware related issue?. Try locking the task from recents and give a try.
jhosharath said:
I am on WW .56 firmware . I dont have the issue as seen in your video with that game (even at 14% battery in ultra durable after 4 mins approx).It resumes where i left. Maybe a firmware related issue?. Try locking the task from recents and give a try.
Click to expand...
Click to collapse
That was the first thing I tried before toggling anything. It seems it isn't an app issue then, so I should probably report it to Asus.
I wonder if turning on persistent lighting could exploit their wakelock.
I updated to the newest firmware WW .86. no issues faced.
I didnt turn off any optimization or change anything. Everything is in its default state. I was not on X mode.
I have no idea. I don't see why it is just that game, but maybe I can find others to determine a common factor.
Yes try another game or two to check the same. I have no idea regarding this issue
Maybe try clearing data for that game and start fresh with permissions or uninstall and reinstall to see if the same issue is persistent.
jhosharath said:
Yes try another game or two to check the same. I have no idea regarding this issue
Maybe try clearing data for that game and start fresh with permissions or uninstall and reinstall to see if the same issue is persistent.
Click to expand...
Click to collapse
Its not a system crash. I had downloaded the full data package to avoid downloading on mobile data, but also wiped, tried without downloading it, then downloaded it again. I'll have to double check the logs and make sure it isn't a silent crash, but that seems unlikely.
It's not a big enough issue to justify a full wipe, but that would probably fix it.
Having done everything but still persistent mean it is for sure due to system management or something else related to system and app or the game specifically. Because online server sync crash is highly unlikely for this game since before you continue its getting crashed/restarted. Give a try with two other random games if the issue is reproducible
It's looking like Game Genie may be crashing out.
Ironically, I did a raw firmware install and the issue persisted. I can only assume this means it is something in my configuration. I guess for now I will have to increase the screen timeout.
... and then I stumbled onto where "Don't Keep Activities" had somehow gotten checked. Yup...

Question SEE ultra randomly restarting

Hey Guys, as the title says my S22 Ultra is restarting randomly. It seems to be worse in the mornings, but stops in the afternoon and evening. I have updated to latest OS version, have updated all of my apps.
I tried running in Safemode for a couple of hours without it restarting so I don't think its hardware.
I am not doing anything on it out of the ordinary when it happens, browsing Instagram or using it with android auto in my car and it just turns off and back on. My storage is not full 10gb available, also it feels warm around the camera, top half of the phone. Its always done that, I think they just run hot.
It is turning off and then back to the Samsung logo and back on within 45 seconds which leads me to believe its not a full crash, maybe an os crash?
Any ideas on what I can do? I think my next step is a factory reset.
Model: SM-S908B/DS One Ui 4.1 Current os: S908BXXU2AVF1 / S908BXXM2AVF1
You can clear cache in recovery mode and see if fix before you factory reset.
LR7875 said:
You can clear cache in recovery mode and see if fix before you factory reset.
Click to expand...
Click to collapse
Okay cool I'll try that
So I tried clearing the cache last night but still have restarts this morning. Is there anything else I could try?
Go to Device care, then menu and automation. Check if you have auto restart enabled
ErickF said:
Go to Device care, then menu and automation. Check if you have auto restart enabled
Click to expand...
Click to collapse
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
garysully1986 said:
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
Click to expand...
Click to collapse
That's a tough one then. What about the button next to the menu button on device care? Does it say anything about a restart history there?
if it doesn't restart in safe mode, one of your 3rd party apps is causing the issue.
submit an error report and get feedback when it restarts again
Samsung Members app > Get help > Send feedback > Error reports
do you have life360 app installed on your phone?
Uninstall Telegram

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