Sony International warranty? - Sony Xperia XZ Questions & Answers

I bought my xz (f8332) on ebay and it not happy. Full reset a d pic companion repair isn't doing it. So I'm looking into Sony in United Arab emirates where the phone is from (per Sony us) if they can help me get it fixed.
The phone looks pristine so no physical damage.
Had anyone had this and how did it go?

glovesave said:
I bought my xz (f8332) on ebay and it not happy. Full reset a d pic companion repair isn't doing it. So I'm looking into Sony in United Arab emirates where the phone is from (per Sony us) if they can help me get it fixed.
The phone looks pristine so no physical damage.
Had anyone had this and how did it go?
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Click to collapse
What is wrong with phone?I have experience send phone to sony usa department for exchange the phone I bought from ebay too but phone is z1 or zl I can't remember long time ago

paullu said:
What is wrong with phone?I have experience send phone to sony usa department for exchange the phone I bought from ebay too but phone is z1 or zl I can't remember long time ago
Click to expand...
Click to collapse
I already talked to sony us, they told me the phone wasn't from the US and I need to talk to sony united Arab emirates. I have an email out now to them though so I'm hoping (it's hard when you can't read Arabic)

glovesave said:
I already talked to sony us, they told me the phone wasn't from the US and I need to talk to sony united Arab emirates. I have an email out now to them though so I'm hoping (it's hard when you can't read Arabic)
Click to expand...
Click to collapse
Send them in English they will understand, if you need help in Arabic language I can help you.

I gave up and sold the phone. Sony UAE were useless and sent me to a local company there that said the phone is under warranty but not covered by them. Then I got hold of Sony again and they sent me back to that third party again.
Lessons learned, never buy international version again

glovesave said:
I gave up and sold the phone. Sony UAE were useless and sent me to a local company there that said the phone is under warranty but not covered by them. Then I got hold of Sony again and they sent me back to that third party again.
Lessons learned, never buy international version again
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Click to collapse
dont know for u buddy but for us here in Europe is all the same... no mather where u buy it u can claim warranty... for example...at home we have xperia z5 bought in tenerife/spain and at sony they sad to me that i can bring it to service with no problem.shame that this is not the same for whole world.

Yea I did try Sony US and even Sony UK, they just sent me on so Sony UAE.

Related

Has anyone bought a phone from sgbest.com?

Hi,
I'm from India and the Xperia V is not available here in stores and neither on ebay. However the phone is available on the site sgbest.com ( in Singapore) . Has anyone bought mobiles from this site before because my order will also be an international one.
you may wanna ask in this thread: http://forums.hardwarezone.com.sg/m...gbest-com-good-place-buy-mobiles-3506002.html
rishi_storm said:
Hi,
I'm from India and the Xperia V is not available here in stores and neither on ebay. However the phone is available on the site sgbest.com ( in Singapore) . Has anyone bought mobiles from this site before because my order will also be an international one.
Click to expand...
Click to collapse
Will never buy anything from sgbest again
They sold unofficial warranty product, and defect product
My m4aqua has broken since the 1st time, repair by sgbest and its totally dead after 1 month use

Do you guys think the Z3 No-carrier version will be sold in the US?

Folks,
Right now we can get the Z2 No-carrier version here in the US (it was in the Sony store, but not anymore; still, you can get it from online US retailers). I know we are getting the T-Mobile branded Z3, so my question is: Do you guys think that the Z3 No-carrier version will be sold here in the US as the Z2 was/is?
Cheers,
:good:
G.
I believe so, as it's the first hit on Sony Mobile's US website:
http://www.sonymobile.com/us/
It makes sense for Sony to offer it unlocked in order to compete successfully with the other major players.
Incidentally, unlocked Z2 is available but backordered with a listed ship date of 10/8
http://m.store.sony.com/categories/unlocked-phones~cat-27-catid-All-Unlocked-Phones/products
Hmmm interesting. How much do you think it'll cost? 750?
Probably, that seems to be the ceiling with Sony direct.
augie7107 said:
I believe so, as it's the first hit on Sony Mobile's US website:
http://www.sonymobile.com/us/
It makes sense for Sony to offer it unlocked in order to compete successfully with the other major players.
Incidentally, unlocked Z2 is available but backordered with a listed ship date of 10/8
http://m.store.sony.com/categories/unlocked-phones~cat-27-catid-All-Unlocked-Phones/products
Click to expand...
Click to collapse
I am not so sure... This is where you get when you go to Mobile/Phones;
http://www.sonymobile.com/us/products/phones/
Just the T-Mobile... REally hope the Non-Branded Z3 comes to the US !!!

[Q] Buying an OPO - OK to order from China?

Hi,
I've got an Amazon voucher I'd like to use to buy this phone but all listed are from China. Is there anything I need to worry about purchasing from a Chinese seller? Will the phone work correctly in the UK?
Thanks,
Jonnyapps said:
Hi,
I've got an Amazon voucher I'd like to use to buy this phone but all listed are from China. Is there anything I need to worry about purchasing from a Chinese seller? Will the phone work correctly in the UK?
Thanks,
Click to expand...
Click to collapse
Dunno how UK but in Poland it works as it should. I think you know differences If no , there is some thread about it. Overall its the same phone. But maybe china versions get shorter warranty but OPO customer service is known as one big pain in ass so your choice
Thanks very much. I'll give it a punt.

Z5 Dual Sony warranty

Hi,
does somebody know how Sony handles his warranty condition with the Z5 dual?
I have now an E6683 which is originally from Hongkong. It is sold by a german dealer which is responsible for faults.
But I like to have a backup via the producers warranty. For this product I think I will get no free support within Europe.
Now there is another model on the market E6633 which is sold on the european market by default (I saw Poland, France, Portugal in Xperifirm). So if I buy this kind of model it should be no problem to get it repaired "legally" within Europe.
Now the question: is this assumption correct? Somebody has some experience with this kind of question?
Before I purchase Z5 Dual on ebay from Taiwan seller, I contact local Sony repair depot in Calgary,Alberta Canada and was told they honor the warrenty. Purchase it the next day ship from singapore. Try to find out where the local repair depot in your country.

F8331 from UK

Hello everyone, new member here. I have searched through many threads here, and am unable to find what I am looking for. I had purchased an Xperia XZ F8331 from the UK, a pre-order as no retailer I contacted in North America could give me a date on when it would be available. Clove Technologies is where I purchased, and after talking to them, checking with my mobile carrier, both deemed the phone would work. However, I get no LTE, and my regular phone service is very poor, only 1, the odd time 2 bars of service. My Xperia Z1 will get full bars and LTE in the same spot. I have hardly used it, have sent it back for warranty and it came back with no difference. I have found that others here in Canada have the same phone, purchased elsewhere with a different customization number. My number is 1305-2216, customized UK. I have seen 3 different ones, that seem to be working fine. However, I can't find them all in XperiCheck. 1304-9026 is there, but with a lower software version than my phone. The other 2 are 1308-0262 and 1304-7008. Sony Uk has been no help, and the retailer has not helped me either. I have had this issue since I got the phone, and don't want to have a very expensive paper weight. Any help will be greatly appreciated.
You may use flashtool to flash fw of another region then see if the issues you mentioned be fixed or not.
Sent from my Sony F8332 using XDA Labs

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