Lost signal - Honor 8 Questions & Answers

Hi all, I'm running Nougat on my AL00 debranded to L09 and facing a strange problem. There are some places in my home that signal is really weak, depending on the carrier, it doesn't exist.
Problem here is that when I get into this scenario, only way to get back the signal is putting phone on airplane mode and returning back.
I see just a 'x' on top of antenna icon at notification bar.
Does anybody knows what is going on? Anyone running on same issue?
Thanks,

Related

Signal Constantly Dropping?

Does anyone else's G2x randomly drop bars from full to none then back to full then completely lose service then get it right back. Very annoying and it doesn't seem to matter which ROM I use it does it on all of them. Anyone else having this issue? Thanks.
I have the same issue... just loose signal and it comes back and alll...
Mine is doing the exact samething in 4 g but with Full bars.. never happened on my hd2 but if I put it in 2g it stays connected though.
Wonder if T-Mo/LG is working on a radio update to go alongside the official GB release

Grey Signal Bar.. In Need of Clarification

i recently updated to 4.0.4 thinking (hoping) this would fix the problem but it has happened twice since... doesn't feel like it is happening as often but i can't sit there and stare at the bars all day either... my preferred network mode is always on cdma... NOT lte/cdma even though i frequently travel to 4g area...
more info:
in our house (non 4g area) my phone sitting next to my gfs rezound she will have 3 bars i will have zero to one but can make clear calls with no problems...
also, is there a program that monitors when we lose data signal so when i go into vzn i can show them the problem... the chances of going in there and showing them grey bars would be slim since it's random
i need some clarification... i see people talk about radio updates and low signal strength... was 4.0.4 supposed to fix this problem or is this a hardware problem and i need to exchange my phone...
there is some talk about bad batches... phones put together in china or korea... has anyone actually clarified this... my phone was manufactured in korea
Grey signar bar indicates that you dont have a connection to Google's servers.
Ok. Why does it go in and out? Is it typical? Is it a nexus problem?
Pretty sure when my phone goes out my gfs phone is fine.
Way to be informative.
Realistpm said:
Ok. Why does it go in and out? Is it typical? Is it a nexus problem?
Pretty sure when my phone goes out my gfs phone is fine.
Way to be informative.
Click to expand...
Click to collapse
I'm fairly sure it isn't constricted to the GNex as I have an HD2 on CM9 with the same 'issue'. However, I've always thought it's in some way related to background data. When this is disabled, the bar is grey, and when it's enabled it's cyan.
So, again, to clarify... Everyone with a gnex is supposed to have this problem and the 4.0.4 isnt going to fix it?
someone mentioned replacing sim card... has anyone else replaced their sim card to fix this problem

No GSM signal, 3G/LTE works

Hello guys and girls,
after experiencing some GPS problems (loss of signal on the road and/or late fix) I did the fix found on youtube (Where you place a bit of paper/tape under the GPS antenna contacts). It worked just fine, my GPS fix is now happening faster and I did not lose the signal ever since. But I am now facing some (weird?) problem: My GSM connection (GRPS, EDGE) is really really bad. In my room I don't get any signal at all, outside I get like 1 out of 4 bars of signal strength, but I lose it after a few seconds. I normally have 4 out of 4 bars in my room. BUT: My 3G connection works fine, 3G, LTE, same connectivity as before.
My friends phone (same carrier) does get the full GRPS/EDGE connection in my room, so it's not the carrier having problems. I didn't do any updates or anything in the last weeks. It would be a huge coincidence, if a software bug happened while I fixed the GPS problem, so I assume it's a hardware related thing?
How might I fix that, what possible solutions are there?
Tried the following so far:
Restarting multiple times, with our without airplane mode
Re-inserting the sim-car
Switching between LTE only, GSM/LTE, GSM only
Flashing new/other modem
Replacing the speaker/antenna-module
-> nothing changed
out of sheer curiousity, and after reading your post, im stuck wondering.. why do you want or need your gprs and edge connection when your 3G/LTE is fine? data speeds are very slow, and drain lots of battery using anything internet or download related..
Yeah, sure, 3G/LTE is better and coverage is really good where I live, that's why it's not an emergency for me, but it's very important to get it back to work properly.
I know at least 2 situations where I really need GSM (GPRS,EDGE):
1) At work (huge metal building, no 3G/LTE, only GSM) -> I can't call, text or do anything with my phone (don't worry, I am allowed to do so and no, there is no WiFi)
2) On the road, especially the german autobahn has large areas where there is no 3G/LTE coverage, so I can't use my navigation-software properly and can't respond to calls or whatsoever
So all in all: GSM in really important for me. Please help me. :crying:
ahh.. I see.
and your GPRS/edge was fine before the GPS "fix"? maybe something got loosened?
Before I did the fix it worked perfectly fine. Directly after I did it, the gsm was gone so I figured that I somehow damaged the antenna. But since I replaced it and nothing changed I am not sure what to do now. Are there other antennas, are there other modules that influence gsm, that I might have damaged or loosened?
That's what can happen when you tinker with guts of your phone. You risk damaging or messing it up. Sorry, I don't mean to sound like a jerk.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Yes, dave2metz, I know. I was fully aware of that when I opened my phone for the first time to fix the GPS thing. But I am not here for moral advice.
Any ideas how I could fix my problem are highly appreciated!
Edit:
Just checked: The sim-card is not the cause of the problem either. I would really appreciate some good ideas guys..
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Did you figure it out?
.yasu said:
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Click to expand...
Click to collapse
Did you end up figuring anything out for this? I have something along the same lines. I dropped my phone and smashed the screen. I was able to get a guy to replace the screen portion of the unit, but immediately after I got it back it had no cell reception. Rebooted came, back thought everything was cool.
After a couple weeks I notice my phone has lost reception occasionally. It's now gotten worse, I used to be able to reboot it about 5 or 6 times and then it would randomly come back. I've even had it come back without performing a reboot on its own.
I ended up taking the whole thing apart, reseating everything after having a day and half span where I have been unable to get it back and boom reception came back. Thought it was his repair job at that point, but it has since dropped the signal again and I can't get it back. Yesterday even I was showing LTE signal changing from low to strong etc, but my network was still down as I couldn't perform a search, maps, or anything.
I have my phone apart again. I've checked all the connections over and over and wondering what else to look for or try to replace. True my impact could have damaged a component on the mainboard, but my phone works fine in all other areas. I could replace the antenna wires and the antenna/speaker module, but I'm not sure it just a reception problem.
My phone also boots into airplane mode when it has no signal, but turning it off does not restore the connection or anything. Rebooting it puts it back into airplane mode. *#*#4636#*# shows my radio is off. Thinking it's a short or something somewhere, but I doubt I'll be able to fix it in that case - at least without a mainboard?
That's my other question, what part need to be replaced for experiencing no network and its not the antenna or antenna wires? Is the mainboard? Sister board? Currently researching teardown as this phone is modular and I'm sure I could source the part off ebay or something.
Hi,
There's one antenna for 2G/3G/4G so I think if this problem was caused by hardware, it would affect overall connection to mobile network.
I think that this might me software-related problem but actually can't figure out which. Only thing I'm currently thinking of it that your phone has problems with connecting to certain GSM band. For example in Europe are 900 MHz and 1800 MHz standard for GSM.
Lower frequencies bring you better coverage. Your phone might have trouble with connecting to them and automatically selects 1800 MHz layer.
If you are able to get another phone with SIM of the same network provider, I recommend you to download any networking app and compare data about cells. Mainly CID number. It's unique identifier of each cell in an area.
If both phones are connected to same cell (CIDs are equal), you have to compare RSSI values. Lower means better signal. RSSI is defined as a negative number in an interval of <-51; -113>. So -75 dBm is better than -89 dBm. In one place should be difference about +/- 5 dBm.
Reaching slightly different RSSI numbers while connected to same cell in same place might mean that your phone really have problems with radio.
hey mate,
My wife phon is having the same issue 4G works, 3G sort of works, 2G nothing.
[Did the GPS fix on my wife's Nexus 5 (and mine) also]
swapped sim, used another telco same issue.
when into service menu did *#*#4635#*#* , click the 3 dots, select radio band - only see USA band.
While my phone had automatic, usa bad , usa band, japan band.
she is running stock rom with unlocked boot loader, I am on CM11 but doubt that should make any difference.
if I work out what is going on will report back.
nexus 5 3g 4g damaged
hello guys?.. my htc nexus 5 got wet and i notice the signal strength got lost. when i open it up i notice the lines on the antenna got damage. how do i repair it? or should i replace it with new one? Pls help !! 
Is issue still remaining?
Hi. I am having the same problem. Could anyone find a fix for this?
My GPS was and is fine. I didn't do the gps fix, but I have replaced my battery and I think it happened after the replace...

Phone signal showing zero bars

I just got a new xperia z5 and I'm using it on att but my phone signal is always showing zero bars.
I get data but incoming calls sometimes don't go through or go through after 2-3 rings.
The signal shows bars when I make outgoing calls but then disappears quickly thereafter. I thought it was maybe WiFi calling enabled but I don't even see that option anywhere in my phone and this happens when WiFi is off too.
This is a very strange phenomenon and can't find any answers anywhere. There is also a small circle with a line going through it on the notification bar, not sure what that is.
Does anybody know what's wrong ?
Small circle with line indicates "do not disturb" mode is active. Its under sound or notification settings, can't remember which. For signal status, check APN. Also, is your IMEI for this phone the Z5 one or an old AT&T phone? If AT&T has your IMEI for the Z5 it will register on their system as an old phone since they don't have Z5 in portfolio. I had to give them an old IMEI off a LTE device from AT&T because it was showing as a P series phone in the system and I was only getting 3G, no LTE.
Just noticed the small circle was for sounds. Thanks
I am getting LTE which is weird because it just not showing any bars on top but the lte works.
No one else has issues with their signal bar on their xperia z5?
This is really strange and can't figure out what's wrong with it.
No issues with the bars per say but definitely issues toggling networks, especially with 3G prefered mode. When 3G prefered selected I only get mobile data when H+ icon shows next to the bars. 3G, 2G and H don't work! The phone sometime takes up to 10-30 seconds to toggle to H+ and be connected. This drives me nuts! Do you guys experience this as well? Today I got no signal at all (no bars, nothing) for two hours.
Stamina is off and I have proper signal.
SFR France btw.
Try to toggle LTE off.
This sounds like an issue I had with a data only SIM in Japan with my S6, except no 2G network was the cause I think, not sure what would cause it on AT&T.
Sent from my SM-T710 using Tapatalk
It's strange because I show full bars when I make an outgoing call or right before someone calls me, all the bars fill up. But it takes 2-3 rings on their side for it to ring on my phone.
And after the call it goes back to zero bars. But I still have the lte sign there.
Is there a way to update the gsm radio?
Same issue here (Z5 on ATT). I get one bar consistently when the phone is idle with the bars filling up when making calls, sending texts, etc., but I do get full LTE speeds and haven't noticed any other problems... I did look at my account, and the Z5 does show up as an "unknown device".
I tried changing APNs from "Attnextgenphone" to just "ATT Phone" but it didn't make a difference...
Sent from my E6653 using Tapatalk
I am glad I am not the only one with this issue. At home I get one bar with wifi off and with wifi connected I get zero bars until a call is made or received.
I am located in NYC and have the 32.0.A.6.152 rom and the baseband is 8994-FAAAANAZQ-00029-16
bigneeker said:
I am glad I am not the only one with this issue. At home I get one bar with wifi off and with wifi connected I get zero bars until a call is made or received.
I am located in NYC and have the 32.0.A.6.152 rom and the baseband is 8994-FAAAANAZQ-00029-16
Click to expand...
Click to collapse
Exactly the same here (FW and baseband). I'm in CO and I do sometimes get full bars outdoors, but it happens randomly... It's almost for sure a problem on ATTs end considering that they don't even recognize the device on their website.
Sent from my E6653 using Tapatalk
Is there a newer baseband that we can upgrade to that will fix this signal issue?
Or de we have to wait till the marshmallow upgrade comes out.
bigneeker said:
I am glad I am not the only one with this issue. At home I get one bar with wifi off and with wifi connected I get zero bars until a call is made or received.
I am located in NYC and have the 32.0.A.6.152 rom and the baseband is 8994-FAAAANAZQ-00029-16
Click to expand...
Click to collapse
Hi, it's a high probability that you are seeing bar fluctuations as you suggest because your phone is actually changing bands during this time, because the cell tower pushing your call etc doesn't have the signal strength to push LTE.
As for the OP if his LTE/4G shows higher bars as soon as he is using the internet this is a different issue, and strange maybe faulty hardware.
I would recommend you all go somewhere where you know there is good coverage, even with another phone if possible and see if you still have the same issue.
---------- Post added at 07:21 AM ---------- Previous post was at 07:18 AM ----------
bigneeker said:
Is there a newer baseband that we can upgrade to that will fix this signal issue?
Or de we have to wait till the marshmallow upgrade comes out.
Click to expand...
Click to collapse
Mate I am not sure the phone suffers from signal issues, I have had most of the Z series phones, all have the exact same signal strengths for me at various locations, and the phone has better coverage than other manufacturers as well, when I compare to other friends in super low coverage areas
Hey @bigneeker,
Just wondering if the MM update has fixed your signal issue.
For me it hasn't, but if it did for you then it might be a region issue (mine was Singapore, but I flashed the MM update for Germany).
Cheers,
-4Strings
It didnt for me
I noticed it too. Sony xperia z5. I use the quick LTE toggle and when LTE is on, all my bars are greyed out, but when LTE is off and I'm on H+ and 3G then all my bars are lit up.
xslikk7 said:
I noticed it too. Sony xperia z5. I use the quick LTE toggle and when LTE is on, all my bars are greyed out, but when LTE is off and I'm on H+ and 3G then all my bars are lit up.
Click to expand...
Click to collapse
Same here. Also, whenever I lose signal or inexplicably switch to Edge, toggling the LTE switch off and on seems to fix the issue.
I compared the specs of the Z5 and the specific bands/frequencies AT&T uses, and the problem might be the frequency that they use on Band 12... I don't know.
I don't know about European carriers, but since T-Mobile uses a different band for its LTE, then that might explain why this issue is not that well-covered in the US (though I can't confirm that).
Cheers,
-4
Sent from my E6653 using Tapatalk
I'm in Ireland and my signal suddenly went from H+ to Edge then no service. I haven't came across another person with the same issue, my signal goes between H+ and no service most of the time is no service. Tried 5 different firmware and custom rom nothing changed

[Completed] No signal all of a sudden

I'm trying to figure out what's going on with my son's OnePlus 2.
It's worked fine for the last 6 months, but for no apparent reason earlier today, mobile reception has dropped to zero. My phone – on the same network and sitting next to his – has a very strong signal.
If I put his SIM into my phone, everything works fine. If I put my SIM into his phone, I have the same problem – no signal. Or sometimes, just a faint glimmer of a signal which soon disappears again. And once or twice, full strength briefly, but then back to nothing. So, unless I'm mistaken, the issue is with the phone itself.
Is there anything inside (antenna, for example) that could be loose and causing it to have such intermittent signal strength? We've done a factory reset, but that hasn't fixed things.
Anyone got any idea what might be going on?
jesus4c said:
I'm trying to figure out what's going on with my son's OnePlus 2.
It's worked fine for the last 6 months, but for no apparent reason earlier today, mobile reception has dropped to zero. My phone – on the same network and sitting next to his – has a very strong signal.
If I put his SIM into my phone, everything works fine. If I put my SIM into his phone, I have the same problem – no signal. Or sometimes, just a faint glimmer of a signal which soon disappears again. And once or twice, full strength briefly, but then back to nothing. So, unless I'm mistaken, the issue is with the phone itself.
Is there anything inside (antenna, for example) that could be loose and causing it to have such intermittent signal strength? We've done a factory reset, but that hasn't fixed things.
Anyone got any idea what might be going on?
Click to expand...
Click to collapse
Greetings and welcome to assist. It looks like you are not the only person having this issue, it appears to be related to an update
http://forum.xda-developers.com/oneplus-2/help/help-oneplus-2-extremely-weak-mobile-t3364490
and I'm not sure if this helps
http://forum.xda-developers.com/oneplus-2/help/manual-network-selection-connecting-t3380033
I would try changing the firmware on it and see if it helps. The experts here will help
http://forum.xda-developers.com/oneplus-2/help
Good Luck
Sawdoctor

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