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No connection with Gear S2 and Note Edge

Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max

Go to http://apps.samsung.com/Gear and click Samsung device. I think the Gear S2 has a newer Gear manager which is not on Samsungs app store. It should be on Google Play store.
damax22 said:
Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max
Click to expand...
Click to collapse

Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.

I'm having a similar issue on my SM-N9200. No matter what I try when attempting to connect the S2 with gear manager nothing works. From everything I can tell I have the latest version and there are no updates available in the Samsung store, or software updates. Very frustrating.

Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
damax22 said:
Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.
Click to expand...
Click to collapse

I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
ripv2 said:
Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
Click to expand...
Click to collapse

Did you try reinstalling the gear manager software?
damax22 said:
I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
Click to expand...
Click to collapse

ripv2 said:
Did you try reinstalling the gear manager software?
Click to expand...
Click to collapse
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.

Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
damax22 said:
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.
Click to expand...
Click to collapse

ripv2 said:
Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
Click to expand...
Click to collapse
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.

Oh yeah, if you can connect with another device then it has to be software.
damax22 said:
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.
Click to expand...
Click to collapse

Mines the same. I can connect with another phone, just not my galaxy note 5.

The same here, Italian Vodafone 5.0.1 Note Edge.
Gear Manager cant see s2, Tried all...

I have a note edge and it connects ok

taddo3 said:
I have a note edge and it connects ok
Click to expand...
Click to collapse
What Android version and gear manager version do you have?

An update to Gear Manager has been released and the Note Edge can now connect to the Gear S2

And the Play Store update to the Gear app from yesterday has borked my BT connection on my Nexus 5 that I also upgraded to Marshmallow. S2 will no longer connect to Nexus 5.

I can't seem to get my S2 to connect to my LG G3 running 5.1.1 BLisspop.
I think I might just have to return this.
schitt.

Connection to Note 3
I can confirm this does not work on my Note 3 unless I'm running a Touchwiz rom. I had (and loved) the AICP rom and none of these files will help it connect. I get the standard "modified software" message. When I installed the stock rom w/tweaks, it connects fine.
So I couldn't use the "Samsung phone" version of Gear manager because while it's a Samsung phone, it wasn't running Samsung software. But I couldn't use the "Non-Samsung phone" version because it still sees it as a Samsung phone and I get the "incompatible with this device" message.
I have to decide between the AICP rom and my old Gear Live or the touchwiz garbage (w/Nova launcher to hide it) and the Gear S2..

same problem here
Hi Guys,
I have same problem. I got Gear S2 Classic from Korea and it won't connect to my S6 Edge. I downloaded to latest gear manager app version 2.2.15092142 . but it still won't connect and give message "check if your phone is compatible and if the gear manager app needs to be updated, then try again" I have factory reset both the phone and the gear but still same issue.
anyone got a solution?
Thanks

My Sony Z3 Tab/phone says "Device not compatible" with Gear S2 app ?

Hey guys... I'm running Android 5.1.1 with 3GB ram on my Z3 Tab w/4G Sim - I can't get the Gear app installed through the Play store - is there any other way to (manually?) install the app?
Thanks in advance.

Did you try to install the files from http://forum.xda-developers.com/gear-s2/themes-apps/samsung-gear-manager-samsung-accessory-t3216240

ripv2 said:
Did you try to install the files from http://forum.xda-developers.com/gear-s2/themes-apps/samsung-gear-manager-samsung-accessory-t3216240
Click to expand...
Click to collapse
Thanks for that link... I installed those two files on the Z3 and then ran the Gear app - it responds "Gear not found. Turn your Gear on and try again."
Z3 Bluetooth settings I can see the Z3 paired with the S2 but the Gear app doesn't see the watch.
Then the watch goes into continuously "setting up..." with S2 showing image of watch>blue circle>phone and it never finishes setting up... eventually, the S2 says "Setup is taking longer than expected. Try again?"
I've tried powering everything off and on again - same result.
If I don't manually pair in settings - nothing happens. Gear app still can't see S2.
On the Z3 it shows two available Bluetooth devices when the S2 is switched on: Gear S2 and "PCS-REVII-010068" - I can pair the Gear S2 manually but if I try to connect the "PCS" device (whatever that is?) Z3 says "Can't communicate with PCS-REVII-010068"
Any ideas? Much Thanks!.

JFH2005 said:
Thanks for that link... I installed those two files on the Z3 and then ran the Gear app - it responds "Gear not found. Turn your Gear on and try again."
Z3 Bluetooth settings I can see the Z3 paired with the S2 but the Gear app doesn't see the watch.
Then the watch goes into continuously "setting up..." with S2 showing image of watch>blue circle>phone and it never finishes setting up... eventually, the S2 says "Setup is taking longer than expected. Try again?"
I've tried powering everything off and on again - same result.
If I don't manually pair in settings - nothing happens. Gear app still can't see S2.
On the Z3 it shows two available Bluetooth devices when the S2 is switched on: Gear S2 and "PCS-REVII-010068" - I can pair the Gear S2 manually but if I try to connect the "PCS" device (whatever that is?) Z3 says "Can't communicate with PCS-REVII-010068"
Any ideas? Much Thanks!.
Click to expand...
Click to collapse
Same here, can't seem to find anything about this anywhere, I have tried everything. I have a oneplus 2

Hi! Any update? Same situation but with galaxy tab a...

I created an thread about how to pair the Z3 Tablet compact or a none compatible device to the phone but deleted cos it was old and there was no comments. if it is not compatible it wont work because it's not a samy devices and the tab it's not a phone. the only way to make it work it's a little bit complicated and the Samsung store won't work to shop for apps but everything else does. I have my watch pair to my Z3 tablet compact ever since I bought the gear s2 4g watch.

JFH2005 said:
Hey guys... I'm running Android 5.1.1 with 3GB ram on my Z3 Tab w/4G Sim - I can't get the Gear app installed through the Play store - is there any other way to (manually?) install the app?
Thanks in advance.
Click to expand...
Click to collapse
I had problems syncing it with my Z3 too.
What I did was install this apps, in this order:
Samsung Gear https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager
Gear Plugin https://play.google.com/store/apps/details?id=com.samsung.android.gearoplugin
Accessory Service https://play.google.com/store/apps/details?id=com.samsung.accessory
Install those apps, restart the phone (delete the Gear S2 from Bluetooth devices if you had already tried to install it), enable bluetooth, start the watch, open Gear App and it will sync.

Thanks - I sent the Gear S2 back to Amazon when it wouldn't work with my Z3

Gear Navigator Companion

There is a paid app by Mobiteka called Gear Navigator Companion on the Gear S2 app store. The app needs a free app by the same name to be installed on your phone https://play.google.com/store/apps/details?id=com.mobiteka.navigator&hl=en
The app supposedly uses the Google Maps api to offer navigation and street view on your Gear S2. I installed the free Android app on my Galaxy Note 5 and purchased the app for the Gear S2. However the app always fails to get installed on the watch with the message "Unable to continue without your Gear connected. Connect your mobile device to your Gear and try again". This happens despite the fact that my Gear S2 is very much connected to my phone and is receiving notifications just fine.
I have left a negative review on the Gear app store and will update this post if and when the problem gets fixed.
Update (on 01 December 2015)
The developer contact me within 10 hours of my review and offered some helpful suggestions on how to get the app working. To be on the safe side, I conducted a factory reset of my Gear S2 and repaired the watch with my phone and the app managed to get installed on the first try. It works well with the companion app on the phone and I'm pretty happy with how things turned out. I have modified my review to give it 4 stars.

speedofheat said:
There is a paid app by Mobiteka called Gear Navigator Companion on the Gear S2 app store. The app needs a free app by the same name to be installed on your phone https://play.google.com/store/apps/details?id=com.mobiteka.navigator&hl=en
The app supposedly uses the Google Maps api to offer navigation and street view on your Gear S2. I installed the free Android app on my Galaxy Note 5 and purchased the app for the Gear S2. However the app always fails to get installed on the watch with the message "Unable to continue without your Gear connected. Connect your mobile device to your Gear and try again". This happens despite the fact that my Gear S2 is very much connected to my phone and is receiving notifications just fine.
I have left a negative review on the Gear app store and will update this post if and when the problem gets fixed.
Click to expand...
Click to collapse
Happend to me plenty of times when installing an app on the watch. Sometimes a reboot helped and sometimes a soft reset. Not the fault of the app developer... If you must, blame Samsung

straylight23 said:
Happend to me plenty of times when installing an app on the watch. Sometimes a reboot helped and sometimes a soft reset. Not the fault of the app developer... If you must, blame Samsung
Click to expand...
Click to collapse
I can not find the companion app anywhere...least of all the samsung store. Does anyone have it? Might you post it here please?
Charlie

Psychteach1 said:
I can not find the companion app anywhere...least of all the samsung store. Does anyone have it? Might you post it here please?
Click to expand...
Click to collapse
What phone are you using? As already mentioned all over this place, you won't see any fee-based apps with a non samsung phone... and no, there isn't a feasable way around this by now.

straylight23 said:
What phone are you using? As already mentioned all over this place, you won't see any fee-based apps with a non samsung phone... and no, there isn't a feasable way around this by now.
Click to expand...
Click to collapse
That's the problem. I'm using an LG V10. Wonderful phone and works well with watch. But I guess there are compromises. No way to sideload at this point??

Psychteach1 said:
That's the problem. I'm using an LG V10. Wonderful phone and works well with watch. But I guess there are compromises. No way to sideload at this point??
Click to expand...
Click to collapse
Nope. You can try using sdb over wifi... (http://developer.samsung.com/technical-doc/view.do?v=T000000251&pi=1&ps=10&pb=Y&ct=CT030000&sc=) , but you would still need the app...

Update: The developer contact me within 10 hours of my review and offered some helpful suggestions on how to get the app working. To be on the safe side, I conducted a factory reset of my Gear S2 and repaired the watch with my phone and the app managed to get installed on the first try. It works well with the companion app on the phone and I'm pretty happy with hpw things turned out. I have modified my review to give it 4 stars.

I have the same problem. Rebooting Gear S2 and Samsung Galaxy 5 doesn't help. The phone tells me the it is connected with Gear. The apps would not install...

Help with how to nroot
I have the gear watch from T-mobile sm-r730t I ben looking around I haven't find anything on rooting it do anyone know how to on here

Gear Manager dont work after update

Helle Users.
sorry for my bad english, i am from germany
I have a Problem after Update of Samsung Gear S2 Manager.
I use the Gear S2 with a Note edge
Gear manager version is 2.2.03.15111841
Before the update there was neve a Problem.
Here the Problem: If i make a choise ex. Clockdesign or other choise sreen go to my choise for 1 sec. than it goes back to groundmenu. I have done more options ex. deinstal, instal a older version, but older versions dont work,
I have called the Samsung seevice but they cant help.
I cant use my Gear S2 with the Gear S2 Plugin
Have anyone the same problem can anyone help?

I have exactly the same problem. Received Gear S2 for Christmas and Gear Manager App has exactly the same problem as you. I have a Note 3 phone. It's a very bad experience when both my sons have iwatches and do not have any problems with their devices.
---------- Post added at 04:26 PM ---------- Previous post was at 04:23 PM ----------
jokkel said:
Helle Users.
sorry for my bad english, i am from germany
I have a Problem after Update of Samsung Gear S2 Manager.
I use the Gear S2 with a Note edge
Gear manager version is 2.2.03.15111841
Before the update there was neve a Problem.
Here the Problem: If i make a choise ex. Clockdesign or other choise sreen go to my choise for 1 sec. than it goes back to groundmenu. I have done more options ex. deinstal, instal a older version, but older versions dont work,
I have called the Samsung seevice but they cant help.
I cant use my Gear S2 with the Gear S2 Plugin
Have anyone the same problem can anyone help?
Click to expand...
Click to collapse
I have exactly the same problem, very disappointing. Only received the watch for Christmas and straightaway I hit a problem.

I'm sorry to of your problems, I too received mine for christmas this morning. Have root s5 and connect right away and updated not a single problem so far.( Other not enough apps for my likeing )
Going to ask the obvious, have you tried reseting the watch ?

Hi all,
Mine was just the same issue, after reading a bit you should reset the watch after updating and the phone too. But disconnect and erase the connection phone <-> watch too. After new pairing all was ok.
Beco

becosemsaida said:
Hi all,
Mine was just the same issue, after reading a bit you should reset the watch after updating and the phone too. But disconnect and erase the connection phone <-> watch too. After new pairing all was ok.
Beco
Click to expand...
Click to collapse
Can you explain steps required? I have same issue after gear manager update. I would like not to hard reset my phone. I'm on non-rooted Note 4 with lollipop 5.1.1. It used to work excellent until last update.
Sent from my SM-N910T using XDA Free mobile app

I did back track latest apps installs and updates on my phone and I wonder if Gear Manager is main source of the problem.
Night before I discovered that gear manager stopped working correctly, I did mandatory update for few of Oculus apps for my Gear VR.
My question is: do people with Gear Manager problem have any Oculus apps installed on their phones?
Sent from my SM-N910T using XDA Free mobile app

Samsung Pay not found on Gear S2 Classic SM-R732

I just got this watch yesterday and I am trying to set up Samsung Pay on it. As far as I know it is the US Version unless the Amazon seller lied. I am in the USA with a Galaxy Note 4 (6.0.1) paired, and when I turn on NFC in connections on the watch, and go to tap and pay, it says "no installed payment apps." I have tried installing Samsung Pay for Gear apks from online that all gave me the error "Unable to continue using Samsung Pay. Your gear may not be supported." Is there any way that anyone knows to get this working? Holding down the back button on the watch does nothing. I have checked for updates within the Gear app and it says I am up to date, yet there is no "Samsung Pay" section in the settings side of my Gear Manager app.
From Gear App itself:
Samsung Gear App Version: 2.2.17022862
Gear S Plugin Version: 2.2.03.17051161
From the Gear:
Tizen 2.3.2.2
Software R732...EQC1
Knox 2.0
From phone's app manager:
Samsung Accessory Service 3.1.41_170404
SASystemProviders 2.3.99
Are there other application dependencies that I may need to update? When I was setting up the watch it seemed to have trouble so I had to update everything from apk's online, also I had a Gear 2 Neo before this.
The SPay versions I tried were 1.2 and 1.4 and I tried installing the SPay Framework 2.7
The Samsung Pay app doesn't show up in the Google Play Store or Galaxy Store.
I've been reading the forums and it appears as though SPay got off to a rocky start for Gear S2, is it still like that?
Any help would be greatly appreciated.

In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.

VcT.2012 said:
In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.
Click to expand...
Click to collapse
I'm not sure if I was unclear, but I said I do not have that section in my Gear app for some reason.

VcT.2012 said:
In my Gear S2 I did not need to install any APK. Just click on the "Samsung Pay" option in the Gear app for smartphone and it automatically downloaded the applications and installed them automatically.
I have a Gear S2 3G, Tizen 2.3.2.1 and I live in Brazil and I did not have any problems.
Click to expand...
Click to collapse
did you buy your watch in Brazil or in another country?
I'm also in Brazil but i bought my watch in México and i'm facing exactly the same problem. the app doesn't even show up on my phone or my watch.

pedrocaelima said:
did you buy your watch in Brazil or in another country?
I'm also in Brazil but i bought my watch in México and i'm facing exactly the same problem. the app doesn't even show up on my phone or my watch.
Click to expand...
Click to collapse
No it should be all US but I would like to verify with the serial number or something but I don't know how

Don't know if this is resolved, but it could be that the SPay only works when connected to an SPay compatible phone. I have been using it since the Note5 (now have an S8) with no issues, other than the rocky start of setting up cards. There is a separate app in the galaxy store that updates the gear SPay and phone SPay. Everytime there is an update to SPay, I get a download for my gear and a download for my phone. If you can't find it in the galaxy store, it may be because the phone is not supported.

dragonsoul84 said:
Don't know if this is resolved, but it could be that the SPay only works when connected to an SPay compatible phone. I have been using it since the Note5 (now have an S8) with no issues, other than the rocky start of setting up cards. There is a separate app in the galaxy store that updates the gear SPay and phone SPay. Everytime there is an update to SPay, I get a download for my gear and a download for my phone. If you can't find it in the galaxy store, it may be because the phone is not supported.
Click to expand...
Click to collapse
See that's what I thought, but that was when I had my Galaxy Note 4. Now I've upgraded to a Galaxy S8+ (unlocked USA version) so I should have no issues. Maybe resetting the Gear S2 in some way will fix it, I'll have to try. It did do a "light reset" when I connected it to my new phone. Thanks for the input though!

UPDATE
A factory reset did not fix the issue. Still unresolved

Hi I have same issue gear s2 classic pairred with s8 but i haven't got Samsung pay beta on gear manager either did you get it resolved ?

Andyr_2017 said:
Hi I have same issue gear s2 classic pairred with s8 but i haven't got Samsung pay beta on gear manager either did you get it resolved ?
Click to expand...
Click to collapse
No I contacted samsung support and they had no clue, I'm thinking they must have given me the international version on Amazon

I have US Gear S2 Classic SM-R732. FW R732XXU2EQH1, Tizen 2.3.2.2.
Samsung pay works fine. Both with Note 4, Note 5 and Note 8. In fact it also works without phone present, just tap and pay just wearing your watch (and some clothes ?)
Activation of Samsung Pay is to long press top button... Doing so for the first time it asks you to do necessary steps to activate Samsung Pay... then add cards... ready.
Suggest to try this first!
NFC of phone is not playing a part at all.
Samsung Pay also worked with two previous FW versions.

OnnoJ said:
I have US Gear S2 Classic SM-R732. FW R732XXU2EQH1, Tizen 2.3.2.2.
Samsung pay works fine. Both with Note 4, Note 5 and Note 8. In fact it also works without phone present, just tap and pay just wearing your watch (and some clothes ?)
Activation of Samsung Pay is to long press top button... Doing so for the first time it asks you to do necessary steps to activate Samsung Pay... then add cards... ready.
Suggest to try this first!
NFC of phone is not playing a part at all.
Samsung Pay also worked with two previous FW versions.
Click to expand...
Click to collapse
Yes the issue here is that long pressing the button does not open anything, I'm on the same firmware version.

Tizen version nor Model Name nor Firmware Version nor CSC Version is the "magic" identification part...
It is simple active CSC/ Sales Code on device... Factory written... and hidden for normal End User... no idea why...
Example:
Code:
DBT for Germany
XAR for US
You could identify your active Sales Code via Tool SDB for instance... alternate way is to check few files from Gear S Plugin... on Android handset...
In THEORY it is possible to force SPay... but dangerous sideeffects possible...
Example for 1 forced way to enable SPay... look at Video:
https://forum.xda-developers.com/showpost.php?p=73982855&postcount=213
Here you can see, how 1 user checked his active CSC... Sales Code... few Screenshots visible... maybe then more clear...:
https://forum.xda-developers.com/showpost.php?p=73518544&postcount=158
Best Regards

same problem here
I have a S2 Sport and a Galaxy S7 both bought in the U.S but I live in Brazil.
Samsung pay works fine on the S7, but doesnt show up on gear manager.
Long pressing the back button on the gear does nothing.
i found an apk "Samsung pay for gear plugin" online and installed it, but when I opened said my gear was not found or not compatible