Database Info

[Q] Gear 2 Neo - Problems / Issues

Currently R381XXU0BND8 that I received OTA seems to be the latest.
I have S-Voice problems /not working with it. It used to work, but now when I select S-Voice app on watch, it just says Connecting... with spin wheel.. then times out w/ "Connection failed"

Wilsonb said:
Currently R381XXU0BND8 that I received OTA seems to be the latest.
I have S-Voice problems /not working with it. It used to work, but now when I select S-Voice app on watch, it just says Connecting... with spin wheel.. then times out w/ "Connection failed"
Click to expand...
Click to collapse
I had the same issue. To fix this you need to factory reset your watch and set it up again. After that it will work perfectly. Hope this helps.

Same issue
I have been having this same issue. I tried factory reseting the watch without improvement. I also tried clearing the data of my phones s voice app without any luck. Any ideas?

same issue started recently on my gear 2 neo, s voice doesn't work on the watch, just connection failed after a few seconds. reset the watch, didn't restore data, and wipe data and cache on both the Samsung gear app and the s voice app. still no success.

Anyone found any solution for this? I just got m Gear 2 Neo last week and I haven't been able to get it to work. Someone said to do this but I can't find it anywhere:
Browse your purchased apps in the Galaxy Apps app. See if there's something called S Voice Provider. It is listed under "All", under "Purchased". Go ahead and install it. Got done reason it will disappear from this list afterwards, I couldn't find it again to confirm the exact name, but s voice now works like a charm from the Gear 2.
I don't see anything even close to that in my galaxy apps. I just uninstalled and reinstalled Gear Manager and still nothing.
Update:
Looked in my apps and the saproviders is installed and started. Still getting connecting and then connection failed.

Wilsonb said:
Currently R381XXU0BND8 that I received OTA seems to be the latest.
I have S-Voice problems /not working with it. It used to work, but now when I select S-Voice app on watch, it just says Connecting... with spin wheel.. then times out w/ "Connection failed"
Click to expand...
Click to collapse
I am seeing the same issue. Except my Gear 2 Neo is on a latter version R381XXU0BOA2.
This seems to be an issue with Lollipop 5.1.1 on the Note 4 and Gear Manager 2.2.15092142. I paired my Gear 2 Neo with my Note 10.1 (2014) running 4.4.2 and S Voice worked as expected. I have seen in other forums that S Voice works on an S6 running Lollipop 5.0.
Which version of Gear manager are you running? Which version of Android is on your Note 4?
Any others having the same issue running Lollipop 5.1.1?

wex005 said:
I am seeing the same issue. Except my Gear 2 Neo is on a latter version R381XXU0BOA2.
This seems to be an issue with Lollipop 5.1.1 on the Note 4 and Gear Manager 2.2.15092142. I paired my Gear 2 Neo with my Note 10.1 (2014) running 4.4.2 and S Voice worked as expected. I have seen in other forums that S Voice works on an S6 running Lollipop 5.0.
Which version of Gear manager are you running? Which version of Android is on your Note 4?
Any others having the same issue running Lollipop 5.1.1?
Click to expand...
Click to collapse
[[SOVLED]]
I was comparing installed apks between my Note 4 and my Note 10.1 (2014) in Application Manager (on Note 10.1Settings -> General -> Application manager -> All) and (on Note 4 10.1Settings -> Applications -> Application manager -> All).
Missing on my Note 4 was svoiceprovider. I backed up the Note 10.1svoiceprovider app using ES File Explorer. Sent the file to my Note 4, installed the app on my Note 4.
If anyone needs the svoiceprovider.apk let me know.

wex005 said:
I am seeing the same issue. Except my Gear 2 Neo is on a latter version R381XXU0BOA2.
This seems to be an issue with Lollipop 5.1.1 on the Note 4 and Gear Manager 2.2.15092142. I paired my Gear 2 Neo with my Note 10.1 (2014) running 4.4.2 and S Voice worked as expected. I have seen in other forums that S Voice works on an S6 running Lollipop 5.0.
Which version of Gear manager are you running? Which version of Android is on your Note 4?
Any others having the same issue running Lollipop 5.1.1?
Click to expand...
Click to collapse
I have 5.1.1 and the Gear Manager is 2.2.15111841_2.2.02.15071741. I was able to hook it up to my Note Pro 12.2 and S Voice worked fine. Everyone keeps talking about not having the saproviders on their phone but I have always had it, so that isn't my problem. I did have it originally connect to a Fit Gear, so maybe that is screwing it up.
---------- Post added at 06:41 PM ---------- Previous post was at 06:40 PM ----------
wex005 said:
[[SOVLED]]
I was comparing installed apks between my Note 4 and my Note 10.1 (2014) in Application Manager (on Note 10.1Settings -> General -> Application manager -> All) and (on Note 4 10.1Settings -> Applications -> Application manager -> All).
Missing on my Note 4 was svoiceprovider. I backed up the Note 10.1svoiceprovider app using ES File Explorer. Sent the file to my Note 4, installed the app on my Note 4.
If anyone needs the svoiceprovider.apk let me know.
Click to expand...
Click to collapse
Maybe I will take what I have off my Note Pro 12.2 and see if that helps.
---------- Post added at 07:05 PM ---------- Previous post was at 06:41 PM ----------
I could kiss you. I compared my tablet with my phone and I was missing savoiceprovider. I know I had it before but when I deleted everything earlier it didn't reinstall. I installed it and it works now. I am thrilled! My other version must have been corrupted or old.
Thanks you!

Is the svoiceprovider different from the saprovider? If so can I get the svoiceprovider apk from ya?

svoiceprovider apk
Jprockey said:
Is the svoiceprovider different from the saprovider? If so can I get the svoiceprovider apk from ya?
Click to expand...
Click to collapse
https: // onedrive. live. com/redir?resid=95B383297E4BCD57!3892&authkey=!AF1-FnVyeAxMkiI&ithint=file%2capk[/url]
you have to get rid of the spaces at the beginning of the link

I have an XSP Note 5 SM-N920i using with T-Mobile USA updated to 6.0.1 and after the update every time I power off or reset i get a popup that says need to download svoiceprovider you will be taken to download screen.....then i get app not available for your device with com.samsung.svoiceprovider:2290:4002
I have a Samsung Gear 2 smartwatch paired to the phone. SVoice works on the phone not on the watch. Every time I double press home button on watch I get the message "Accept the S Voice Samsung Disclaimer on your mobile device." Then on my Note 5 I get this: "This app is not available for your device.(com.vlingo.midas:2290:4002)" I do have svoiceprovider installed and the version is 1.0.3 Anyone else experiencing this?

No connection with Gear S2 and Note Edge

Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max

Go to http://apps.samsung.com/Gear and click Samsung device. I think the Gear S2 has a newer Gear manager which is not on Samsungs app store. It should be on Google Play store.
damax22 said:
Unfortunately i don't get any connection with my Gear S2 and my Note edge. I have the Gear Manager from the Samsung App Store and Android 5.0.1 (no root)..
Maybe some of you have the same problem and a solution.
Thanks and sorry for my bad english...
Max
Click to expand...
Click to collapse

Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.

I'm having a similar issue on my SM-N9200. No matter what I try when attempting to connect the S2 with gear manager nothing works. From everything I can tell I have the latest version and there are no updates available in the Samsung store, or software updates. Very frustrating.

Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
damax22 said:
Thank you for your replay. The App in the Play Store is only for non Samsung phones. I can not install this Version on my Note Edge.
The other Version is the same like the App in the Samsung App Store.
Click to expand...
Click to collapse

I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
ripv2 said:
Okay, and im assuming you have tried to factory reset the Gear S2 and toggle the Bluetooth on and off on your phone? When the gear manager app scans for devices, does your watch show up as discovered? Or does it not show up at all. Can you search for the watch by going to the Bluetooth utility on your watch? I guess the last step would be to contact Samsung support on this issue. It seems like there have been a lot of known bugs since the release of the watch.
Click to expand...
Click to collapse

Did you try reinstalling the gear manager software?
damax22 said:
I already speak with the samsung support. BUt they know now soluton. The will check my problem and maybe they will fix the bug.
When i scan with bluetooth directly i can find the watch but the gear manager will not find the watch. i also make a factory reset after i check if the watch works with an old LG G2, it does, but not with the note edge.
Click to expand...
Click to collapse

ripv2 said:
Did you try reinstalling the gear manager software?
Click to expand...
Click to collapse
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.

Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
damax22 said:
Yes I try it a lot. Also with older versions of the gear manager. But nothing works.
Click to expand...
Click to collapse

ripv2 said:
Thats really weird. Im wondering if the watch is defective? Can you swap it for a new one?
Click to expand...
Click to collapse
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.

Oh yeah, if you can connect with another device then it has to be software.
damax22 said:
No, I think the watch is okay because the watch works with the lg g2 and the gear manager for non samsung devices but not with the note edge and the gear manager for galaxy devices.
I think it is a software problem from the gear manager.
Click to expand...
Click to collapse

Mines the same. I can connect with another phone, just not my galaxy note 5.

The same here, Italian Vodafone 5.0.1 Note Edge.
Gear Manager cant see s2, Tried all...

I have a note edge and it connects ok

taddo3 said:
I have a note edge and it connects ok
Click to expand...
Click to collapse
What Android version and gear manager version do you have?

An update to Gear Manager has been released and the Note Edge can now connect to the Gear S2

And the Play Store update to the Gear app from yesterday has borked my BT connection on my Nexus 5 that I also upgraded to Marshmallow. S2 will no longer connect to Nexus 5.

I can't seem to get my S2 to connect to my LG G3 running 5.1.1 BLisspop.
I think I might just have to return this.
schitt.

Connection to Note 3
I can confirm this does not work on my Note 3 unless I'm running a Touchwiz rom. I had (and loved) the AICP rom and none of these files will help it connect. I get the standard "modified software" message. When I installed the stock rom w/tweaks, it connects fine.
So I couldn't use the "Samsung phone" version of Gear manager because while it's a Samsung phone, it wasn't running Samsung software. But I couldn't use the "Non-Samsung phone" version because it still sees it as a Samsung phone and I get the "incompatible with this device" message.
I have to decide between the AICP rom and my old Gear Live or the touchwiz garbage (w/Nova launcher to hide it) and the Gear S2..

same problem here
Hi Guys,
I have same problem. I got Gear S2 Classic from Korea and it won't connect to my S6 Edge. I downloaded to latest gear manager app version 2.2.15092142 . but it still won't connect and give message "check if your phone is compatible and if the gear manager app needs to be updated, then try again" I have factory reset both the phone and the gear but still same issue.
anyone got a solution?
Thanks

Gear Navigator Companion

There is a paid app by Mobiteka called Gear Navigator Companion on the Gear S2 app store. The app needs a free app by the same name to be installed on your phone https://play.google.com/store/apps/details?id=com.mobiteka.navigator&hl=en
The app supposedly uses the Google Maps api to offer navigation and street view on your Gear S2. I installed the free Android app on my Galaxy Note 5 and purchased the app for the Gear S2. However the app always fails to get installed on the watch with the message "Unable to continue without your Gear connected. Connect your mobile device to your Gear and try again". This happens despite the fact that my Gear S2 is very much connected to my phone and is receiving notifications just fine.
I have left a negative review on the Gear app store and will update this post if and when the problem gets fixed.
Update (on 01 December 2015)
The developer contact me within 10 hours of my review and offered some helpful suggestions on how to get the app working. To be on the safe side, I conducted a factory reset of my Gear S2 and repaired the watch with my phone and the app managed to get installed on the first try. It works well with the companion app on the phone and I'm pretty happy with how things turned out. I have modified my review to give it 4 stars.

speedofheat said:
There is a paid app by Mobiteka called Gear Navigator Companion on the Gear S2 app store. The app needs a free app by the same name to be installed on your phone https://play.google.com/store/apps/details?id=com.mobiteka.navigator&hl=en
The app supposedly uses the Google Maps api to offer navigation and street view on your Gear S2. I installed the free Android app on my Galaxy Note 5 and purchased the app for the Gear S2. However the app always fails to get installed on the watch with the message "Unable to continue without your Gear connected. Connect your mobile device to your Gear and try again". This happens despite the fact that my Gear S2 is very much connected to my phone and is receiving notifications just fine.
I have left a negative review on the Gear app store and will update this post if and when the problem gets fixed.
Click to expand...
Click to collapse
Happend to me plenty of times when installing an app on the watch. Sometimes a reboot helped and sometimes a soft reset. Not the fault of the app developer... If you must, blame Samsung

straylight23 said:
Happend to me plenty of times when installing an app on the watch. Sometimes a reboot helped and sometimes a soft reset. Not the fault of the app developer... If you must, blame Samsung
Click to expand...
Click to collapse
I can not find the companion app anywhere...least of all the samsung store. Does anyone have it? Might you post it here please?
Charlie

Psychteach1 said:
I can not find the companion app anywhere...least of all the samsung store. Does anyone have it? Might you post it here please?
Click to expand...
Click to collapse
What phone are you using? As already mentioned all over this place, you won't see any fee-based apps with a non samsung phone... and no, there isn't a feasable way around this by now.

straylight23 said:
What phone are you using? As already mentioned all over this place, you won't see any fee-based apps with a non samsung phone... and no, there isn't a feasable way around this by now.
Click to expand...
Click to collapse
That's the problem. I'm using an LG V10. Wonderful phone and works well with watch. But I guess there are compromises. No way to sideload at this point??

Psychteach1 said:
That's the problem. I'm using an LG V10. Wonderful phone and works well with watch. But I guess there are compromises. No way to sideload at this point??
Click to expand...
Click to collapse
Nope. You can try using sdb over wifi... (http://developer.samsung.com/technical-doc/view.do?v=T000000251&pi=1&ps=10&pb=Y&ct=CT030000&sc=) , but you would still need the app...

Update: The developer contact me within 10 hours of my review and offered some helpful suggestions on how to get the app working. To be on the safe side, I conducted a factory reset of my Gear S2 and repaired the watch with my phone and the app managed to get installed on the first try. It works well with the companion app on the phone and I'm pretty happy with hpw things turned out. I have modified my review to give it 4 stars.

I have the same problem. Rebooting Gear S2 and Samsung Galaxy 5 doesn't help. The phone tells me the it is connected with Gear. The apps would not install...

Help with how to nroot
I have the gear watch from T-mobile sm-r730t I ben looking around I haven't find anything on rooting it do anyone know how to on here

Pairing gear s2 with tab s2 ?

Hi there,
First question :
I'm still wondering why tab s2 is not in the official supported devices list by Samsung?
Second question :
Is there any way to pair the gear s2 with the tab s2?
So far I tried some tutorials in some posts around here, but no luck: gear manager won't detect my gear s2 on my tab s2...I guess its because it's just impossible?
Let me know if there is something else to try
Many thanks!

No chance to make it work together ?! Sad !
Anyway, Merry Christmas to All

I tested on my friend's tab s2. It even did not detect my gear s2 on bluetooth pairing. Really like the tab but not buying it because of this problem
Sent from my GEM-703L using Tapatalk

Hi, just to let you know I got it to work! Here is what I did :
Rooted tab s2 t715y
Edited the build prop (via app available on playstore) changed device type to phone and device name to the note 4 model number as this is what the tab s2 basically is
Just by doing this my tablet was able to pair with the watch!
I haven't changed the device type back yet, the only issue at the moment is that the dialer on the tablet isnt visible.
Also I have not been able to use att number sync yet, I will call them in the morning.
Let me know if this works.
I have the att 3g model by the way.
---------- Post added at 05:56 AM ---------- Previous post was at 05:47 AM ----------
Ok so I changed it back to tablet mode and everything is working normally. I'm getting notifications etc and my tab s2 dialer is working fine too.

And the Gear Manager app on the tab recognizes your watch?

Tab S2 (T817T) paired connected to Gear S2
I also have rooted my Tab S2 (T817T) and paired and connected it to my Gear S2 Watch. The tablet recognizes the watch and the GearApp recognizes and connects to it as well. However, under the Notifications sections (notifications to be sent to watch) "messages" is not available as an option to forward messages from my tablet's native message app to the phone. I also cannot connect to the Gear App store to download and install apps from the tablet to the watch. Have you experienced this and found a fix?

It needs to be rooted.

What needs to be rooted? Are you saying the watch needs to be rooted?

biggboii: yes it is working without any issues other than the limitations of tizen. I can leave my tablet at home and still get texts and whatsapp messages on my watch. I havent been able to use ATT's "number sync' which basically sounds like call forwarding . I still havent had time to try setting call forwarding manually.
The Tab s2 needs to be rooted.
i can access the gear app store , it does crash on the first try every now and then.
As for messages , I can receive and send text messages as well as whatsapp messages through a bluetooth connection and 3G remote connection.
I did not do anything different then what I mentioned above , it just seems to work. again my watch is the ATT version so I dont know if things are different with the bluetooth version.
the gear app is very limiting though. I wish there was a way to change the watch's OS to android.

can't get it to work, gear manager keep saying device not found
any suggestions?

Thai Damen said:
can't get it to work, gear manager keep saying device not found
any suggestions?
Click to expand...
Click to collapse
do you have the att version of the watch?
I have a rooted T715Y and did the things I mentioned in the post above and it worked.
make sure your tablet is rooted and that you change the model to that of a note 4 (using a build prop editor)
then make sure you change the "device type" from tablet to phone.
thats all I did and after the watch was synced up with the tablet I changed the settings back.

I also can't connect my GearS3 with my TabS2. Send numorous emails to Samsung, and so far their responses are dissapointing. Feel cheated. This two devices are supposedly their flagship products.

Samsung gear s3 frontier and xiaomi Mi5

Hello I have question, do you know if Mi 5 is compatible with the smartwatch Samsung s 3?
I am going to buy but I am not sure if both of them are working together.

zoltan78 said:
Hello I have question, do you know if Mi 5 is compatible with the smartwatch Samsung s 3?
I am going to buy but I am not sure if both of them are working together.
Click to expand...
Click to collapse
Yes i have both of them and they are working well.

Hi there,
just new to this forums.
Do you use the standard Samsung Software to connect your Gear S3 to the phone or some third party tools?
I tried to sync a Gear fit2 with the samsung gear software.. The devices connect but no software downloads can be done. Maybe this has something to do with missing software rights?
Thank you for a quick heads up.

dtosun said:
Yes i have both of them and they are working well.
Click to expand...
Click to collapse
I have both, and they work fine until I move away from my phone and they disconnect. My issue is that when I go back close to my phone, sometimes they don't reconnect automatically.
Not sure if it's something I need to change in phone's settings?
It wasn't happening with the watch and my old Galaxy S4...

The reconnection issue is something that I had using my S3 note and the old Gear1.
Was fixed with the newest software versions.
Which software components do you use connectiong your Gear S3 to the Mi5?

McTschegsn said:
The reconnection issue is something that I had using my S3 note and the old Gear1.
Was fixed with the newest software versions.
Which software components do you use connectiong your Gear S3 to the Mi5?
Click to expand...
Click to collapse
Samsung Gear v.2.2.16101261
Gear S Plugin v.2.2.03.16122941N
I believe they are the latest?

I have been using the pair for couple of weeks. It works fine for call and notification but it sometimes randomly disconnected even they sat next to each other. I'm trying to setup permission for those app/plugin. Nothing seems to work (still keeping disconnected) any suggestions?

moowaaan said:
I have been using the pair for couple of weeks. It works fine for call and notification but it sometimes randomly disconnected even they sat next to each other. I'm trying to setup permission for those app/plugin. Nothing seems to work (still keeping disconnected) any suggestions?
Click to expand...
Click to collapse
Dont use battery optimizer for gear apps.

Yes, it will works very good on all Mi device, you can easily access yout Gear S3 with your Mi 5 with the help of Gear Manager App....even now iOS use are also get access of Gear S3 via Gear S App...

Hi all,
i cant pair Gear s 3 with Mi5
The first i installed the Gear App, app finded the watch but after click to connect button it displayes the popupp message "Download filed. Try again." I checked the Gear app all permissions, all of them is "Accept".
I tried pair with huawei honor, android 6. The Gear app informed, that need install S plugin and Samsung Accessory Service. Gear app worked very well.
So, i tried manually install to my Mi5 the needed software too.
I downloaded app, plugin and some "Samsung Accessory Service". The app find the watch, but when i try to connect. Itt has some error and app is close. "Unfortunately, Samsung Gear has stopped."
Maybe i did something wrong? Please help me!
Gear App v 2.2.17022862
Gear S plugin v 2.2.03.17032442N
Samsung Accessory Service v 3.1.39_170322
Gear watch S3 SM-R760
SO v R760xxu2bqc5
Android 6 MRA58K
MUI 7.2.13.0

R0MLEX said:
Hi all,
i cant pair Gear s 3 with Mi5
The first i installed the Gear App, app finded the watch but after click to connect button it displayes the popupp message "Download filed. Try again." I checked the Gear app all permissions, all of them is "Accept".
I tried pair with huawei honor, android 6. The Gear app informed, that need install S plugin and Samsung Accessory Service. Gear app worked very well.
So, i tried manually install to my Mi5 the needed software too.
I downloaded app, plugin and some "Samsung Accessory Service". The app find the watch, but when i try to connect. Itt has some error and app is close. "Unfortunately, Samsung Gear has stopped."
Maybe i did something wrong? Please help me!
Gear App v 2.2.17022862
Gear S plugin v 2.2.03.17032442N
Samsung Accessory Service v 3.1.39_170322
Gear watch S3 SM-R760
SO v R760xxu2bqc5
Android 6 MRA58K
MUI 7.2.13.0
Click to expand...
Click to collapse
Hello sir,
Did you solve this? I am facing exactly the same issue.
Thanks

R0MLEX said:
Hi all,
i cant pair Gear s 3 with Mi5
The first i installed the Gear App, app finded the watch but after click to connect button it displayes the popupp message "Download filed. Try again." I checked the Gear app all permissions, all of them is "Accept".
I tried pair with huawei honor, android 6. The Gear app informed, that need install S plugin and Samsung Accessory Service. Gear app worked very well.
So, i tried manually install to my Mi5 the needed software too.
I downloaded app, plugin and some "Samsung Accessory Service". The app find the watch, but when i try to connect. Itt has some error and app is close. "Unfortunately, Samsung Gear has stopped."
Maybe i did something wrong? Please help me!
Gear App v 2.2.17022862
Gear S plugin v 2.2.03.17032442N
Samsung Accessory Service v 3.1.39_170322
Gear watch S3 SM-R760
SO v R760xxu2bqc5
Android 6 MRA58K
MUI 7.2.13.0
Click to expand...
Click to collapse
Hi,
I solved my issue with upgrading my OS version to 6.0.1 (Marshmallow). I am using Xiaomi Redmi Note 3 and experienced all issues you mentioned prior upgrading.
best of luck