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I have a shiny new copper Z3 in my hands and today I cut the T-mobile SIM from my Nexus 5 to be able to put in my Z3, however I am not getting LTE at all on it in places that I know it should. Went to the store and they checked the APN and they see no issue. I've downgraded to .93 be able to root, would flashing that FTF interfere with being able to get LTE?
Fixed my own problem. The issue was that I did not have the SIM inserted when I set up the phone last time, it prompted me for what network I was on and automatically downloaded the settings when I reflashed the FTF file.
Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
J_McBurst said:
Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
Click to expand...
Click to collapse
I got the exact same problem, im in Norway and using mye Operator firmware..
I'm having the NFC problem. I have the US T-Mobile version (D6616), and NFC stopped working right after I updated to Lollipop.
Factory reset, and repairing using Sony's PC Companion does not help. On first boot, i'll get a "NFC firmware update failed (-1)".
I'm not getting LTE on my Sony Xperia XZ with AT&T. I'm in the U.S but got the UK version from Clove UK because of the lower price and freebies with the preorder. The US and UK Sony Xperia XZ are the same model number and the whitepaper has all of AT&T bands. Both are F8331 meaning there is only one Single SIM version. However the most I get is HPSA (3G?). Calls work fine and voice is very clear and I get full bars, however I can't get LTE anywhere. My friend that is on AT&T and has an iPhone 6S gets LTE with no problem.
I'm thinking that it has to do with the LTE bands being disabled or because it is a UK phone. I understand not getting Wifi-Calling or VoLTE because I didnt get the phone from AT&T but rather unlocked. But I should be able to get LTE, I might be wrong though. Could I possibly get the problem fixed by flashing the phone to a U.S firmware maybe? If anyone could help I would appreciate it.
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
augie7107 said:
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Click to expand...
Click to collapse
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
Thanks for your help also. I figured that flashing the US firmware would disable the fingerprint scanner. My phone now shows 4G after I tried the solution to the first reply. Good to know it's the same as LTE. I don't regret buying the phone from the UK bc everything is working out fine.
twinkie said:
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
Click to expand...
Click to collapse
I tried what you suggested but it still shows 4G. The options are still the same. Apparently it is the same as LTE just shows up as 4G. Thanks though for the idea. It was worth a try.
In the UK LTE bandwidth is marketed as 4g.
You've purchased a UK Sony with UK firmware hence you will see a 4g symbol rather then LTE.
rmadrid7 said:
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
Click to expand...
Click to collapse
My pleasure
Sent from my F8331 using XDA-Developers mobile app
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
How did you succed to flash without loader.sin for F83xx ?
enrique71 said:
How did you succed to flash without loader.sin for F83xx ?
Click to expand...
Click to collapse
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
peltruquin said:
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
Click to expand...
Click to collapse
Thanks, I figured it out. Appreciate the response. :good:
Thanks! That makes sense. Is there a way to test the speed? And so you are saying 4G is LTE, is that right? My XZ Premium, also from Clove, now says 4G so I should be good to go, right?
Hello I have this phone on EE but as I didnt buy it from EE it doesnt have their EE firmware on it so I cant use wifi calling....
Anyone know a way to add this feature? A work around? Flash the phone? Etc
Thanks
Dan
danodp said:
Hello I have this phone on EE but as I didnt buy it from EE it doesnt have their EE firmware on it so I cant use wifi calling....
Anyone know a way to add this feature? A work around? Flash the phone? Etc
Thanks
Dan
Click to expand...
Click to collapse
Well, as far as I know there is no hope...
I am in the same situation.
I wanted to have the chrome unlocked version, exclusive to Carphone Warehouse in the UK, so I got mine from CW.
I had many chat with EE and they say that most modern / recent phones support WiFi calling out of the box BUT not the XZP... It has to be purchased "direct" from EE so that it has the firmware that enables WiFi calling...
I asked to Sony support Why they don't include WiFi calling settings in their firmware, as Samsung, Apple, HTC, Huawei, Microsoft,... Do? . They simply replied that this is not their responsibility but the one of the operator... I, don't care!
So, the choice is simple :
XZP unlocked in chrome and no WiFi calling or EEocked black phone with WiFi calling...
I have 28 days return with CW... But will stick with the unlock one. Perhaps in the futur I will flash the EE Firmware, but for now, I don't use WiFi calling enough for that...
With some hope, but unlikely, maybe Sony will include the WiFi setting in their future firmware (if enough people ask for it?)
You dont need to buy direct from EE. It is enough if you just flash the EE version of the image on it https://xpericheck.com/cda/1308-6282
Check around in the forums how the flashing can be done.
Xperifirm for downloading firmwares https://forum.xda-developers.com/cr...xperifirm-xperia-firmware-downloader-t2834142
Newflasher for flashing the firmware https://forum.xda-developers.com/cr...gress-newflasher-xperia-command-line-t3619426
VeixES said:
You dont need to buy direct from EE. It is enough if you just flash the EE version of the image on it https://xpericheck.com/cda/1308-6282
Check around in the forums how the flashing can be done.
Xperifirm for downloading firmwares https://forum.xda-developers.com/cr...xperifirm-xperia-firmware-downloader-t2834142
Newflasher for flashing the firmware https://forum.xda-developers.com/cr...gress-newflasher-xperia-command-line-t3619426
Click to expand...
Click to collapse
Indeed, I could flash an EE firmware, but not sure how to troubleshoot if things go wrong !!! hence I will wait a bit longer for that... (and waiting for the ROM to be widely available.)..
My XZP is from O2. Ive got it unlocked and both O2 and EE wifi calling working. My operator is EE but it was cheaper to buy it from O2.
---------- Post added at 09:37 PM ---------- Previous post was at 09:34 PM ----------
Happytoon007 said:
Well, as far as I know there is no hope...
I am in the same situation.
I wanted to have the chrome unlocked version, exclusive to Carphone Warehouse in the UK, so I got mine from CW.
I had many chat with EE and they say that most modern / recent phones support WiFi calling out of the box BUT not the XZP... It has to be purchased "direct" from EE so that it has the firmware that enables WiFi calling...
I asked to Sony support Why they don't include WiFi calling settings in their firmware, as Samsung, Apple, HTC, Huawei, Microsoft,... Do? . They simply replied that this is not their responsibility but the one of the operator... I, don't care!
So, the choice is simple :
XZP unlocked in chrome and no WiFi calling or EEocked black phone with WiFi calling...
I have 28 days return with CW... But will stick with the unlock one. Perhaps in the futur I will flash the EE Firmware, but for now, I don't use WiFi calling enough for that...
With some hope, but unlikely, maybe Sony will include the WiFi setting in their future firmware (if enough people ask for it?)
Click to expand...
Click to collapse
CW phone is unlocked to all networks so it has different firmware than branded unit. Look around for EE or O2 firmware to get wifi calling enabled.
I've just flashed EE firmware. Wifi Call works even better.
Sent from my G8141 using XDA-Developers Legacy app
Anyone know if this works on the same handset with Vodafone?
homastli said:
Anyone know if this works on the same handset with Vodafone?
Click to expand...
Click to collapse
If Vodafone list it as a compatible handset when running their firmware then I don't see why not.
robdevil said:
I've just flashed EE firmware. Wifi Call works even better.
Sent from my G8141 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I would like to try this. But my phone is already setup and without root I can't use my trusty Titanium Backup to backup and restore all my apps and settings. A couple of questions I hope you have time to answer:
1. What flash tool did you use to install this? I found the firmware with Xperifirm, but it doesn't look like flashtool-0.9.23.1 is compatible with our phone yet.
2. Did this wipe your phone?
3. Does this firmware come with any EE branding or bloatware?
Thank you for your time.
robdevil said:
I've just flashed EE firmware. Wifi Call works even better.
Sent from my G8141 using XDA-Developers Legacy app
Click to expand...
Click to collapse
@robdevil
What are the differences between the EE and Customised UK firmware?
Do you have a EE splash screen when starting and any EE bloatware / limitation?
I am also on a carphone warehouse phone and wondering if I should flash the EE firmware to get the Wifi calling ( I have it enabled on my EE account already and was used to use it in the past on a different phone)...
Thanks.
Tony.
Customized UK loads "telefonica_UK" configuration for any SIM inserted, which means no VoWIFI(wifi calling) or VoLTE. You definately need operator based firmware flashed to get Wifi calling and/or Volte.
No difference at all. My EE app is preloaded I think. That's it.
robdevil said:
No difference at all. My EE app is preloaded I think. That's it.
Click to expand...
Click to collapse
I can confirm this. The only differences that I noticed was the myEE app. And outlook security instead of avast security. I can't find the wifi calling setting in the EE rom though. My provider is supposed to support it, but I don't see any settings in the rom to enable it.
Edit: I checked with my providers app. It shows that wi-fi calling is not supported on my device. I'll try the O2 firmware to see if that works.
Edit2: Actually, I see the O2 firmware is still on the July security update. Security is more important to me than wi-fi calling. So I guess I'll just keep running the EE firmware.
ishemes said:
I can confirm this. The only differences that I noticed was the myEE app. And outlook security instead of avast security. I can't find the wifi calling setting in the EE rom though. My provider is supposed to support it, but I don't see any settings in the rom to enable it.
Edit: I checked with my providers app. It shows that wi-fi calling is not supported on my device. I'll try the O2 firmware to see if that works.
Edit2: Actually, I see the O2 firmware is still on the July security update. Security is more important to me than wi-fi calling. So I guess I'll just keep running the EE firmware.
Click to expand...
Click to collapse
Are you on EE pay monthly plan? You wont get WiFi Call or VoLTE if you are on Pay As You Go. You should see wifi calling settings if you flashed it correctly on both O2 and EE firmwares.
robdevil said:
Are you on EE pay monthly plan? You wont get WiFi Call or VoLTE if you are on Pay As You Go. You should see wifi calling settings if you flashed it correctly on both O2 and EE firmwares.
Click to expand...
Click to collapse
Hi Rob,
Thank you for taking the time to respond. I'm not on EE or O2. But my provider started to offer wifi calling on some phone models. Even if not purchased from them. For example the Samsung Galaxy S7 has it built in. But they don't support the Sony by default because it doesn't come with wifi calling built-in. So I thought it might show up with the EE or O2 firmware. But it didn't. I just need to go to my providers service point and ask them to force enable it for my phone to see if it works.
ishemes, so what provider you are using then and in which country ?
VeixES said:
ishemes, so what provider you are using then and in which country ?
Click to expand...
Click to collapse
I'm with the provider Partner (used to be Orange) in Israel. Unfortunately they don't carry the Sony Xperia XZ premium phone. So no official support. The generic Israeli firmware does not have wifi calling in the firmware.
Quick Question
Sorry to jump on a slightly old thread...
I bought a Sony Xperia Z3 Compact for my other half. Brand new from EBay, unlocked, but doesnt have the Wi-fi calling feature, so from what I could find on a forum on EE it seems the Z5 compact has Wi-fi calling (the forum is giving instructions on how to turn it on specifically for teh Z5 and Z5 compact)
Only, reaeding this forum about phones having to be bought from the carrier to use the Wi-fi calling, I am now wondering am I going to be wasting my time buying a refurbed Z5 off Ebay, unless its locked to EE?
Thank you for any help!!
Gemma
P.S. I am the sort of girl capable of flashing, however i'd prefer not to have to do this, because I don't like interfering if I dont really need to
gemski91 said:
Sorry to jump on a slightly old thread...
I bought a Sony Xperia Z3 Compact for my other half. Brand new from EBay, unlocked, but doesnt have the Wi-fi calling feature, so from what I could find on a forum on EE it seems the Z5 compact has Wi-fi calling (the forum is giving instructions on how to turn it on specifically for teh Z5 and Z5 compact)
Only, reaeding this forum about phones having to be bought from the carrier to use the Wi-fi calling, I am now wondering am I going to be wasting my time buying a refurbed Z5 off Ebay, unless its locked to EE?
Thank you for any help!!
Gemma
P.S. I am the sort of girl capable of flashing, however i'd prefer not to have to do this, because I don't like interfering if I dont really need to
Click to expand...
Click to collapse
You might get more help by posting in the Z3 Compact or the Z5 Compact forums.
The way it works on the XZP/XZ1/XZ1c is via a set of settings overlays that are in the OEM partition.
Sony puts out different firmware for different carriers and the carrier specific items (like VoWiFI and VoLTE) are contained in the OEM partition contents of that carrier specific firmware.
If the Z5/Z5c work the same way, you should be able to get any E6653 (Z5) or E5823 (Z5c) model phone and download the EE customized firmware with XperiFirm and flash it to the phone. It should be the same as having bought the phone directly from EE with the same features and bloatware.
Again though, I don't have the Z3/5/c series and haven't dug into the firmware images, so you should check in with the people in the forums I've listed above.
Hello all.
I just moved to a new area where I need wifi calling because i have absolutely no service at my house. I even switched carriers over to at&t to see if i had bars with them.
Sony says that the phone supports it, but it needs software from the carrier put on the phone to enable it. At&t says that they have it turned on, but don't have anything for me to put on my phone to turn it on on my side.
Am I SOL with this phone, or is there something I can do to turn it on?
I know this most likely isn't the answer you're looking for, but how about Hangouts Dialer, by Google? I've used that successfully over WiFi at my father-in-law's where I got really bad regular cell service.
Otherwise, although I am on AT&T (Prepaid), I don't have my phone running stock Sony Android at the moment, and my phone wasn't provided by AT&T, so I can't check into any native WiFi calling it's supposed to have. Hopefully soon I get to try official Sony Pie on mine, when I have time.
Can I forward my regular calls to those services?
I also forgot to mention I bought this phone unlocked at best buy and it's running the official Sony rom and hasn't had it's bootloader unlocked or rooted or anything, but I've done it in the past, just haven't needed to on this phone yet.
Preview:
There has to be a way to root Wi-Fi calling into working or install native software/firmware to enable the carriers service. It's utter bull**** that neither the manufacturer or carrier have even a remote path to a solution for this issue when it's supposed to be supported on both ends and clearly isn't.