Can't activate VZW wifi calling - Google Pixel Questions & Answers

I've had this problem before but can't remember what I did to fix it. I've already tried resetting network settings and clearing cache in settings. I also checked the VZW website to make sure hd voice was activated. I'm running the latest 7.1.1 with Elemental kernel, Substratum app with Swift Dark theme, Weta 3.1 mods and everything else is stock. Any ideas?

Try *#*34636#*#*, check in the phone tab whether the 'wifi provisioned' has been enabled.
---------- Post added at 09:17 AM ---------- Previous post was at 09:15 AM ----------
sorry, should be in the 'phone information' tab.
wifi calling provisioned
volte provisioned
My carrier does not support those features, but since I modded the gsm.sim variable to pretend a T-Mobile carrier, those options are enabled and can't be disabled ( WTF).

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[Q] trouble finding apn menu

I have 2 N5's, but under settings>more>mobile networks I dont have Access Point Names. All i've got is Data enabled/Data roaming/ Network mode/ system select/ and carrier settings. So now I would like to put my AT&T sim in and actually use LTE, but no APN menu. These are Sprint N5's not that that should change anything. Thx for any help.
phrozin said:
I have 2 N5's, but under settings>more>mobile networks I dont have Access Point Names. All i've got is Data enabled/Data roaming/ Network mode/ system select/ and carrier settings. So now I would like to put my AT&T sim in and actually use LTE, but no APN menu. These are Sprint N5's not that that should change anything. Thx for any help.
Click to expand...
Click to collapse
Its not in Carrier setting too?!?
-PS. I havent used a LTE phone -
nijom said:
Its not in Carrier setting too?!?
-PS. I havent used a LTE phone -
Click to expand...
Click to collapse
I wish, just Update PRL, and Update Profile. so far I have not been able to find it anywhere
Now on my Samsung Galaxy Note LTE, it's easy to find lol.
by the way, just to help someone help me, I'm on kit kat build version: KRT16M. Baseband M8974a-1.0.25.0.17; Kernel: 3.4.0-g9eb14ba
On my Nexus 5, it's located under "Settings", then right under Data usage there is a "More..." tab.
That takes you to a new screen and under "Mobile networks" is the APN.
I'm on Telus, if that makes any difference.
---------- Post added at 02:31 PM ---------- Previous post was at 02:26 PM ----------
phrozin said:
I have 2 N5's, but under settings>more>mobile networks I dont have Access Point Names. All i've got is Data enabled/Data roaming/ Network mode/ system select/ and carrier settings. So now I would like to put my AT&T sim in and actually use LTE, but no APN menu. These are Sprint N5's not that that should change anything. Thx for any help.
Click to expand...
Click to collapse
I also think you have to have a sim card in place for the "APN" to be visible or active.
lampthis said:
On my Nexus 5, it's located under "Settings", then right under Data usage there is a "More..." tab.
That takes you to a new screen and under "Mobile networks" is the APN.
I'm on Telus, if that makes any difference.
---------- Post added at 02:31 PM ---------- Previous post was at 02:26 PM ----------
I also think you have to have a sim card in place for the "APN" to be visible or active.
Click to expand...
Click to collapse
Yep, that's right where I'm used to seeing it. I'm guessing that Sprint has "hacked" the 4.4 OS and hidden the APN menu or something. I went into the store today and asked where it was and they didn't know (no shock there), but when they tried to update my tower settings they did a *#*#72786#*#* to reset the phone, and then did the *#*#8232#*#* and did some stuff that they wouldn't allow me to see.....
Anyone have an idea if the T-mobile N5's have been "molested"? IE APN menus and such are where they should be?
ok, after some more digging, it looks like the APN settings are all under the data menu using the *#*#3282#*#* to access it. It's all broken up instead of being in one list like in 4.3 and prior, but it looks like it's all there. now to find some apn settings for Sprint and AT&T to do some testing.
phrozin said:
ok, after some more digging, it looks like the APN settings are all under the data menu using the *#*#3282#*#* to access it. It's all broken up instead of being in one list like in 4.3 and prior, but it looks like it's all there. now to find some apn settings for Sprint and AT&T to do some testing.
Click to expand...
Click to collapse
Its my understanding these are the same model phone. You might want to try just putting in your AT&T SIM if you haven't done that already. On my previous phone (Verizon Note 2), that changed carrier specific settings and loaded the APN automatically. You shouldn't have to do any dialer menu magic for GSM service. When I activated my Nexus 5 on AT&T we just stuck in the SIM and the AT&T rep configured stuff on his computer, nothing more needed to be done on my phone.
Yup, it worked without a hitch. Soon as I put in the AT&T sim the APN menu was right were it should be. Service was fast and clean. Putting the sprint sim back in proved problematic, but nothing a system restore couldn't fix. Thanks for all the help
Sent from my Nexus 5 using XDA Premium 4 mobile app

[Q] Hidden Menu?

Is it disabled on our variant?
I tried *#546368#*987# with no success. Apparently, it works on the AT&T variant (if you switch the 987 with the model number for the AT&T variant of course).
I did find two codes that work, looks like Verizon's Hidden Menus.
Here are the codes (press call, the service code for both is 000000):
##3328873
##7764726987
I also looked around with QuickShortcutMaker and ShortcutMaster Lite, nothing. Oh and activity launcher!
Any ideas?
My Verizon non. Of the code is working
---------- Post added at 11:02 PM ---------- Previous post was at 10:17 PM ----------
My usb cannot connect to pc any help
Always charging shows
disabled my 987 any codes not working
Verizon has a bad history of disabling the menu but some Verizon models they offer a code to turn it on, along the lines of enabling hidden menu Verizon lg.
##3328873 then 000000 is one not much use
##228378 send
Quik shortcut maker brings up a load of stuff helpful but not the hidden menus
No service
My verizon g5 can't seem to connect to my mobile network. So frustrating and I can't find a fix

Unlocked, developer HTC A9 Android 7.0 Issues

My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
xela19115 said:
My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
Click to expand...
Click to collapse
I did have the option in settings to switch VoLTE on or off, and it does seem to be missing here. If you want to know if it is on or off, go to phone and dial *#*#4636#*#* and click on phone information. Scroll down until you see either turn off volte provisioned flag or turn on volte provisioned flag. If it says turn off volte provisioned flag that means VoLTE is on. For the Wi-Fi calling, there is an option in settings for it I believe. Go to the call tab under setting and scroll all the way down to calling accounts. In that part of settings there is settings for "internet calling". Not sure if this is what you are looking for but this is what I found
Hope it helps, and good luck
xela19115 said:
My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
Click to expand...
Click to collapse
I have an HTC A9 (oem unlocked), on T-Mobile USA.
VoLTE and Wi-Fi was not enabled by default until I manually forgot and reconnected to my Wi-Fi network. Afterwards, I went to settings, Call, and scrolled all the way down. There's a new section called "Enhanced Call Service" and VoLTE and WiFi Calling are now options available.
MegaMan X said:
I have an HTC A9 (oem unlocked), on T-Mobile USA.
VoLTE and Wi-Fi was not enabled by default until I manually forgot and reconnected to my Wi-Fi network. Afterwards, I went to settings, Call, and scrolled all the way down. There's a new section called "Enhanced Call Service" and VoLTE and WiFi Calling are now options available.
Click to expand...
Click to collapse
OK. Thanks. The tip about "forgetting" the network and re-adding might be worth trying. But only later today, once I get home.
xela19115 said:
OK. Thanks. The tip about "forgetting" the network and re-adding might be worth trying. But only later today, once I get home.
Click to expand...
Click to collapse
So I deleted/"forgot" all of the Wi-Fi networks. Rebooted the phone. And still no Enhanced Services with VoLTE and Wi-Fi calling area under Settings --> Call. next step would be to do a factory reset and see if that helps.
xela19115 said:
So I deleted/"forgot" all of the Wi-Fi networks. Rebooted the phone. And still no Enhanced Services with VoLTE and Wi-Fi calling area under Settings --> Call. next step would be to do a factory reset and see if that helps.
Click to expand...
Click to collapse
Have you tried a network settings reset? It should be under settings>backup and reset
I'm having the same issue. I'm wondering where the Wi-fi Calling feature is. I have the US Unlocked/Dev edition and the "Wi-fi Calling" tab isn't under "Mobile Data" like it was on 6.0.1 .
I have the unlocked a9 on tmobile and everything worked well immediately after updating.
I have yet to make an actual call over wifi on nougat but sms worked fine and volte certainly works.
The only strange thing is the lte indicator seems to be the verizon one
Perhaps you should try taking the sim out, restarting, putting the sim back in and see if that makes the phone recognise it needs to use tmo settings?
---------- Post added at 10:30 PM ---------- Previous post was at 10:28 PM ----------
theNdroid said:
I'm having the same issue. I'm wondering where the Wi-fi Calling feature is. I have the US Unlocked/Dev edition and the "Wi-fi Calling" tab isn't under "Mobile Data" like it was on 6.0.1 .
Click to expand...
Click to collapse
volte and wifi calling are under "calls" now. scroll all the way down
treeco72 said:
I have the unlocked a9 on tmobile and everything worked well immediately after updating.
I have yet to make an actual call over wifi on nougat but sms worked fine and volte certainly works.
The only strange thing is the lte indicator seems to be the verizon one
Perhaps you should try taking the sim out, restarting, putting the sim back in and see if that makes the phone recognise it needs to use tmo settings?
---------- Post added at 10:30 PM ---------- Previous post was at 10:28 PM ----------
volte and wifi calling are under "calls" now. scroll all the way down
Click to expand...
Click to collapse
Where do you see "Wi-Fi Calling" ? ?
theNdroid said:
Where do you see "Wi-Fi Calling" ? ?
Click to expand...
Click to collapse
i would suggest restarting your phone with no sim inside and then put one it to see whether the device recognises are new carrier
treeco72 said:
i would suggest restarting your phone with no sim inside and then put one it to see whether the device recognises are new carrier
Click to expand...
Click to collapse
Are you sure you have the US Unlocked/Developers edition?
It appeared after I flashed the Nougat RUU
theNdroid said:
It appeared after I flashed the Nougat RUU
Click to expand...
Click to collapse
I am on 2.18.617.21 and can't find these settings. How to get them back. Unable to make or receive calls on my mobile since mine is an LTE only network. Tried factory reset and changing CID to 11111111, but nothing worked.

[Australia] Can't send MMS, but can receive MHA-L29C636B112

[Australia] Can't send MMS, but can receive them. With Aldi network (telstra)
Bought a mate 9 through ebay grey stock
About phone:
MHA-L29C636B112
EMUI 5.0
Android Version 7.0
I have tried changing APN details i am still having the same issues, if anyone knows a fix please reply.
Settings - More - Mobile network - Access Point Name - MMS
Perhaps you need to contact your carrier to make sure every value of setting options above is correct.
Or you can ask some friend which has the same carrier to check his/her mobile setting for APN - MMS.
I think some setting value(s) must be wrong. Good luck to you.
I also have a Mate 9 that I bought from DWI on ebay. MMS works fine on my Telstra sim. About phone:
MHA-L29C636B172
EMUI 5.0
Android Version 7.0
You should also update your firmware, B181 has been released for that model (which I also have).
---------- Post added at 02:14 PM ---------- Previous post was at 02:12 PM ----------
In regards to MMS, I've found in the past whenever I or family/friends have had issues, one way of solving it was putting the MMS settings within the general APN, saving and just using the one APN (delete the separate MMS one). Give that a try and see how you go.
I did update B172 currently on my phone not showing 181.
deleted seperate MMS apn, still not working
Thanks for reply, updated phone still not working.
I will try a different sim and see if the issue continues
APN settings are correct ive already contact carrier and got details, still not working

Wifi Calling Not Working on OnePlus 6 on T-Mobile?

Hey everyone,
Is anyone else having problems with wifi calling (or even sending SMS on wifi for that matter) with the OnePlus 6 on T-Mobile?
I have no cell network coverage in a lot of areas where I travel so wifi calling is a necessity. I have my SIM settings set for wifi calling enabled but whenever I am on wifi only, I get the following message whenever I try to place a call: "Mobile network is not available. Connect to a wireless network to make a call". I also get a similar message when trying to send a text message.
I have tried switching SIM slots as well as clearing the cache as others have suggested in the past but to no avail. Does anyone else on T-Mobile have wifi calling working? Any suggestions?
Thanks in advance!
I don't know. My WiFi calling is working fine. I just tested it just before commenting.
Do you get the WiFi calling label and icon in the status /notification bar?
azsl1326 said:
Do you get the WiFi calling label and icon in the status /notification bar?
Click to expand...
Click to collapse
Thanks for the quick responses everyone.
It does not. Am I supposed to have it whenever I am connected to wifi or when I am making the call? Either way, I don't get the icon in the status bar.
Not sure if this helps or not, but when I am on wifi and without cell service, my SIM card name only shows SIM 1. When I am back on network, it shows T-Mobile.
Any idea where to go from here?
I have attached 3 screen shots showing the WiFi Calling label at the top left and the WiFi Calling icon at the top right. In the notification drawer you will also see it says "Ongoing WiFi Call". The 2nd image shows an incoming WiFi Call before I answer the call. The 3rd image shows the phone screen during the call. The interesting thing here is that it doesn't say WiFi Call but rather HD, which usually indicates to me it's a cellular call. I would expect the screen to state "WiFi Call" here or the WiFi symbol. In fact, on my 5t it did show this so not sure if this is an issue or not.
Maybe someone else can chime in regarding what happens when they receive and connect to a WiFi call.
I am having the same problems as OP. With wifi calling enabled and no signal I get the message to connect to a wireless network to make a call.
Tried restarting phone with wifi calling enabled and disabled, swapping sim card slot, resetting cache, no luck. It is like wifi calling isn't turning on, even though the slider says it should be enabled.
My next step is to factory reset phone and see if that fixes it, but if anyone has a suggestion to try beforehand i would appreciate it!
Thanks
Wifi calling is so overrated I quit using. The only reason to use if you don't have a good reception, otherwise don't.
golfer2004nh said:
I am having the same problems as OP. With wifi calling enabled and no signal I get the message to connect to a wireless network to make a call.
Tried restarting phone with wifi calling enabled and disabled, swapping sim card slot, resetting cache, no luck. It is like wifi calling isn't turning on, even though the slider says it should be enabled.
My next step is to factory reset phone and see if that fixes it, but if anyone has a suggestion to try beforehand i would appreciate it!
Thanks
Click to expand...
Click to collapse
Are you seeing any of the WiFi calling labels/icons? I just tested my phone by turning on Airplane Mode and enabled WiFi to test WiFi Calling. I was able to make a call via WiFi Calling while Airplane Mode was enabled.
Turn off airplane mode to make a call. Trying to attach screen shot but getting errors.
I forgot to mention, WiFi calling was working fine before for me. I'm not sure when it stopped working (maybe the last system update?) Sometime this week though.
---------- Post added at 03:54 PM ---------- Previous post was at 03:48 PM ----------
I am not seeing any of the wifi calling labels/icons either.
Question - is anyone that is having WiFi Calling issues running a custom kernel that is blocking wakelocks?
---------- Post added at 08:37 AM ---------- Previous post was at 08:13 AM ----------
golfer2004nh said:
Turn off airplane mode to make a call. Trying to attach screen shot but getting errors.
I forgot to mention, WiFi calling was working fine before for me. I'm not sure when it stopped working (maybe the last system update?) Sometime this week though.
---------- Post added at 03:54 PM ---------- Previous post was at 03:48 PM ----------
I am not seeing any of the wifi calling labels/icons either.
Click to expand...
Click to collapse
Are you using a custom kernel?
I just tried it and it worked. The only thing I noticed is I had to turn my WIFI back on after turning airplane mode on. After turning WIFI back on I was able to make a call no issues with airplane mode still on.
So I've had this issue since day one, stock phone. It was persistent on OOS 5.1.5 and 5.1.6. VoLTE works, but VoWiFi/WiFi Calling will not.
I've got it enabled on my T-Mobile line so not really sure what the issue is. I've heard it can depend on the router, with Comcast Routers not outputting IPv4 or something on wireless, but I have confirmed I have IPv4 addresses at home so not sure what else it could be.
azsl1326 said:
Question - is anyone that is having WiFi Calling issues running a custom kernel that is blocking wakelocks?
---------- Post added at 08:37 AM ---------- Previous post was at 08:13 AM ----------
Are you using a custom kernel?
Click to expand...
Click to collapse
No phone is still stock right now.
azsl1326 said:
Do you get the WiFi calling label and icon in the status /notification bar?
Click to expand...
Click to collapse
Sorry working... Yeah it shows in the status bar
---------- Post added at 01:38 PM ---------- Previous post was at 01:33 PM ----------
Boxy52 said:
So I've had this issue since day one, stock phone. It was persistent on OOS 5.1.5 and 5.1.6. VoLTE works, but VoWiFi/WiFi Calling will not.
I've got it enabled on my T-Mobile line so not really sure what the issue is. I've heard it can depend on the router, with Comcast Routers not outputting IPv4 or something on wireless, but I have confirmed I have IPv4 addresses at home so not sure what else it could be.
Click to expand...
Click to collapse
Well that could be a problem. I won't give money away for free with renting modems and routers, and usually crappy ones at that. I always but my own routers and modems.
Before this thread was posted, I have thought that there were issues with WiFi Calling. There are times that the phone says WiFi calling is active, however, based upon the call quality, I can tell that it's not. I never had this issue with my 5t. At one point, after a poor quality call, while I was supposed to be on WiFi calling, I put the phone in airplane mode and turned on WiFi. I did this experiment earlier and was able to make a call via WiFi calling, however this time, I got the error about not having a cellular connection - don't remember the exact message. Something is definitely up with WiFi Calling!
I attempted to contact OnePlus Support about it and just as I expected, pretty much got no where with them.
azsl1326 said:
Before this thread was posted, I have thought that there were issues with WiFi Calling. There are times that the phone says WiFi calling is active, however, based upon the call quality, I can tell that it's not. I never had this issue with my 5t. At one point, after a poor quality call, while I was supposed to be on WiFi calling, I put the phone in airplane mode and turned on WiFi. I did this experiment earlier and was able to make a call via WiFi calling, however this time, I got the error about not having a cellular connection - don't remember the exact message. Something is definitely up with WiFi Calling!
I attempted to contact OnePlus Support about it and just as I expected, pretty much got no where with them.
Click to expand...
Click to collapse
Darn, sounds like it's not working for almost all of us. Do you think it might've been broken with the updates?
On 5.1.8 and Wi-Fi calling is working perfectly fine on t-mobile. Could make a call on Wi-Fi with airplane mode on
Hey everyone,
Solved! (Highlights in bold).
I have great news and just wanted to give an update on this to close the thread. I went to a T-Mobile store yesterday and had them switch out the SIM card (which they did for free btw). On startup, lo and behold, the VoWifi icon came up along with a banner at the top indicating "T-Mobile Wi-fi Calling"! So it appears the problem was either a defective SIM card (or the original T-Mobile store set it up incorrectly) which apparently is not that uncommon. VoLTE also appears when not on wifi which it had not before.
I'm not sure if this is related or not, but just for full transparency in case it provides a clue for anyone else: I had my number ported from Sprint and, while calls to/from my phone showed up correctly in caller ID with the ported number, my phone itself (found under Settings > About Phone > Status > SIM status) showed the original T-Mobile assigned number.
In short, to anyone else having this problem on T-Mobile, after confirming the SIM settings are set correctly (i.e. set for Wi-Fi calling), it might be worth swapping out the SIM card for a new one.
I also want to give credit to OnePlus for the effort on their end. They took the complaint very seriously and as soon as I had filed a bug report, a developer at OnePlus had contacted me requesting the wifi logs for analysis.
I was also impressed with T-Mobile's support which, while they didn't know exactly what was going on, they were able to confirm internally that OnePlus 6 works with wifi calling on T-Mobile. They even scheduled a call and called me back when I had to interrupt our call to run to a meeting.
Thanks again everyone!
studentdeveloper said:
Darn, sounds like it's not working for almost all of us. Do you think it might've been broken with the updates?
Click to expand...
Click to collapse
It seems to be very intermittent. Sometimes it works and other times it doesn't - all the while stating with label and icon that WiFi Calling is active. I was actually on a plane over the weekend, with Airplane mode on and using WiFi when I actually got a phone call. I was able to connect - although not the best quality phone call. Not sure what to think any more.
Any updates on this? I love my OP5T, but I couldn't resist the OP6. I guess I just assumed wifi calling would work like it does on the OP5T.

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