What is the safest way to wipe phone and start over? - Sprint Note 7 Questions & Answers

So I want to wipe my phone clean an start over. My battery drain is bad. The last update I got was the one where it made your battery icon green. I can still charge to 100%. How can info this without getting the 0% battery update?

DarkManX4lf said:
So I want to wipe my phone clean an start over. My battery drain is bad. The last update I got was the one where it made your battery icon green. I can still charge to 100%. How can info this without getting the 0% battery update?
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Click to collapse
Bad drain is the least of the problems with those batteries - they had a fire the other day at the factory where the note 7 batteries are being stored, so those batteries can combust even when they're not in the phone. Just give that some thought...

DarkManX4lf said:
So I want to wipe my phone clean an start over. My battery drain is bad. The last update I got was the one where it made your battery icon green. I can still charge to 100%. How can info this without getting the 0% battery update?
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I'm pretty sure you can do factory reset on it. Just make sure you re-root the phone and disable all the ota crap as soon as possible after the reset

Ariel_PR said:
I'm pretty sure you can do factory reset on it. Just make sure you re-root the phone and disable all the ota crap as soon as possible after the reset
Click to expand...
Click to collapse
Yeah that's almost what I did. I didn't root since I wanted to keep Samsung Pay so I used Adguard to block net access to AndroidOS. It seemed to block updates...Although I'm not sure what else it's blocking from net access but all else seems to work fine.

DarkManX4lf said:
Yeah that's almost what I did. I didn't root since I wanted to keep Samsung Pay so I used Adguard to block net access to AndroidOS. It seemed to block updates...Although I'm not sure what else it's blocking from net access but all else seems to work fine.
Click to expand...
Click to collapse
Yeah as long as you do the same thing again there shouldn't be a problem. It wouldn't hurt to keep the phone on airplane mode til you enable Adguard again. The factory reset will only take you back to your current firmware. It won't force it to update.

You lucky bastards and your root. I accidentally deleted PDP and all my apps came back. Worried about a service connecting and updating...

TeCKNeiC said:
You lucky bastards and your root. I accidentally deleted PDP and all my apps came back. Worried about a service connecting and updating...
Click to expand...
Click to collapse
OP says that you can use Adgaurd to block net access for the OTA. That might be an option for you.

Ariel_PR said:
OP says that you can use Adgaurd to block net access for the OTA. That might be an option for you.
Click to expand...
Click to collapse
I can't find that app on the Play Store. The only app I found was Adguard browser ad blocker and there is no option to block for apps in that app.

Related

[Q] Restarting

So I've had the phone for about 3 weeks now and never had the restarting problem but now it's done it twice in the past 24 hours. Anyone know why it's doing it and how to fix it?
no one???? it's done it more again
hockeybpr25 said:
no one???? it's done it more again
Click to expand...
Click to collapse
need details what rom/kernel are you using? or is it completely stock? whats running when it restarts if anything? check new apps maybe one is being screwy
blazing through on my VZ Droid Charge
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
hmm if its completely stock I couldn't say why, but maybe someone with more experience than me could chime in... as for a fix, perhaps if you backed everything up first, then a factory reset might do the trick
blazing through on my VZ Droid Charge
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
I'd look at any apps you recently installed. My Fascinate would reboot quite a bit at times for no reason, it could be a Samsung glitch.
What I tell my customers to do is;
-check that there isn't any software updates
-pull the battery and wait 30 sec. I know it is the generic answer but it fixes most problems, it just like a computer if it not working right, restart. (Laptops mainly in pulling the battery.)
-or factory/data reset. It often will fix the issue but there are the few cases where it will not solve the problem. (and you will lose all of your stuff on your phone, contacts are backed up by Google or backup asst.)
-lastly, root it!!! no problems on my GummyCharged, v1.5, 2.3.4 (I don't tell my customer this choice)
Yeah I'm going to root soon. I just keep on reading these forums everyday so I can hopefully prepare for rooting with no issues.
Sent from my SCH-I510 using XDA Premium App

Does Juice Defender block the OTA?

Yeah...basically what the title says. Wondering if running Juice Defender to turn off my data while the screen is off will block the ota
I doubt it. Juice Defender turns on your mobile data connection at a set interval to allow apps to sync and check for updates.
G2X CM7
cgaw70 said:
You can just uninstall it, it doesnt work after the update. In fact I cant find any battery minder that does work after the update. All I want is a mobile data minder and have tried several but none of them work and I cant find an answer why yet.
Click to expand...
Click to collapse
That sucks that it doesn't work. Do the battery life improvements make up for it at all?
cgaw70 said:
Not even close. I dont know what it is about this phone and me but if I dont turn off mobile data I can leave it in my pocket for 8 hours and its dead. With JD I could at least make it all day. And all im syncing is gmail. I have tried 6 or 8 others and none of them work either, the question is why? They work with other 2.3.3 devices, maybe another hack job of an update?
Click to expand...
Click to collapse
Looks like you might be running an app that doesn't give up a partial wake lock (keeps the CPU from sleeping). Use Spare Parts to look at your partial wake locks under battery history. If something is going across the screen, that's your culprit.
Otherwise I have no idea.
Juice Defender is listed as being compatible for 2.3.3. For some reason it keeps throwing error codes. It won't disconnect data when the phone is sleep.
My understand was the 2.3.3 has better battery life. That is certainly not the case for me. Its the same as 2.2 for me - 4 hours and done.
Same here. Juice Defender is not working after the update...
cgaw70 said:
Thanks for the tip. I DL spare parts and everything works except when I try to view battery history I get a force close every time. WTF
Click to expand...
Click to collapse
Hmm, that's not cool. You might want to grab a version off of a google search. The one in the market is a modified version of Google's free spare parts app that includes ads I believe.
According to spare Parts, stock GB ROM do not have battery history, so that explains why you are FC when attempting to view it
I dont remember if JD requires root, if it doesnt and your rooted, then root will block the update
FYI

Issues after 4.4.3 update

Hello guys
I just finished updating my rooted Nexus 5 to 4.4.3 and it went fine but I immidiately noticed some "problems" when I turned it on. The thing is that my touch screen is not as responsive as before 4.4.3 update. On 4.4.2 scrolling was flowy and smooth like on ice, but on 4.4.3 I got big delay (half cm of emptiness) on scrolling through gesture (apps, home or anything..) and, even worse, when I'm scrolling down my Contacts list it dials randomly due to a lagging. Is there any calibration to be done or that's it?
Sent from my Nexus 5 using XDA Free mobile app
It doesn't sound normal. Mine is working just as smooth as it was on 4.4.2. Have you tried wiping the phone? Do a factory reset and see.
Sent from my Nexus 5
issues here
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
I noticed that there is a bunch of different problems reported last two days and I have decided to wait for Google's response on all of this mess. But I must say that my phone is working better now and somehow it heals itself )) Maybe this update is about implementing some organic components
Sent from my Nexus 5 using XDA Free mobile app
I'm having a lot of issues with my phone.. Seems like an sd card issue. Ant app that uses memory does not work properly... Even the camera does not load...
I'm going to do a factory reset... Any way to save all settings on stock?
Sent from my Nexus 5 using XDA Free mobile app
I also got a big issue on 4.4.3. since the update i get sponataeuos signal dropouts especially when i travel by bus or train.
It seams the radio has problems by logging out at one cell and switch to an other cell. Also the reception/signal is very weak.
Someone noticed the same? or does anybody has a tip?
thanks in advance :good:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Seadra said:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Click to expand...
Click to collapse
I'm always charging simultaneously
dwreck420 said:
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
Click to expand...
Click to collapse
Go to settings > apps > locate google dialer and clear cache
For battery drain, install an app https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats (it's free demo version is available on XDA) or https://play.google.com/store/apps/details?id=com.gsamlabs.bbm
Observe your device for one day after complete charge (90+) and use it.
Using that app, you'll observe the apps/wakelocks which are causing unnecessary battery drain. Eliminate them or post screenshots here so that we can help you to solve battery drain issue.
Sent from my Nexus 5 using Tapatalk
I'm guessing OP's problem is related to this http://forum.xda-developers.com/showthread.php?t=2643097 but this is the first time I have heard the same for Nexus 5.
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
+1 - Clean wipe and see, it might fix all of your issues. Hopefully it does
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
sworn3yes said:
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
Click to expand...
Click to collapse
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
GPS not Working
Has anyone else noticed if their GPS is working or not? I was trying to use mine last night and I can see that GPS connects and it brings up the map but then never navigates or even moves from the starting point on the map. Can someone let me know if this is a new problem??? I flashed the N5_4.4.3.zip file that someone pointed me to, as I had asked for a flashable zip file to update to 4.4.3 as I still have not gotten an ota notification from T-Mobile:confused
i have a question also,
what if i like the current mono toned google dialer?
when i get this update & it updates the dialer, is it possible to un-install the dialer update to revert back to the older dialer?
rootSU said:
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
Click to expand...
Click to collapse
Yes I did. I flashed the image with the 'flash-all.bat' method which includes it [emoji17]

[L 5.0.1 ]Enormous battery problem

Im experiencing a huge problem with battery...
First the battery drain is too big to be real 100 to 0 for like an hour of browsing...
What is more is that when the battery gets like 30% the phone sometimes just shuts down like and acts like the battery is fully drained and the only way to turn it back on is to connect it to a charger first and when i turn it on its on 0% battery.
I'm running all stock, no rom, not even unlocked, I sideloaded both 5.0.0 and 5.0.1 updates.
Here is some screenshots, could it be a bad 5.0.1 update?
Have you done a factory reset yet?
What happens if you charge it when its off?
Welcome to the club
It charges normaly, just like I have let the battery die to 0%. Other then that it charges preeeetty fast ... Too much if im not overreacting
Haven't done factory reset....thats the reason for not flashing it, didnt want to lose data..
Viktor1926 said:
It charges normaly, just like I have let the battery die to 0%. Other then that it charges preeeetty fast ... Too much if im not overreacting
Haven't done factory reset....thats the reason for not flashing it, didnt want to lose data..
Click to expand...
Click to collapse
Well, it could be hardware but best thing to do is rule out.software so best bet would be to factory reset after backing up your data. Maybe even flash back to stock.
rootSU said:
Well, it could be hardware but best thing to do is rule out.software so best bet would be to factory reset after backing up your data. Maybe even flash back to stock.
Click to expand...
Click to collapse
Flash back to 4.4 or ? Pretty sure its software tho
Viktor1926 said:
Flash back to 4.4 or ? Pretty sure its software tho
Click to expand...
Click to collapse
I would flash full 5.0.1 if a factory reset doesnt work. If its still the same, then try 4.4.4.
rootSU said:
I would flash full 5.0.1 if a factory reset doesnt work. If its still the same, then try 4.4.4.
Click to expand...
Click to collapse
The reason behind not flashing already etc etc is that i dont wanna lose my warranty. That leaves me with factory reset and nothing else for solving it? Should I just copy all my storage to PC or should I use some application for the backup?
Viktor1926 said:
The reason behind not flashing already etc etc is that i dont wanna lose my warranty. That leaves me with factory reset and nothing else for solving it? Should I just copy all my storage to PC or should I use some application for the backup?
Click to expand...
Click to collapse
Where did you buy it?
Backup with something like carbon and yes, copy your sdcard to pc if you need to keep it.
rootSU said:
Where did you buy it?
Backup with something like carbon and yes, copy your sdcard to pc if you need to keep it.
Click to expand...
Click to collapse
Bought it from Bulgaria, from one of the mobile telecommunication companies here about 9 months ago
Viktor1926 said:
Bought it from Bulgaria, from one of the mobile telecommunication companies here about 9 months ago
Click to expand...
Click to collapse
You'd need to reset the flag then afterwards. Its all covered in the flashing stock guide in general > sticky roll-up. Not saying you should do it, just letting you know. Though after you factory reset i would recommend you probably just contact the company and let them fix it.
I guess I will have to unlock, root and flash my Nexus to see if this will help.
Can u advise me with a stable and low battery drain ROM and Kernel eventually ? I'll need to seach a full guide on unlocking rooting flashing I guess
If it's new, go and get a replacement. If it's not you may change your battery. It does not look like a wakelock or another issue. It looks like a hardware issue much more.
Actually, I do have the same problem as OP. I'm thinking of going back to 4.4.4.
Facebook app is draining a lot, Disable Service and disable the fitness services within Google Play Service, and disable unneeded syncs.
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem with mine, I used the nexus root toolkit to get back to 4.4.4 and it fixed my battery issue completely, I'm now at 23hours with 36 percent left. On 5.0 it lasted about 8 hours if I didn't use it, good luck.
Flashed Cyanogenmod 11 latest for hammerhead, problem persist... I'll do some more testing and If I cant get it right I guess I will send it back for repair after reseting the flag...
If anybody has any ideas or same problem, share info
I'm having the exact same problem...
I updated to 5.0 when the OTA was sent out OTA but then sideloaded 5.0.1 two weeks ago.
Since then I've been experiencing the same shut downs where the phone thinks the battery is dead. If I leave the phone off for a minute or two, restart it and then leave it for a few hours, the battery level slowly increases back up to what it actually is.
I'm guessing it's a software issue but I'm losing patience waiting for 5.1 to cure it.
I'm now thinking of downgrading back to 4.4.4 till 5.2 comes out. Very frustrating!
What voltage is actually at when this happens? You guys should track voltagr at full charge, and empty when this happens.
The new baseband / modem firmware from lollipop caused massive drains for me. You may want to flash 4.4 baseband.

New update

There was a new update today. The new version is N920VVRS2BPF2. Not sure what changed though.
I wouldn't download this yet guys/girls because it's looking like this is a security patch to stop us from downgrading from MM to Lollipop!! Once this has been accepted you can't even factory reset or it will render the phone useless!!
I don't know why people have an issue with Marshmallow. Runs flawlessly, I'm usually sitting at 1880MB of free space of RAM, no stuttering, looks and feels cleaner.
Sent from my SM-N920V using Tapatalk
ukemochi said:
I don't know why people have an issue with Marshmallow. Runs flawlessly, I'm usually sitting at 1880MB of free space of RAM, no stuttering, looks and feels cleaner.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Not everyone's phone is the same that's why. Some people like Lollipop over Marshmallow and depending on how you use it and what apps you have on there are also a determining factor in how the rom runs.
Took this update earlier this morning, phone runs like a dream on mm. Starting to notice some slight slowdown with battery saver on. Might be time for a full wipe and reinstall. I did one with the first mm update but there's been like three now since then.
Sent from my SM-N920V using Tapatalk
udis said:
Took this update earlier this morning, phone runs like a dream on mm. Starting to notice some slight slowdown with battery saver on. Might be time for a full wipe and reinstall. I did one with the first mm update but there's been like three now since then.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Good luck! Someone else who tried to do a factory reset and wipe caused the phone to get stuck and so far he hasn't been able to do anything at all to fix it!!
Yikes guess I'll be holding off then
Sent from my SM-N920V using Tapatalk
I accidently hit the install for this update. Ever since MM my battery life, screen on time, has been horrible (2.5-3.5 hours MAX). I've factory reset, wiped cache, tried the package disabler with extreme settings and it still is not right. I was thinking about going back to lollipop but if this update froze that I may dump this phone and look for another. that I can root.
b4u2 said:
I accidently hit the install for this update. Ever since MM my battery life, screen on time, has been horrible (2.5-3.5 hours MAX). I've factory reset, wiped cache, tried the package disabler with extreme settings and it still is not right. I was thinking about going back to lollipop but if this update froze that I may dump this phone and look for another. that I can root.
Click to expand...
Click to collapse
That sucks dude!! I've figured out that if you factory reset *before* you accept any updates, the battery and phone will work much better! I'm not sure what you can do at this point except maybe try to Odin the stock Lollipop rom and see if it works cause maybe the other guy's phone was just a fluke! You have to enable OEM unlock first and enable adb in developer settings.
MrMike2182 said:
Good luck! Someone else who tried to do a factory reset and wipe caused the phone to get stuck and so far he hasn't been able to do anything at all to fix it!!
Click to expand...
Click to collapse
I'm on MM and did a reset last week. I could not sign in to the phone using my Google account for 24 hrs.
If you do a Google search you can find out about this new "security feature".
Also you can reboot the phone by holding down the volume down, then home, then power in that sequence for 10 seconds.
lnjryan said:
I'm on MM and did a reset last week. I could not sign in to the phone using my Google account for 24 hrs.
If you do a Google search you can find out about this new "security feature".
Also you can reboot the phone by holding down the volume down, then home, then power in that sequence for 10 seconds.
Click to expand...
Click to collapse
You're trying to help the wrong person buddy, lol.
MrMike2182 said:
You're trying to help the wrong person buddy, lol.
Click to expand...
Click to collapse
When did they start doing that 24 hour hold?
jaydizman said:
When did they start doing that 24 hour hold?
Click to expand...
Click to collapse
They've been doing it for quite a while.. It's supposed to be a security guard against people stealing your phone and factory resetting it immediately so they can use it. The simple way to stop this is to activate developer mode and enable OEM unlock and USB debugging! Most people who don't bother to read nothing should be happy that it's only 24 hours instead of the 72 (3 days) that it used to be! All they need to do is research before doing anything to their phones.
MrMike2182 said:
They've been doing it for quite a while.. It's supposed to be a security guard against people stealing your phone and factory resetting it immediately so they can use it. The simple way to stop this is to activate developer mode and enable OEM unlock and USB debugging! Most people who don't bother to read nothing should be happy that it's only 24 hours instead of the 72 (3 days) that it used to be! All they need to do is research before doing anything to their phones.
Click to expand...
Click to collapse
So it just buys you time if your phone is stolen. Fine right do what exactly I would track it.. Or remote wipe it.. Just not seeing the benefit
jaydizman said:
So it just buys you time if your phone is stolen. Fine right do what exactly I would track it.. Or remote wipe it.. Just not seeing the benefit
Click to expand...
Click to collapse
Yeah it basically buys you time to track it or wipe the phone and lock it down. It also gives you time to change your password just in case. If people don't want it they can disable it as I said and you can enable it again later if you choose to. I don't see how it's going to hurt anyone so long as they read and learn about their phone before doing anything to it.
MrMike2182 said:
They've been doing it for quite a while.. It's supposed to be a security guard against people stealing your phone and factory resetting it immediately so they can use it. The simple way to stop this is to activate developer mode and enable OEM unlock and USB debugging! Most people who don't bother to read nothing should be happy that it's only 24 hours instead of the 72 (3 days) that it used to be! All they need to do is research before doing anything to their phones.
Click to expand...
Click to collapse
What? I've been using Android phones with Verizon for as long as there has been such a thing...and I've never waited three days after a reset or one day either. Personal experience here or rumor?
ratman6161 said:
What? I've been using Android phones with Verizon for as long as there has been such a thing...and I've never waited three days after a reset or one day either. Personal experience here or rumor?
Click to expand...
Click to collapse
Personal experience several times! Either it's on or off and the carrier can even hide the option so you don't even know it's there. Personally I think it doesn't happen when you're somewhere you normally use your phone but if you go to say another state it's going to know and activate it.
I've reset an lg g2 tons of times flashing it, s4 multiple times and my note 5 twice and I've never had to wait ever. Could it be because I use 2 step authentication?
Sent from my SM-N920V using Tapatalk
Stupid update has screen time like 6th on my list of battery consumption. Thanks for the security update Verizon. Google services seems to be my main drain. Then media server. Nothing like ruining my great battery life.
Sent from my SM-N920V using XDA-Developers mobile app
MrMike2182 said:
I wouldn't download this yet guys/girls because it's looking like this is a security patch to stop us from downgrading from MM to Lollipop!! Once this has been accepted you can't even factory reset or it will render the phone useless!!
Click to expand...
Click to collapse
This is totally false. I just upgraded my wife's Note 5 and then downgraded back to KK. All that is required is a factory data reset after the downgrade. You can do this by holding down the volume up, home and power buttons for 10 seconds. The phone will reboot into recovery and then you can reset and be on your way. Just keep your Google account and password handy if needed.

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