I don't take much video but recently I filmed a few videos around the house. I notice when I play them back I hear a hissing sound that seems to correlate with the autofocus of the camera. Almost like i can hear the lens moving in and out as it focuses. Anyone else notice this? I suppose I will RMA it...Ugh, I have been through two of these phones already with display issues.
I can hear it on a dead silent video. Pretty sure that's how it's gonna be with all of the units. Most phones have this type of sound due to the internal mics picking up sounds inside the phone.
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Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
yep, same here. when making voice calls the microphone level is a little too low for my taste, but when recording videos, mic sensitivity is through the roof. if someone's talking right next to me while i'm recording or if i start talking there's heavy sound distortion going on in the video. i record a lot of paintball matches and most of my (if not all) videos have unusable (corrupted) audio tracks due to either me talking or loud backgound noises.
/edit:
i uploaded a sample video... don't mind what's going on there, we were testing our newly bought sup-air paintball field for the first time, even though we were only halfway done preparing everything ;D
Sample Video @ YouTube
you're right, especially with video recording, a single light wind when recording outside and all the sound is bad
I took very nice HD videos of my holidays, but for most of them all you hear is a stressing noise due to the wind in the microphone.........and the wind was light, the usual light wind on a beach
This is exactly what I been saying. I'm not a HTC bashed but their promo gave the impression video sound quality would be impressive.
misiek_to_ja said:
Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
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Yes, everybody has this problem. The mic gain is set too high during stereo-recording, resulting in clipping, especially when close to the sound-source. Still not solved in 2.3.4 either. I don't think it's a hardware problem, but a settings problem. It is much less problematic when recording in mono.
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
Dacoit said:
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
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Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
mista.maja said:
i uploaded a sample video...
Sample Video @ YouTube
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Hi,
This is exactly what I'm experiencing, thanks for uploading it ! It is really strange nobody shared this issue before on any forum. At first I thought my device is damaged or something. Anyway it is good to hear there is a little chance they will fix it by software upgrade. What I can suggest is to simply create a support ticket request to HTC demanding to have it solved. If more people will complain about it maybe they will do something to fix this.
Yeah, they really need to fix it. They were really touting the stereo sounding recording as an important feature on the phone. Does anyone know if any custom ROMs can fix it?
sowen222 said:
Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
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Exactly... For a while I thought my device was damaged until I saw others complaining too. It sounds like it is due to poorly adjusted noise cancelling. Stock voice recorder makes horrible recordings, too. You have to speak unusually loud to get your voice recorded. It also affects applications like Soundhound: nothing gets recognized unless the source is really loud.
While watching TV today, there was a camera crew on, & one of them with a sound mic had the fluffy thing over the mic to stop the wind sound ect.
Now been thinking if you stick something like a small bit of cloth over the hole's inside the case, i wonder if this would deaden the sound & cut down the sensitivity slightly.
Im right in guessing those 2 tiny holes above & below the camera are for recording sound, when recording video?
Anyone else notice distorted audio? It only seems to be on certain lower tones but at any volume. Not a volume is too loud issue just seems the speakers don't like a certain tone. This is my second tf300t, on the first audio was always crisp and clear but it was always freezing so i exchanged it. This one hardly freezes but i notice a crackly hum almost like a vibration of sorts while playing some tones in either music games or movies. Sometimes audio is perfect and sometimes it does that distortion. Almost like a blown speaker. Its weird though because it sounds clear and perfect on some media its only certain tones that obviously not all songs, games, or videos will use. I'm running fully stock no root or unlock .30 firmware updated immediately after unboxing which could be the firmware i guess since the one i returned was .29 firmware and didn't have the issue. I'd appreciate it if someone on .30 would be willing to test and see if you hear it also. A game that does it is Hardwood Spades its free in play store but the music/sound in that game is a good one to test because it seems to use the tone that causes it all the time.
Thank you very much in advance for any help you can provide.
Edit: So no one would offer any help with this however I took it upon myself to figure this out. YOU WON'T BELIEVE WHAT IT WAS!
OK so I got fed up with lousy sound quality and didn't want to send this out and wait 3 weeks to get it back so I decided to take the back cover off (very easy with plastic spudger) I found that the speaker housing is made up of two pieces of plastic sandwiched together with the speakers mounted in the middle. The weird noise was coming from those pieces of plastic rattling together with lower tones being played. Why you ask? Well it was rattling because, ASUS MISSED A SCREW that holds the housing in place in the tablet. Yeah a screw was missing on one side. So I removed the whole speaker housing and looked underneath then put it back in and took a screw from a non vital area in the tablet and screwed the speakers in all the way and played some different things and guess what no distortion. WTF IS UP WITH QC AT ASUS LATELY!
Anyway thanks for reading :-D
If this post is helpful to you please hit the thanks button. I'd appreciate it.
Wow. That's resourceful. Good to hear that you fixed it.
That screw was intentionally left out to help with the light bleed in that corner. They are all like that.
Hello,
I've gotten my Z3 in copper last week, and will send it back tomorrow to get a replacement. There are two reasons for that:
1. The display glass is either too small or wasn't put in centered. While I have no gap on the left side, there is a rather one on the right side. Aside from the aesthetic annoyance, it's large enough that it could compromise the IP rating, and I don't want to risk that.
2. Other people complained about call quality, which is what this thread is about.
I tried it with five different partners / phones. Four could hear me most of the time, with one I had to shout. All five said I sound muffled, like I'm talking through a pillow, or as if I wouldn't open my mouth when I speak. Two complained about compression artifacts ("Like an MP3 at 64 kBit/s"). One could make out rather well what I said, two required me to repeat what I say every twenty seconds. All five also said that my voice was very quiet.
Changing from LTE to UMTs and GSM changed nothing.
Turning off noise cancellation in the call settings changed nothing. Setting the mic gain from Auto to High made it not a single bit clearer, but distorted the sound.
Using a headset, everything was okay, though one person said that they still hear a bit of compression artifacts.
The funny thing is that when I used the Sony Recording App to check the mics, they sounded rather good (both of them, you can set it to Stereo and have the lower mic on one and the ambient mic on another channel). So I guess this has something to do with how the codec for telephony works while the microphones are physically okay.
Did anyone else have such problems? I'm waiting for the replacement handset and will check again. It's somewhat annoying, the Z3 is such a nice phone otherwise, but I couldn't use it for calling people.
Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
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Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
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Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
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Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...