Can't select Google Voice for Voicemail on Galaxy S7 T-Mobile? Please help! - General Questions and Answers

In phone settings, under voicemail provider, the only option I have is Voice Mail, there's no Google Voice option like they're used to be. I uninstalled and reinstalled Google Voice, went through setup, still no option under voicemail provider. All voicemails open with the standard phone app and it dials into voicemail...
Does anyone know what is wrong? Thanks.

Same here. Think it has to do with the recent update for Google Voice.
Edit: If the link below is any indication, it looks like they removed visual voicemail support for now.
https://www.reddit.com/r/Googlevoice/comments/5rdasf/voicemails_no_longer_able_to_show_in_stock_dialer/

aramisathei said:
Same here. Think it has to do with the recent update for Google Voice.
Edit: If the link below is any indication, it looks like they removed visual voicemail support for now.
https://www.reddit.com/r/Googlevoic...mails_no_longer_able_to_show_in_stock_dialer/
Click to expand...
Click to collapse
Link doesn't work for me. But yeah, I figured maybe the new update broke something? No clue, but it's incredibly annoying to have to dial in to my voicemail.

It is.
I reverted to the old version (you can google the last apk, I think it's 4.7.10 or something like that) until this is fixed.

Related

Google Voice

T Mobile Apps
I can't get any of them to work with the new plan which is a bummer cause I love visual voicemail. I can't get the my account app to recognize device. Hope they fix this soon!
Edit: You guys are right Google Voice is way better and transcribes the voice mails which is hella cool!
Try setting it up with WiFi off.
use the google voice voicemail its built in. its much better and it gives you a transcript of messages(it writes it out)
TMO visual voice mail works just fine for me...
zapote21 said:
TMO visual voice mail works just fine for me...
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Keeps telling me I need to upgrade my plan. Google voice will do though thanks for the tip guys!
Ryanmo5 said:
Keeps telling me I need to upgrade my plan. Google voice will do though thanks for the tip guys!
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Click to collapse
Are you sure it is asking you to "upgrade" and no "setup"? I had to call TMo and have them 'flip the switch', so to speak, on VVM.
-bZj
down8 said:
Are you sure it is asking you to "upgrade" and no "setup"? I had to call TMo and have them 'flip the switch', so to speak, on VVM.
-bZj
Click to expand...
Click to collapse
I'll try giving them a call, just wasn't sure if it was compatible with the plan out right now or not.
try this
o enable the visual voicemail on T-Mobile, you need to do the following:
* Download the app and install it
* Call T-Mobile
* The rep can't add it automatically via the account features list -- it will error out
* The rep has to first manually update your IMEI number (of which you need to read from the back of your box)
* Then the rep has to wait for that to update (took several minutes)
* Then the rep has to go back to the features list and then add visual voicemail manually
* Try changing your phone from Unknown Device to MyTouch 3G at my.t-mobile.com and add the Visual Voicemail under Services
* If your voicemail is still being delivered the traditional way wait until you receive a text from T-Mobile (about 24 hours) stating that your account change has been updated, it will then work via the application
Google Voice Not Working?
it was working fine before, but now i get the force quit error everytime. i restarted the phone but no luck. anyone else having this problem?
aad4321 said:
try reinstall mabye?
Click to expand...
Click to collapse
Didn't work
Explain what you are doing when you get the FC.
Try going into settings manage apps filter select all and clear data for Google voice
bosewicht said:
Try going into settings manage apps filter select all and clear data for Google voice
Click to expand...
Click to collapse
That fixed it!!!
question about Google Voice
I just set up google Voice.
How do Is top it from routing duplicate incoming texts to both my regular message app, and google Voice
Go into your default messaging service and access the settings in the menu. Disable notifications, and you should only get notifications from Voice.
Errr... not sure if this is exactly what you were asking. You are getting texts from your google voice number on your normal phone number?
mattyboy247 said:
Go into your default messaging service and access the settings in the menu. Disable notifications, and you should only get notifications from Voice.
Errr... not sure if this is exactly what you were asking. You are getting texts from your google voice number on your normal phone number?
Click to expand...
Click to collapse
What's happening, is that all of my Google voice texts are also showing up in my regular message app. Because they're also beig sent to my regular mobile number
Sounds like something that is an issue with google voice. Probably should check the settings on that. Almost seems like there is a forwarding issue going on.
I figured it out here:
http://www.google.com/support/forum/p/voice/thread?tid=7b1726bc8567ada0&hl=en
Good call. I was lost when i started trying it myself. Thanks for the link... fixed it for myself too
mattyboy247 said:
Good call. I was lost when i started trying it myself. Thanks for the link... fixed it for myself too
Click to expand...
Click to collapse
Glad i could help.

Google Voice and CM6

I was trying to set up Google Voice on CM6 to check my voicemail, but when setting it up there was an error saying that my carrier didn't allow this, or something along those lines. How do I fix this?
Thanks.
Once you sign into Google voice, you can then go into call settings and set it. If you've never used Google voice, go on the web version and activate your phone.
Sent from my HERO200 using XDA App
surfline22 said:
I was trying to set up Google Voice on CM6 to check my voicemail, but when setting it up there was an error saying that my carrier didn't allow this, or something along those lines. How do I fix this?
Click to expand...
Click to collapse
If you're on Sprint it just says it can't automatically set it up, you have to do the last steps, but it tells you what to do.
Ok. I set it up on the web. Now when I try calling my phone, after a couple rings it says: "please try again" and doesn't go to any voicemail. Any suggestions?
Thanks.
surfline22 said:
Ok. I set it up on the web. Now when I try calling my phone, after a couple rings it says: "please try again" and doesn't go to any voicemail. Any suggestions?
Thanks.
Click to expand...
Click to collapse
dial *28 attached to your google voice number, which can be found in settings, call settings, voicemail number.
Tried that again. Still same thing. Doesn't go to voicemail.
surfline22 said:
Tried that again. Still same thing. Doesn't go to voicemail.
Click to expand...
Click to collapse
Well, you could always just use sprint VVM! See my signature if you want to
i got the same message that sprint doesnt allow google voice to take place over sprint voice mail. i clicked ok and ignored it and its changed to google voice mail system anyway.
oohoy said:
i got the same message that sprint doesnt allow google voice to take place over sprint voice mail. i clicked ok and ignored it and its changed to google voice mail system anyway.
Click to expand...
Click to collapse
Yeh, same here. But it doesn't go to voicemail when I call my phone.
its working fine for me on sprint i just had to do the *28 stuff
I remember when I set up my GV, the *28<number> did not work either. Came across another thread somewhere that suggested a different * number, I want to say it was something like *73 or *78? I did that, and GV works fine now, calls come in, then bounce over to GV after about 6-8 rings.
Another guy having a simmilar problem just requested a different google voice number, and did the usual setup. You could try that if your GV # isn't known to anyone anyway.
oohoy said:
i got the same message that sprint doesnt allow google voice to take place over sprint voice mail. i clicked ok and ignored it and its changed to google voice mail system anyway.
Click to expand...
Click to collapse
I had this problem after the most recent update. I tried everything. Finally someone told me to go into the web page of Gvoice and go to voice settings...and change your number. I changed my number, and then reset everything up and now it works perfectly. Hope that helps!
EDIT: Woops. Didn't read the posts above mine. Sorry!

Visual Voicemail for the NS4G??

Anyone get it working? I installed it but couldnt get it to provision Coming from my moment, i now HATE having to call my voicemail. That is so 2009.
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
i've been using "Better You Mail", i've had no issues with it and it works as expected..
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
oubravs2b said:
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
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Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
mantis92gsr said:
Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
Click to expand...
Click to collapse
I didn't have that problem. The thing I hated was having to switch between Voice for SMS and regular Messaging app for MMS. I wouldn't mind the integration if Voice handled MMS as well.
I've found that using a third party VVM (HulloMail) app and uninstalling Voice is a great setup, IMO. I also tried Visual Voicemail Plus from the market, but I kept getting two messages for every one left for me. HulloMail is great. The only thing I really miss from Voice is having voice to text sent to me. A lot of the time I'm at a client site and can't listen to messages but can read them.
You have to skip integration when you set up Google Voice.
Sent from my Nexus S 4G
I also would like a way of getting Sprint's VVM working.
I tried Google Voice for awhile and ending up having serious problems with it.
If there is a way to get Sprint's VVM working, thatd be great!
spoke to Sprint advanced level support today and there was nothing they could do for me.
The way VVM works is that a text message comes in from 9016 that the VVM app picks up and then it goes out to download the voicemail. Without that text message coming in, the app will not know to retrieve any messages.
When I loaded my first cynogen rom on my htc hero, my account wasn't provisioned correctly and they weren't sending the text message anymore. I had called into advance tech support and they reset my voicemail to make it work again.
Now, on my Nexus S, I have the app loaded and it even sent back a text message saying it provisioned correctly. I guess the problem is that sprint knows I have a nexus and because of that, my account is on a different "platform" now. That platform does not utilize the messaging system for VVM and thus the notification does not come to my phone letting the VVM app know there is a voicemail to retrieve.
jedwardmiller said:
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
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s3v3nXDA said:
i've been using "Better You Mail", i've had no issues with it and it works as expected..
Click to expand...
Click to collapse
Thanks for the tip about Youmail. I wish I heard of this earlier. This is by far the best replacement for Sprint VVM. I hate Google Voice where it always shows you your SMS messages.
I tried Better Youmail at first since it seemed to get better market reviews. It was driving my nuts how when you put the phone in airplane mode it keeps telling you how it can't connect and I couldn't find a way to turn that off.
So I tried the regular Youmail and that worked great so I don't get the "can't connect" messages, and I could easily find a way to turn of the additional text and email notifications. There's two versions of regular Youmail on the market. The one I like best is the Youmail EOL (end of life?). The interface is black and simple just like Sprint VVM which I love.
The only thing that isn't perfect it has ads and suggestions to sign up for message transcriptions every time you play your VM. Youmail Pro disables the ads but it's $20 per year, and who knows what it looks like.
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
Greefus said:
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
Click to expand...
Click to collapse
Thanks for the tips. After an hour of screwing around with the 2 Nexuses (Nexi???) in my house, sending dummy texts and VM's back and forth, I finally got it straightened out.
For those starting from scratch on a new phone:
1) If you have a VM notification on your taskbar, log into sprint voicemail once the old fashioned way, or else the notification will never go away. once it does go away...
2) Install updates to google voice from market
3) Launch GV, skip the integration step (or else SMS will be hijacked), set all the minimalist (my term) options in GV... don't let it make calls, etc... ONLY use it for VM's (I had to call a special *28 number for config but it might be because my GV #is different from sprint#... although in the end that is transparent to people calling my sprint # which was my goal).
4) In GV settings in your phone, turn on taskbar notification, but turn off SMS notification. In GV settings on PC at google.com/voice, turn off SMS notification AND email notification... but leave on transcripts (my preference... this is one place where GV is superior to sprint VVM... getting transcripts is pretty damn cool!)
When all is said and done, it seems to be mostly equivalent to old Sprint VVM, actually slightly better with the addition of transcripts as said above. My SMS works 100% normal. I don't have a lot of real world use yet, but from my tests the GV for voicemails only seems like it will work great.
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
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Click to collapse
According to Sprint it is not possible to provision the Nexus S 4G to the Sprint Visual Voicemail system. Choices are GV and regular voicemail.
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
Click to expand...
Click to collapse
By "stock," you actually mean "Sprint," which isn't really stock in the sense of Google stock or Android stock.
Give GV a chance, you will see it has everything the Sprint app had and more.
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
imekul said:
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
Click to expand...
Click to collapse
That sucks. Hasn't happened to me yet.
Ironically it DID happen from time to time on my old Moment, which DID use the Sprint VVM.

[Q] NS4G Google Voice without Sprint integration

Hey guys,
I don't know if any of you have encountered this problem, but it seems that it not possible to use the GV app on a Sprint phone without the Sprint integration. I removed the settings for the GV app on my NS4G and now when I try to set up GV again, I only get the one of two options 1) port my Sprint # to GV, or 2) use my GV # for outgoing calls. I want to do neither, and yet use GV for outgoing international calls. This is how it works on other providers, and I was able to do so earlier on Sprint as well, but now it seems like full integration is the only way to go on Sprint.
Is there a workaround?
Update google voice from the market and when you first open google voice, hit "skip" on the first page instead of "next". It will then assign you a different google voice # other than your integrated one
snandlal said:
Update google voice from the market and when you first open google voice, hit "skip" on the first page instead of "next". It will then assign you a different google voice # other than your integrated one
Click to expand...
Click to collapse
Thank you very much! I didn't realise there was an update in the market that fixes this. I guess upgrading to 2.3.5 must've killed whatever updates the app had. It works as expected now.
coolfrooddude said:
Thank you very much! I didn't realise there was an update in the market that fixes this. I guess upgrading to 2.3.5 must've killed whatever updates the app had. It works as expected now.
Click to expand...
Click to collapse
Glad to here it.
I'm having similar problems... At first, all of my calls went through google voice and I had no option to change it... I called Sprint, and the representative said she had to "undo it from her side"...
Now no matter what I do, when I call it will not use my google voice number at all... This worked fine on AT&T, and on my first Evo 3D (sprint and it overheated so I got it exchanged)
I just want to use it in a similar way to how the OP did... the widget even has the "Use for all calls" selected and greyed out...

OP6 + Google Dialer = Vo VVM

Coming from a OP5T, using the Google Dialer with T-Mobile here in the US, my visual voice mail (VVM) worked as expected. However, on the OP6, I can not enable VVM. When I go to Settings -> Voicemail there is not option to turn VVM on/off as there is on my OP5T. Anyone else seeing this issue our know how to fix it? I can put SIM back in the OP5T and VVM will work on it....
I'm wondering if you're actually using the Google Dialer, because that's not what comes on the phone. I'm using the modded Google Dialer on T-Mobile and visual voicemail is working fine for me. I didn't have to change any settings other than change the default phone app to the modded Google Dialer.
ArkAngel06 said:
I'm wondering if you're actually using the Google Dialer, because that's not what comes on the phone. I'm using the modded Google Dialer on T-Mobile and visual voicemail is working fine for me. I didn't have to change any settings other than change the default phone app to the modded Google Dialer.
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Click to collapse
I was using the Google Dialer from Magisk. Mind to point me to where you got your modded Google Dialer?
ArkAngel06 said:
I'm wondering if you're actually using the Google Dialer, because that's not what comes on the phone. I'm using the modded Google Dialer on T-Mobile and visual voicemail is working fine for me. I didn't have to change any settings other than change the default phone app to the modded Google Dialer.
Click to expand...
Click to collapse
Can you check your settings on your Google Dialer? When I go to settings -> voicemail, I do not have an option to enable visual voicemail. see attached image.
My settings look like yours.
I'm not too familiar with VVM, but I assume you just mean the tab for voicemails with the play/pause/delete buttons for each voicemail? If so, that's working for me. If it's something more, then I'm not sure. My voicemail is empty right now so I can't show you what it looks like, but I had a few voicemails earlier and I deleted them from that tab. I can't send myself a test message until tomorrow when I have access to a second phone.
I just changed over to the Magisk version, since the modded version I had made the notification answer/decline buttons not work, so I wouldn't recommend it. But it can be found here.
https://forum.xda-developers.com/android/apps-games/app-google-phone-v14-0-175904292-bubble-t3708218
I did notice that the voicemail tab wasn't there until I enabled phone permissions for Google Dialer app. But I'm guessing that's too obvious to be your problem.
ArkAngel06 said:
My settings look like yours.
I'm not too familiar with VVM, but I assume you just mean the tab for voicemails with the play/pause/delete buttons for each voicemail? If so, that's working for me. If it's something more, then I'm not sure. My voicemail is empty right now so I can't show you what it looks like, but I had a few voicemails earlier and I deleted them from that tab. I can't send myself a test message until tomorrow when I have access to a second phone.
I just changed over to the Magisk version, since the modded version I had made the notification answer/decline buttons not work, so I wouldn't recommend it. But it can be found here.
https://forum.xda-developers.com/android/apps-games/app-google-phone-v14-0-175904292-bubble-t3708218
I did notice that the voicemail tab wasn't there until I enabled phone permissions for Google Dialer app. But I'm guessing that's too obvious to be your problem.
Click to expand...
Click to collapse
Yeah, I am the one who originally made the Magisk version so it would work with OnePlus devices.... It's odd, my will not retrieve voicemails from T-Mobile but my OP5T would do just fine. For now, I just reverted to the google voice method and that is working. Odd.
dustintinsley said:
Yeah, I am the one who originally made the Magisk version so it would work with OnePlus devices.... It's odd, my will not retrieve voicemails from T-Mobile but my OP5T would do just fine. For now, I just reverted to the google voice method and that is working. Odd.
Click to expand...
Click to collapse
So after testing today I'm leaving myself a few voicemails, neither the modded version of the dialer or the Magisk version seem to be showing the voicemails. I guess I might have seen them in the OnePlus dialer and that's where I deleted them. I can't be one hundred percent sure.
For now, I am just using the T-Mobile visual voicemail app.
ArkAngel06 said:
So after testing today I'm leaving myself a few voicemails, neither the modded version of the dialer or the Magisk version seem to be showing the voicemails. I guess I might have seen them in the OnePlus dialer and that's where I deleted them. I can't be one hundred percent sure.
For now, I am just using the T-Mobile visual voicemail app.
Click to expand...
Click to collapse
Yeah, that is exactly what I see. It works on stock app, but not Google Dialer. I am using the Google Voice method, and it does the trick for now.
dustintinsley said:
Yeah, that is exactly what I see. It works on stock app, but not Google Dialer. I am using the Google Voice method, and it does the trick for now.
Click to expand...
Click to collapse
What is the Google voice method?
Sorry, not to change subject, but the Magisk version of the Google Dialer support the Spam call detection? Figured I'd ask since both of you seem to be running that version.
I was using the modded Google dialer as well on my OP6 and had no Visual Voicemail option, only with the stock dialer do I have any VVM option.
ArkAngel06 said:
What is the Google voice method?
Click to expand...
Click to collapse
https://forum.xda-developers.com/pixel/how-to/force-activate-google-voicemail-pixel-xl-t3506745 details how to set it up. I have used this method for multiple years while on AT&T and it has always worked for me....
cbb77 said:
Sorry, not to change subject, but the Magisk version of the Google Dialer support the Spam call detection? Figured I'd ask since both of you seem to be running that version.
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Click to collapse
Yes, it does.
dustintinsley said:
https://forum.xda-developers.com/pixel/how-to/force-activate-google-voicemail-pixel-xl-t3506745 details how to set it up. I have used this method for multiple years while on AT&T and it has always worked for me....
Yes, it does.
Click to expand...
Click to collapse
Is that the same thing I am doing -- I have Verizon set to NOT send my missed calls to voicemail, but to forward it to my Google Voice number. Then my Google Voice is set to immediate Do Not Disturb and goes to voicemail.
I did that because Verizon's stupid free voicemail doesn't transcribe the whole thing and they make you pay to have more than 20 voicemails in queue.

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