I have a call recorder app and that thing keeps getting terminated even though it's in the protected app list.
Any solution?
Thanks!
It could be that the call recorder app you installed is not support for use with either the current version of android installed on your device, or it's just not compatible with your device entirely.
DarkGuyver said:
It could be that the call recorder app you installed is not support for use with either the current version of android installed on your device, or it's just not compatible with your device entirely.
Click to expand...
Click to collapse
It's this one never had a problem with it with my s7. https://play.google.com/store/apps/details?id=com.skvalex.callrecorder
I disabled battery optimization for this app , i'll see if it helps.
lowspeed said:
It's this one never had a problem with it with my s7. https://play.google.com/store/apps/details?id=com.skvalex.callrecorder
I disabled battery optimization for this app , i'll see if it helps.
Click to expand...
Click to collapse
Try using another call recorder. The current call recorder you are using probably isn't compatible with the Honor 6X.
DarkGuyver said:
Try using another call recorder. The current call recorder you are using probably isn't compatible with the Honor 6X.
Click to expand...
Click to collapse
Actually, i fixed it. The main culprit was the battery optimization
lowspeed said:
Actually, i fixed it. The main culprit was the battery optimization
Click to expand...
Click to collapse
Glad you solved your problem. But I wonder why would the battery optimization software cause problems with the call recorder app that you are using....
guest user doubt
In Honor 6x is guest mode available or not???? and by using only pin can we split two user accounts i.e(user and guest) or else can we use also fingerprint for two users...please reply me back
DarkGuyver said:
Glad you solved your problem. But I wonder why would the battery optimization software cause problems with the call recorder app that you are using....
Click to expand...
Click to collapse
Because it causes the services to be terminated
lowspeed said:
Because it causes the services to be terminated
Click to expand...
Click to collapse
Interesting....
lowspeed said:
I have a call recorder app and that thing keeps getting terminated even though it's in the protected app list.
Any solution?
Thanks!
Click to expand...
Click to collapse
Glad you solved, but you can also lock it in recents to disable from getting stopped.
Try using another call recorder
I know this is an old thread but I'm having the same issue. Even if I lock a program in recent apps, it will still close at some point. I have to reopen my podcast app and pdf reader on a daily basis (sometimes multiple times) And I have battery optimization off.
terryowen said:
I know this is an old thread but I'm having the same issue. Even if I lock a program in recent apps, it will still close at some point. I have to reopen my podcast app and pdf reader on a daily basis (sometimes multiple times) And I have battery optimization off.
Click to expand...
Click to collapse
Go to settings -> Battery -> Close apps after screen lock and untick the apps you dont want the OS to close. I have seen apps running in the background for days, sometimes I even forget that the app was in background until I open it for something.
Yes, I've already done this too. (Sorry for not mentioning it.) It's weird though, it seems like it only keeps the last 3 or 4 recent apps max after a certain period of time. I like this phone but this is one is starting to bug me a lot.
Anyway, Pocket Casts, ezPDF Reader, TuneIn Radio Pro and Music Folder Player all are identified as power intensive and get killed, even if locked and unselected from lock screen close or the power intensive apps screen. I have all power saving options turned off as I rarely get below 70%.
Note: I've been poking around some more and ended up in app settings and in the Advanced/Special Access, it looks there is a "Exempt from battery optimization" section. I'm going to put my reader and music apps in and see what happens.
Related
Serious FLAW w/ Huawei Phone Manager - "Recent Apps" & 3rd party App Startup - HELP!
Hi,
I am having a 2 MAJOR deal-breaker issues with my GEM-703L B112 EMUI 3.1:
* Startup Apps (including Alarm Clocks, Hangouts, 3rd party Email client) don't start after a reboot resulting in missing notifications
* Protected Apps (including Alarm Clocks, Hangouts, 3rd party Email client) get killed/closed when "flicking up" to clear all apps using Recent Apps button resulting in missing notifications
The culprit of this issue seems to be Huawei's Phone Manager. All apps mentioned above are set as Protected Apps, Trusted permissions, allowed all notifications, and background data is enabled.
If anyone has a solution for this issue, *PLEASE* help! I really love the phone but must have this resolved since these are VITAL, especially for my alarm clock - not waking up for work is not an option!
I will be rooting once I get the bootloader unlocked via unlock code from Huawei at which time this issue can be fixed by making these important apps as system apps (thanks to ajsmsg78 for the suggestion as well), but until that time and for many of those who are and won't be rooted, a solution is clearly very badly needed.
Lastly, I believe this issue also exists for other Huawei phones having EMUI such as the P8, etc.
Switch off Power Genie app and set energy saving to least agressive level.
trurl3 said:
Switch off Power Genie app and set energy saving to least agressive level.
Click to expand...
Click to collapse
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
E--Man said:
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
Click to expand...
Click to collapse
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Thanks hagba.
UPDATE: strangely enough, my startup apps have now slowly started to start up after reboot but not right away. As I do not yet have root on this device, I simply cannot explain why in the world this positive change had happened. I am almost afraid to reboot again because I will be frustrated if/when they do not start up.
The app that I really need to start up is called Alarm Clock Xtreme which is my goto Alarm app for years now. At first it was not showing the permanent notification in the notifications and the Alar, would not go off. Now after a few minutes after reboot it is showing up. Not sure what is going on here code-wise.
Anyone have any input here or a solution for the Recent Apps button killing Protected Apps?
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Hagba not sure if u saw my message above.
omniphil said:
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
Click to expand...
Click to collapse
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
E--Man said:
Hagba not sure if u saw my message above.
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
Click to expand...
Click to collapse
Hi All and @ajsmsg78, @elio321, @mcdhol_24, @hagba, @Djiban, @omniphil,
I have noticed that unlike my other Protected apps, my SwiftKey keyboard app does not get killed when flicking up to close all apps using the Recent Apps button. I understand that this is obviously because the selected keyboard is required to stay in memory, but can't this or similar exception be leveraged to keep a Tasker profile in memory to relaunch critical apps?
Surely I am not the only unrooted user with this issue!
Thanks again.
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
omniphil said:
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
Click to expand...
Click to collapse
Hi omniphil, I see what you are saying but killing unused apps does improve the device speed and save on battery usage including background data consumption. I understand that memory is automatically managed by killing apps when more memory is required but the above is not considered in this - just memory.
I fixed this issue by freezing the phone manager through titanium backup. I was also breaking my head over keeping the apps running in the background even if they were killed in the multitasker area. You do need to be rooted to use titanium backup. Hope this helps, it sure fixed the issue for me.
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Dead_Dude said:
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Click to expand...
Click to collapse
Hi this is true but only valid until next reboot.
can you disable phone manager with debloater software on Windows
I need SIP client to be always accessible, but SIP app stops registering after an hour or so (this is the app I use - https://play.google.com/store/apps/details?id=cz.nn.helios_mobile&hl=en).
On other family members phones (sony z3c, iphone) this app works without any problems, but my honor 8 seems to always kill this app (or somehow stop it from registering to sip server).
Is it just this app or is it honor 8 memory management problem? On EMUI 4.1 there was a function to add apps to protected apps list, but it's not available anymore.
Go to your App infos then click on Battery, you can then choose whether to keep this app running after the screen is locked or not.
takichiman said:
Go to your App infos then click on Battery, you can then choose whether to keep this app running after the screen is locked or not.
Click to expand...
Click to collapse
"Close after screen locked" option for this app is OFF.
Or is there any other option I don't know about?
k13tas said:
"Close after screen locked" option for this app is OFF.
Or is there any other option I don't know about?
Click to expand...
Click to collapse
Hmm.. There is another option that automatically close excessively power-intensive apps. Check if that's off too.
(I can't remember where to find it on Nougat, I'm on MM now)
takichiman said:
Hmm.. There is another option that automatically close excessively power-intensive apps. Check if that's off too.
(I can't remember where to find it on Nougat, I'm on MM now)
Click to expand...
Click to collapse
This option is also OFF...
k13tas said:
This option is also OFF...
Click to expand...
Click to collapse
That's weird,
suppose this problem comes from RAM management, you can choose to prevent an app from being purged by clicking on a lock from the task management screen (it's right next to the X that closes an app).
takichiman said:
That's weird,
suppose this problem comes from RAM management, you can choose to prevent an app from being purged by clicking on a lock from the task management screen (it's right next to the X that closes an app).
Click to expand...
Click to collapse
I'll try that, thank you
I know this is a common problem, but there are so many discussions about different bugs and builds and so much misinformation, i had to start a new discussion. I'm using EMUI 5.0 Android 7.0 b389.
EMUI kills power consuming background apps by default after about 10 minutes. Doesnt matter if the screen is locked or not.
The setting 'Close excessively power-intensive apps' does nothing, it makes absolutely no difference. 'Power-intensive app history' and 'History of closed apps' are empty. But when I use the tool 'Battery -> Optimize' it still shows: 'x power consuming background apps closed', and the services gets killed. I suspect EMUI performs this optimization by default from time to time.
Could somebody with a similar behaviour try the Optimze feature and see, if you can replicate the results? I've tried every possible setting and by now I'm pretty sure, this is a bug.
Second question: Who solved a similar problem by rooting the device and either:
a) Putting the service (for me it is Whatsapp) in the system app folder
b) Disabling the Phone Manager. Here im wondering, if there are negative consequences doing this. Like settings disappearing (e.g in the Battery menu) or faulty RAM management or whatever.
Nobody has Problems with notifications or background processes anymore on EMUI 5.0? A response if everything works fine, like Whatsapp notifications, would be great too. Maybe I have a faulty device.
badabumbum said:
Nobody has Problems with notifications or background processes anymore on EMUI 5.0? A response if everything works fine, like Whatsapp notifications, would be great too. Maybe I have a faulty device.
Click to expand...
Click to collapse
I don't have any issue with WhatsApp at all or any notifications for that matter. Did u turn on lockscreen cleanup? Also it WhatsApp restored from a backup?
Sent from my Honor 8 using XDA Labs
ayush rao said:
I don't have any issue with WhatsApp at all or any notifications for that matter. Did u turn on lockscreen cleanup? Also it WhatsApp restored from a backup?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
It's turned off, but the app is killed even when the screen stays on, so thats not the problem. Whatsapp is installed fresh. I even did a factory reset and just installed Whatsapp, but the problem remains.
Would you mind trying something for me, to go under:
settings -> battery -> optimize
And see if it says something like "1 power consuming background app closed.
If it doesnt say that, then you should see a green checkmark.
Also is your whatsapp power consumption high? Mine is at 28 mAh right now for the last hour, and EMUI seems to decide, thats too much.
badabumbum said:
It's turned off, but the app is killed even when the screen stays on, so thats not the problem. Whatsapp is installed fresh. I even did a factory reset and just installed Whatsapp, but the problem remains.
Would you mind trying something for me, to go under:
settings -> battery -> optimize
And see if it says something like "1 power consuming background app closed.
If it doesnt say that, then you should see a green checkmark.
Also is your whatsapp power consumption high? Mine is at 28 mAh right now for the last hour, and EMUI seems to decide, thats too much.
Click to expand...
Click to collapse
I'm not sure what u meant by optimize but the second I hit it, it killed all the apps on my phone including my services like LastPass and my live wallpaper.
Also I've added my WhatsApp consumption below. Doesn't seem like a lot to me.
Sent from my Honor 8 using XDA Labs
ayush rao said:
I'm not sure what u meant by optimize but the second I hit it, it killed all the apps on my phone including my services like LastPass and my live wallpaper.
Also I've added my WhatsApp consumption below. Doesn't seem like a lot to me.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Thanks for trying that. That means, your phone has also recognized these background apps as power-consuming. But the difference ist, thats what happens to my phone every 10 minutes. Maybe my device is faulty for real.
Ive tried every possible setting, factory resets and new installations. Ive even disabled Power Genie and Phone Manager over adb. Nothing works. Man, this just sucks.
badabumbum said:
Thanks for trying that. That means, your phone has also recognized these background apps as power-consuming. But the difference ist, thats what happens to my phone every 10 minutes. Maybe my device is faulty for real.
Ive tried every possible setting, factory resets and new installations. Ive even disabled Power Genie and Phone Manager over adb. Nothing works. Man, this just sucks.
Click to expand...
Click to collapse
So I was just snooping around the settings and I found that I have exempted WhatsApp from battery optimizations.....
Sent from my Honor 8 using XDA Labs
ayush rao said:
So I was just snooping around the settings and I found that I have exempted WhatsApp from battery optimizations.....
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Yeah me too, but it did not help. I think this setting is about the doze feature from android. So strange that nobody else seems to have that problem since Android 7.
I had this problem, do you find the way to fix this?
I had this problem, do you find the way to fix this?
jackfan1111 said:
I had this problem, do you find the way to fix this?
Click to expand...
Click to collapse
Have you tried updating your phone to the latest fw? I don't have any problems atm.
Greenify
Jhayzt said:
Have you tried updating your phone to the latest fw? I don't have any problems atm.
Click to expand...
Click to collapse
yes, my phone is the latest version
Hey Guys,
I bought a brand new Honor 6x yesterday and rooted it ( I followed a thread from XDA). Unlocked bootloader, flashed twrp and then installed SuperSU. I want this device to use one and only one app which I have developed. Problem is that, after starting the app, one background service is started, but the Honor 6X is killing them randomly. Very frequent. Even the onDestroy method is not getting called in that scenario.
I know that when we remove the app from task manager, the services gets killed in the Honor 6X, but in my case, I just minimise the app and then also the services gets killed.
Is this something related to rooting? I tried rooting Nexus 5 and in that also, the services gets killed.
Any help will be helpful.
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
RedSkull23 said:
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
Click to expand...
Click to collapse
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
driftking9987 said:
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
Click to expand...
Click to collapse
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
RedSkull23 said:
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
Click to expand...
Click to collapse
Thanks, got it. Will try and update if it works.
driftking9987 said:
Thanks, got it. Will try and update if it works.
Click to expand...
Click to collapse
Ok let me know if you can solve that.
you can add the app in ignore optimization list also.
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Ssudeep123 said:
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Click to expand...
Click to collapse
Gaana app, music app all works fine. not sure what is causing this though for you
shashank1320 said:
Gaana app, music app all works fine. not sure what is causing this though for you
Click to expand...
Click to collapse
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Ssudeep123 said:
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Click to expand...
Click to collapse
One more user reported this few days back. Not sure what was provided for a fix.
shashank1320 said:
One more user reported this few days back. Not sure what was provided for a fix.
Click to expand...
Click to collapse
Ok No problem btw Thanks. I will try to ask wynk about it
RedSkull23 said:
Ok let me know if you can solve that.
Click to expand...
Click to collapse
No. Sadly it didn't work out as expected. After adding app in that list, now the services are not getting killed but at the same time, the services are not getting called correctly.
Like, I call a particular service every 1 minute, when the screen is turned on, it works perfectly. But as soon as the screen gets off/ or the app is minimized, the service starts randomly. Like sometime it will get fired after 2 min, sometime 4 min and rarely at a mentioned frequency i.e 1 min.
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
driftking9987 said:
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
Click to expand...
Click to collapse
No other ideas at the moment...
Go to settings>battery, go to settings icon on top right, make sure everything off in there. I only turn on keep mobile data on during sleep (keep whatsapp always online).
Then go to settings>memory & storage>storage cleaner, go to settings icon on top right and turn off auto clean.
Lastly go to settings>apps, choose the apps that u want always active, go to battery, make sure system wake up on, after that go to write system settting, make it yes.
Remember to restart phone after settings applied.
See if it works.
Sent from my Honor 8 Pro using XDA Labs
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?
Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!
The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.
phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!
Have friends solved the notification issue?
I still keep going
nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:
For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...
SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?
SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.
Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.